Yesterday I purchased an Altima with the help of Jacob Briggs. I had the most pleasant experience at Grand Strand Nissan. I was given all the information and details clearly. I appreciate Jacob and all his hard work to help put me in my dream car. The finance man, Vito was also a pleasure to work with. I can’t thank you guys enough for all your help!!

This is my first brand new car I ever bought and I was very happy with the purchase. I want to thank Sales Rep Roby for a great experience and being cordial and professional and for his hard work to getting me into this car and as well as Vito for his hard work and professionalism to helping me to finance the car. Thank you again Grand Strand Nissan and as well to Roby and Vito!

I brought my car to be diagnosed and was told a price to fix it. No one contacted me the next day so I called and found out the person to fix my car was out sick. When my car was finally ready it was 1000$ more because the person giving me the quote forgot to add in labor, REALLY .....then I find out the new wipers I was told were put on WERE NOT so the service manager had to come out and install them i told him with a big company like Nissan my service that day left a black on on their name and i will NOT go back for any further work!

There was a big problem getting the work done on the van that delayed completion by several days. Grand Strand Nissan went above and beyond to make sure I was taken care of. They even pulled a car off of the lot to make sure I had transportation until work on my van could be completed. I cant say enough good things about the dealership and their staff. Top notch all the way!

I just moved here and my engine light came on. Terry was able to get my car in right away to be looked at. Great customer service

Solid car buying experience. Bought a 2017 Ram at a decent price with a very good interest rate. I highly recommend Marshall(sales) and Stan(finance). I definitely will continue to do business with them in the future.

Service department is a great group of people. They make you feel important and special.

The best customer service and very helpful…Thanks Again guys…I love my car 😊

Sales personnel were very professional and courteous. I was able to drive my new vehicle off the lot the day I went in to look at the truck. They were very accommodating to assist with any options I requested.

2 bad experiences with this place. They do not service their used vehicles they sell and the sales people just tell you things were serviced but never were. My oil was black, back window doesnt roll down, nail in the tire which they reset but actually never looked at the tires. Spent $300 on a new tire after the fact.Maybe they are good with new car sales but never buy a used car from them. I will not be going back to this dealership.

So easy to deal with. I won’t be using for service because it’s an EV and I live 2 hours away

Roby was a great help to selling me my car! He was knowledgeable, understanding and efficient, I was in and out within a couple of hours. The finance team was also great! I would recommend Grand Strand Nissan to anyone buying a car.

Broke down 700 miles from home and had my truck towed to this location. The service rep Mrs Terry adhered to my needs of a short time line and had my truck fixed a day before my departure. I could not be more pleased with the handling of my situation and the service that Mrs Terry and the service department provided, truly an A plus customer service department.

My first visit to the service center since buying my car and not impressed! Waiting over 2 hours for oil change and a quick recall which didnt involve any parts. Had an appointment! People who came at same time were out in half the time. Would probably not come back for service but have a service plan so probably stuck.

Been doing business with Grand Strand Nissan for over 15 years and have enjoyed every bit of it. I recently wanted to treat myself to some truck modifications and wanted to make sure things were done properly and safely and thus I chose Grand Strand Nissan again for this. Eric in service assisted me and guided me in selecting the proper wheels and tires as well as the lift for the truck. I wanted his guidance and expertise to help me because I value the truck and I value the warranty of the truck and did not want to jeopardize that. At then I got a cool new looking truck and let me tell you that prices are competitive even at the dealership so never be afraid to let real professionals work on your truck. Not to mention they do this all the time with their trucks so they have the knowledge.

Dealership has amazing service. I definitely recommend this dealership. Awesome.

Slow. The basic oil change should not take 1 and 1/2. Hours. This needs to be quicker

I stopped in due to a bumping/roaring noise coming from either a tire or wheel bearing and was shocked to hear that they couldnt/wouldnt help me with something that minor for several hours. The earliest time for an appointment was a week away. Since I wasnt sure how safe it would be to wait I went to the dealership in Pawleys Island and had a much more positive experience.

