What great service! Such a difference from the box stores where no one knows the products. Kale was so helpful!

Got flowers here this year and the lady working was so helpful. Trying to push a stroller around and pick out plants and put them together for hanging baskets was difficult to say the least. She was knowledgeable and got me a pot to put plants together in and pulled what would do best with them. I will definitely be back as we update our flower beds in the coming years.

Awesome little mom and pop hardware store thats been around forever and still go out of their way and do whatever they can to make you (the customer) happy.

So I went to Highway 3 to get something to unclog the drain. I went to the register to cash out and the wonderful woman working the register was so sweet. She was so nice that I didnt care that my card got frauded from her running it a bunch while figuring out the machine. I went outside & was calling my card to get it un-froze when she called me back inside. She told me it was okay that she was taking care of it while I kept asking her not too. It was so amazing. But then a lady named Debby came up and asked her Um, why are you paying for her stuff exactly? The woman said she needs it and I think I broke her card. Debby said in the rudest tone Dont do it again. I mean it. Dont do it again. And scoffed at me. Then says that I probably dont need a receipt then and says aloud while writing Employee paid for this and hurt my feelings because she was so rude still talking bad like Im just trying to get free stuff. So Ill give it 2 for the lovely woman.

Nice little hardware store. Has a greenhouse with it which was adorable but way too pricey. Found a pair of wooden candlesticks and they had them priced at $90. Ive seen them other place for half that.

Good friendly store, nice place to shop!

Very, very helpful. I will certainly go back

Great place for plants for mom or garden reasonable prices nice people helpful and polite. Beautiful hanging plant for mom!!!!😊

Workers w were helpful and got want I needed thanks

Best little hardware around people are very helpful and know how to treat a customer. Little pricey but they way they treat there customers pays up for it.

One of the last few, good, true hardware stores around. Can always depend on a helpful face or friendly piece of advice. I really enjoy going here.

Went shopping for memorials to put on graves for Memorial Day and a lady made me 3 for my dad, mom and sister, while I waited on them. They were beautiful and perfect .

Love the store cat Highway! He is just awesome.

Staff was incredibly helpful...thorough explanation of their products ...

Excels in customers service. The staff is knowledgeable and will work with you to meet your needs

Nice friendly staff, they have the sweetest cats ever laying i I on the check out register. Nice place to go when youre working on the house or something

Nice small hardware store. Usually have what I need.

Places like this is prime example why small businesses aren’t still around. Got a defective tool and wouldn’t return it so it got left on the counter and I’ll shop elsewhere.

I lived in this house 18 years. The hardware store is convenient for me. I love it I know where everything is at I will apply for a job when Im ready to retire. Every person has been in that place has been wonderful I love them. 5 more years Ill be looking for a job I know you store. Be safe love you all

Hi-way 3 Is a great place to go and grab things you need for your home or when you repairing just about anything. There always open and have a wide variety Of different things you would get from a hardware store from plumbing to roofing they have at all they also carry 3M filters for your furnace for a Great Price!!!

Very helpful people, so much better than Lowes

The good folks at Hi Way 3 are simply the BEST! They know what I need for every project. If Hi Way 3 doesnt have what I think I need, I probably dont need it.

Great old fashioned hardware store. Large selection and outstanding service.

They have what you need without running all the way to Lowe’s

You are always greeted by one or more helpful employees who will help with your hardware and outdoor lawn care needs. Fair prices. Nice alternative to big-box stores.

They are so nice and helpful at this location

Knowledgeable staff, good selection.

Love Hi Way 3 Hardware! Great store, even better customer service!

Interesting store a little bit of a throw back in time but had whst I needed.

Had what I needed.

Great place for keys to be made..have never gotten one that didnt work.

I have never had a bad experience with any Highway 3 Hardware stores theyre always very helpful never snotty. They have better prices than most of the leading stores. The only thing that I would suggest is not buying your veggie seeds none of them ever come up and they seem to be old probably not by their fault.

Visited this great hardware store and plant shop less then 45 min ago..couldnt help myself when a younger employee wasnt sure for plants to suggest to a customer of yours since she wanted something to grow over the front of her window boxes. I spoke up when the young lady couldnt answer her questions and I made suggestions. Your young employee wasnt knowledgeable about plants or able to be creative to help this lady who spent $141.00 in your store. She needs some horticultural education on what plants you have to better assist your customers in the future.

Very friendly and helpful staff

Great place for quick pick ups. Couple of screws or some trimmer line they got you covered. Super helpful as well!

I have always been very happy with the service i get at this place, Friendly people, Helpful and the store has always had anything i went after at a fair price . Been going there for many years and hope there always there

Great little hardware store. Theyve always had what Ive went in searching for. They dont provide tons of options for individual tools, but rather just a few quality ones to choose from. (Which I like) The people there have always went above and beyond to help. If they dont have something or provide it, theyll gladly order it and you can pick it up later. Theyve even done some internet searching to help figure out a project with me before. Great spot. Highly recommend it.

Great place to get your hardware needs, prices and selections are reasonable, well worth the visit

Ive been a customer for almost 60 years and have never went thru the door without someone asking if they could help me. Everyone knows what I need and where they can find it. Ive been to a lot of hardwares, and the only close to their level of service, is Highway 3 in Hartford City. Never been to their third but would expect it to be the same.

