Never have all the parts to complete anything Ive needed. Went in and purchased a toilet paper mount but needed the roll holder....they didnt have it. Went in another time ready to buy a mix and match lamp and shade and asked for the harp piece to actually connect the shade...and they didnt have any. I mean seriously, what gives? I try to support brick-and-mortar stores but its no wonder theyre dropping left and right theyre not even equipped to satisfy basic customer needs. Will stick to online going forward.
Nice store with good selection. The staff was helpful it was a clean location.
Helpful staff ordered online and picked up in store
Store itself was perfectly fine, however at check-out Suzanne was extremely disrespectful and unprofessional. She outright ignored me and refused to answer any questions I had. Will not be going here again.
Great merchandise availability and helpful staff.
Love this place so much to choose from good prices and friendly people.
They surprised me. We had a 20% off coupon and they honored it even on brands that were listed as excluded.
I went in to exchange two items, Veronica was totally rude and barely answered any questions, treated us like a burden. We would ask something and she would take forever to respond- if at all. We ended up leaving the items at the front, shopping around and then returning to the front. Veronica was again rude and didn’t understand that we decided to keep one of the items and exchange the other. We weren’t asking for the world but she sure seemed irritated. The store is also under stocked in anything you would want, displays are also messy if they’re even there. None of the employees seem like they want to be there, except that young girl with curly hair in the front. Much easier and worth it to just shop online next time.
To use my 20% coupon I had to order the items online and pick them up. If the intention of the coupon is to keep people from going into the store it accomplished its mission since I will not be going back. Grant it was only $14 dollars I would have saved on my $70 purchase but its not very customer friendly. I guess I should have left the items in the store and went out to my car and placed an order for the items to pickup.
2 stars off because it is a bit expensive. But you can find some really good things.
Great merchandise, tough often a bit pricey. We bought a really nice lamp yesterday and it was $20 less than the price on the tag. Nice, but unusual.
Vaughn is a great ckerk
I had to return an item that did not work properly. Staff was helpful and made getting my money refunded on my card very easy
Great customer service
I thought I had lost complete faith. And a simple mistake and apology has brought back me and my wifes business. The store manager Richard made it better. We were just excited to get our comforter and everyone is happy. The evening shift ladies were amazing amazing and so much nicer. Thank you ladies for making our shopping experience the way it supposed to be. We love your store and will keep on shopping!
Great coupons and deals!
This location is close to the Carlsbad mall aka the Shoppes in Carlsbad. This store appears to be well kept inside and within the parking structure.The employees here are very helpful and kind. I felt welcomed here. I recommend this location to everyone looking for household goods; bedding, lamps, fans, sheets etc.
This place has everything for your home, both inside and out. Great prices and friendly staff make it a place worth stopping by. Would have given 5 stars but they need more cashiers on-hand.
Clean store and friendly staff. A Lot of New Items in store to include travel size items.
Whats there not to luv about the Costco of household shopping!! Go with a set list and try to stay focused or youll overspend on awesome stuff you never even knew existed. This location especially has super attentive and courteous customer service reps throughout the floor.
BBB is truly a great store and having one basically in the backyard has been amazing, except on the wallet of course. Generally on the average or a bit higher priced than other local chains but you make up for it in great service, product, and general atmosphereAnd to finish off with a quote from Old School because even fictional characters like BBB: Well, um, actually a pretty nice little Saturday, were going to go to Home Depot. Yeah, buy some wallpaper, maybe get some flooring, stuff like that. Maybe Bed, Bath, & Beyond, I dont know, I dont know if well have enough time.
Excellent customer service
Great selection. Fair prices. Coupons usually available and they take expired as well as competitor current coupons.
I really like that they send out a 20%off coupon! Ive bought bed protectors and nice blankets and Ive saved so much money with that coupon! I also really like their towels and bedding!
