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Auto Selection of Lake Norman
183 E Plaza Dr, Mooresville, NC 28115, United States
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Auto Selection of Lake Norman
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Br
Review №1

Kyle at Auto selection of LKN took excellent care of our automotive needs. He gave us great customer service and provided us with the knowledge about the vehicle that we were interested in purchasing. Never pressured us into making a decision, smooth transaction from start to finish.Ive have purchased many cars in my life time but never felt this comfortable . My next car purchase will be with Auto Selection.

Bl
Review №2

Kyle was great! He helped me purchase my first car and I couldnt be more pleased with the entire process. From start to finish - Kyle was professional, knowledgeable and friendly. I would recommend this team to anyone!

An
Review №3

Auto Selection of Lake Norman is the place to go for your online and local vehicle search…PERIOD. Kyle was a huge help throughout the entire process. His coordination and communication were the best we’ve experienced. This was a no pressure process that ended in total satisfaction on our end. Thank you for bending over backwards for us!!!

vi
Review №4

What can I say but this was nothing but an immaculate car buying experience, thank you so much Kyle for working diligently and at the highest level of professionalism to get me in a car I really wanted. If anyone needs a car I will be sending them your way. Everyone was courteous and above all I felt I was treated beyond fairly. 6 stars if I could keep up the great work guys.

Au
Review №5

One of the easiest transactions at a dealership would definitely recommend this place to anyone. They don’t sell you junk cars, they actually sell nice reliable cars.

ke
Review №6

Very nice upon arrival! Gets the ball rolling really quickly!! Seems genuinely nice and down to earth! Very pleased with how we got there and got to test drive not once but twice! Any questions we had were answered, so glad we chose to receive your service!!! I’d recommend you guys to anyone!!! Thank you again for all your help Kyle you were amazing 🤩 Kas was as well !! Keep it up 👍🏾

Da
Review №7

Kyle was incredibly patient and helpful! He walked us through everything and was very kind to our 5 year old we had along with us. He made the buying process quick and easy! We were in and out in an hour with paper work. The service and vehicles here are top quality and if youre looking for a vehicle I definitely recommend giving this place a look!

Na
Review №8

Best experience ever buying a car! Kyle left no stone unturned, was patient and answered all of our questions. Bought a 2005 Subaru sti and I would gladly do it again. Thanks again Kyle.

Ro
Review №9

These guys are top notch! Very friendly and professional, the least painful car buying experience I’ve ever had. The salesman even offered to bring my car to my house so I could get both vehicles home! A+ experience!

As
Review №10

Very smooth buying process, extremely pleased with how our business was handled with them. No pushy sales, no keeping you in the dealership for hours on end. Fair prices, easy to work with.

Ty
Review №11

Great service. Kyle handled everything great in a fast pace and professional manner. Very smooth and fast process. Has great selection of vehicles on the lot. Would highly recommend.

Aa
Review №12

I inquired about the 2008 Corvette that was for sale at their Mooresville lot. Kyle answered the phone and was a pure delight to speak with. I asked several questions about the vehicle and he was very knowledgeable. I live 500 miles away so I made a good faith deposit and told Kyle on Monday I would be down Saturday morning to pay the remainder and pick my new car up. I drove down Friday night and met Kyle at the dealership as soon as they opened. Kyle pulled the car out and we went for a drive to make sure I was happy. Yes sir I was. We filled the paperwork out and 20 minutes later I was driving my Vette home!! Thanks Kyle for a great car buying experience. I will be checking back frequently to see if you have anything else that catches my eye!!

Ja
Review №13

The worst car buying / business experience of my life to date! First of all they sell a vehicle with unsafe, faulty, mismatched tires. Then refuse to fix under warranty or reimburse for having the issue fixed. Then they are supposed to send me my license plate, registration, and 2nd key fob in the mail... Its been well over 30 days and I am yet to receive them. My 30 day tag has expired!!! While waiting on them.Then the customer service of trying get these issues fixed is horrid. KEEP YOUR MONEY AND GO ELSEWHERE!

