Awesome family! I have dealt with Shane myself, and was very happy and quite the proud mom today when my baby girl bought her first car today from him. As usual Shane made the process easy and actually enjoyable. No pressure or hassle. He even let her take the car to the mechanics she works with. Just a great experience overall.
Bought my first car from Shane and I would do it again a million times! Super nice guy and just the whole family is amazing! I didn’t feel pressured or like just a number or sale to them Shane was upfront about everything, he made it such a stress free and fast process. Thanx to good Sam motors I’m a proud owner of a Hyundai Veracruz that I’m so beyond inlove with 🥰
Nicest people in the used car game. Go see them if u dont wanna get ripped off!
Very friendly staff. Really take care of their customers. They have gone above and beyond to make sure we were satisfied. I definitely will go to them for my next vehicle purchase. Extremely knowledgeable staff and mechanics are really the best. Chad took very good care of us.
This place is absolutely amazing I just got my second car from them I absolutely love them. Chad is amazing
Absolutely love Good Sams motors! Chad was simply amazing! Thank you Chad for all your help and your continuous hard work for getting me into a car I needed, and super fast at that! You made my experience easy and stress free. Good Sams knows the importance of family, and the importance of every dollar. We will definitely be returning customers, and I will refer anyone I can to Good Sams motors. Thank you guys for everything!
Good place to get used car and not get ripped off
Today we got our second car from them! Were so happy! Best place to get a car, great place, and friendly people!
Despite being burnt like an overcooked marshmallow a couple of months ago. The staff seemed real friendly and was able to answer all of my questions and concerns. As of right now this is probably the best used car dealership in Central Florida.
Sold me a Frankenstein. Two different calipers on the front, an 04 and an 06. Every tire was a different type and went bad on me right away. Which was my one stipulation with Shane, was that I wanted good tires on it before I bought it. He wouldnt do anytging about the tires. All in all, ive forked out about $1200 so far on repairs and have had the truck 6 months, still making them payments.. Horrible customer service!
I put a 500 deposit down on a jeep. I found out that day, I could not buy the jeep . Good sams gave me a run around about my money. Now they said they are not giving my 500 dollars back.
Was I in fact correct on my idea of this was a hot spot. Under the ground of the building which cause a charge that when at that very moment all leads in ground all the way up to sky through that establishment that unfortunately cause an fire that was of natural chain of event.
Very accommodating staff. Was able to work with us and get us into the vehicle we wanted. Honest and upfront. Affordable. Class act all the way around. Chad is the man!!!!!
Trevor was awesome.... Would def recommend and I love my car
Best service i have ever had with a used car/ buy here pay here lot. Friendly and honest service. They have looked after me this entire 2 years i have been dealing with them. ( i have gotten 2 vehicles from them amd refered several friends) love this place!!
Just bought are second car here they are Absolutely the BEST place to get a used car from .Sam and chad are the greatest helped us out when no one else would if I could give them more then 5 stars I would.
Becarefull Do not trust this dealership.
Bought an suv from them and Im still satisfied with my purchase they were helpful and honest I would definitely buy another vehicle from them again
Awesome guys there. Nice cars !
If I could give 0 stars I would, I found a hybrid Tahoe at this dealer and was sooo excited for it, then I got to drive it for a month and a half before THE MOTOR BLEW, then we replaced the motor twice, had to replace the transmission AND the hybrid battery. We paid $9800 for the car and then had to immediately put over $12,000 to get it running. Now we finally get it back and it’s finally running, come to find out the motor mounts are rusted out, point is they sold us what had to be a totaled car without inspecting it at all. Would definitely not recommend.
Service was nice, vehicle of questionable quality.
