I would choose 0 stars if that was an option. We were talked into buying an Electrolux washer and dryer, which makes me think they must have received some large incentive from the company. They barely let me look at another brand. There were problems with both the washer and dryer from the day of installation. Home Appliance’s repairman was here at least 8 times in the first year and that included months when they could not come due to the pandemic. A beautiful comforter I washed was burned in the dryer. They claimed to have fixed all the issues each time they came and Jeff insisted they were the best repair people in the business. Jeff not only did not stand behind the product, he was extremely nasty and hung up on me. To this day, the washer and dryer both do not operate properly. I wouldn’t buy a can opener from them. FYI, Electrolux also did not stand behind the product.

OK prices but found the salesman a bit snarky and a wise guy. At my age, I prefer respect and good service. Taking my business elsewhere.

In 2016, I purchased a Blomberg refrigerator and a 5 year service contract. During the five years, I had service on the refrigerator 4 times: eventually the entire brain had to be replaced, which was probably the reason for the first problem which occurred within one month of owning the refrigerator and all subsequent issues! And having service on it in a few weeks AGAIN. And because of a lemon, I am unable to continue with New Leaf for servicing. When I called Home Appliance the woman I spoke to indicated there was no other company from whom I could get a service contract. She appeared nonchalant and uncaring about my predicament. Nothing was suggested or offered to help me get coverage for a product I purchased from them.

BEWARE OF JEFF. He is the absolute rudest person I have ever met. Avoid him at all costs if you can. He was extremely nasty and showed no remorse. Go somewhere else.THERE IS NO RETURN POLICY!!!! MAKE SURE YOU ARE 100% SOLD BEFORE YOU BUY IT. They will not make you aware of this.

We purchased all new appliances from Home back in 2015. They were very good to deal with. Worked with Thomas, their Sales Mgr. Recently, we had to replace the Microwave. We had insurance thru New Leaf that was sold to us by Home with the original purchase of the appliances. We got back a reimbursement that fully covered the cost of a new microwave. We ordered the new microwave over the phone with Thomas, it was easy & quick. As for delivery & installation, it was very professional & efficient. They did call Wed evening around 5pm to give us a time window for next day delivery and did come on the earlier side of the window. We were notified to let us know the truck would be arriving in about 15 min.

Great local place to shop and learn! They are friendly and efficient!

Great guys to work with. Don, Mike, Jeff... quality products and very competitive prices.

Ive been using Home.Appliance since 2001. Although I feel that I am a loyal customer, I also comparison shop to get the best prices. I check local stores, bix box retailers and internet prices. I was looking for a fridge for my garage and found a model I liked and found the lowest internet price. I went to see Mike at Home, but didnt tell him I had a price in mind or that I had been shopping around. I gave him the model number and he came back with a price better than I had found and it was delivered and set up within 3 days. I highly recommend.

BUYER BEWARE!!!!! In October I started shopping around for a built in refrigerator/freezer. When I spoke with the original salesperson Thomas I had no problem. Jeff, the despicable owner took over negotiations with me and since I wanted to finance any built in purchase from wherever I was going to purchase @ 0% interest, he gave me the phone # to Synchrony bank, told me about their great 0% financing for 12 or 18 months, and that he had a Thermador built in unit on the showroom floor that would fit flush into my space. I told him I was in negotiations with Plessers in Babylon, as well as several other stores as I wanted to replace our then current Sub Zero and wasnt sure which I was going to purchase or from which store. I figured it wouldnt hurt to get the line of credit since at zero percent, Id use it wherever I was going to purchase from. I asked Jeff to send me the proposal for his Thermador so Id have the info needed in print while negotiating with the other stores. I received the paperwork in a PDF & thought that was it. I called the store back as I had a question about the condenser in the Thermador and Jeff asked if I had been approved by Synchrony Bank for the credit line. I said that I was. He asked me for the credit card # which I refused to give him and was very clear with him that I had not decided on the Sub Zero for the extra $2000.00 yet from a different store. He then pulled his sales rule 101....Fear of loss. Said if I didnt put down a deposit then and there it could be sold, as refrigerators are scarce due to the Pandemic. I refused, and once again said that I hadnt decided what I was purchasing, or from which store, and I said go ahead and sell it. I had NO further contact with him or his store and then received a phone call from Jeff on New Years Eve stating The Thermador you ordered was just delivered to the store, so lets set up the delivery date. I was beyond shocked, had already bought a Sub Zero which was delivered, installed and working beautifully in our kitchen. When I repeated that I did not order the Thermador and wasnt interested in it, Jeff unprofessionally said You did order it and if you dont want it youll be charged a restocking fee. I said, yet again, I purchased nothing from you he insisted that I did, nastily said good luck, then hung up.The FINAL RESULT was that he gained access to my credit card in October through Synchrony Bank and charged my card the full purchase price of $7500.00 to my card!!!!I contacted the Synchony Fraud Department yesterday 1/2/2021 who informed me that a case was opened and they would take care of it! PLEASE SAVE YOURSELF FROM DEALING WITH AN EXTREMELY DEVIOUS AND TRUTH CHALLENGED OWNER OF THIS APPLIANCE STORE...Im truly shocked hes still in business, obviously desperate for sales, and how he gained access to a credit card that I did not provide ANY information for shows the serious security breach with Synchrony Bank.I know this review is rediculously long, but if it helps one person its worth it. The legal fees alone to straighten this out would cost as much as the refrigerator....Im grateful I wont have the expense of an outside attorney and this will be resolved, as well as charges pressed to this owner and the chain of security breaches. PLEASE GO TO PLESSERS, APPLIANCE WORLD, PC RICHARDS, or any other small reputable company. This one should be out of business.BTW....If your asking how I couldnt know I was charged the full amount of a refrigerator in October I didnt order.....Synchrony Bank admitted that my actual credit card, statements, and all mailed correspondence with me were returned to them because it went to a PO Box which I never provided. So since October I never heard from Jeff....NO SURPRISE....nor did I receive anything from the Synchrony Bank. I TRULY had no idea I was charged for anything. Both the store, its owner and the bank are a true risk to deal with. I hope this helps someone whos planning to finance a purchase. If I could give a Zero Star rating, I would.Happy and HEALTHY 2021 to all!!