Al
Review №14

Excellent service, got turned down at a big name dealership and made my way here (first time buyer). Kas and Kyle did everything in their power to get me in a vehicle. Needless to say I drove away in a beautiful car that day and couldn’t be more thankful for their hard work and care. Highly recommended, they will work with you and try their hardest to get you in your dream vehicle.

Mi
Review №15

This car dealership is one the best dealerships I have ever went to. The owners and staff are very professional, friendly, and straight forward!!! I made a recent purchase there and they offer quality cars with some of the best prices around! Mike was my actual salesperson and he was awesome! I highly recommend them!

Me
Review №16

I worked with Kyle today and he was very polite and extremely friendly I 10/10 recommend.

Aa
Review №17

Had a great experience at this dealership. Their customer service was 5 stars and very knowledgeable of the car they were selling. Joey Bshara was very attentive and courteous. I Definitely recommend this dealership to others.

An
Review №18

Great car buying experience with this car dealership. The staff was great and very helpful. They help me with any questions and Kas was cool about anseriwng all my questions and was able to negotiate the car and was able to come up with a good deal. I recommend these guys they are some of the best in the business. And the car lot had lots of options rather youre looking for a SUV or a sedan. I would definitely go back to buy another car there. They make car buying look easy. Thanks to these guys and would recommend them to anyone around the area. Thumbs up!

Da
Review №19

I drove here to see a car. Before I even saw the car, they were asking for all my credit information. Then, they said, the owner wants you to sign a statement saying if he can get the payments at this amount, you will buy the car today. I said, I cant sign that, because there are other factors. How long will I be making those payments? One year? Two? What is the sales price?They went back and forth bringing me different numbers, but would never answer my questions: what interest rate are we talking about? How long is the repayment period? What extras are you charging me for because theres no way borrowing to meet the advertised sales price minus down payment could have cost that much.But I couldnt get any information about the loans they were coming up with, which seems to go against several laws designed to protect consumers. I was taken outside when another customer started asking the same questions and then, before any of my questions were answered, I was told I had taken up enough of their time and invited to leave.This is your money. You should know ALL the details about what something is really costing you. Why would ANY seller object to you asking questions about your purchase?NOTE: In the interest of full disclosure, I will say that my credit is horrible and they ran apps with numerous banks. They did work to find a lender. It was the way I was handled and the lack of information and answers that I found very concerning. Even if your credit is bad, you are still entitled to full and honest disclosure.

An
Review №20

Kyle and Kas were amazing. Never tried to push me to do anything!

Ma
Review №21

Great local dealer! Fair pricing and Kyle is a five star salesman.

De
Review №22

Great Service! Shoutout to Kyle for being able to get me into a vehicle!

Sh
Review №23

It was a pleasant surprise actually having a car dealer look out for my best interest and do everything in his and his bosss power to get me approved. Went in and left with vehicle the same day. Kyle went above and beyond and so did Kas(hope i spelt it right) very highly recomended. Thanks again guys.

Ka
Review №24

Thank you Kyle for being so amazing and making sure we get my dream car.! After driving about an hour and half too get there we see the car and crank it and immediately fall in love can’t wait too come pick it up today!! Quick, Reliable, very friendly

Th
Review №25

I first visited them a few months back, looking for a small, affordable option. It took just a few minutes to find out they could help me get into a vehicle right away! Awesome staff, super friendly! Hands down one of the best shopping experiences I’ve had. Fast forward a few months, and things had changed and I needed a larger car. Without hesitation, they helped me trade in and move up!! They also got me financed through a much better credit union, with a rate less than HALF of the first car. I can’t say enough about how much I appreciate these guys. I would definitely recommend them.

Ma
Review №26

Excellent customer service, great cars and even better people!

Br
Review №27

My wife and I bought a car from here. Kas and Kyle were both great. Nice cars on the lot and very reasonable prices. Great service. I will definitely return in the future!

ma
Review №28

Kyle was beyond excellent!! Very attentive to my needs and wants, courteous and informative took extra time to show me everything.Owner Kas made things an over the top experience, He was able to provide me with my wants when other car lots couldn’t . highly recommended this place.

