Im from out of town. I was helping host a baby shower locally and needed a cake urgently. The local bakeries were all booked. The Sams Club took my order over the phone and executed my idea perfectly. The cake was delicious and it looked nice and was very reasonably priced. The checkout was easy. I was able to pay on my app on my phone and checkout. Very convenient.
Nice selections of products and freezer aisles are great especially members mark items. Bought mozzarella, cheddar for my kids and selected fruits and produce.
Sams club is great for getting everything I need for our family. I love the variety. Some of the items are a little large for our house. We usually get some amazing deals on everything we need.
I really loved Sams Club I really loved they food thing children and infant clothes things for your re home everything you needed to buy this is my favorite place to go shopping every month is the best place to go shopping
Its all good on the whole. Only a little bad, Every time I go, They dont have any chicken wings.
Great experience. Curbside pickup brought order out within 6 minutes on a very busy day. Order was delivered accurately with all ordered items fulfilled. Associate was extremely courteous and apologized for the delay but didnt need to apologize. It was totally understandable that it took a few minutes to bring it out to me as the parking lot was filled with cars and the store was busy but it was also nice that the employee was considerate of my time.
Enjoy the very much not too many people was in that crowded checkout was quick really good nice clean place
Love that store. I hope they dont start digital coupons. I absolutely hate them.
In and out very fast, had exactly what I needed, super happy.
Store hasnt changed much in years. Decent wholesale prices.Bit disorganized.Did not appreciate paying 3 times the bill yesterday since their computers were messed up. At least it got straightened out.
Sams is carrying less & less of items they used to carry. Been a member for many years. Going to start going to Costco, which I hear, by many people, is unbelievable. Time to move on.
Love the prices food is good you can get more for your bulk between the two stores Sams and BJs regardless the place is great
Website needs work. Customer service communication needs improvement. Otherwise, nice big box store!
Very nice experience, I was able to find everything I needed and more
Plenty of parking and fast service. You can get hotdog and soda for a few dollars too.always a pleasure shopping at Sams club, their membership is cheaper than cosco, just not a lot of stores in ct.A case of 40 water bottles just 5 dollars plus $2 refundable deposit for empty bottle return. Tons of pastry and fruits,cant go wrong with a membership
I just utilized the curbside pickup for the first time. My order was ready for pickup earlier than anticipated which was great. Designated spots for pickup. A quick text, or check-in on the app, to let them know youve arrived. In less than 10 minutes an Associate brought my order out to my vehicle and loaded it for me. He was very pleasant. I received everything I ordered with no substitutions. I will definitely use this service again and highly recommend it for those who want to avoid in-store shopping.
Worst Management!Managed by the worst general manager who would not honor official return policy of sams club. Think twice before buying electronics and electrical appliances from this store.
No famous cookies no M&M cookies no cupcakes no Rits Bits No Wafers missing a lot. But you can get a Reindeer and a giant Nutcracker and Bunch of Christmas stuff
Awesome as usual, products are easily accessible and the self check-out line gets you in and out quickly.
Great selections, great price.
The app is an absolute life saver! Get everything I need and am in and out in 10 minutes
I didnt get my free promotional items with my Groupon membship
Very organized. Variety of goods. Great prices. Clean. Friendly staff. Clean bathrooms. Not crowded.
Public Service Announcement to Bbqing Men Everywhere, Meat Department, ask for Mike. Enough said.
Wonderful shopping values.
Great selection of products, easy in and out experience. Staff are polite and helpful. Clean and well organized.
I love going there you save. Very affordable
The pharmacy staff is excellent. Their customer service is top-notch and they help with any questions and assist me to find the best prices for my moms medications.
Cool and nice very easy to buy and check out very fast
My favorite store for everything ... Clean and orgonized also !!
Sams Club is an amazing store with great prices. The annual membership fee is well worth it.
Great selection nice prices
Love the app checkout so there are no lines.
Great store and fast service
If you like pizzas 🍕 this place has the best 👌. The 🌭 hotdogs are delicious 😋 too. I tried the 4-Berry Sunday and main it was finger licking good. You should try it sometime!
Great service at Sams Club Pharmacy has always. They are friendly and very professional and always watch out for the customers health and safety
I go to BJs, Costco, and now Sams. I havent been to Sams in years. Here is what I noticed. Its mostly major brands they have much less then the other clubs by way of store brand or generic. They tend to have slightly smaller packages of things. For instance maybe they have 2 pounds of onions and BJs has 3 pounds of onions and Costco sells them at 5 pounds. They had good prices, and had paper towels in stock!!! Bounty! Looks like they do curbside service and they also carry Atkins which the other clubs dont seem to carry anymore.
Quick and easy to find everything I needed
Nice clean place, it just have a busy checkout line. You can check out with the phone too.
Lots of great things to buy friendly workers and very clean
The scan and go app was horrible today 8/26 around 630ish. It wasnt working when i arrived . I tried to update my app and no luck. After an hour, It finally worked prior to leaving the store. Also, the cust serv rep was nice but talked waaaaay too long to another ee as i was standing there. I was about to interrupt him when the other empl advised him that i was waiting. Thank u!!! Afterwards, he contd talking to another ee, out of patience, i interrupted him and advised him to ring me up so i can leave and get my groceries home.I know you are all busy and i do appreciate your time
While Sam club moved out of my area West Haven but is always a pleasure to take a look right out to Newington... Prices are still great place is cleaning... I never forget to leave when they 3 Berry sundae...
