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Life Storage - Norcross
2655 Langford Rd NW, Norcross, GA 30071, United States
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Life Storage - Norcross
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Am
Review №1

Came in store hoping to get a deal. Prices were very high. Started to walk out door after hearing outrageous prices, but SHericka had a look on her face I couldn’t resist. She was very convincing . Glad I decided to stay. Received best service ever. She is a very happy person with good spirit. Gotta love her. Shericka you’re amazing.

Fa
Review №2

Great experience. Shericka helped me with all my needs.

Ro
Review №3

Shericka shes the best. Very profesional

Co
Review №4

Had a great experience with this location.From the property manager to payment on-line… my storage unit was in good hands.Moved out to have it closer to where my kids are, when I am overseas 9 months out of the year.Highly recommended.

ms
Review №5

Shericka is the best manager by far. she has a great personality and just a good spirit. thank you!

Lu
Review №6

If I could give more than 5 stars I absolutely would. Shericka & Fred were so welcoming and helped us as if we were family, I appreciate the professionalism & admire them as individuals here! 10/10

Ka
Review №7

Great experience best customer service. Shericka is a awesome manager... Very helpful

Ro
Review №8

Im in the business of customer service and I know how difficult it can be. Fred was amazing. He showed me not only the unit I reserved but another option that may have been suited. I went with my original booking. Very patient, kind, and gave me all the information I needed. Thank you Fred!!!!!

Pr
Review №9

The store manager Shericka Howard is the most helpful and patient person. I showed up 15min before closing and was treated like the first customer of the day! Life storage your blessed to have a representative like her.

Br
Review №10

Rented from life storage today, Ms,shericka Howard was very helpful and professional, I really appreciate here help, great help ....

mo
Review №11

Fred and sherica did an amazing job they were extremely friendly and professional! Thank you for all the help

ju
Review №12

Good clean establishment. move for my mom was easy process. sharika is very understanding and worked to satisfy all our needs.

Am
Review №13

Very good experience this morning. Came in and sherika made my process very easy. She is the best. Rock on ms sherika. Life storage should be glad to have you!!!

ea
Review №14

Best customer service ever. shericka is by far the friendliest manager ever!

Ch
Review №15

Best customer service i ever received! Shericka was great thank you for being patient and making a way!

Ae
Review №16

Shericka has been amazingly helpful in helping me with my storage needs! She made sure that even when time came for me to close out, I was able to do it at ease. Thank u for everything!

ab
Review №17

Best customer service!!! great job sharika

Ol
Review №18

Shericka is very friendly very nice experience

Fa
Review №19

Fred was amazing!!! And very helpful I totally recommend.

ke
Review №20

Great experience. wanted storage but didn’t really have the time. sharika made my experience fast and easy. highly recommend. if i could give her a raise myself i would! she deserves it....

ky
Review №21

Thank you Shericka, great customer service!

da
Review №22

Very nice place. Shericka is awesome to work with there. She is very nice and easy to work with

PI
Review №23

Sherika was great and very friendly she got me exactly what I need thanks

Be
Review №24

Very professional. Clean establishment.. SHericka was great . Provided great customer service!

Pa
Review №25

Shericka was very fast and friendly. She showed me all available units to make sure that my needs were met. Shericka is an example of great customer service. I would recommend all my friends and family to Life Storage

Ju
Review №26

Very good customer service! Shericka was very professional... she is an amazing manager.. clean establishment

Ak
Review №27

Fred was very helpful and efficient. This is my 3rd unit at this facility and I have no complaints.

Tr
Review №28

Shericka Howard helped me today. I was having trouble trying to figure out how to pay my husbands storage fee online and she walked me through it step by step. She wass so nice and helpful. The whole time she was trying to help me her computer system had her locked out, but that did not stop her from helping me with my situation. She even gave me advice on what was the easiest way to take care of my bill. Thank you Shericka for all your help.

ki
Review №29

Shericka was awesome with her customer service.

Er
Review №30

Very professional. Love coming here with the good vibes!! She Ricka is awesome.. I just love her attitude....