I always go here for one or two things and come out with much more. They always have interesting useful items. Always bring your discount coupons or you can bring a receipt back later and they will apply the discounts later. Very useful when you can apply 20% off on a more expensive item.
Great place for Home Goods. Usually clean and well stocked store I always find what I need and usually buy even more than what I came for. Sometimes difficult to get to higher items that are pegged nearly to the ceiling though!
Nice store. Always find what I am looking for at a great price. Friendly staff that are very helpful.
If you ever need anything in your home from floor, windows, fans, trash cans, bed room, restrooms, kitchen or anything else for your home this is the place!Wifi: NoAC: NoQuality of Goods: Great!5/5Customer Service: Good 4/5Price: Fair $$/$$$
Disappointed. BB&B is usually good (mostly when using coupons). This store is nearly always clean, tidy, well-stocked. With more than 20 such items in their on-line, I was surprised that they didnt have a single ultrasonic jewelry/dental cleaner in-store. It wouldnt take a lot of storage or display. Would let customers evaluate size. Oh, well. Prolly get more stars next time.
Very helpful staff at night time, thats when was in that location. The store was stock neatly. Its the one off hwy 78
Great variety of items, reasonable prices and if you have a coupon thats even better! When I needed help finding a couple items, the sales associates were able to immediately locate what I was looking for! I love, love, love this store chain!
This is a great place. Would be 5 stars but you need your 20% off coupon or the prices are just too I.
Need a better system for those waiting to checkout. Several of us were waiting to checkout, being called by the next available cashier, when 2 customers promptly went right to the cashier they thought would be available. Cashier never called them out on it or explained the system in place at the time. With holiday shopping quickly approaching there will, inevitably, be a lot of upset customers. Get some ropes or chains to make the line obvious. Even Staples has a system and they have way less customers.
Go here if you need anything for the kitchen, I also get bath rugs good selection great colors. Make sure you use 20% off coupon it adds up for even a better price.
This place has everything. We love it. What you cant get ay store you can order for home delivery.
Great company discount of 20% on purchases if you qualify. Tons of items but it is very hard to find a salesperson to assist you. Company needs more staff on the floor.
I have found everything that needed for my new home from kitchen to bathroom.
Quality products. Good pricing with the coupon. They even honor expired coupons.
Good customer service, cashier went out of her way to check the status of my 20% discout
As everyone probably agrees, this is just a fun place to browse for stuff you didnt know you needed. Save the coupons they distribute everywhere... they NEVER expire despite what it says on the coupon. Conveniently located near FiveBelow, Walmart, etc.
Great for home decor/necessities
Love this store😀 so many choices!! prices are reasonable.
Always clean and plenty of knowledgeable help... everything for the kitchen or bathroom and art work to blankets and sheets and candles and more... plenty of parking.. Samuel
Great store and helpful employees. Sharon was super helpful and was able to help me find some great stuff.
Bed Bath and Beyond stopped honoring the full warranty on products they sell in store. You have to go through the manufacturer. Beware!
Always fun to look around. I was looking for a mandolin said the had it online no such luck at the store.
Very good. Nice people . Helping hand. Thank you.A shopper very well!!!!!!from alabama. Well stocked stire. Not jut well !!!!
Very nice store, found what I was looking for with awesome help from their staff...very nice store..I need to go there more often
Got a coupon and was able to get a super deal with 30% off everything!! They have everything you need for your home!
Theres a fair amount of bed and bath here, but I find the beyond aspect somewhat lacking. With each of these three aspects seemingly emphasized the same amount in the promotional material, youd really think theyd have more beyond.
Beyond imagination. Jk its alright.
Love that they take expired coupons, Its a must do; special if you never been...
Now this place has a lot of stuff to choose from, more than just for your bathroom and bedroom.
Medium sized BB&B. The staff here is friendly, but you have to hunt them down as there are not a lot of employees here.
