Very clean store. Very friendly and their staff is very knowledgeable.

Great game store. Huge selection of games. They even have some older games and game systems like the Nintendo DS and Wii. The way everything is set up is really neat and cool. I bought some fun games for the Nintendo Switch and Wii U. Im excited to play them.

Friendly staff and very helpful. Clean store. Great prices and great selection. Always enjoy doing business here when Im in town. Very organized store.

As a frequent shopper at Gamestop I always expect good customer service. That has been the trend at all the different locations Ive visited over the years. This was my first visit at this location. The 2 gentlemen that helped me were very attentive, helpful, and willing to help me with whatever I needed. I have often felt like theres a bond between us gamers and this location was just another example of feeling an instant bond with the guys behind the counter. Thank you Gamestop for always making me feel comfortable no matter which location I visit.

Frances cool cat,and one other employee there is to,I cant remember his dame name, but the other people there are not as good but acceptable

Been going here for years. Hasnt changed. Still great place to go to buy games.

Very nice customer service. Very knowledgeable about Video games!

Nice selection. Super helpful employee. Helped us find what we were looking for.

The guy hit on my girlfriend infront of her, made her uncomfortable and said some very interesting things about their policies(saying that employees are supposed to use certain cards for their discounts) that Ive never faced in a gamestop before. He removed his mask completely during the transaction more then once and just over all made us uncomfortable. Do not recommend this place, theres other gamestops that are more worthy of your money.

When I went to GameStop today I was greeted and helped immediately. The place was clean and the manager Chris went above and beyond to help me find the game I wanted and gave me a bunch of offers and info on sales. Will be going back for my games from now on.

If you want video games this is where to go. Gamestop has game for all ages so why not give it a try?

Christopher the worker closed down the store early and refused to sell any merchandise, seem very upset there was a paying customer in the store

Checked 3 stores in OKC & Norman, couldnt find what we needed. Came to Shawnee location and it was like bippity boppity boop!, Found it!!!! Even got a Naruto back pack for my college kiddo, how cool is that!?!You go GameStop

Looked online for a game. Shows game In stockDrive 35 miles to pick up and was told they have it but cannot sell it because it’s on hold. Said someone called on the phone to hold it. I told the lady that they should change that on their website then, she tells me she should not have told me it’s on hold but I could go check at vintage stock. Said to check back in 2 days to see if the other person picked it up. Wait what about the time and fuel I just lossed, Should have a pending pick up on website. Totally not a way to do business. I frequent this store a lot first time I’ve had a issue. Totally not a way to do customer service, but what can we do. Management will not do anything either.

I have always had a good experience, every time I have been in. They are very helpful as soon as you walk in. It is clean and organized. I wouldnt personally trade anything in as you dont get much, if any at all,but thats not my concern for the most part. I am usually in and out in no time!

Great selection!

Everytime I go into gamestop Francis always knows whats up and gives me the details and updates on my latest pre-orders. This is the best gamestop Ive been to and always have a positive experience.

Its nice to shop in a community and that is what you get at Game Stop. Rewards program has great deals too.

Very friendly and always helpful. Went to find a game that they did not have, they took the time to not only look up what store had the game I was looking for but to call the other store and have them hold it for me . Great job

Traders Beware: Their site will list a trade-in value for consoles, but they will deduct 25-50% from the price for minor imperfections. The site lists $220 for trade-in value for a Nintendo Switch, but the first time I went there they said it was $160 because I was missing an HDMI cable and a wrist-strap that connects to one of the controllers. I went home and returned with those. Different people were there, who then also said it would be $160, but this time for a different reason.I would recommend selling my items online where the online price is honored.

Possibly the biggest Gamestop i have visited. The layout is spacious, and easy to navigate, lots of oddities. Best way to treat gamestop is think of a treasure hunt. I think my group hits one up every other Friday for a new board game or card game

Great customer service. Good job

I went today, black friday.. Francis was working. All the employees were helpful and courteous but Francis was awesome he went above and beyond, the best customer service experience I have had in a long time and when I thought there was a mistake he was quick to explain all the new stuff to me and to help and let me trade out what I needed to. I have found my game stop home. As long as this wonderful service continues and this gentlemen works here me and my son will only go here. Thanks so much for enjoying what you do. It shows. Give him a raise.

