I would be very careful using this place. I moved all my things from Houma to there from the hurricane because the building facility looked very clean as well as needing an access code before even being able to enter the building. The manager called me on 10/20/21 and said I need to check my lock. On 10/23 I came to the office and found that about 30k dollars of my things had been stolen out of the unit. I was just sick !!!! The manager was more concerned about showing me pictures of his dog and acted like it wasn’t even registering on what had just taken place. I had my coin collection stolen, clothes, TVs, several pistols and ammunition that were locked up, tool sets, my watch collection and jewelry. What was left was soaked with cigarette smoke because they are allowing homeless ppl to stay in there and they sit there and walk the halls and smoke inside. I called the district manager and he could have cared less. He said he looked at some video footage and did t see any homeless ppl there or smoking or anything. All you have to do is go there and you will see it every day. I’m just praying the police can get the video footage and possibly get some leads on some of my stolen property. I would highly recommend against this place untilFurther action is taken to secure the building and people’s valuables. Be aware !!!!

Reservation & check-in were easy. Facilities are new. Were very happy with our choice to store with CubeSmart.

How, what, where, wait, ooooooh I know! A natural disaster has displaced so many of us and in the struggle should I drive 2 hours and not be able to access my unit? Calling local # no answer and I know they are so busy they cant and Im not there, sooooooo hmmm I go online and start a live chat with Kristi and I stupidly disconnected is when she was trying to reach the location so I say these folks are so awesome 👌 Ill call again anyway Ring Ring oh hey girl oh thank goodness Im so sorry for the trouble, oh you are there, oh wait we back to attempting normal access, oh and wait just in case theyll be extra hired security! WHAT! OMG Im so shocked again after 30 secs and a disconnected line I have every answer, and, then some, and wait even some more I wasnt and so grateful for services! Let me take my personal time and make sure that Kristi no not her her name is known for setting this in motion specifically...from where who knows but its worth making sure, attached and

Let me start off by saying that Kim(the gm) was so wonderful, very personable, so kind & answered any and all of my questions. The facility was also very clean, my experience was far more than i expected, having that i have dealt with other facilities before. I will definitely recommend this particular location to anyone who is looking. Thank u again.

Went in yesterday for a unit and Terri was amazing she showed me multiple units and worked with me when it came to deciding on one she was every knowledgeable and welcoming. Her customer service was through the roof she had about four people in office and helped us all in a fast friendly and efficient way

Excellent customer service! We were in and out in no time. Allen and Terrii were very attentive and helped us throughout the check in. We highly recommend them!

When I went to take my first load shortly after after signing the contract, there was a roach outside of my empty unit. This was surprising b/c the facility looks very new and clean. The Manager immediately came up and sprayed but Id be lying if I didnt have major reservations. Whatever I store there, I will make a point not bring back into my home.

Need storage....Ida and they were very helpful

I wanted to take the time to write this review. We all know moving can be a very difficult time.But the general manager made it easy for me. The property is clean, brand new and staff is wonderful. When I rented the general manager was wonderful he made sure the unit was clean and easy accessible. I would recommend this location to family and friends. Keep up the good work!!!

Great move in deal. Extremely clean and secure. Easy to start. Like walking into a nice hotel room.

Kim is the best rep ever. Signed up and showed me the unit to feel more comfortable of what I am renting. SalutePlus she’s sei magnifica

Hassle free storage options in a clean building.

This is a great group of people who are dedicated to their jobs and keeping your belongings safe. Cleveland is terrific, accessible and thoughtful. He was great to work with and I feel very good about my elderly parents items staying safe!

This facility is super clean and nice. Wonderful customer service. Very patient and knowledgeable.

I was skeptical at first about renting space because of some stories I heard, but after consulting with Cleveland, he provided the reassurance I needed to get the ball rolling. I’m glad I decided to choose this location. Its new, its clean, its convenient, and Cleveland was an absolute pleasure.-Danielle

The staff is amazing! Kim was spectacular!!! I without a doubt feel my family belongings are safe.

The best storage,clean,safe,secure

I love Cubesmart Self- Storage! Ive used different storages but Cubesmart is always my go to because of the great customer service that they provide when Im there. I picked this location because close to downtown area and NEW. When arriving to the place I was greeted by Cleveland who helped me pick the right unit. 5 star property nice and very clean which was a big plus for me.

New facility in Mid-City that’s very clean and staff there was welcoming and nice soon as you walk in the door.

Wonderful people! Very nice young ladies and gentlemen!

Great customer service and very clean premises

Great customer service at this location.

Great service

My problem is the manager. I believe his name is Alan. He is disrespectful and incompetent. Someone broke the elevator once, so they turned off BOTH elevators, but stairwell doors were also locked (which is a fire hazard) so there was no way for me to access my second floor storage. IF THE ELEVATOR IS BROKEN, WHY WOULDNT YOU UNLOCK THE STAIRWELL DOORS!! They didn’t even post signs saying the elevator was broken. When I asked the manager about the elevator, he wouldn’t let me into the office, rushed me away from the door. He was more concerned with signing up a new customer that he was with me not being able to access my storage that I already paid for! Next, I was late paying my bill because I was out of town. I tried to call for my account number so I could pay online and they wouldn’t give it to me, so they put a lock on my storage on the 5th. I paid on the 6th and the lock was taken off. When I came back to the storage on the 10th at 8am, there was a lock put on my storage again. & the office wasn’t scheduled to open in 9:30. I was already on a tight schedule and there was no reason for my storage to be locked again! I spoke with corporate, who then called management. Alan arrived about 8:40 and removed the lock. When I went to the office to find out why my storage was locked, he claimed his system still showed me as unpaid and HE CLOSED THE DOOR IN MY FACE WHILE I WAS STILL TALKING! So rude and disrespectful, I told him to put in my 30 day notice immediately. I will be moving my things to a storage with professional and competent management and where I can actually access my storage during the hours I am supposed to

Perfect place to store things.