I would love to give this location a 5 star rating, but the CO2 bottle I purchased for my SodaStream, the valve was broken and I had to return it for exchange and they gave me the exchange with out any troubles. The problem with that was the distance between my house and the Bed Bath & Beyond store, now if they hadnt closed the one that was closer, my decision would have been different. But I do give the kind and curtious service a 5 star rating.
Associates were very helpful and parking was excellent.
Always pricey. Good sales and a clean store.
The staff goes above to help,with coupons,discounts etc. Great store
Great plave to shop...tgey usually have what I want. If not, they help me find things online. Very helpful!
Excellent customer service and return policy
The store is very nicely organized, the old lady at the front counter helped me find several things I needed, and she even helped me out on a discount I didnt know I was eligible for! Excellent Service!!!
Organized, clean, helpful staff. One of my favorite stores for my household needs.
Myriads of items, quick checkout, coupons always honored
Found exactly what I needed and used their coupons for $10 off of $30 in merchandise. Yay!
The manager went above and helping to find my receipt and made my return painless and easy.
Huge variety of goodies - great place for impulse buying. I went for 1 item & wound up buying 4.
Returned Saeco auto espresso machine purchased less than a year ago, grinder stopped working....np with return excellent customer service!!
Always finding good deals, and can use expired coupons.
Everything you are looking for all in one place.
Can always find what you want, service is great.
Had what I need.
Great service and everything you could want for your home.
I love Bed Bath & Beyond. They always have what you need.
Found the 2 way coffee maker by Cusinart cheaper than at Kohls. Yipee
Always find what I am looking for.
Extremely satisfied! Great people and bargain
Plenty of parking nice clean store always go with coupons
Huge layout, over priced, and under staffed. Expect to find what you need, but it is most likely going to be cheaper elsewhere. Like this store for SOME of my house old needs.
Needed new salad spinner had choice of three or four types
Found what I was looking for. Helpful personnel
Awesome store very helpful employees.
Our OXO can opener wasnt working any more. Since we got it at BB&B, they replaced it free of charge!
Pretty interesting...awesome
Nice shop close to many shops, restaurants.
Bed Bath & Beyond is like IKEA for grown folks.I knew it was going all down hill when they had infomercial products scattered throughout the entrance/exit like Walmart.They have a healthy selection of kitchen tools and small appliances, gizmo’s and gadgets, most of which are overpriced, but when it comes to selection it’s great. I mean sure getting things at sur le table probably means it’s not gonna break ever, but when you only bake bread a few times a year do you need to spend $800 on an appliance or one 1/3 the cost that will serve you just fine for a few years.Staff is sort of nice on the outside, but have heard some on the floor grumblings. The store itself seems nice and big, but it’s just product stacked on product to the roof, most of which is all the wrong amounts. Why are there 800 can openers all by OXO, which by most people’s thought is mediocre at best. Maybe you have a deal with OXO, but when you have 1 or 2 of some items in stock yet hundred’s of overstock in others someone is not paying attention. A lot of items never move at all.I tend to go to Kohls more often even though they have pretty horrible lines and even worse service. They do coupons and a solid wedding registry, but most of my friends getting married don’t need anything.
Gorgeous layout and exceptional service.
Is it very expensive. For two things I already spent $70
Good place to buy beding
Nice and clean with a great selection.
Easy to find needed items
Went there for solar string lights but they didnt have any. The sales girl there said I had to go online to order them. Go figure.
Quality products and the 20% discount
OK new cashier dint know what sgoin on
My daughter loves this place
Staffes and manager at BBB in OceansideCA 92054 are so lazy to help me find the item.I find it from website of BBB that it has the item at this store.But the manager said No and ask me to buy online.When I check to find in store for the item, it show up there.Waste to time to deal with lazy people at BBB in Oceanside.
Well stocked with friendly and helpful staff
Great product and excellent service.
Clean. Staff very helpful and nice! Lady accepted my expired coupon!
I am adult now and I will be back. Lol
They only carry 2 kinds of electric can openers, and they require batteries.