Beware of FRED the owner. Very rude! Cursing out a paying client on the phone.Buy from somewhere else!

Tommy went out of his way to help me get the parts I needed for my range hood install. Highly recommend working with him over at Home Appliance.

I was in need of a new air conditioner and wanted to stay away from the so-called “big box” appliance stores because I’ve never had any success with their delivery and installation services.I was recommended to Home Appliance by a relative and was very impressed with ordering my air conditioner over the phone during the pandemic.We received our new air conditioner two weeks later and was even more impressed that the installers took such care to make sure everything was level and done the right way.However, when the installers plugged in the air conditioner to see if it worked, it caused a big “pop” and sparked, which tripped my circuit breaker. The installer suggested we reach out to an electrician to see exactly what caused this to happen.The following day, we had our electrician come to see what had happened and it turns out Home Appliance sent us a faulty air conditioner, which blew out our outlet and the circuit breaker. The cost of the repair was $300.We should of known that something was wrong with this unit when it was delivered because the box it came in wasnt in great condition.After the installation, we reached out to Jeff, who is supposedly the owner and is by far the rushiest and most nasty customer service representative I’ve ever spoke to.After speaking to a different employee, they agreed to send us a new unit, but they were “out of stock” on this particular unit, so we had to wait a full week in the heat for the next delivery date.A week later, the installers came to swap out the air conditioner and was relieved that the new air conditioner was in perfect working condition, however we were dumbfounded to see that the installers forgot to replace the insulation around the air conditioner.How does that even happen? How do you leave someone’s air conditioner not fully insulated? That’s the equivalent of leaving a window open during the summer.Anyway, after everything was back to working normally, we decided to reach back out to Jeff to tell him we should compensated for the $300 electricians bill, because the faulty unit that was sent to us was the reason we were in this whole mess.That’s when everything went down to toilet and I decided to share my experience.Jeff and Michelle, who is another employee at Home Appliance couldn’t have been any more disrespectful to us. They were beyond nasty, rushy, and extremely unprofessional. They were saying things that no one should say to a customer.Who acts like that to a paying customer?I understand that people have changed during this pandemic, but thats no excuse to act like they did. Thats not the way you run a great company.When we were shopping around at first, everyone at Home Appliance was so nice, helpful and accommodating, but once they have your money, they don’t want to be bothered by you.I’ve decided to take my business elsewhere.Totally unprofessional.Stay away from this company!

Home Appliance... is your go to for all your appliance. Mike, Jeff, Steve and the rest of the staff are most accommodating and customer service is their #1 goal. They will always stand behind the products they sell. We have always recommend them to our family and friends. We have been buying our appliance from Home Appliance for over 35 years and thats a good thing.Mr & Mrs J. Bilello

Steve, Don and company are the absolute best to deal with. They are extremely knowledgeable about all of the products they sell, and are willing to spend time with you to help the decision making process. On top of that they have great prices!

Just moved into Oceanside, decided to give a local some business. We purchased an electric fireplace, and a sectional. Fantastic customer service. The quality on both are unmatched. You can tell the difference from a big box store. They have a customer for life.

