Staff is super friendly! I appreciate that the inspection includes photos and detailed description of what repairs are required, and what needs to be done to determine the cause of some the existing problems. Having the added visual is great for my comprehension of the repairs needed, because I know nothing about cars.The shop was very helpful in providing me with a loaner car they had available, so that I could still do the things I needed to do while my car stayed in the shop overnight. Its great to receive updates through both text and email.The company I work for uses this shop for all of our company vehicles, and has been for years. Im glad that I could bring my car to Jorge Alonso knowing that they are reliable, honest, and thorough. I definitely plan to continue using them in the future.
I towed my non operational car to Jorge’s shop. He and his team diagnosed the problem. He then explained what was wrong in easy but detailed way to me. His explanation made my decision to go forward with the repair easier. He kept me apprised of the progress via text messaging. The work was prompt. His team’s thorough work saved me money and time. The car is running great. If you’re looking for a shop you can trust I highly recommend Jorge’s. Also Marlene in the office was helpful and friendly.
I found the Jorge Alonso Service staff to be friendly and professional. They made sure I was informed on the diagnosis on what the vehicle needed in repairs. Additionally, I was constantly informed on the progress of the repairs being done, along with pictures and even video of the areas of concern of the entire process. When the vehicle was finished I came away knowing all the repairs were completed thoroughly.I can’t comment on if this shop was any less expensive than going to a dealership for the repairs.Thank you Jorge Alonso Service for a job well done!!
I usually don’t write reviews, but this shop is top notch! I’m a very picky person when it comes to maintenance. I usually do all my own stuff, but some things like AC is left to the pros and these guys are awesome. The end product was great, and my AC blows extremely cold. I would absolutely do business with them again!
Working with Jorge and his staff is always a pleasure. I recently took on our of hybrid to them since the dealership themselves couldn’t identify an ongoing issue. We asked for a loaner car while they hard our which was provided. Jorge’s staff didn’t give up, they drove our car for forty miles for an opportunity to identify the intermittent RPM issue we were having. They identified the issue and fixed it within a day and a half. We haven’t had the issue since. Without a doubt I’ll gladly return to their location for our service needs. Thank you Jorge, Marlene, mechanic staff, for another job well done.
The staff and mechanics that helped us made this experience great. We brought our jeep in with a ton of issues and they provided us with a complete list of urgent and non urgent repairs. The receptionist was friendly, fun, and so helpful! Definitely going to be returning customers for any car maintenance.
Ive gone to Jorge Alonso twice now and both times Ive been so impressed. Not only are they affordable, but they are so thorough and even have an online system that shows you photos of any issues with your car and they even leave a little goodie bag of candy in the car when its finished-- just a nice touch. Theyre honest and upfront which I feel like is rare in the auto repair industry. Will definitely keep coming back!
One of the very few great mom and pops shops still around, very professional, excellent communication, and skilled mechanics. I run a fleet of pickups and cars in and out of CA as our jobs move, when I have our fleet units in or near oceanside these are the only guys Ill use. Better service than we get from sending our equipment to the dealer, definitely recommend these guys, also the office staff is great to deal with, very friendly and personable. I think their pricing is more than reasonable considering the quality of service...words to live by good service isnt cheap, cheap service isnt good youll pay for it one way or another, dont pay for it twice
Have had some really shady automotive shops over the last few years and needed a reliable honest mechanic that won’t nickel and dime me every chance they get and does trust worthy work. I have found that with Jorge and his team! From the front desk service to the text and e mail updates as the repairs are being done you won’t find a better place to take your vehicle.
Great Service! Integrity is a must when I conduct business, Jorge and his crew lived up to it. Jorge gave me an honest estimate for the repairs done on my truck. Jorge himself explained the details to me on the reason for changes on the estimate when I receive the final bill. If the estimate is high its because they are basing it on the repair guidelines provided by the vehicle manufacturer. Each vehicle are unique even if they are the same brand, model, etc.Update 30 December 2021Once again, Jorge and his team of mechanics came true to their word. The original part they installed in my truck was defective due manufacturers defects, no fault to the shop. Since the part was under warranty, Jorge and Marlene took care of the warranty leg work. The best part is that I didnt have to pay a single dime for this recent repair.Jorge, Thank you! Your team is the best in the automotive business!