Mi
Review №29

Excellent first time buying experience. Set up an appointment to check out a Chevy Colorado that I did end up taking home. Showed up and klye took Great care of me. Perfect customer service and I recommend asln to anyone looking to buy a car.

Jo
Review №30

Where to begin? The owner Kas will work with you too make sure you are 100% satisfied with your vehicle. Kyle is a Top tier sales associate and I would feel comfortable recommending these guys to anyone.

Ti
Review №31

The salesman Kyle, and Andres were very helpful. They made sure I got exactly what I wanted as well as they made sure they treated me the entire time like a guest. I felt right at home. Im really excited and pleased with my decision that Ive selected today.Thanks guys your awesome

Uh
Review №32

Great place to buy a car. I had a great experience from the time I walked in to the time I drove out. The process was easy and honest. Going from car dealership to dealership was exhausting, but these guys helped me find a car I was comfortable with and they were able to help me find a finance plan that worked for me as well. Andres is a great sales person I would recommend him if you come to this location, very helpful and answers all your questions.

Am
Review №33

Friendly and helpful staff. Went above and beyond. Prices are very fair and they treat you very respectfully.

Ta
Review №34

Bought a vehicle from them from out of state. Great a vehicle, at a great price and Kyle did an amazing job making the transaction as smooth as possible.

Ka
Review №35

The guys at ASLN were great to work with. Kyle was very responsive and friendly/helpful throughout the process. They were up front and made the purchase easy...for the most part.MAJOR NOTE - they do not* let you test drive their vehicles until AFTER you have talked numbers with them and settled on a price. Be sure to agree on an out the door price ahead of time. Personally I still dont feel this is a customer first approach but I understand not wanting to deal with low-ball offers. This is the only reason for my 4 star review. Would have been nice to know ahead of time given this was a scheduled test drive.We got a very clean rust free lexus gx470 for a very reasonable price so I am very happy. The small issues that our mechanic did discover, while not being fixed by the dealership, are being fixed at their cost with their mechanic rather than regular mechanic costs so that is appreciated as well.All in all I would be happy to do business again here in the future and they are worth a look as long as you do your homework on their vehicles ahead of time.

De
Review №36

Great dealership. Friendly and helpful staff, quality vehicles and the prices are spot on. I bought a 2015 Ram from here a couple of months ago and the truck has held up well. Highly recommend checking out this place before going anywhere else. No pressure salesmen and they make sure you get a great vehicle

Ev
Review №37

The salesperson was extremely friendly and kind. However, when the owner overheard me talking about how I was unhappy on the quality of a certain vehicle (paint chipping, a small stain on the driver’s seat) he got extremely angry and ranted on the “good quality” of his vehicles. I left immediately after.P.S. don’t bother replying trying to redeem yourself, so unprofessional

Ca
Review №38

What an amazing experience! Kyle was so helpful and really went above and beyond to help me find the perfect car. The whole entire staff was so welcoming and they all made me feel right at home! Thank you so much I love my Jeep ! I highly recommend

Ke
Review №39

GREAT PLACE TO BUY A CAR!!!!I bought a 2015 Toyota Corolla from this place and let me tell you... the customer Service was outstanding!!!!I got off from work very late and I got there and they were about to closed but they were very kind to stay open just to help me find the car that I needed.Kas was very kind to help me with all my paper work and Andres was also very nice, he helped me to find the car that I needed and he even translate everything to my mom since my mom only speaks Spanish, I had a great time on this place and I found what I needed. Keep up with the good work guys!!!! I will definitely recommend this place to everyone who is looking for a car. Amazing people!!!

Da
Review №40

Listen or shall I say read Kyle and Kas are great they are straight up and I have a lot of respect for them, the whole experience of purchasing our s.u.v. was very comfortable. I recommend anyone looking to buy a vehicle go to Kyle and Kas you will not be disappointed.