This is the store to shop first not last. I hunted all over town to find a replacement bulb for my flash light. They had a whole display unit with replacement bulbs. If you need any replacement parts go here FIRST not last as I did. Very curteous staff that were attentive to my needs.

Terrible customer service when at least 4 employees only 1 other customer.Called owner who was not friendly or concerned and her promised call back never happened. Frustrating when you pay more money for less selection to support small businesses loyally.Wont be a customer here again for a long time.

Love shopping here

Had more than what I needed Thank you

Good place

This place is so wonderful! The workers there are so unbelievably helpful and friendly. I believe the man who helped me was named Bob. I could not have been more satisfied with the prices, help, and kindness of everyone working there.

Great locally owned hardware store for all your needs big box stores dont meet.

These folks are great, sincere, helpful and most of all, they CARE about their customers. Their prices are very reasonable, and usually cheaper than big box stores. If you have something you arent sure about, they have someone on hand that can give helpful hints or suggestions. They are very knowledgeable. I love both the Highway 3 location and the 18th and Macedonia stores. You will find the same great customer service at both locations with friendliness and knowledge. ONE OF THE LAST HOME GROWN BUSINESSES. SUPPORT LOCAL BUSINESS WHEN POSSIBLE.

Great hardware store. Everytime I stop by Im greeted by a friendly employee eager to help me find what I need.

If they can’t help you with what you need, it’s time to call a professional. At least 2 people greet you and offer help. They have lots of experience and question you about what you need. That way you can get it all in one trip which saves you time and frustration.

Staff very patient and helpful.

Have always help me with any thing I needed and just the nicest people work there.

Best customer service! Staff are always helpful and try to save you money. Usually my first stop if I need something!

Disappointing again. Needing bolts, to replace the ones, the repair shop forgot, to put back on. Repair shop, dealer approved, dropped the ball, completely. Over a month, in their shop. Work I never asked for, being done. Parts, I never asked for, on back-order. Get it back, breaks down. Parts fall off (bolts missing). Still need to go there, to order parts. Hoping, this gets better.

This place normally has anything and everything you need its kind of a throwback to the old fashioned hardware stores . if youre looking for anything try them they also have a yard and garden center thats fairly well-stocked and equipped

Excellent in everything

I love this store. It may be small, but the customer service is always huge and spot on with what you are needing help with. This store had taken in a stray cat on a temporary basis and the employees are caring for it during the day and she roams the store watching people and looking for attention. This is the kind of people that operate this store. There are not many businesses that would take the time from their course of business to concern themselves with the live of a stray cat. These people not only concerned themselves, they took personal responsibility for it to make sure its life was saved until space was available in a no kill shelter. If they will do this for a stray cat, imagine what they would do for you and me, their customers.

Nice people help u find what u need

Always polite, extremely helpful and professional. Knowledgeable in all areas of the store.

Been in business many years . A good place to shop.

Oh great I just think yall Old-Timers should be able to cut a key by code

I love this store they are always so helpful and kind and always have just what I need i will always give them my business and everyone would be wise to do the same

Always have the specialty hardware I need!

I purchased a mailbox from the one on st rd 3 and within 2 weeks of it being hung on my new siding, it was rusting inside. With no receipt I pretty much got called a liar. Was told their stuff doesnt rust like that. I will never use them again. Buyer beware.

Friendly employees make it surgical

Nice helpers, good hardware store has been around for years.

They have hard to find items that other hardware stores dont have. Prices seemed reasonable.

Great family owned business, greeted me when entering and every staff member asked if I needed help,

Very good. They are helpful and noligable

Purchased a filter for our furnace/air system. They carry many sizes.Plus they make copies of keys👍

Someone is always there.to greet you and help you find what you need.

Interesting place

The local service is amazing to have just around the corner. Big box stores are poo

Wonderful, friendly and helpful staff

Great Toro mowers, service department work on my mower for times till they got it right thats my only complaint.

Great place with friendly people who are willing to help you get what you need. They will take you right to what youre looking for.

Great place for the do it yourselfer.

Very helpful and valued business for the community

Loved the garden and gift shop! Staff was very friendly.

They always have the things u need when the big box stores dont!!!

Great local hardware store with excellent customer service and assistance

They have always been knowledgeable and helpful. That always have what I need...

Small locally owned business thats been around for decades. They have the odds and ends the bix box stores wont.

Always friendly, and usually have what I am looking for.

You can always find the needed items. If not ask they are willing to help!!

Always helpful!! A hometown favorite!

Very rude floor workers. Cashier pretty cool

Everyone was very helpful and really nice.

Convenient and close to where I am most days

Always great service

Higher prices than the big chain stores but I like shipping here Staff is always around to help with finding what you need or helping you solve a problem Well worth the little higher prices

Female worker have issue with color folks

Great old time hardware store!Thanks

Excellent service, fast and friendly, knowledgeable staff

Very helpful staff, very well stocked.

So pretty. Great items for sale.

Best place ever

We bought an amazing huge mum.

Very helpful personel and friendly

Hometown atmosphere wonderful staff

Always friendly and very helpful