Over the years my family and I have bought cars from good San motors. We will not go to anyone else. Chad and crew are amazing people. Thank you for all you do
Do not buy anything from this company. My grandaughter had to have this 2011 hybrid Tahoe from this company. Bought it February for $9,800.00 in 2020. Took out a loan at bank. I am cosigner. 41 days later, the Hybrid motor blows. They said sorry. Had to buy Used Motor approx $3500.00 and pay for installation. Then find out Hybrid battery went out. Sams Motors did ask we bring the battery in and would replace. They did and we learn it also was bad. Made multiple calls. No help. Had to buy a new battery and pay for installation. Only to learn the transmission also went. No response no help or call backs. Had to buy a new Hybrid Transmission approx $4500.00 plus installation. Took us from March til August to pay out over $11,000.00 on vehicle. Still owe the original loan. Oh they said will get back with you. NOT. They will not stand by their product. Still no calls to work with us. We have the receipts. Takes money to hire a lawyer which we are trying. Linda Osteen and Taylor Myers hear to tell you stay away from this company. Still no response from this worthless company. No call back as promised 2 months ago. No mud riding was made with this vehicle as the company stated. No family member advised we were pleased with this POS truck. Stay away from this Company. No call backs to Linda Osteen or Taylor Myers. Worst used car dealer ever. Scams. 12/31/2020 Update. Please go to a Reputable and Reliable car dealership. Still waiting on this company to call us as they posted they would 4 months ago. They do not return calls. We are in Jax and this horrible company is in Ocala. Good Sams has no intention of calling me or my grandaughter Taylor Myers about the $11,000.00 we had to spend on a $10,000.00 POS vehicle we bought. Only had it 41 days. Worst company ever. Please save your money and go somewhere else. If your vehicle breaks down, they will NOT make it good. Linda Osteen and Taylor Myers beg you not to get taken.
The first van we bought loved it no problem. The second van we bought OMG. The day after we put a down payment on it the starter caught on fire. Told them oh sorry about that. Then we told them a out the clicking noise and granted they said the put a new arm control and struts. But it NEVER ran right. The last straw was when my van would not stop a d I almost got into a accident because they would not fix a safety problem. So I will never go back nor will isend another person there. On a good note Chad is awesome
Bought a suburban around tax time and within days the radio failed and within just weeks alternator battery and fuel pump failed. Played them to replace fuel pump and a week later it broke down again due to fuel pump being improperly installed. The only work they done that hasnt come back to bite me was replacing nock sensers. Now Im ready to tell them to come get the suv since it has spent more time in garages or sitting in the yard than it has being drivable
I personally haven’t had any experience with this place but I have friends who have and All I’ve seen is Shane do all he can to help them out in their time of need. I highly recommend this place to anyone who is looking for an affordable car and GREAT customer service. Keep up the good work!!!
Went in not expecting to get anything and drove away with a beautiful Ford Explorer. Chad was our salesman and he was very informative and very very helpful. Thank you Chad and Good Sam Motors for helping get my car. Definitely recommend. Tammy CI want to thank Chad and all the people at Good Sam Motors for once again getting me into another dream truck. Yall have been very good to me and Im so very appreciative. Definitely the place to go to get ur next car. Tammy C
Absolutely hands down THE BEST dealership Ive ever gone to. Sam, Chad and the other guys are great. They make you feel comfortable and theyre so nice! Ill never buy a car anywhere else
Great customer services.. Bought my SUV and. Love it.. Trevor goes above and beyond for his customers.. I would absolutely recommend
Highly recommend this place to anyone who is looking for a great car and WONDERFUL service. Shane goes out of his way to work with any kind of payment and issues you may be having that could stop you from getting into a nice ride! Go check him out!!
Awesome customer service and prices! Got my Hyundai Sonata there and havent had any issues with it, great car! Ask for Chad goes above and beyond to help you get in a car!
Absolutely wonderful people.. And Nice Vehicles.... If you need a ride they are more than willing to take a chance on you.... So do yourself a favor and get yourself to Good Sam Motors you will not be disappointed... I Love My Dodge Durango.... Thank You Good Sam Motors. And a special Thank You to Chad.
This place has been amazing to my daughter. Shane is very understanding and delightful! Any issue had with her car, he helped in anyway he could. Thank you guys so much!
Great prices get service Shane has always willing too help and answer any questions you may have always willing too do anything that he can help with. I really highly recommend Shane, he has also always helped my best friend out on all her cars or even if she had a car problem. Great guy !
I absolutely love each every member on staff. They are honest, respectful and very kind hearted. They go above and beyond to take care of their customers. I highly recommend this dealership to all my friends and family. Thanks guys for all you do I really appreciate it.
Chad was amazing. Worked with us when no one else would. Wish they was over here in Lakeland as we are looking for a truck now.
Great place to go to for used vehicles. they are really affordable. Thanks for my new mustang Chad and Shane I love my new ride. definitely a five star to me
Never bought a vehicle there ! made a payment for someone, they treated me good .
Went in to see what they had, walked out with a 2010 traverse. Trevor was helpful and not pushy. He called the insurance co for us, got everything set up. He made the whole process easy.