Do
Review №41

They went above and beyond to help us get our 2016 dodge ram 1500 thanks Kyle for all the hard work we love our truck

Ka
Review №42

Kaz & Kyle were a pleasure to work with! I would highly recommend Auto Selection of Lake Norman! They are very efficient in their line of work getting the best deal possible! Check with them before going elsewhere! Thank you for all your time in helping us! Y’all were AWESOME!!!!

Tn
Review №43

Kyle, Andres, and most of all Kas, Very helpful group of guys they may something happen right here on the car lot. I didnt have to drive off and come back they work over the time of closing ( closing time was 7 worked with tile 9) and made it happened. God is Good.

Da
Review №44

Andres was very helpful in every way I could ask! They worked with me on the financing to get the payments where I wanted them. They were curtious and quick to respond to my calls and texts! Andres sit with me for an hour just to find one piece of information on the vehicle. I couldnt be happier with the guys at Lake Norman Auto Selection!! Excellent job guys! Thank you for all the help and friendly atmosphere.

Ro
Review №45

Good selection of cars, very easy process to get financing and get me rolling in the car I was looking for.

Lo
Review №46

Unfortunately, the owner didnt keep his promise of, If you have any issues, just let us know, we take care of our customers. HA...... After driving off the lot it cost $600.00 to have them fix a pre-existing problem within 3 weeks of ownership. When the car wouldnt start a few weeks later, we went to a reputable repair shop, but it cost another $1,800. So much for taking care of the customer.

Ki
Review №47

Kyle and Kas were fantastic! I was really impressed with how honest and transparent they were throughout the process, and genuinely wanted to us to get the best deal possible. Im in financial sales and advising, and their credit approach was unlike any other car dealership Ive dealt with. They pulled the credit report themselves instead of the shotgun effect of having multiple lenders pull it at once which can result in 5+ hits to credit. They went through our reports with us, explained the scores and what that meant for us in terms of an auto loan. Recommended two lenders they felt would give the best rate, and assisted in contacting both for us. We also had our elementary aged kids with us and they offered bottled water and joked with the kids throughout to make them feel welcome too. Weve had our 2011 Silverado for a month now, no issues and my husband loves it! Highly recommend doing business with them!! Thanks again guys, and happy holidays!

Et
Review №48

Kyle and Kas are incredible! so helpful and insightful in the car buying process. certainly made it easy and understandable thru everything. would recommend to someone looking for a car every time. So happy with my decision to stop in here! thank you guys!

Jo
Review №49

Kas Andres and Kyle are all amazing. They will help you and show you respect you deserve. They made the car buying experience enjoyable and seamless. If your looking to get a car look no further.

Je
Review №50

The staff was Great and they took care me and my Family. They got my family the SUV we wanted and we are totally satisfied. I recommend them to everyone.

Je
Review №51

Go see Kyle. These guys are awesome. Nice, reliable vehicles.

Ke
Review №52

Love the service bought the STI! Everything was fast!Owner was so nice, Andres was just so friendly! All paperwork was done fast. Thanks guys!

As
Review №53

Best car buying experience I have experienced! Staff and owner were very helpful and friendly! Would definatley recommend to anyone interested in buying a new vehicle!

ch
Review №54

Awesome customer service! My husband bought our car from here and process was fast! We are in LOVE with our car! Definitely recommend them!

Dy
Review №55

I forgot to leave a review a while back.Kyle and kas liked my yeezys and i liked themmiss u Kyle hope ur son and wife are doing well