Truly the best experience I’ve ever had with an auto shop. Jorge and Marlena made sure that I had all the information about my vehicle every step of the way. The prices were fair and the customer service was great. I will definitely be going back for my future auto needs!
Jorges has been my auto 🚘 general repairs u0026 maintenance shop since 2006. His team of mechanics are all excellent. What I most like is Jorge insures his team, including his office staff are very helpful and honest about the service costs.Rich Miro
I cannot say enough good things about them! The owner is super professional and honest as well as Marlene. I came here the first time due to another mechanic attempting to charge me over $5k, and he resolved the issue right away. Took my car back for an oil change just recently and again, had the best experience. I will be taking my car there for all my auto repair needs. I highly recommend Jorge Alonso Auto Repair and have done so with my friends and family. They are the best out there!!!
Took my car there Dec 2020 to get my car repaired and one of the repairs was to replace the battery. The battery is totally dead and even though we have a 3 year warranty they refused to honor it unless we towed the entire car there. It would have cost us more to tow the car there then to buy a new one! Be aware of this policy before you buy.
The lady in the office, sorry I forgot your name, she was SO polite and personable. Jorge did an amazing job on my car. I usually have my personal machanic handle any car I have, but this one in particular needed more than what is beyond an independent mechanic can do. They went above and beyond to make sure my car was taken care of and fixed. They asked for authorization before working on my car with each step. They didnt coerce me into anything I wasnt ready to handle. It was a very comfortable experience and I would highly recommend Jorge and his team. Thank you SO much for your hard work and dedication as well as your commitment and honesty. My kids and I are so happy to have a vehicle that works properly and we can be back on the road. 🙂
Jorge and his crew are awesome. The moment your vehicle is taken in you get text updates of the status with pictures and details of what theyre doing. They are very trustworthy and will only recommend needed fixes. We take all our vehicles here every time.
Great service, very friendly and good communication. Part took a while but other than that, quality repair center. Definitely recommend. Even fixed my bumper that was sticking out for free! Very appreciative
Returning customer,have been very happy with service, My 2004 needed an OIl-Change and I also started to receive an engine light alert. After taking my truck there for years now they know my vehicle. Service was in and out, they found the issue, text me the details and cost and post the green light from me, its working as new again. Turns out I needed a Engine Coil, my Reader echoed the findings. Never concerned when his shop is taking care of my truck! Bravo and thanks again Jorge as you have a great team!
Recently moved to Oceanside a year ago and this is the first shop that I was willing to tell my friends about. Jorge and his guys did a very thorough job and left no stone unturned on my vehicle. The customer service is also better than any mechanic or dealership I’ve done business with. Great people and they document everything they do.
I went to Jorge Alonso for oil change and am very impressed.Great communication and service. Outstanding and am pleased with their work and honesty.I can strongly recommend them!I recently brought in three other vehicles for servcing..All were repaired with excellent results!!Very thorough inspection with pictures and recommendations. Honest and very reasonable rates as well. Best auto shop in Oceanside.Recently had a complete brake job and it was done in a professional manner and much better price than competitor. Jorge also recommended me to an honest transmission shop. I take all my vehicles for regular servicing and repairs to Jorge Alonso Auto Repair.
Great experience. 2014 F250 6.7, AC repair and coolant leak. Diagnosis and quick repair. Couldn’t be happier with this business.
Jorge and his crew are very professional. They will go over everything and show you what is needed for future repairs. They will not do any work without your consent. I will never bring my truck anywhere else
Jorge Alonso Auto Repair is hands down the best mechanic I’ve ever been to. We have been bringing our cars to him for a few years now. He is upfront and honest about what repairs are a priority, and what can wait. He provides pictures and thorough explanations of what’s going on.I had an emergency yesterday, where I had trouble starting my car after storing it. The engine light was on, and I was concerned because I had to drive a long distance that same evening to pick up my husband returning from deployment. The pressure was on!Marlene in the front office, who’s always funny and helpful, looked into which loaner cars were returning. She even went out of her way to check in with a customer to see what time they anticipated dropping theirs off.I didn’t end up needing the loaner, because Jorge was generous and squeezed me in to check out the car. Thankfully it was a “best case scenario” with a simple fix and I was able to take the car with me that same day.A very, very stressful situation was made easier by the kindness, quick work, and professionalism at Jorge Alonso Auto Repair.