Its GameStop, you could take $1000 of brand new unopened games in and they will offer you $18 in cash or $21 in store credit. Then they will not stop trying to get you to preorder the entire years worth of games saying they come with all kinds of extras, none of which are special to what anyone who preorders somewhere else gets. When you do eventually find the game you are looking for they only have a used copy that they paid $.45 for but have marked up to $19.

Jan 8 /2020 just waited in the COLD outside for 30 mins for GameStop to open. At 10:19 I had to leave to go to WORK whoever didnt open the store thanks for waisting my morning!!

Great employee!

Great service, never had any issues with Game Stop.

Good selection of games both old and new. Staff was really helpful and patient.

The staff knows their facts. Questions and News to reviews and events. If they dont have what you need they will refer you were to find it. Been going to this location for years and have never had a problem. Really inviting.

One of the better gamestops around

Very nice store could work on customer service a bit more. But good clearance

Good visit did the usual of listening to the sales for 5 min then helped with my game and out on my way good service

Got exactly what game we wanted from this GameStop, after the other GameStop sent us here because they didnt have it but this one did have it in stock. Yeeeeeehaw..loved the visit.

Games are very overpriced here for the last several years. Good selection and good place to pre-order new games if you really cant wait.

Took my son to get the new Nintendo switch and game employees were helpful and nice.this is the one by Crest not in the mall.

Great shop. Super awesome staff

Way too expensive!! A used Xbox One controller cost more than a brand new one from walmart... which is directly across the street?? Cant wait till Amazon puts you out of business.

Everyone is so nice!! Never had an issue and staff goes above and beyond!

I love GameStop and this one is very nice and quite large. The staff is nice, but not very engaging.

Great service, knowledgeable, friendly. Will help you find the right game and/or system for you.

My grandkids love gamestop

Always great customer service and they are always helpful

By far my favorite gamestop. Very laid back environment and good prices.

This is one of the better GameStops that Ive visited. Its usually not too busy and the staff are very knowledgeable on the current events of the gaming industry and have great recommendations. For any preorder Ive placed here Ive always gotten a courtesy call reminding me of the release date to come and pick it up. Although some GameStops leave a poor taste in your mouth when you leave, I enjoy coming to this one.

Its a Game Stop. What do you expect. The staff were friendly and helpful

I just want to say that this Gamestop is probably the best Gamestop out of all three In norman. The Employees are kind, fun, and so beyond helpful. And its great to go into a place where you can talk about Destiny, Fallout, and magic at the same time for over 45 minutes. This will always be my Gamestop of choice and if its still around by the time i have kids, it will be their Gamestop. I can guarantee you shouldnt have a bad experience here.

It was clean, had the game I wanted, and good customer support.

This has got to be one of the worst locations I have ever been too. The staff is some what friendly and willing to help but their store manager is the WORST! He is rude and acts as though he is Gods gift to man. He is more concerned with making a sale or scamming you into reserving something than he is with helping you find what your looking for or a good deal. He harassed me the second I walked in the door, shoving a flyer in my hands whether I wanted it or not. I much rather drive to the Moore location (out of my way) than deal with this buffoon! If you value your time and your money dont waste your time here youll just get pushed to buy something you dont want and youll be lucky to walk out with what you wanted.

Great service and helps with saving money.

Really friendly services and they always ask if i need a warranty on my games

Lots of stuff to look at and prices are reasonable.

Always great help love coming in and chatting with the workers about the upcoming games.

Jake helped me, knowledgeable and enthusiastic.

This place is always cool, can get any game the moment it comes out, and the people who work here are friendly and knowledgable. Ive gone here many times and its almost always a good experience.

Always great customer service and helpful

Very sweet and helpful staff.

Thank you for being courteous.

Give ya 3 fidy

Lots of games, good prices on used games

The current staff was a pleasure to work with

Garbage. Every time I have been in this specific location, I have been hassled for getting a card and been on the receiving end of blunt rudeness after declining their upsells. Avoid this location, as it must have something to with their store managers policies.

Always friendly and helpful!

Love it so much

No help on looking for a Mic

Always friendly and helpful

Great prices

Friendly and helpful

Big fan!

Nice store

Nothing nice to say

Good selection

Got game

Great service

Large selection

Overpriced

Games galore

Kids