The ladies that work there are friendly and helpful

Needed to return something that was used once. And they wouldnt do it at first, however they decided to do it because of the amount of money spent on the returned items. However they wouldnt look my account up to find my receipt. I called corporate and they gave it to me right away, and taught me how to provide proof of purchase in the store. They corporate representative called the store to let them know I was coming and to put the return through. When I got there... They were not happy that I went around them and found a way to return my items. Even after I said how appreciative I was about them doing this, they were very short and snotty about it. I almost took these items back to another store, because when I called a different location, they were even willing to do an exchange without a receipt. But not the Newport store. They were willing to do NOTHING, until I called corporate on them. The only reason they are getting a second star, is because they do carry great products. What I had to return was just something that didnt work for what I wanted. If you need a cosmoprof. Go to Florence.

I make extra trips from Erlanger to this location because of the staff. Always friendly, always helpful. I returned untouched stock often to keep things fresh on our shelves and never have a problem with this location. Usually always see Karen but everyone here is equally helpful. Best location in NKY in my opinion.

The employee wasnt very friendly or professional. She cursed aloud when the scanner or register didnt work fast enough.

Everyone was super friendly and always have all supplies needed!!

Only for those with that have a license to practice cosmostology, esthetics, and massage.

I love Karen. she is cosmo-famous!

They have what she needs!!😳😁✌🙏😎🙊🙉🙈

Great selection but terrible service.

Always great