AC unit loosing charge, I took my vehicle to many shops and they could not find the leak. Jorge tested it and found the leak, fixed it and guaranteed the work for less than I paid others not to find the leak. I highly recommend Jorge Alonsos Repair if you want the job done right. Staff kept me up to date on repairs, excellent service all around.
I think Alonso’s is a really great auto mechanic establishment. Jorge and Marlene are so nice and helpful. And they even give you a loaner car!Highly recommend!
I was very happy with my experience at Jorge Alonso Auto Repair. They were accommodating to my schedule, and they were friendly and welcoming. They will send you a link to your vehicle inspection report so you can see a comprehensive breakdown with photos attached. They provide a loaner car at no additional cost (just refill the gas). I recommend them to anyone who dreads going to the mechanic.
Awesome mechanic with a very fine attention to detail. Personable owner and excellent prices. They make sure you understand what may be wrong with your vehicle, give a complete rundown of what looks good or needs to be fixed, and even take pictures as proof. I was able to get a same day appointment with no fuss and they completed a brake job and oil change promptly. I certainly will continue to have all of my car work done by Jorge Alonso.
Jorge is the most honest mechanic I have ever met! I have taken multiple vehicles to his shop, and each experience is why I keep going back. They do a very detailed inspection of your vehicle and list things that need to be done immediately, things that will need to be done, and things that are good to go! I can not say enough good things about the character of his employees and shop. I will be back! But not too soon thanks to Jorges work!
Super professional and courteous. Great communications through email, text and phone. I always felt updated about the status of repairs complete with pictures, videos and voice messages about what they found, next steps, pricing, and timing. I gave them a surplus military truck with a bunch of problems and he delivered a fully functioning truck will all maintenance current. I’ve never used a better mechanic.
I came here for the first time recently to have several repairs done on my car. The first thing I noticed was the great customer service. Marlene was friendly and did a great job of helping me. What really separated this shop from any other is this…The handle on the inside of my door on the drivers side was broken off for awhile and while making the repairs on my car Jorge took it upon himself to order one for me and install it free of charge! This was a very kind gesture and it really says a lot about the kind of person he is. I will now ALWAYS be taking my car here for anything I need 😊👍🏼.
Excellent performance, communication, resolution, and price. Jorge did a great job finding Crossfire parts that were no longer available from Chrysler.
Jorge Alonso Auto Repair was able to get our F250 ready for smog (OBDII monitor not ready) after 2 years of trying with various smog shops and repair facilities who all said,” You just have to drive it”. Hundreds of miles later we found Jorge thru an online search of how to diagnose smog issues. They found the issue in no time, a $170 sensor + diagnostics. Passed smog same day. Jorge was honest, a great communicator, full of knowledge and reasonably priced. We added some other items like AC, which only needed freon, they asked us to come back in 2 weeks at n/c to verify no leaks. We were updated by text, phone and email throughout the process. We are beyond pleased with our experience and have found our new mechanic. We will be referring Jorge Alonso Auto Repair to our family and friends.
Had to get a significant brake repair job. Jorge and his reliable team diligently assessed my cars disrepairs, as well as other concerns during the thorough inspection. He broke down the estimate in an explicit, detailed, and meticulous manner. His prices really seemed fair, but his professionalism and reliability are frankly, unmatched. Thank you!Dakota F.
The customer service and honesty from Jorge is just amazing! The team makes you feel valued, and are they experts at what they do. Jorge gave my car a full inspection, and prioritized immediate concerns, as well as letting me know other issues with my car were not worth the investment given it’s age and mileage. The fact that he didn’t try to up-sell me on unnecessary repairs was beyond refreshing. Highly recommend his services!
I found Jorge Alonso online as I am new to the area...and now I know why they have so many 5 star reviews!! Jorge handles the coordination and inspection of the repairs himself, and takes great pride in his company. Cathy and Marlene in the office are courteous and professional...so nice to deal with.My car was repaired when promised, and the charges were very reasonable. I have already recommended Jorge Alonso Auto Repairs to my new neighbors! Thank you Jorge for being an honest and faithful business in my new community! Tina B, Oceanside, Ca
Great shop! Love the video report and attention to detail. Ive got a bunch of cars and trust Jorge to take good care of them. Its not always easy to find an honest and reliable mechanic, keep it local and go see Jorge and crew!