To you Jeff your mannerism on how you talk to a customer the way you did to me as a owner of a company you lack compassion and understanding, don’t care your in business for thirty years I was only telling you that these guys who speak no English was telling me a whole different story about my ac unit . I didn’t drop a few hundred in your store I dropped over 3,000, you dare to speak to me the way you did . When you become widowed you talk to me about life and how your life will change and trust me it doesn’t get easier . The only one who saved this deal is Don he’s a sweetheart, you on the other hand learn customer service . I will never shop at your establishment again . I’m surprised you lasted this long .

Don was very helpful and patient with me to get the right fit and price a plus service

Limited selection on washing machines at a reasonable price

The best store for major appliance’s and TVs!! Extremely nice employees (unlike the large chain stores). The store is ran by great people and they make the buying experience pleasant. 5/5

Ive only had positive experiences here. Weve purchased our gas stove (Frigidaire - gas range with warming drawer), as well as our TV (Toshiba, passive 3D) at Home Appliance Co. They are accommodating, willing to answer any questions, and helpful even after the purchase. They arent too pushy, especially for a local business, and are willing to show you every option available. They are also very honest, for example, when we purchased the TV, they recommended that we have our contractor, who was already doing work in our house, to mount the TV to save us the money we would have spent on having one of their guys do it. We are thrilled with Home Appliance Co., and will be back to make future purchases.

Jeff and staff were great. I had to purchase dishwasher and they helped me choose the perfect model for my home. Great price and service. Thanks Jeff and staff!

I have been a customer for many years and bought appliances from Home with confidence and the staffs recommendations and guidance. I also rely upon Consumer Reports for choices. I have bought many appliance and furniture items there over the years and been pleased.

Our salesperson Tommy was quite knowledgable and helpful. Competitive prices. I was pleased with the in-depth explanation of the installation process.Tommys installation process is much more detailed and precise than other places I have visited.

Stay away from this horrible excuse for an appliance store. They are very nice when they are trying to get the sale but after that it’s all down hill. They will also over bill you for things that are supposed to be included in the price and then lie about and say it wasn’t included and bill you extra for it. Don’t expect any type of service either. Even though Jeff talks about how great his service is, it’s deplorable. Home appliance delivered a stove that was supposed to be brand new and cost almost $10,000 to my home that was scratched up and looked like it was a used product. I had to fight with Jeff for weeks to get it replaced and it was only when I called American Express and stopped the charge that he miraculously said Thermador was coming with a new stove. This would have never happened at a reputable place. Please learn a lesson from me and go to a reputable place like Best Buy or PC Richard and Son.

Great prices. Beat All others.

All employees are helpful. Their prices are very competitive and the are always on the mark with service if needed

Same staff for about 20 years, great deals and nicely set up store.

Individualized attention and if you dont see whats on the floor Tommy L . Salesperson, will look in catalogs to suit your needs. He goes above and beyond to get the right appliance for your home. High quality products and every top name brand in appliances. This is a local appliance store but sells mattresses, bbqs and livingrooms too! I highly recommend Home Appliance for all your household appliances.

Great selection and excellent service, we keep coming back for all of our home appliance needs.

Great local place for shopping for appliances. Nice friendly people.

Much better price than other nearby appliance stores!

These guys are the Best, Everytime we need something Jeff and his crew come thru. 37 years they made my wife and I a fair deal every single time.

The best appliance store in long island .

The best, ask for Don V

Great selection of appliances, furniture, and TVs. Very knowledgeable staff.

Mostly competitive prices on the merchandise they carry.

I had the worst experience and am still suffering because I did not do my homework and believed that a neighborhood business would be honest and fair! What a mistake. I went to Home Appliance to buy kitchen appliances last year and was told by the owner that Electrolux was the best. I should have known better after the owner Jeff talked me into a Magic Chef washing machine which lasted only a year!! This company steers customers to certain brands-not thinking of customer first but thinking of lining their pockets!! This is not the worst part-after they talked me into buying Electrolux applainces-they also talked me into an Extended Warranty-which is the biggest scam that they promote! They told me if I purchase it-I wouldnt have to worry for 10 years and everything would be covered!! As soon as I needed it-it took me a whole day to get someone on the phone and they only use Wind appliance repair from hicksville which gets the worst reviews and is known to rip people off. I could not get anappointment for over a week and this is when my refrigerator smells from gas! After reading the reviews of how they rip people off-I am going to call a private appliance repair with a good reputation. I asked Michele at home appliance to refund me my money for Extended Warranty and she said NO!! I will have to dispute this with media and consumer Affairs because this is a huge scam. they are all horrible there! Years agao when they were in lincoln Shopping Center-they were so nice. this is a different operation now-dont be fooled!!

Amazing customer service! Prices are the same as any big box store.

Great place. Great people.

Very nice merchandise well stocked

Had everything I needed, just a tad pricier than expected.

Just awful don’t buy BOSCH save your $

Great as usual

Found what I needed

Very well

Excellent 👌