Everyone was very polite and helpful...very knowledgeable and truthful responses....l highly recommend.... I feel safe and secure leaving my vehicle overnight, if l had too leave my vehicle...l know my vehicle is in good hands with management and the staff members as well... I dont always feel this way like l do here... There well discuss the matter with you, so that you can make the finale decision.. No surprises here. Thank you muffler man
This business was recommended to me by a co-worker and, honestly, was not my first choice. However, now I, too, recommend them. Fast service, friendly and knowledgeable techs, AND fair prices. 5 Star!
Great honest business! Done a amazing job.
Very helpful and they took care of my issue rather quickly and got me back on the road
We have had our Saab exhaust fix here. The staff is extremely friendly and helpful. I was amazed at their prices. I am used to being gouged on work because of my vehicle is a Saab. Not here, very reasonable!
Very honest and professional! I will keep coming back with my Cadillac! Saved me hundreds last year compared to anyone else!
I bought a rear axle from LKQ through them in 2018 with a 3 year warranty for $1800. I bought this only because of that whining noise. The rear end I received also nade the noise. It was sent back and another one was sent that slso msde the noise. There was apparently miscommunication between Muffler Man and LKQ at this point because Muffler man opened it up and LKQ said muffler man voided tbe warranty.After that LKQ said the rear end had to be sent in and tested and that LKQ would only send out another one until tbey received the old one and tested it.This put me in a terrible spot as I lived in North Dakota and found out that few shops would deal with this. Last august of 2020 I found a shop in Alabama that would deal with it and the rear end was sent in. LKQ called several months later and said they lost the rear end and would send me another. It was eventually sent and put in and that one was also making the noise and also the axle was leaking as well. LKQ only reimbursed me $170 out of the $ 700 dollars to replace it and now I still have a bad rear end thst leaks as well.Never let them sell you a part or anything from LKQ. LKQ has a 1 star rating ( low as can be) and tons of complaints nationwide. They are a terrible company that no shop should do business with. I am screwed and out of$2500 and was without a truck for 6 months. Dont buy any warranty from muffler man or LKQ. I am screwed out of a lot of time and money because Muffler man sold me a worthless LKQ part with a no good terrible warrantyFont let it happen to you.
Brian was awesome! He not only told me what my options were, but also took me out to the garage and showed me what was happening. We started, by default, with the easier, cheaper option even though I had already agreed to do the other. I saved money, time, and precious sanity! Its rare for mechanics not to take advantage of women. I appreciate him. God bless him and his family!!!
Great place to get work done on your car/truck. Quick, low prices, and good work
Great customer service at a great price!
Hard working guys Brian, Billy and there helper Ill call the kid . Explained everything I highly recommend these guys great job on my 2007 crown vic !
It was good service and Ashley was very helpful
Love these guys. I know enough about cats to know when I am being overcharged. They have, if anything, underchanged. Very professional, upfront with work and have not at any point tried to oversell work. Love these guys.
Great local service at fair, honest prices.Ive been using Muffler Man for about ten years. Ive never second guessed whether they were honest, and have spent enough time in the waiting room to see that they are good to every customer.Some shops will tell you that everything wrong needs to get fixed right away. Ashley, Brian, and their crew will tell you what really needs to get done and what can wait.They do stay busy most days, so its best to call and schedule an appointment, when possible.
Ive had work done at this garage for many years I would highly recommend them
Brian is sexy and cute
Muffler Man is hands down the most honest and helpful mechanic shop around! Ashley is always there to help and is very patient when explaining any work that is needed to be done.
A wonderful family run business. They have great mechanics and they are honest. I have used them for almost 10 years and I always recommend them to my friend.
Worst customer service ever
Nice workers. Reasonable pricing.
They give it to you straight and at a reasonable price
They took me right in gave me a good price and I wasnt there long excellent place to take your vehicle to get work done and very friendly people love the place well go back again
Legit only place me or my family will take our vehicles including our brand new ones. They’re family owned and local business that been in operation for LONG time and have great reputation. I hear about them word of mouth and was best advice I’ve been given about a local business so far and I’ve lived here 15 years now.
Everyone there is great and nice always tells us whats wrong with are car they always have smiles one there faces
Excellent place and great customer service. Finally got my exhaust done and done RIGHT.... Thank you..