The entire team was kind, professional, communicative, quality, and very fair. I took my truck in for an engine light diagnosis, and now I’m going to be a regular customer. The team is extremely communicative and the prices are extremely fair. I’d say I found an honest mechanic! Thanks for the great work everyone!
My car, a 2005 Toyota, was experiencing a few issues but I had not expected them to be as bad as they were. Jorge and his team did an amazing job. My car runs much smoother, quieter, and gets better gas mileage! I also had a time crunch as I am going on a long road trip for a new job. They worked very quickly and kept me updated every step of the way. If I was still in the area, I would without a doubt be coming back here. Thank you for everything!
Excellent work ethic with prompt updates and fair prices. Thanks for a great customer experience. You have a new loyal customer.
Absolutely professional and very detailed with work. Ive taken vehicles to many other repair shops, and I always ask them to show me what is wrong. I did not even have to ask Jorge, he recorded a video and went beyond my expectations. Gained my trust right away. I highly recommend Jorge Alonso Auto Repair.
I reached out to J.A. Auto Repair when I was searching for someone to do a pre-purchase inspection on an older car I was interested in buying from a private party as my teenage sons first car. Not only do I want to make sure my kid drives a safe vehicle, but also being on a limited budget I dont want to invest in a lemon and that is why INSPECTIONS ARE PARAMOUNT.Marlene is a great receptionist/assistant, very personable, and Jorge was equally relatable on the phone and very helpful in setting up an appointment that worked for both the seller and me. I wanted a classic inspection plus a compression test. The car was put on a lift and shortly thereafter Jorge called me over to show me his first findings. He pointed out some major issues and several massive red flags, which I would not have suspected since none of it was readily apparent with a basic visual inspection on the street, the car felt great on a test drive, and it had passed smog less than a month prior. Jorge could have gone through the whole inspection before talking to me and charged me for a compression test, but instead he showed me the issues right away and told me that there was no point in doing a compression test and that he couldnt let me buy that car already as it was (not that I would have at that point). He even handled the car owner who was not very happy with being told that his car was a dud and insisted that none of the issues were that bad. Then Jorge also gave me a discount on the inspection. With my budget and knowing that I am going to have to go through this again until I actually find a car worth buying, that was very much appreciated.Did I say Marlene is great? She is both professional and great for casual banter while waiting around for services to be performed. I had a pretty fun time at the mechanics isnt exactly a sentence I expected to utter, especially when I got bad news while there. Anyway, all this to say that I am now keeping an eye out specifically for vehicles for sale within a 15 minutes radius from J.A. Auto Repair so that I can get any further inspections done there. I trust Jorge and his team to be honest with me and act in my best interest, and they are great people to be around, so they definitely have my business anytime I need a mechanic in that area. Jorge even said he would give me a call if he got a lead on a car that he felt was worth buying within my budget. All around great place, great people, great experience.Go there.
Our car was acting funny .. speed, traction u0026 lights..and we were afraid to drive it. The dealer said it would take 2-12 weeks! Jorge was recommended by our smog Ck guy.. He found the problem right away and fixed it the next day and even did some of the maintenance that had been required! Super professional, friendly u0026 reasonable price too
GR8 service and wonderful people, fairly priced and fast turn around. I would definitely recommend this shop to everyone and will be returning if any other problems with my Diesel truck arises!
Jorge and his staff are the friendliest staff I’ve ever interacted with in an auto shop. First, you get photos with your estimate (which is actually accurate when the mechanic is done). Second, they will offer you loaner cars for local commuting and your only responsibility is to fill the tank up when you’re done. Third, they give an accurate time frame. Lastly, Jorge will call you after the estimate and you get updates via text and email as your car goes from estimate to completed. This is a local business that is family run, but the quality of work was honestly better than dealership quality. If I could give 6 starts I would. Will use again. Will recommend!KEEP UP THE AWESOME WORK!