The service department was great to work with my daughter’s vehicle and the warranty that was purchased from a different used car dealership. Took great care to make sure she was safe.

Purchased a 2021 Murano Platinum from Jim Atkins. A real pleasure to work with. Took his time with us and answered our many questions.

Service was beyond excellent!!! Jim Atkins was great and I will definitely be back in the future. He was courteous, and put me in an affordable vehicle that I absolutely love!!

I had my routine oil change. Ive been going to Grand Strand Nissan for several years and I have never been disappointed. However, my only complaint would be the price of the oil change. Unlike Sparks Toyota where I take my wifes car, they always mail out coupons and their price is so much less.

Jacob did a wonderful job in delivering the Altima and showing all the features. Robbie, Vitaly and the entire team at Grand Strand Nissan always make doing business easy.

Michael Ladd was the best Sales guy for me and my wife. He knew everything on the car that we purchased.If you go to Nissan, you must ask for him!!

Just regular service, but they are really organized and fast and reasonably priced.

As always, work was completed earlier than expected and for a reasonable fee. Will be back.

Only had an oil change and tire rotation but as always the service was completed fast and the employees were friendly.

The best dealer I have deal with. The staff is super nice and professional.

I do not own a Nissan but drive one for work never had an issue getting the van serviced friendly and quick service writers

Ray in service was very nice and accommodating with what I was going thru and went out of his way to find me something to drive, due to my car not being safe to drive!!! I HIGHLY RECOMMEND NISSAN!! I sent my daughter and husband there Friday and she purchased a car Saturday with Ryan Carson and she felt very comfortable talking and doing business with him… Sge was going to purchase from Toyota and I suggested she go to Nissan and we DONT REGRET it one bit!!! Thank you too a great experience with Ray and thank you to Ryan for taking care of my daughter!!!

My sister bought a new car here and Roby was great!! Stan was very nice and helpful to her also. They both made her day.....thanks guys

Maintenance was completed in a very timely manner. Everyone I encountered were courteous and helpful.

We had a very pleasant, easy experience with Roby, sales, and Vito, finance. We had our questions answered, the deal was made and very satisfactory. All done with professionalism and very pleasant, enjoyable process.

I have learned, since leasing my first Nissan Rogue in 2018, that Grand Strand Nissan ALWAYS takes care of my needs. I am 79 years old, so I have driven many cars from many dealers, and Grand Strand Nissan is, by far, the best. As long as Im driving, that is where I will get my cars and that is where I will get them serviced.

I was so disappointed. I bought a car for 30 thousand and two weeks later I wanted to trade in on a new car of higher value and they would only give me 24 thousand for it. No wreck no nothing except a thousand mile put on it. I thought this would be so easy to do. They were such good friends the first time and the second time they acted if they didnt know. Being a 30 year Marine and dealing with lots of people I though I would receive a fair experience with you. Being a 78 year old lady buying a vehicle by my self. I was in totally shock. I really wanted your Rouge but you know a Rav4 isnt bad at all. Thanks Sparks. Dont know why I went to Nissan to start with. But one last thing. If this is the way you treat your customers. I feel sorry for you. Life is to short to treat people with no respect. Money is not the most important than in this world.Janet Howard. USMC MYGYST RETIRED

I have owned Nissans for over 30 years. I purchased my most recent, a 2017 Nissan Titan, at Grand Strand Nissan. Ray Catonia, and his staff in the Service Dept. are the reason I am a loyal Nissan owner. I brought my vehicle in on a Thursday for service and a wheel alignment. Upon leaving I noticed that the steering wheel was very slightly left when going straight. Minimal, perhaps 5 degrees, most people would not even notice it. I just tend to be overly fussy in this regard. I called Friday and mentioned it. Without hesitation Mr. Catonia told me to bring the vehicle back and we will redo the alignment. I brought my truck back and in 30 minutes or so it was perfect. Grand Strand Nissan, and especially their Service Dept., is focused on making sure that every time I walk through the door, it is a positive experience. Thank you.