My husband Webster and I came and were so scared we just moved here and didnt know where to go we went here and Ashley is the sweetest woman so caring. A wonderful man by the name of Pat worked on our car with care was so kind, we know God exists in these wonderful people helped us ease so much stress. We really appreciate your kindness and taking care of our baby. Thank you for fixing our car we will definitely be back for any problems in the future and will always refer you to anyone we know.
Definitely recommend these guys! Great customer service!
Quick and awesome service! Nina at the desk was great. The man took my keys and got my car lifted right away, showed me what was wrong and how he was going to fix it, then did it. Done in under an hour for $70! Thanks! ❤
Cant say enough good about Brian and his crew. They are the company we all search for for great service at a great price. You will find integrity and you will leave without feeling you were taken for a ride. They go beyond the extra mile to get you back on the road. You will not be disappointed.
Great service and great people. Will be my new go to mechanic.
Great service really good costumer service Thank you Guys for getting the Job done.
I went and got my front brakes replaced and definitely am satisfied with my visit. Am returning in two weeks for more repairs. Very quick and straight to the point !
Came in today for a last minute fix, they got it done for us promptly and fairly priced.
We love muffler man. They were ALWAYS honest and fair with their work and prices. Finding a good honest car mechanic is a rare thing. UPDATED ON 7/18/19 - We have gone to muffler man several times, we have referred family and friends to their business, but after today that will no longer happen. My son needed a $70 part installed but was said it would take all day to do it and quoted nearly $700. He went somewhere else we have used in the past for AC work and they repaired it for $250 including part. That is a huge difference!!! Was he quoted a ridiculously high price bc he was younger?! Something definitely smells with that quote and shame on you for trying to rip someone off. We called another place and they quoted $300. What has happened to your honest prices?! Sometimes when businesses expand they tend to rip the customers off to pay their overhead. Is this what’s happening now with your business? Truly disappointed ☹️
Meet the owner Brian Watson and his crew and youll understand why you will not want to go anywhere else.
We were stranded in Ocala about a month ago and this is the place that our tow truck driver recommended. We stayed at a nearby hotel and walked over as soon as they opened the next morning. They had our vehicle repaired and we were on our way home to Winter Haven by noon. These people were very reasonable and amazing!! I would almost go back in the future if we ever needed repair work again. Very professional and did a great job!!
They fixed my exhuast for a really reasonable price Ill recommend them to anyone 😊very nice and professional
Nice people to deal with, well the lady at the counter. She was super nice. Now the mechanic in the shop is a different story, I guess some are just not a people person. But he gets the job done. Thanks
Great pricing and nice guys. Quality work!
Very friendly reasonable prices got us right in
This place is great! I would highly recommend if you need car work done correctly trust them!
We used this business before under original owner and we were also very pleased with the results and customer service under the present management. Thank you Chris and Brian
This review is long overdue but I love Muffler Man!!!!2007 GMC Yukon with almost 350,000 miles on it and Muffler Man has been with me every step of the way. Heres to hopefully another 100,000 miles with my GMC and always with Muffler Man!
I have been going to Muffler Man in Ocala for about 5 years. I feel they have always been fair and honest. And fix whatever is wrong. I trust them completely!!
Quickly installed a customer supplied muffler, including adapting from cats back on my BMW M3. Good welds, nice transitions. Very pleased.
Service was the top of the line by professional people thank you
Perfect serviceAbsolute professional and quite reasonable charges with step by step explanation. Would recommend this business to anyone. LG
Fast and detailed workVery nice sounding truck when it left the shopThank you so much Ashley and team !!!
Ashley was certainly a pleasant person to do business with. I own McCoys Auto Clinic in Ocala and she was very helpful to me
Bryan and his team are simply amazing they did an awesome job on my husbands exhaust customer for life thanks again
Awesome jobEveryone was fantasticJob on 88 off the chartsThank you
It was great chips was the guy that fixed my car
Good 👍
Great. Place
These guys are great. Had an exhaust leak. Tino took care of it. The owner Brian is a fair man. Thanks! 7 Years later the replaced the exhaust manifold. Great work. Thank you Ashley!Update: Had a new cat back exhaust put on my truck. Muffler Man did an Amazing job! Completely customized my exhaust and it sounds great! Thanks guys!