I cannot speak more highly of this place and its people! From reception to getting my car back, I knew where it was in the process at every step. I loved the text and email updates but especially when Jorge called to discuss my vehicle. Gave detailed by-the-book descriptions of what was wrong, but also then explained what was happening in an easy to digest manner. Didnt try to convince me to replace the entire car, like some places will and the price and timing of service from start to finish were good. I have my new mechanic!
Excellent quality of work. Has given me written records of every repair with pictures of issues for my own records, and works well within a budget. All staff are friendly and the turnaround for most repairs is within a couple days. Ive had him take care of three different vehicles with more than satisfactory work done to all. I cannot find, and dont want to find, a better mechanics shop than the one Jorge runs alongside his technicians.
Had my car in for a road trip check up. So glad I did. Didn’t have to stress about the car on my way to Chicago. Great, friendly service.
New in town and my 2021 Nissan Rogue needed an oil change after a cross-country drive. Called around 4pm; Jorge set an appointment up for me the very next day. After dropping my car off the next day, in less than 10 minutes I was already getting text messages from the shop regarding the status of car. Jorge Alonso Auto Repair not only did an excellent job on my car, its staff also provided excellent customer service! Special thank you to Marlene. Highly recommended!
I noticed my A/C wasn’t working well in my car, after being ripped off badly by another local body shop I happen to read some reviews about Jorge’s shop. Very pleased with what I had read I booked an appointment to have them look at my car. They couldn’t fix the A/C problem and said I should take it to Honda because the issue might be covered under warranty since my car was fairly new. I loved the honesty within the shop and the friendly family vibe. Since that time they are where I go to get my oil changes. They have a reminder email that goes out too incase life gets too crazy and you forget when your car should be serviced.
A true five star experience. Moved to Oceanside a year ago and needed a new mechanic. I saw that Jorge had excellent reviews on Yelp, so I brought my 2000 Jag XK8 to him explaining it needed a lot of work since its old and has been in storage for two years. Jorge took on the challenge and was fair on pricing, provided ongoing updates via texts, emails, and photos of the repairs (a personalized touch), and thoroughly explained the repairs along the way. When I picked up my car, it was sanitized on the inside, there was a personalized thank you note, and a bag of candy. What more do you need, go see this guy.
A good friend of mine referred me to Jorge Alonso Auto Repair so I took my Chevrolet Camaro there for an oil change and tire rotation and was so impressed with Marlene at the front desk who gave me the details that I would be getting text messages and emails on each step of the car repair process. I dont think that any other car repair shops do this. I also received an in depth PDF report on the repairs made and other important observations about the care - including a non-urgent oil leak and a chip in the windshield that I had no idea about! The report included pictures and video as well. That was awesome. I also liked the option of having a free rental car for a day so that I didnt have to get a ride or call a rideshare. What a great service! Communication was great and Jorge Alonso and the team did a great job on my car. I will definitely be back with my other vehicle soon. Thank you!
Just a quick note to share my great experience at Jorge Alonso Auto Repair. My job began on my appointed time. Jorge was respectful of my time. He addressed my concerns immediately, and prepared me for how much time it would take to do the job. He updated me on the progress of the job continually. Upon completion of the work, Jorge explained the condition of the car and gave me excellent counsel on my options. I felt confident with Jorge and work he did for me. I recommend him highly.
Jorge Alonso Auto Repair is the only place that I will ever take my truck to. Very professional work, fair price, very trustworthy and they can handle anything that needs repair. I have been going there for 5 years, even though I have moved out to Valley Center, I still drive down to Jorge even for a oil change.Best place to take your truck or car Period!!
Within minutes after my Audio A4 was towed to Jorge Alonso Auto Repair, Jorge and one of his technicians identified multiple issues with my car. Jorge followed up with me through text, phone, email, explaining what they had completed and what still needed to be done. I was informed throughout the repair and the car repairs were completed on time as promised. My Audi runs better than ever. I am more than satisfied with the repairs and the cost of the repairs.Update: I had an unknown mechanical issue with my Pontiac G8 GT. Jorges technician quickly identified the main problem, and after a thorough inspection, identified several other issues that needed attention, as well another issue that needed immediate attention. Jorge ordered the needed parts and one of his technicians made the repairs. I am again completely satisfied with the service. My G8 is again running at a high performance level.