Ar
Review №31

Who TF closes access time at a storage units at 10pm? Trash of a place too

Be
Review №32

Shericka was great.. great customer service

An
Review №33

Shericka was very friendly and helpful and even got me a lower rate on the same size unit

ja
Review №34

Really appreciate the customer service SHERICKA!!!

Ti
Review №35

The manager Sherika is awesome and her customer service skills are outstanding.

Sh
Review №36

Shericka provided best customer service!

Du
Review №37

Great experince. sharika was the best. was in a rush because of the movers, sharika made my experience fast and easy. she had everything in place for me. thank you.

ma
Review №38

Mrs shericka was very nice and help us through everything she sho us the until no problem and made it a smooth process for us I look forward to working with her in the new future !

Da
Review №39

I purchased a Storage unit at the Lankford Road location in Norcross, Georgia and before I could move the items out management stole them. I will be taking Legal action.

Sa
Review №40

Fred is just amazing so helpful!

Sy
Review №41

Very pleasant experience at this location..Shericka was detailed and helpful..

Ja
Review №42

Shericka Howard is best life storage has to offer she rocks hardcore the Truth!!!

Os
Review №43

Shericka was so professional and friendly. She made my whole experience awesome. I am pleased with life storage.

Wi
Review №44

Sherika was very nice help me out right away and I got the service that I need thank you

De
Review №45

Sorry for the late review. I came in bout a month ago and was supposed to do a review. Sorry sharika hope u see it now. She is a good listener and very patient. Great experience!! Will be recommending family. Thanks sharika! She deserves a raise . She has really turned this place around from earlier in the year!

J
Review №46

Shericka is a professional. She got me in and out and answered all my concerns. Great transaction.

Br
Review №47

This place is amazing excellent premier customer service very clean and organized system and they are oh so friendly and welcoming. I enjoyed this place so much I feel like my belongings are safe and secure here I’m so glad we found this place and we love it! The store manager Shericka was so warm and friendly very informative and helpful I’m so thankful she runs the place! Highly recommend!

BU
Review №48

Shericka was a huge help with everything and made the process easy

K
Review №49

Ms. Shericka was boom! She gave me all the information needed and was very patient and helpful. I almost went to another storage place but her customer service was too good to walk away! I highly recommend this location for storage space.

Ar
Review №50

Shericka was very helpful and got us set up with a unit right away.

Ch
Review №51

I rented a unit from Life Storage for about a year and a half. I was very satisfied with the cleanliness and security of the property. The staff isalways friendly and helpful.

ka
Review №52

Great customer service! shericka handled all my storage needs snd questions,

Je
Review №53

Shericka is an absolute joy to work with! So professional, patient and helpful! She made our experience a breeze! She goes the extra mile!

MA
Review №54

Shericka Howard was so helpful she showed me everthing I needed and help me choose the right storage for me....Customer service goes along way....Thank you Shericka

Je
Review №55

I really miss Shericka and hope she returns soon. She is always kind, courteous and ensures that my storage needs are met. She truly makes the storage experience worth while which is why I am leaving 5 stars!!!

De
Review №56

Shericka was awesome! Great customer service! Always great service!

Sa
Review №57

BEYOND AMAZING CUSTOMER SERVICE from the Sweetest Woman EVER, Shericka 💖💖💖 I honestly cannot believe how much fun it was, how easy everything was, and how helpful and gracious Shericka was during our experience here! She went above and beyond for us! From having to stay a bit late (*past her lunch break), to working with us with nothing but smiles and giggles, to loading us up with lollipops 😋, Shericka truly made my entire day/week/month with her incredible energy!!! Love her so so much!! Thanks for taking so much care of us!!! 🥰🥰🥰

Ka
Review №58

Best place store at life storage

Do
Review №59

The Shericka Howard is an exemptional emoloyee. She was very helpful and went above and beyond to assist me. Thank You and may Yahweh continue to bless you.

Cl
Review №60

Great service. Came to get space and it was almost closing. She rocks the store manager was awesome!! Didn’t seem like she was feeling her best but still provided great service. Wish i could give her 10 stars

An
Review №61

Shericka is absolutely awesome. Great experience, very professional, courteous and patient. Thank you for a great experience!

Sh
Review №62

Good place to rent. Shericka is the best manager I have come In Contact with. Different manager was there but Shericka walked me through everything over the phone after she was called .She is the best!