Just purchased another vehicle from Good Sams. Quick and courteous service. Vehicle was very clean. Good job again, Good Sams.
Family oriented group that will do their absolute best to help you and fill your automobile needs. Chad has put me in some great, reliable vehicles over the last 5 years that fit to my lifestyle, always focusing on safety and reliability. Most of my family have vehicles with Good Sams and weve all had great experiences. Go see Chad, he will take care of you!
Went in yesterday 7/18 to just look at a couple vehicles. Test drove 2, I ended up getting a 2002 Pontiac Aztec...Chad was my salesman, he went above and beyond his duties to insure I was taken care of was also very patient and answered any questions I had. I recommend going here and asking for Chad and tell him I sent you!!!
I have only good things to say about this place especially Chad! I had some issues with my car and he was on top of it and even gave me a loaner while they worked on mine. I am extremely impressed and highly recommend Good Sams to anyone looking for a good used car.
This place is amazing they are really good at helping people get in a great car the same day you go up there. Chad thanks for helping me
I literally do not know where to start...but Shane and the company has been nothing but wonderful to me! They helped me in the very beginning when NO ONE would give me a chance. Shane has always helped in some sort of way. Never left me down and out...always figured out something to help me get on my way! They all have awesome customer service! My go to guy is always Shane 😊
This place is fantastic! If you need a good vehicle please stop by here and theyll set you up with reliable transportation!
I thought they had great selection. Ive gotten 2 cars from Good Sam Motors. Service technicians are good too! Its family owned and they treat you fairly, thats what I look for when buying a car so. Thanks
I bought a car from good Sam a week ago, and I haven’t had any problems with it since. If I did chad did not Hesitate to tell me to come in he will fix it trust me if you are looking for a good working car that will not break down on you for a reasonable price go to good sam motors. Thank you chad and good Sam motors
Absolutely love the people at Good Sam Motors. This is the first time I ever purchased a used truck or had car payments. Sam and Chad made the process very easy for me. I even had some trouble with my truck and they were there to help me out. Will definitely recommend them and purchase from them again. They get 👍👍👍!Well, now I change my review and the way I feel about this place.Loved my truck and all that worked here but 5 weeks ago today my truck had an electrical fire and burned. Now I dont have transportation so no way to go to work. Sam sold me a truck with problems, knew it and refused to fix anything. Now all he wantd is he money. Sam owes me a truck. Trucks dont just burst into flames!!! He never once asked if anyone was injured, just wants his money. He doesnt care about you, just making a profit!
This place is amazing they are really good at helping people get in a great car the same day you go up there. Chad thanks for helping Us out, we love our new vehicle, so much better then arivetts auto sales,, your guys will work out things for you guys customers
I have been dealing with good Sam motor for years they are by far the best place to get a good car or truck for your money come by and check them out ask for Chad
Just bought a truck today from them and made the process very easy. Dont hesitate to do business with them.
Bought a 2003 Dodge Ram its had numerous problems still has they fix the brakes on it which I do not think the brakes are fixed right the compressor on the air-conditioning just went Ive had to dish out over $1,000 for this at the time of the purchase I asked them if they would be willing if anything major went out if they would stand by their product when I told them about the air conditioning going out Sam told me you better have that looked at that his mechanic really didnt do good and air conditioning when I bought the vehicle I asked them if I could make payments weekly bi-weekly monthly they said whatever way you want to make it so I was make I made a payment at one time for 150 which was 2 weeks of my payment they called me told me they were going to repo my vehicle that I was 20 some days late even though they have accepted my 150 had to come up with the other 150 and a matter of 3 hours I truly believe these people are dishonest out to get you I would not ever buy another vehicle from there when I bought my vehicle also and had absolutely no oil whatsoever in it I dont think they check their vehicles I would not recommend going here at all
They were really good to me I bought a dodge charger from then and I absolutely love this car I did have some mechanical failures after having the car for over 90 days but they fixed the problem for me with no issues. And they were fast about it had me back on the road the next day. I would definitely buy another car from them. All the men and the women in the office are so nice.
Shane is amazing! Great customer service, very reliable, and straight to the point! Highly recommend this place & these guys!
We like this place a lot always treated us very fair and they have a nice selection as well as cash deals or easy buy here pay here finance with low down. Sam his family and employees are great people who work hard and they are easy to make a deal with.