Na
Review №56

Excellent customer service, The best Ive ever experienced in my life in regards to car shopping. I am HHHHUUUUGGGGGEEEE on reviews and was skeptical at first in seeing a small dealer with a 4.9 review I immedditely thought, to good to be true the reviews must be fabricated. However after seeing how phenomenal their customer service was I retracted my initial doubts. The inventory is immaculate, well kept as i walked on the dealership there were men detailing the vehicle inventory. I have been shopping for a 2011 Mercedes E350 for months and have yet to come across one as clean and well kept with low mileage at a reasonable price until going to Auto selection of Lake Norman. The owner Kas is a very professional, transparent, funny person he makes sure you know that your getting your car at a decent price, theres no need to try to negogiate as his prices are very competitive. He takes the time to connect with you on a personal level, to make sure he helps you make the right decision best for you. He stands firm behind his product and will do whatever it takes to make you feel comfortable with making your purchase. If you have any problems or concerns with your vehicle you can give him a call and he will personally take care of it himself, Again remarkable customer service, the Chick-fil-a of car dealerships. If i could give this rating a million stars I would. I will be back to purchase another beauty from this dealer and I will be recommending everyone i know haha. If your looking for a great no pressure car buying experience all while getting the best bang for your bank look now further this is the place to be.

Ch
Review №57

Great people an wonderful place highly recommend them if your looking for a nice vehicle..

Ge
Review №58

We love our suburban great company to deal with Kas was wonderful answered every question we had and then some we will be back to buy our next car!!! The nishimoto’s

An
Review №59

Purchased a 2015 loaded Ford Fusion from Andres today! Staff could not have been more professional and courteous! Highly recommended!

Ta
Review №60

*BEWARE* DO NOT PURCHASE A VEHICLE FROM THIS PLACE! WITHIN 90 days the transmission failed and the incompetent manager is very unprofessional!!!!

Ch
Review №61

Absolutely love my new car, great vehicles. Great prices. Awesome staff !!!!!!!

Wi
Review №62

Great experience worked with me and was able to get me what I needed for a payment. Love my Jeep

Ch
Review №63

Auto Selection of Lake Norman is awesome!!! Great customer service very honest and will not turn you down.

St
Review №64

Great place to buy a car or truck Kas and Andres were the best will definetly refer everyone

JT
Review №65

I had lost my previous car my secind day on a new job. My credit was low, and i didnt think i stood a fair chance at getting a car in my name. Kas and Kyle are fn amazing yall, no lie. I dont trust ANY other car dealer in Mooresville, NC but these guys werent aggressive, had a great vibe, and really wanted to help me get the car i needed....not just for me, but for sake of my job and family. They worked so much magic, i ended up leaving in a newer car than i initially went for, half the miles, perfectly priced, and exactly round the payments i was looking for. And they wont let anyone leave the lot without a warranty, which convinced me that they were genuinely concerned for my well being. Thank you guys so much man, i cant express my graditude enough. THE BEST IN TOWN BY LANDSLIDE. Keep it up fellas. This is Julius by the way, and my Fiance is estatic for what you guy did. 4 THUMBS UP!!!

Li
Review №66

I love auto selection of lake Norman ! Very professional and a great car selection

Be
Review №67

The best selection, best quality, and best financing options in Lake Norman hands down. I fully recommend this place to anyone who wants a good experience and a quality vehicle.

Mi
Review №68

Great test drive, Andres was very professional.Thanks

Sh
Review №69

Your helpfulness was very much appreciated!! Thanks for the jump.

Jo
Review №70

Very helpful staff all around great experience

la
Review №71

Very poor customer service. Just bought a truck and they are refusing to fix issues with it that they say they fixed and have not. I even witnessed the owner trying to rip a customer out of his vehical.

Ed
Review №72

Very good customer service !!!

os
Review №73

Andrés thank you for your attention and treatment demonstrated in ml. Interests of acquiring a vehicle, I congratulate your attitude and good service offered which is pleasantly pleased.Andrés thank you for your good treatment shown in my interest in acquiring a vehicle, I congratulate your attitude and good service offered which I am pleasantly pleased.

Information
40 Photos
73 Comments
4.6 Rating
  • Address:183 E Plaza Dr, Mooresville, NC 28115, United States
  • Site:http://autoselectionoflakenorman.com/
  • Phone:+1 704-660-0028
Categories
  • Used car dealer
  • BMW dealer
  • Car dealer
  • Car finance and loan company
  • Ford dealer
  • Mercedes-Benz dealer
  • Smart Car dealer
  • Toyota dealer
  • Truck dealer
  • Used truck dealer
Working hours
  • Monday:Closed
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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