Jorge and staff are always there to help you out! You can tell that they all enjoy what they do. You feel it from the greeting on the phone when making the appointment to bringing in your vehicle to drop it off. They are so detailed with the step by step email that provides an update with what they are doing to your car. They take the time to communicate to you and have you understand what they are doing to your vehicle.I have found a mechanic that we can trust with all of our vehicles.Jorge is an honest mechanic that takes the time to say a quick hello and ask how you are doing.I really really enjoy Jorge and his team! you always feel like you are very important to them!Thank you for always taking care of us!
I found Jorge Alonso through a Yelp search as it was conveniently located to my work. I know I needed new breaks going in. The staff was incredibly friendly and courteous the entire process from making an appointment to picking up your car. I absolutely LOVED how they sent text message updates of the process and photos from your car of what needed to be fixed. It was incredibly helpful for me as a non car person. Jorge also caught a mistake another auto body shop did about a year ago when I paid a fortune for a set of front breaks that were installed incorrectly. I was able to take that photo Jorge sent me and send it to the other shop, who has now since issued a check refunding the amount needed to fix the problem. Every touch by Jorge and his team was personalized. My 3 yo daughter in particular loved the little bag of candy and handwritten note they left on the dash as a thank you. It was an incredible experience and I would recommend it to anyone!
Very detailed and thorough. They found issues that I wasnt aware of and their reports are detailed with pictures included so you can see exactly what theyre referring to. Would absolutely recommend coming for repairs. Best auto repair experience Ive had. Thanks Jorge
Taking my car to Jorge, was due to a close friend’s recommendation. I’m so grateful that I took her advice. Jorge and his staff are incredible. They’re attentive, professional AND trustworthy. Yes, ladies you can feel comfortable taking your vehicle into Jorge’s Repair shop because you WILL be treated fairly and with respect. Jorge and his staff are honorable. I received text messages during the day with updates on the progress! Can you imagine that? I was surprised and pleased to know that they tackled the issue efficiently and effectively! So... if your vehicle..regardless if it’s a regular or hybrid, needs attention.. please, just do yourself a favor, and just take it directly to Jorge! His services are not only instant peace of mind; they’re incredibly affordable!I’m definitely recommending Jorge to everyone I know!!!
Jorge and his staff are incredible. While my car was being serviced they provided a detailed report of everything that needed service or needed service in the near future. Jorge takes pictures of everything so you know what is going on. Love that!! I would recommend Jorge Alonso Services to just about anybody I know. They are the real deal!!
I keep telling my husband, that this was my BEST car repair experience in all my lives Fe of car services. From the moment I spoke to Marlene on the phone, to the updates from Jorge and explanations of what was wrong in laymans terms. I cannot thank them enough and only hope they are around for the rest of my driving days.
Very honest and explain good. Muy truck was overheating and other mechanics told me it was the head gasket. Jorge Alonso found out that its a different problem and made it run again. Im happy with the work. Excellent job guys. I will send my family and friends here.
I kept getting a Gas Cap Missing message on my 4th gen Ram 1500. I tried replacing the Gas Cap, the ESIM and the Purge Valve with Mopar parts and it still wouldnt go away. I took it to Jorge for a smoke test and he found the leak in a hose coming off the purge valve. I swapped out the hose and was able to pass smog.
Absolutely the best mechanic I have ever gone to. Most knowledgeable, excellent diagnostic work, fair pricing, and fast. Identified a clogged line in my a/c system after 2 other mechanics just charged the system with freon and called it good. Friendly with great customer service, text updates on how my truck was doing. I dont normally write reviews but he is worth it.
I was EXTREMELY excited in the Awesomeness in service.He was stating ac so cold you might need a jacket. Wow!! Yeah very cool!!! Thank you!!!!I had a leak in radiator reserve and needed ac cooler.And I had an oil leak.Quick, professional, and let you know what was happening with car.I’m going back!! He’s got a lifetime customer with his awesome staff and mechanics!!!God bless!!!Yvette
Jorge has been my go--to guy for 20+ years. Honest knowledgeable fair, great mechanic for all types of cars, Japanese, German, Domestic.
I highly recommend Jorge Alonso’s shop to anyone. The thing that most impressed me was the level of customer service and communication. The service was fast, affordable and the customer service was exceptional. I will use Jorge’a service again and ensure all my friends and family do as well. Yes it was that good! Thank you again for helping me out with my car issues/ maintenance.