Great buys always have what I need
Found everything we were looking for. Sadly several selfish people walking around without masks
Not great as compared to Costco
Get the app and simply scan and go. No waiting in line.
Great gas prices $2.69 today. Oranges too!!
It was actually great visit. Not too crowded bo lines at the registers. The rest luke everyone knows big boxes at decent prices.
Do not use the at&t kiosk at the newington sams club. The worst customer service experience Ive ever seen. Avoid at all costs.
Good things at great size and good price
Wonderful place, good prices, good service.
I went into the jewelry dept pushed button for help which was there in 10secs which I appreciated seeing as I just came from walmart where the manager of store told me there was no one to help me at jewelry
Exelent service, product and prices.
Very easy to shop here
No lines like there was at the beginning of the COVID-19 experience.Sanitizing wipes paper products are back in stocks with limitations of one per customer.Folks kept to social distancing and self check seemed more popular.Some new items in stock which was refreshing to see.Some old stuff I wish they would bump up to the next level of quality.Store was clean and neat.
Its was heart. To shop there
We went in and signed up in that store. We had a membership for the store in Orange CT when they were open. Once they announced that store was being closed, we let the membership end. This store was a nice clean store. No matter who we spoke to, if we asked if they had an item, not only did they tell us if they had it or not, they lead us to the area and showed us where it should be. If it wasnt on the shelf, they checked to see if they had it in the warehouse in the back.Were going back again and again. Buying items in the store in bulk, definitely a cheaper cost per item. Works out better priced.
Love sams club, but they were out of Salmons 😒
Being a plus member i am able to run in and out purchasing my months worth of staples before they officially open. If you are not one now do it the convenience is worth the cost.
Used the new scan and go. Awesome idea but had a long kine to get out the door. Should be a separate line for that.
Good price, a lot of items, fast chek out in overall very good.🤓😷
Being able to cash out using your smart phone is a great convenience.
Excellent food, Good service,and good price
I love Sams club so many great deals. I save alot of money shopping there. I just wish the checkout was more faster always slow
Always have everything I wanted
This is the last time I visit this store, I have been a member for five years and three years ago the prices have risen that I can no longer afford. Today I visited the store and spent $ 170.00 and I was stunned. I have a question. What is the point of paying 110 dollars for a membership and paying high prices for merchandise? When I left I went to Walmart and compare the prices. Example at Sams Club I bought an 8pk Carnation evaparated milk for $ 9.98 Walmart sells it for $ 1.00 each can, that is $ 1.98 more. Sams Club sells a gallon of milk for $ 3.00 Walmart sells it for $ 1.35 a gallon.What is the difference if they are the same company In Sams Club you have to pay $ 110 annual membership.Why do they sell so expensive?What is the privilege?
I cannot begin to explain my frustration with this company. Their credit card is absolutely awful! It doesn’t let me pay with it at their gas pump, and no one that works in member services can seem to figure out why, meanwhile everyone else I see can use their card. On top of that, no matter what if I use the card outside of Sam’s club the charge gets labeled as a fraud charge and the cars declines!! This is a weekly ordeal for me and I am so fed up with the lack of help or any shred of care from anyone working in the store. The store is always understaffed, and nobody can answer basic questions. I’m done with Sams club.
Its very concerning not seeing the same amount of inventory as in the past. Many great things are no longer stocked either.
Sams always has great prices and most of the items are always in stock.
Clean store and great prices.
Good shopping in sams club
It was great to go shopping today
Clean store. They are wiping down registers between each use. Pretty much everything in stock.
You always find fruit, vegetables, meats, etc everything you need.
Great, was grocery shopping and came out with a new watch.
Had a Serta mattress ordered on the 9th Aug20, and was promised a delivery by 8th Sept20. I do understand due to Covid there would be delays. I am not being unrealistic here, but its been 3 months and still no update. Not once has the customer service called me back for the call backs that was promised. Waited 3 months and still the item hasnt been shipped. I dont think it would ever be shipped.
Needs more self checkout lanes
Very good. costumers. service!!☺️😊
Good store
Needs a little better organization at the pharmacy.
We were happy to get most of the items on our list... however, there were no seasonal Mums! I was disappointed by that. 😪
Excellent serviceVery helpful curbside pick upPlease keep it all timeThanks
Best time to go in morning.. everything nice and fresh!!!!!
We like it. Variety of affordable foods and house items. Pleasant staff as well as easy online ordering.
Place looks very clean, everything in its place. Files aisles clear of derbies. Definitely would go again.
People at the courtesy desk are not friendly or welcoming, I just renewed my membership but after it expires Im not renewing my membership!
Well run store, helpful staff
They should have longer hours of service.
Great store. Many items are available with great prices. Well worth the membership. Customer Service is friendly and helpful.
You really do a terrible job of taking care of your business owners in the Newington, CT store. There is no one directing traffic in the lines, no lines for business check out, people just cut you off, not to mention just putting a charge on my card to renew my membership without any approval.
Always find what Im looking for
Ok, faster than normal..clean..
Long lines, needs more registers open !