The Grand Strand Nissan team was awesome in helping me purchase a used truck. From the sales team to the finance department I was provided excellent service. Scott Deveax was excellent in handling the sale and answered all of my questions. I would highly recommend this business for your vehicle needs!

Working with Ryan and Stan was an absolute pleasure. Their knowledge of their work was superb

Terry has a great team there! I had a serious problem with my Titan XD and they took me in without an appointment and took care of the problem 100%!

The buying experience was great. The salesperson was friendly and knowledgeable. However, I had to wait almost an hour to sign the paper work even though there was only one person ahead of me. Im not sure why it tool so long as it only took me about 25 minutes. Based on the overall experience, I still give them 5 stars.

Oil change and Tire rotation The best surprise was the oil change was free. It was my fourth one with Nissan so it was free. Very happy

Our salesperson Jim was friendly, knowledgeable, and attentive. He understood what we were looking for and pointed us in that direction.

Came in for oil change because i did not want to give Mavis anymore business despite being so close to my house. Staff at Nissan was top notch for entire experience. I wish I had been going here for my oil changes and service all along. Had my brakes replace a few years back and service then was also great

Bought our Honda Pilot 2020 from here...excellent service by team

Jacob was very professional and knowledgeable about the vehicles and answered all my questions.

Andrew Berry was an awesome salesman ...Ann loves her new Maxima

The experience once I got there was adequate. The process of calling GSN to ask what the best way to deal with my specific issue felt like I was inconveniencing the staff.

Bought a 2019 Nissan Rogue in 10/2020, it was a Certified Pre Owned vehicle which is supposed to have had a 167 point inspection. The CARFAX report showed NO DAMAGE REPORTED. Moved to CT., and had my vehicle serviced by another NIssan Dealer - very professional. Noticed that the front bumper had popped out, so I had their body shop look at it. They told me that the car had previously had the front end replaced and showed me the paint line on the front end, as well as, how the headlights were aimed low and the body gaps were inconsistent, not like they would be from the factory. I had them replace the mounting bracket, but the bumper popped out again the next day, so I brought it back to them. They took pictures of the front end and said that it must have had previous front end damage and was not repaired well. I contacted Grand Strand Nissan, Mark McGowan, Owner Loyalty Manager, who told me that he would have his service manager contact the dealer in CT. The service manager did call the CT. dealer but told him that we were made aware of it during the buying of the car - COMPLETE LIE! I called Mark McGowan back, he told me that the Certified Pre Owned inspection was only on Mechanicals, not the body and that they paid CARFAX a lot of money and were not happy that this was not reported on their report. I would have to contact CARFAX and submit a claim with them. TO ME THIS WAS PASSING THE BLAME IN ORDER TO NOT HAVE TO BE HELD FINANCIALLY REPONSIBLE FOR ANY REPAIRS THAT WERE NEEDED TO THE FRONT END OF MY CAR. But I did as he suggested and filed the claim with CARFAX, which of course they denied saying that the damage was never reported to them. This is exactly what I had expected, finger pointing by Big Corporate, which I used to work for, so I am extremely aware of this fact!Here is my point, in the 167 point Certified Pre Owned inspection, to me it is negligent of the dealer to not inspect the body of the vehicle for damage. How is the consumer supposed to know to recognize body damage, that takes a trained eye to spot. To me, there is no difference between a Certified Pre Owned or Used car, it is a marketing ploy by the auto industry. BEWARE of this ploy, as NOBODY will own up to or take responsibility for anything that you do not see or notice during the sales process. Once you buy the car, they do NOT want to be held accountable for any inspection laziness, incompetence or lack of knowledge because they know that you will have no recourse other than having to pay out of your pocket for their lack of professionalism. I have no recourse other than writing this review, be careful at this and all car dealerships, in my opinion they are NOT trustworthy unless during the buying process you take the car to a mechanic or body shop for their analysis. In my opinion, this is the only way to have to buy a USED car!