My husband and I only take our automobiles to Bryan, Ashley, Pat and crew at Muffler Man. Best mechanics in and around Ocala, Fl.
Awesome service, Great mechanics, honest and friendly wholesome family owned and operated, love this place one of the best in this region.
Good service!
I needed a Head Gasket replacement and they fixed the motor with no added problems. They are a honest business, and I recommend them to anyone who needs an oil change, or even more extensive engine work.
Love this place! The most honest people you will ever meet!
Get place to get work done! Friendly staff and performed the work as promised! Recommended to all my friends...
I had the best experience here. They rushed me and unexpectedly and fixed my car. I would go back here anytime over anybody
They always do a great job whenever they service my Auto.
Great phone plan and good teamwork from Ashley and the whole crew,they communicated very well and like I said,over the phone you feel invited and you feel a good can do attitude here,highly recommend to anyone.
Breaks the button to my hatch trying to open, gets in my face because I said the F word about it being broken. Not using the word towards him or about him I said its Fing broken. Doesnt take responsibility or even bother to apologize.
Great service, very affordable prices!!you guys did an excellent job in my truck.thank you!!
Radiator flush service 40.00 Didnt flush heater core like promised. Other wise good deal.
Amazing Prices Great Service And Excellent Job
Nice people. Fixed my cruise control!!!I will refer Muffler Man to others .Thanks!
They quoted me a price got there to have my exhaust done and they backed out on quote so we finally come to a price agreement and so I left not a hour later got a call saying they couldnt do the jobs that my studs were badd and my manifold was cracked so I get there my truck was still in on lift I check it out and nothing was wrong they could have done the job they just didnt want to do the job for the price quoted
Affordable and you feel treated as family!
Awesome work for a great price and quality and speed. 100% satisfied.
Excellent mechanics and very honest. I will always go here
Very exceptional & proffesional work! My brakes went out on my Buick (which was definitely scary) & i called them first thing Sat morning to see what they could do. Brian offered numbers of people he knew to tow my car to their shop, (since my insurance wouldnt!) and they worked on the car and had it running in less than four hours! They even worked an hour or more past their closing time. They repaired ordered and put in a new master cylinder. I am very please with their kind staff & i highly recommend them to anyone looking for a great experience with already stressful things!
This is the only place I take my car when its having problems. Ashley and her whole staff always take the best care of me!
They straight up tell whats wrong with your car give you a compative price to fix your car no b.s. trying to sell you what you dont need
Great people. Great prices and service
Great guys fast work done right. Jeff is awesome
Very knowledgeable, quote for work was point on. I will use them in the future.
Great guys, fast and honest work
Dont go to Muffler Man.3 months ago I brought my car in and they said the radiator needed to be replaced. The radiator went out again in a couple of weeks and they said it was a carburetor and a blown head gasket. I paid him 1400 dollars to fix the car and it took them a full month to give me my car back! Right away the car wasnt working right when I got it back. I brought it in a couple of times, and told Brian the car started shutting off on its own had no power. He checked and there were17 codes for the check engine light!!! I took it to Honda of Ocala instead. Now I find out that after all the work muffler man did my valves are way out of adjustment, the car is in worse shape than when I first brought it to Muffler Man, and you know what Brian at muffler man says thats not my problem.
Very Very good place, i have used them 6 or 7 different times, they are very honest and great priced, I also manage a business in town and send them ALOT of work, would recommend them to everyone!!! 5 starts everyone!!!!
They do very good work, quickly, and are a friendly group of guys. I was out the door in 30 mins, a very happy camper with a shiny new magnaflow.
Friendly staff good quality work on vehicles
They were great and did a awesome job on my camaro.Good quality work and a awesome price!!!
They get the job done right
Great customer service, great work, exemplary turn around time,
They were great to me and checked the engine light on my husbands truck ask for Chris tell him I sent ya
Very helpful and nice
Excellent work, fast, honest and reasonably priced.
Love it
Nice place. Helpful
Poor quality on dual exhaust. About 1/2 of the connections werent welded. Pipes are uneven and not straight coming out back of truck. Also have leaks coming into cab from areas not welded. Overcharged from quoted price.
Great people always fair with pricing.
Muffler issues, i got there 30mins after my appt. however, they still got me right in. Very affordable prices & great Cs. Thanx again my car is being seen not heard!!!!
Good an good prices