Analysis phenomenal. Hes one of the nicest guys my husband ever dealt with, completely reasonable prices and was absolutely willing to work with us. My husband says we will now be getting any vehicles we have in the future services here and here only. I cant rate him high enough!
Jorge is amazing! I would recommend him to anyone who is having any sort of car problems. He is honest, reliable, and actually cares about his customers and their vehicles. My car kept having problems and every other mechanic kept giving me the run around and over charging for mediocre work. I took it to Jorge and I finally received the answer of what was wrong. When my car starting acting up again recently, he was honest with me about it being a lost cause. I will always appreciate his honesty and hard work. If you have ANY car trouble, don’t bother going to anyone else!
Jorge went out of his way to repair our rusted fuel lines on our 2003 Silverado, finding the last set in a warehouse on the other side of the country. We were in a huge time crunch, as we were moving 4 days after we found the fuel leak, and Jorge made sure the repairs were completed in time for us to get on the road. He is amazing at communication, and we got text updates with details, pictures, estimates, and repair completions regularly. I I wish we would have found him before our last week in Oceanside!
Refreshing to have a mechanic that’s trustworthy, efficient, thorough and doesn’t find a litany of other problems requiring costly work to be performed. I would not hesitate for a second in returning to Jorge’s for future repairs or service.
These guys are so great! They actually do the work they say theyre going to do and give a wonderful repair report when theyre done!! I wont go anywhere else. Jorge is also very respectful, funny and understanding toward the lack of knowledge I have with cars. He explains the issues clearly so even a layman like me can understand. And he does NOT try to up-sell you on repairs you do not need! My experience with the team at Jorge Alonsos was excellent and I had some serious repairs done on my Toyota Tacoma, specifically with the rear drive train.
Happy to have finally found a go-to mechanic I can trust. Their customer service is exceptional and they provide quality work at a great price. Thanks Jorge and team!
Very honest and professional business! Took my car here and they gave it to me straight! Let me know exactly what was wrong and recommend what needed to be done. Would highly recommend! Thanks Jorge and crew!
My family and I have bringing all of our assorted vehicles to Jorge Alonso over the last six years. We appreciate the friendly and professional service and at times they have gone above and beyond in giving us great customer service. Jorge runs an honest business and our family has full confidence when he makes recommendations, observations and repairs our vehicles. All I can say is that everyone should take their vehicles to Jorge Alfonso Auto Reapair. Thank You
Jorge and his staff expertly guided me through repairing my vehicle. From offering a free loaner vehicle to sending videos via text of what issues my vehicle had, Jorge Alonso Auto Repair provided an exceptional experience. I appreciated his honestly and fair pricing structure. The whole experience made me feel like I was at my hometown auto repair shop.
I scheduled an appointment for an easy headlight replacement. I was able to get in the following morning and the entire process was under an hour. Business was efficient, professional, courteous, and reasonably priced. It was more convenient to have them take care of my headlight than me doing it by myself. Thanks !
Jorge is great, explains what hes doing thoroughly and works to get things done the right way, rather than putting work in just to charge you for it. I brought my Subaru in after it started overheating, and he insisted on performing the appropriate checks rather than just flush the coolant. Turned out I had a faulty head gasket and I could have spent a ton of money patching the problem without knowing that it was headed down failure lane. Highly recommend this shop if you want to get your problem dealt with decisively.
It is so rare to have a mechanic who is as amazingly knowledgeable and trustworthy as Jorge and his crew. We have been so happy to be loyal customers since 2006. He has taken great care of all our vehicles including our 2003 Honda Pilot every time we’ve wondered if it was on its last legs, Jorge has SAVED the day. I have no reservations recommending this shop to any and all customers who are looking for top notch and transparent service at very reasonable prices. I can’t say enough good things about JA Services. 22 years and counting.
We have been going to Jorge Alonso for good service and vehicle repairs for our multiple vehicles for years and have found them to provide fast,, fair and very competitive service and repairs. We appreciate their professionalism and service.