Ka
Review №63

Shericka She have great CUSTOMER SERVICE & I Will recommend Her. She is friendly!!

Ka
Review №64

Shericka youre the best

Sa
Review №65

Tiffany P. was phenomenal! The customer service is superb, from the moment I walk in, up until the moment I left. She explained everything thoroughly and calmly. I came in because I was moving to a new place and I wanted to check it out first. I highly recommend this staff member as well as this location for renting! I will be back!

To
Review №66

I would like to thank Fred Iden very much for going above and beyond the call of duty. I truly appreciate you for assisting me with excellent customer service.

Za
Review №67

Customer service was great and customer rep. was very knowledgeable about products that Life storage has to offer, thanks Mrs. Shericka

Ko
Review №68

I have been dealing with this storage facility for a long time off and on. SHERICKA is hands down the best . She never needs to leave this facility while im Here... She is very dependable and she listens. She actually cares.

Su
Review №69

I recently moved to this area and was not Familiar with the many storage location. I decided to google one and came across Life Storage. The young lady that assist me name was Tiffany. She answered all my questions and concerns. Me being a NewYorker customer service is not something we are known for. However, this young lady gave the best customer service I have ever encountered and I appreciate her kindness. I will definitely tell others about my experience and suggest Life Storage to them especially this location. Tiffany made me realize that there are still people in this world that knows how to be nice.

An
Review №70

I had a great experience due to the do diligence of Shericka who patiently showed me several units in the hot sun with a very slow golf cart but despite the cart and heat her upbeat energy and professionalism with helping me locate the proper space for my needs was refreshing.She mentioned today was her first day and I am grateful to have been assisted by her.Keep up the great work👍🏽

an
Review №71

Awesome place! shericka is the best!

Ma
Review №72

Shericka Howard was awesome! Very detailed, helpful and took time to walk me through the entire process. Looking forward to doing business with Life Storage. (Norcross)New customer!

Ey
Review №73

I had to procure a last minute storage facility, Sharika Howard exhibited superior customer service and assisted me with the most economical choice for my needs. I recommend them to everyone!!!

Me
Review №74

I have had a great experience at life storage. Shericka was very pleasant and welcoming. She has made this process easy and painless as possible. She was very thorough with explaining the terms and agreements. I will definitely recommend her and this facility.

Pe
Review №75

Shericka Howard was extremely helpful and great customer service

An
Review №76

Shrika really helped me with the issues I had in the storage space. She was very professional. Life Storage is very fortunate to have a great manager like her.

Br
Review №77

What a great experience I had today with Shericka Howard. She was super friendly efficient and helped us with everything we needed. Recommend a raise for her and I recommend everyone use Life Storage and ask for Shericka

Le
Review №78

Shericka Howard did a great job of explaining what I needed to do to transfer my unit.She was very professional and pleasant. Thank you for great service!

Pe
Review №79

This place is full of rats! Originally I gave this place a five star review but last week we went into the unit to take out some shelving we stored there and found that the unit was full of rat droppings. The particle board used as the backer for our shelving was chewed through on several pieces and now useless to us. When we told the manager all she could say is that we can put down traps and we can file a claim with our insurance company. We decided to vacate the unit that had 2 price increases since we rented it a year ago and the manager asked us to give a good review. COME ON!

Sh
Review №80

Shericka, was unbelievably helpful, I came in at the last minute with an emergency move, she was extremely helpful and knowledgeable, and was able to take care of everything right on the spot, I highly recommend anyone to come here for there storage needs. Thank you Shericka!!!

Co
Review №81

Shericka is the best manager I seen so far and awesome. She deserves a raise

Ja
Review №82

Very good service.clean establishment.shericka has turned this establishment around.

Ev
Review №83

Shericka was a very good agent, she had the answers to all of my questions and concerns. On top of that, the application process was very fast.