My tire light came on and I pulled into Nissan and they aired my tire right up. Thanks guys!!!

Regular oil change and tire rotation, needed some additional work - very courteous and professional

Great experience buying my Durango! Friendly staff that didnt pressure me into buying something. Marshall, Marcus, and Vito did a wonderful job in making my car buying experience a pleasure!

Purchased a new 2021 Nissan Altima SV. Did most everything on-line. When I arrived at the dealership I was greated by Mike Martineau, the Internet Sales Manager. All that was left for me to do was look at the new vehicle, while my trade-in was being evaulated. Mark was excellent in explaining the deal. Vito the finance manger close the loan and was also extremely helpful. Verypleased with the whole transaction, and of course, the car!

Jim was a professional and knowledgeable person to work with. He really wanted me to be confident and happy with my choice. The dealership overall was great!

Was attended to immediately upon arrival and service was completed in a timely manner.

Great staff and great mgt

Mike did a good job walking me through my purchase, and was very helpful with everything!

I wish I could give this a zero star review! If you want to be scammed then this is the place to go!!!

Wow, Wow, Wow!!! We walked in on a rainy day not terribly excited about car shopping. We left blown away by the positive experience from the moment we walked in, until we left. Desiree, the front receptionist, greeted us with a smile and a heart-felt welcome. We then spoke with Marty Martin, General Sales Manager, who answered some questions we had with great detail and professionalism. Marty handed us over to Mark, a member of his sales team, who brought several vehicles for us to look at/drive. Mark did this with patience, enthusiasm and in-depth knowledge about each vehicle. Marcus, another wonderful team member, worked with us on our trade in car and its value. Again, he was incredibly fair and professional. And finally Vito, who dealt with our financing and paperwork. He expedited the process quickly and provided great warranty options for us. We left quite happy with what we were offered for our trade in and the new vehicle we purchased (as well as the price we purchased it for). All in all, an A+ experience. We highly recommend Grand Strand Nissan if youre shopping for a new vehicle. We will be back!

Service Dept, is not professional, they are not attentive to your needs, had to call the manager, to streghten out the issues, as he did, it was a pleasure to know that john, and mike took care of the problem, End results were good.

What a great experience! Im not a fan of car shopping, but Roby made it the easiest by being so accommodating to what I was looking for in my price range. The staff at Grand Strand Nissan are a class act.

Purchase a new 2020 Nissan Sentra from Jim Atkins. He was superb. He explained everything that we wanted to know and worked with us through the entire process. Could not ask for a better experience.

Ryan is an amazing person and car salesman. Would recommend him to anyone!!

A little expensive but everyone was great. My car drove so much better after service. Ray kept in contact with me and updated me frequently. Overall great experience

Service, knowledge and courtesy was good but too pricey. Too expensive to do any repairs...

Jared helped me with my appointment on Saturday. Not only was he helpful & professional, but answered my questions with genuine care. I appreciate team members that seem happy to help.

Great service! Very quick and precise. Mr Jared Pugh is very nice, helpful and professional. Red carpet service during my visit. Vacuum the car too!

Awesome dealership and staff. Marshall Walker is highly recommended, and made my car buying experience hassle free!!

I expected to be posting a 1* but it was turned into a 5*. The airbag recall replacement had caused a rattle. Although the technician was skeptical, he removed and reinstalled the airbag. Result - rattle corrected.At the end of the service there was a minor cleanliness issue. The service manager(I assume) took my vehicle back and they went above and beyond to correct the minor issue and I heard him give instructions to someone on how to avoid this in the future. I left much happier than I expected, thank you.

Mike was my salesman and he was the best! By far one of the best car buying experienced. Not pushy, I was not flogged by or harassed by salesmen before I could even exit my car to enter the building. Mike took the time to explain every detail and even called two days later to see if I had any questions and gave reminders and suggestions. I have already recommended to friends and can honestly say my visit was pleasant.

