Great customer service! Peter went above and beyond standard customer service. His diligence and effort provided the perfect solution for my complex situation. Peters experience and knowledge paid off. Thanks Peter!
Outstanding customer service! Katrice is very knowledgeable and professional. She helped me find the best phone to suit my needs and explained some of the more intimidating aspects of the internet like security and transferring data to my new phone. Its a pleasure to do business with people who go above and beyond for customer service. I will always be a Boost customer and I will recommend Boost to my friends because of the outstanding customer service . Good job Katrice! Thank you!
Melissa is a very nice individual that answers all of your questions and she doesnt have that fake forced niceness. Best employee Ive run into yet.
Katrice at the store off Caldwell Blvd went above and beyond by helping me and my family to get into an awesome bundled deal package!! Katrice has the most insight and insider intel about all the phones she had to offer! The experience was extremely pleasant and painless. Katrice kept our family up to speed during the entire time we had to port in 4 numbers and constantly stayed positive giving us up to the minute notifications on how time consuming the process would take! Katrice was very easy to approach and literally had every answer to ALL questions we asked. Even went out of her way to help us set up certain apps we like such as FB, Snapchat and how to protect our photos and data. We would have never know these things if we didnt go to the 199 Caldwell Blvd Store in Nampa!! Thanks a ton Katrice!!! You deserve a raise with you upbeat positive attitude and how valuable of an employee you are because I send my other family members there now, its a no-brainer! Keep up the flawless customer service A++++
Damian was extremely professional and friendly. He looked up all the promotions he could to give me the best deal possible. I walked out with a 230 dollar phone and unlimited service for 72 bucks. He even helped me get back into my Facebook. I will always recommend anyone to go to him!
Cool clerk
Katrice at the Nampa/Caldwell Blvd store did such an amazing job getting everything back in order with our plan.
Love the staff !!! Great customer service, love katrice.
Great service and great employees. Love this place
Good and fair people that are very professional
Switched to Boost from Cricket for a cheaper phone plan. They offer a free phone when switching. They didnt have the phone in stock that my husband and I wanted. The CSR told us we had 7 days to exchange our phones at any location as long as we had the receipt, so we would buy the phones. That same day we went to this store in Nampa with receipt in hand ready to exchange our phones. As soon as we walked in we were met with a young lady with a very bad attitude. I think she seen our empty boxes and immediately decided she wasnt going to be helpful. She told me there was going to be a restocking fee for exchanging our phones. $55 each. As this was transpiring, my husband asked her about a phone they had on display and she basically ignored him. Lastly, she got the manager Trevor or Travis on the phone who told us they typically dont rent phones. Youre kidding me right? NO CUSTOMER SERVICE SKILLS WHATSOEVER. How insulting. Now we are both stuck with phones we dont like and more than likely will go back to cricket. Its sad a manager and his CSR cant see the true value of a new customer over their need for money. Buyer beware!
They Help Me More Than Any Other Boost Mobile Stores !! Love the girls, super nice & talkative.
Always so helpful and friendly! I love this store
Really great service. Very friendly staff. Luv this store.
I absolutely enjoyed my time there i was welcomed as if they had known me for years and one employee went above and beyond to make sure i was treated with the upmost respect her name is Mikinzi, she talked with me while she was connecting my phone and she made me feel like she really could relate to my situation and i was having the worst day and was honestly losing hope in having anything to smile about you but she was so open and warm and made me feel like i could talk about it and not worry and when i walled of of that store I felt like a weight had been lifted off me and i was feeling better so thank you mikinzi at 199 caldwell blvd nampa, you literally made my day and also thank you for making sure I was taken care of every way i needed it meant more than you know
They saved me as a Boost customer. They are the best store in Nampa
Great store!!!!!! clean knowledgeable helpful employees.
Ive been using boost mobile for years, and they have gotten better over the years
Peter was great
I like the boost store I like service that we receive
We are a vendor of this store and they dont pay their bills.