Ki
Review №84

Shericka was awesome, very helpful and knowledgeable. Getting a storage was a breeze and a very good experience. Would definitely recommend

Ja
Review №85

Natalie is the most professional, kind and helpful individual. She has always assisted me with no hesitation. Access hours are reasonable, and prices are great! The climate control unit was amazing. My things are in perfect condition. Will definetly be a repeat customer in the future if need be!!!! :-)

Jo
Review №86

Good Customer services Ms. Baker only concern I have is I notices ms baker in the office by herself when it should always be two people she was very busy but made sure she spoke an smile at every one waiting for services I can only imagine how much work she has to do by her self keep up the good work I also offer her a job!!!!!

Ad
Review №87

Good Customer Services Property Nice an Clean MS.Baker provided me with lots of information while she was going over cameras in every section of the property she made me feel very comfortable about storing my items here . Thanks again Life Storage.

Di
Review №88

Friendly and helpful staff, clean units, would gladly repeat business.

Bl
Review №89

Natalie is great. My wife and I are truck drivers and Natalie goes over and beyond ensuring we’re always taken cared of & her customer service is awesome! As long as she’s here, we’ll remain devoted storage renters here.

Cr
Review №90

Went to rent a unit in the evening and Sharika was super helpful and thorough

Pr
Review №91

A few days ago I came into this location to make a payment for my mother. I was greeted by the store manager Natalie who was extremely kind to me even when I didnt have all the information I needed. She never once got agitated in fact she actually remembered who my mother was and asked about her and kept a friendly conversation going the entire time I was there . This was very refreshing as these days good customer service is far and few to come by. Now I see why my mom always speaks so highly of her and I completely agree, she is one of a kind. I would definitely recommend this Uncle Bobs if you are looking for great service with a smile. Thanks Natalie.

Ma
Review №92

Excellent Customer Service! Quick, friendly... Natalie Battle is extremely professional. This was our 2nd experience and Natalie was very helpful and friendly. She kept a Smile the entire time. We had a smooth transaction. She is an outstanding employee who deserves a raise. Well done Natalie and keep smiling!!

Em
Review №93

It was refreshing to see & experience quality customer service at this facility. I was greeted and treated better than being in a department store. I was queried as to what I was looking for and promptly shown what was available. It kept me from looking any further at some other places that were close and in the same area. The terms were straight forward and I was able to have my concerns addressed on the spot. The unit was ready and waiting when I arrived to store my excess belongings into the unit. She even gave me a counter-discount because of a coupon that was on the counter. Great deal!!

Je
Review №94

Great customer service. shericka was awesome!

ia
Review №95

Sharika was great! Great costumer service!

Th
Review №96

Great experience with this company the staff was awesome and friendly,I added another unit quickly, the attendant was friendly and helpful. Very easy to do business with.

Jo
Review №97

Very good customer services ms baker made it very easy I really dislike moving but ms Baker was able to keep a smile on my face

20
Review №98

Ms Baker was very detailed and helpful during my process, as this being my first time renting a storage, i recommend this location to anyone in need for great custom service and clean property.

Ka
Review №99

I met a customer service professional today. Her name is Ms. Natalie and she was terrific! She was very personable and accommodating. She was also very knowledgeable, answering all of my questions and concerns. I got a great deal as well. I got my admin fee of $25 waived by reserving my unit online with Rapid Rental and I got half off my next months rental charge. Yay!

Sa
Review №100

Everything that you can ask for! These people would definitely go the extra mile to help you out with whatever you need. More than happy to be a customer over here!!!!! Jennifer (the manager) is always there if you need help and their hours are pretty flexible too! I would definitely recommend this place to everyone!!

Information
33 Photos
100 Comments
4.8 Rating
  • Address:2655 Langford Rd NW, Norcross, GA 30071, United States
  • Site:https://lifestorage.com/storage-units/georgia/atlanta/30071/29-in-norcross/?utm_source=google&utm_medium=maps&utm_campaign=GMB-GA-029&utm_content=website-link&howheard=IGB
  • Phone:+1 770-242-0459
Categories
  • Self-storage facility
  • Moving and storage service
  • Moving supply store
  • Storage facility
Working hours
  • Monday:9:30AM–6PM
  • Tuesday:9:30AM–6PM
  • Wednesday:9:30AM–6PM
  • Thursday:9:30AM–6PM
  • Friday:9:30AM–6PM
  • Saturday:8:30AM–5PM
  • Sunday:12–4PM
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