Robbie Haynes GM personally came to get my car so it could get the recall taken care of. When returned to me my car was fully detailed and looked amazingly clean.

Our Sales Consultant, Marshall Walker, was friendly, attentive and patient with us as we were considering a new vehicle. He was very polite and answered all of our questions.Likewise, we had a great experience with Vito Marchiano in Finance. He made the process simple and fast, as well as making us all feel like part of the family.Overall, we felt very welcomed and comfortable through the process. The experience was positive, and we are pleased with the new vehicle. The Grand Strand Nissan dealership has a promising future with associates like Marshall and Vito!! Thank you for the memorable experience and keep up the good work!

Andrew was great, I bought a car, realized a couple weeks later wasnt what I wanted, worked with me to trade it in for a different car that I now love. No pressure and super friendly staff.

Had an amazing sales man, Robi (I think it is spelt like that)He was a pleasure to work with.I left with a new beautiful vehicle and could not be any happier.

I got a letter asking if I still had my 2019 Altima because the dealership was in need of them on the lot and that it could be worth my while to consider selling/trading it so I went on the website and a beautiful 2021 color really caught my eye so I figured I’d take a ride and listen and I was made a generous offer and I drove off the lot in my beautiful new Altima a very happy man. My sales associate, Marshall, was outstanding and having bought a few cars at GS Nissan I knew first hand that the service department is top notch.

WOW! A car dealership that cares about YOU! Mike Ladd, a literal ANGEL. He isn’t only the very best salesman but literally one of the best people I’ve ever met. He really cares about YOU and not the sale. I was blown away with the professionalism, sweetness, and care he puts into his work. I just loved working with him. I’m so glad he was the one to help me out! If you need a car ask for him he was PERFECT. Stan in financing is a god send. You guys are so lucky to have him on board. He cares about you and the rate you will get. I was blown away with everyone else too. Just the sweetest people I’ve ever met. I will ALWAYS buy my cars from this dealership. I’m BLOWN AWAY by the way they treat people so sweetly.

Came in for an oil change and left my vehicle, Jason called me back within 30 min letting me know it was ready. When I picked up my floors were vacuumed. Very good service.

Drove down there from NC to purchase a new vehicle because the prices were very good by comparison with many others. **** They’re too far away for me to go for service but I would take my vehicle there if it was close to me.

Heard horrible noises from my front end ...just drove there in the morning and Terri and Ray took such great care of me...your service dept is run so well because of Terri...Ray and Tom....I can always count on them for great service and adviceThey always make me feel safe in my car.

Best car buying experience I have ever had! Extremely professional and efficient! There were none of the usual car buying games and everything was done in 3 -1/2 hours. Mike Martineau, my salesman, and Vito, the finance advisor, were wonderful to work with, personable and very helpful. Highly recommend them and the dealership for anyone in the market! I have been in contact with Mike a few times to ask him a couple of questions and he has always responded promptly - he is a definite asset to Grand Strand Nissan! It was a pleasure doing business with you!!!

Lets just say that Ive bought and sold quite a few cars in my lifetime ... and coming from a guy who cant stand the back and forth with salesmen, etc. - my purchase yesterday was the best experience Ive ever had at a dealership! Mike Martineau and team were simply no BS, no back and forth and just a pleasure to deal with! FINALLY, a happy car buying day!

Very Friendly, appreciative and no pressure. No sneaky add ons or bait and switch.

This dealership continues to deliver 5 Star service in ABSOLUTELY EVERY aspect of their business!!!

I discovered a screw in my tire when I was shopping and stopped by Nissan on the fly to see if it could be fixed. I was informed that it couldn’t so I purchased 4 new tires being though I needed them anyway. Everyone was so nice (as usual!).