Very Glad I bumped into this Guys am a happy costumer and would highly recommend you give them a try Good deals family oriented fair pricing and they try to keep there customers happy dont go by what people write sometimes people are just ignorant.i had bad experience before dealing with this car dealers around and when I came to Good Sams I was nervous and untrusting but they made me feel comfortable and made me a Great Deal on An awesome car..I Say give then a try and JUDGE for your self... Thanks Good Sams....
Had a great buying experience with Trevor. I would definitely buy from Good Sam again in the future.
I was very pleased with Good Sam Mtrs. I sent 2 buyers to them and they too were very satisfiedThanks for dealing with me A M Lamb 😁
Bought a Lincon from chad he was awesome he explained every thing. I had a issue with the car and they were right on top of getting it fixed! Thank you chad. And the team for fixing it for me
Went looking for a car but look at the title. Good Sams enough said. Lop
Its a shame that you cant give anything lower than a 1 on this review my daughter a car from here and the car broke down the same day with major transmission issues i would highly recommend not buying a car from here i have gotten two vehicles here in the past and have had problems with them BUYERS BE CAREFUL!!!
Great customer service. Easy financing, and stands behind their cars and repairs what they sale.- Addendum: I had my nice 2005 Dodge Ram truck for two weeks and the water pump and thermostat went bad, however instead of Good Sam telling me Oh Well like so many buy here dealers would have, they repaired it free of charge. Then when the head gasket blew out because I drove it while it was overheated he not only replaced the head gasket but sent the heads out to be redone. I now have a beautifully running truck and didnt have to pay for the repairs and he waved the second month payment since it was in the shop being repaired instead of me driving it. These are really Christians that dont need to advertise the facr because they walk and talk like Christians. God bless Good Sam!!!!!!!!!!!!
This place has amazing customer service!Shane is awesome...always willing to help and get you going!
Outstanding used car lot. Great family owned business with a great staff if you ever need a reliable vehicle go to good Sam motors!
My son and I have both purchased vehicles here and we have always been done right. Great family owned business, easy to work with and Shane always goes above and beyond to ensure customer satisfaction! Thank you guys for everything you have done for us!
Treated me and my mom like family. They did everything they could to help me and my mom in our situation i would recommend anyone to this great business. Thank you all at good sam motors!!!
They were really helpful when we were looking for a truck. They werent pushy at all and went above and beyond to help us out.
Great honest reliable trustworthy individuals to buy a car from. Bought one suv from them, Will be buying my next vehicle here for sure. They go the extra mile to help you. Thank you guys so much.
Ive been with good Sams a year now they work with me and are very understanding everytime I call . Id recommend anyone to stop by and check them out thank you Chad for always being so helpful !.
Shane has great service and anytime I hear about good sams auto its always good reviews, I 100% recommend you to go through with them .
Great people got me and two of my kids into our own ride at a price we could afford.
Great place to buy a car very honest and trustworthy I love my new vehicle
Great people made buying a car easy and they definitely go above and beyond to help out will definitely recommend them to anybody looking for a vehicle
Good Sam Motors treated my family and myself like we were one of theirs. I will definitely be back for all of my vehicle needs. Great sales amd service team. Thank you fkr making our experience a memorable one.
I have personally seen how much Shane has helped my sister in her situations and he was so patient and always willing to help her! Will definitely be looking here to go when I look for a car!
We found a nice deal on a nice Vovo XC90 2006 so we purchased it and we love it and it really is a great vehicle at a fair price. This is the second auto we have purchased and the staff here at Good Sam Motors has always been real nice and easy to deal with.We would recommend checking this place out if you are looking for a quality used auto they do have deals for cash customers and the service has always been great for us.
Amazing people, they stand behind their vehicles, will never get a vehicle from anywhere else!!! Definitely would recommend them!!!
Goodsams is awsome they have taken care of me for last 3 years and not just me but every one I work with uses them as well and todays world people never go above and beyond and these guys do they fixed my Ac today when they didnt have too they could have charged me at 150 to fix it but they didnt they just said bring it in we got ya so for that Im sincerely grateful
Great hospitality Mister Shane answered every question I asked,no question was a dumb question Great Cars great prices Quality Care come down and see mr. Shane
Treated me like family,ever one is very nice and friendly.Great place to buy a car )
Shane is the bomb. Really listened to my situation and worked with me to get me the vehicle of my choosing. Definitely recommend going to see him.