Spoke with Michael Ladd over h the phone and he had the car I requested waiting when I got there. He was very thorough in showing the car and all the features. Financing was quick and easy. Great experience.

Customer service was great. Didn’t fix the problem

Excellent service as usual. Ray at the counter takes care to ensure your service experience is perfect. Great team

We were very pleased by the interaction, efforts, and service by the salesman, sales manager, and finance manager. Everyone worked to help us find the right vehicle at the right price. This was our first experience buying a Nissan and we will certainly consider doing business with Grand Strand again.

Go see Marshall!! Couldn’t be happier with these guys here!

I recently purchased a used vehicle and had the pleasure of working with Michael Ladd. It was easy as I’d seen the car I wanted online and called in to see when I could come for a test drive. When I got there Michael had the car pulled up, waiting for me! Michael showed me all the cool things my new car can do - I felt like I was hanging out with a friend, definitely not buying a car!! Whether you’re looking for new or used, ask for Michael Ladd he will give you the absolute best car buying experience!!

Our recent Service visit to Grand Strand Nissan was very enjoyable. The Service staff make it very easy to drop-off your vehicle and get the service work performed quickly.

From the sales staff to the financing staff, everyone was great to work with. Ryan, my salesperson, did a great job of going over all the features and mechanics of the car during my initial visit. He went from the front to the back of the car on both the inside and outside describing everything in great detail. The other sales staff were great as well and very helpful. This was truly a wonderful experience and Im proud to say Im a part of the Grand Strand Nissan family.

Service was performed as recommended and for the price quoted.

I am a recent graduate of CCU and was so excited to purchase my first car! Mike Ladd was my salesman and he did a fantastic job showing me my vehicles features and getting it ready for me. Vito in finance really made my dream come true and was the sole reason why I walked out with my new car! This dealership will take care of you! I appreciate their help and now mega the Maxima and I will be styling and profiling :) Thanks Grand Strand!

Vitaly and other staff always go above and beyond for customer service. Several of us here at my office have purchased our vehicles from you and will continue to do so.

Just leased a frontier. Service was great.

I was met by Ray at the counter in the service department upon my arrival. He immediately assisted me and had my vehicle in the garage within a few minutes. He was very professional and met my needs. I been having my vehicles serviced by Grand Strand Nissan for many years and have had very positive experiences with the service staff and sales staff. I feel their prices are reasonable, competitive and fair. I strongly recommend visiting Grand Stand Nissan for all you vehicle needs.

Inquired online, got a call within 20 minutes, made an appointment. Met the internet sales rep, went over my narrowed down choices and did a great job explaining all of the differences to help me decide.

First time there and told the guy who took my car what I wanted done even showed him the light on that I wanted checked not knowing I had to tell another person the same thing. When they were done and checked me out he said they didn’t check any light because I never told him, when I said I told the guy that took my car he said oh he’s nobody you have to tell me. Not a good experience for first time. Said I had to go somewhere else to get it checked and would cost a lot . I’ll keep the light on.Carol Conant

I stopped in for an oil change on my company car. I was fit in within a reasonable amount of time without an appointment. The service advisor was very polite & professional. They have staff available to: park vehicles, move vehicles, fetch keys, record mileage and run for errands. That in itself helped expedite the check-in process.The waiting area was well stocked with comfortable seating, modern entertainment & free snacks, all complimented with fresh coffee & condiments. Needless to say, the wait was comfortable & nice compared to most other experiences in service provider waiting areas.The time it took to complete the service was done in a professional manner and reasonable amount of time.All in all, it was a good experience. I didnt mind taking the time out of my day to stop in and will not hesitate returning for the same or other services. The only con worth mentioning would be the cost of the service. There should be a loyalty price for customers who drive Nissans. Just food for thought; it wont deter me from returning.

Awesome place to purchase a car!! Sales and service department are all very knowledgeable and extremely easy to deal with. We just purchased a car on Monday, Marty, Mark, Mike and Vito, all wonderful people, made our car buying experience great!!