I consigned my vehicle 1997 Ford Ranger because I travel and did not have time to meet buyers. I spoke with Trevor who is the manager and a really good person. He asked how much I wanted. I signed the title and a few weeks later it was sold! It is a family business and they are honest. If you go in, ask for Trevor. Also, I posted on Craigslist and Autotrader for more publicity, but put a price of 1.00. It is that they work on commission and try to sell at a price depending on financing, etc. For people that post negative reviews with problems with car, it is not their fault, its a mechanical thing and repairs happen. Ive purchased new cars that needed to go in the shop after a few months. So, if you want to buy or sell a car, highly recommended!
Great family run business. Always looking out to do right by their customers. Would definitely recommend them to my coworkers, family and friends.
Would highly recommend if in look for a vehicle !! Nice people and stand behind there vehicles...
I bought dodge charger for good Sam motors it is always a pleasure working with Sam and Chad thank you guys for the car look forward to deal. With you for many years
I have just been divorced and Chad really took the time to talk with me, showed me several cars available and went above and beyond the call of dutyGreat sales department, no pressure, and I got the car I really wanted. YhsTh you so much staci
I honestly adored the customer service. Great job guys.
I been ther looking 2 times did not buy but the people there have been nice
Friendly people great dealership
Highly recommend, great people, fair prices, very satisfied.
Great Family dealership would recommend them to anyone!
The people that own this business are purely after you for your money. After over $2,500, 6 months and 2 different vehicles (both of which had MANY mechanical issues) we were left with no vehicle because they refused to fix the second vehicle. The first vehicle, that was a 97 and very overpriced, the fuel pump went out after 2 months of it dying on us at stop lights, in drive-thrus and slowing down for a stop sign.. they then gave us another vehicle, upped the monthly payment and price.. within 8 hours of picking the vehicle up it overheated and left us stranded. They were very rude, were not helpful and not considerate of young people trying to make a good start. If you want a good running vehicle with a decent price go ELSEWHERE! I will never go here or another buy-here-pay-here ever again after my experience with Good Sam Motors.
I called in the morning and talk to chad lloyd tell him what im working with financially, came in and drive away with what i want it...they help me a lot and they dont charge so much for tittle and registration like other place that will charge for sales tax...
WORST CAR DEALERSHIP EVER!!!!!!Dont even waste your energy or money with these scammers. Repossed my car for being 2 weeks behind on a car they refused to fix. The owner and his sons are horrible people. One would tell you one thing while the other would say something completely different. Im surprised theyre still in business. STAY AWAY FROM THIS CAR DEALERSHIP.
Got a car from them. 4,999. Put the 1,000 down. When we got the car it had aftermarket rims with the low profile tires. There was a loud hum when you drove. Sales man told us a story that its the tires and that all low profiles do that. We believed it. Later on come to find out both cv ceals were leaking. All 4 wheel bearings were bad (why it was humming*) and the front end was messed up so you hit a bump it would clunk really loud. Come to find out the transmission was leaking 2 quarts every 2-3 days, also come to find out there was oil leaking in 2 diffrent spots, there was an exhaust leak. And they said they would repair 4 of the problems at no charge. After I got into a argument with them in the office, trying to compromise about just switching to a diffrent same priced vehicle on their lot, They told me that you cant buy a used car and not expect it to be perfect. Or not expect to put work into it. We scheduled thr day for them to fix it. I was out a whole day without my car. They fixed one out of the 4 things. And then there was a shake to the car when I got it back. And found tools under the hood. Decided to give in paying the money to do carfax. Found out the car had 200,000 miles in 2007. The next time it went in the shop in 2008 it had 167,000 on it. So whem i got it at 180,000 so when i got it there was almost 250,000 on it. The sales man also over the phone told me it wasnt his fault me my girlfriend and grandmother have dementia cause we didnt hear him explain about the fee that would later come about the tag and registration.... Then I quit paying on my car. So the company they paid to repo it came and got it at like 10pm. I was talking to them while they were hooking it up. And telling them the situation and why I quit paying it. And be said that Im not the first person to have problems like that. Theres been a few people that hes talked to. Ive even talked to a few myself and they had very similar problems. Being 18 going for a first car. Working 2 jobs. While going to school. Doing everyhting on my own. They completely ripped me off and screwed us over without a care in the world. I would highly recommend going anywhere but this place.
Good people CAR sam Motor.
Wonderful place nice cars and good people
I would never get a car from this place again. i have put more money on this car trying to fix it then it actually worth.every month i had to fix something on the car.