Hands down the best shop that Ive taken my vehicle to in North County. I have a 2011 Dodge Challenger RT that took in some water during the February 2020 rains. Jorge and Marlene were super responsive. My vehicle was dropped off at the shop and they hooked me up with a rental while they took care of the engine issues. Im the kind of guy that needs to see evidence and number that indicate to me what issues my vehicle is having. Jorge will take the time to explain the vehicle mechanics and provide a best solution rather than a cost-effective one that will mean more mechanic work down the road. I always get a sense of trustworthiness, confidence, and sincerity when Im speaking to Jorge and his team.
My dad was a mechanic, so I am very picky about what mechanics I choose. Jorge Alonso team has treated me with respect from minute 1. They do a great job on the repairs, are very fair in their pricing, transparent on what needs to be done and how they determined the course of action on the repair. I highly recommend them. They are ethical, good mechanics, and they work hard to keep you up to date and well informed every step of the way.
The service is excellent. I now bring all 3 of my family vehicles to Jorge. They will give you a detailed review of the road worthiness of your vehicle. You can then make a reasonable decision without pressure.
I used to go to a family mechanic for all my car issues. Never again. After getting my car serviced at Jorge Alonsos Auto Repair shop I have had all my car issues fixed correctly and in a timely manner. Yes, it is a little more expensive than the family mechanic but you definitely get what you pay for, and at Jorge Alonsos that is quality!
Unlike many mechanic shops that try to screw you over, Jorge Alonso Auto Repair fixed many cables that a rat chewed through. They were able to find the all the wires quickly and efficiently. They gave me updates through text messaging and when they found that the problem was a lot larger, Jorge Alonso personally called and texted me about what was happening and how much it would cost, even sending pictures. Its a very friendly place and I highly recommended this place to anyone that needs quick repairs. In total, I was able to drop my car off at noon and picked it up before the day was even over.
I went to Alonsos with a car that had electrical problems, the battery would fully drain if I didnt drive it everyday. Jorge and his mechanic tested all the fuses and found a circuit that had a vampire drain on the system. After tracing all components they were able to find the faulty XM Sirious radio device that I did not use. It was causing the drain! Im impressed! Since I didnt use it, we disconnected it because a replacement would be very expensive. They also replaced a noisy wheel bearing and my car is running great, starts up in the morning and no more rumble noise from the bad bearing.Additional Notes: They take photos of all the parts and problems and text you all results. They wait for your approval to proceed. This is the shop I will always take my vehicles from now on!Thank you so much to Alonsos Auto team!Top notch service!
Ray and I have been very satisfied with the service of Jorge Alonso Auto Repair. We have been taking our cars there for sometime now by the recommendation of a friend. They are friendly, honest, efficient and the quality of their service is great! We definitely recommend them with full confidence!
Sept 2021 Back again...excellent service to replace two valve covers...wow everything looks new connections tight and running like a top! It is nice when you see and feel your truck running in tip top condition! Bring your vehicle to Jorge and see what I am talking about!April 2020-Have been having my 03 Chevy Truck serviced here for a few years and I feel lucky that I can always depend on Jorge and everyone at the shop. Sure not spending $$ on a new truck so I am making sure the one I have has the best service possible. When you need it done and done RIGHT see Jorge. Thanks again!2003 Chevy Silverado - Made appt and truck was taken in immediately for oil change and fuel filter change. Was told didnt need fuel filter change but needed coolant flush. Nice to have a shop that KNOWS your vehicle and only performs what is needed. As always great people providing a great service! Thanks!
Wonderful! Honest! Kind! We went to fix my dads 1997 ford and we were visiting Oceanside so his regular mechanic wasn’t here. Jorge was personable and honest! We went to another place near by and they lied completely about a huge part that was needed and wanted to charge 600 and Jorge said that wasn’t even needed. He broke down the details and even wiped down the car after for COVID safety! Marleen was also very sweet! Please support his business!
They found what was wrong with our vehicle that 3 other mechanics couldnt figure out. The others told me it was the catalytic converters, we almost spent a load of money for them to be bought and replaced. Good thing we came here! They found what the real problem was and we saved money. They explained things in detail for us to understand what was wrong and how it was to be fixed and what the parts role in the vehicle is. They communicated very well regarding when my vehicle was being worked on and when it was ready for pick up. They were very professional and honest. I will definitely be recommending Jorge Alonso Services to others.
I’m from out of town and found Jorge’s website. My check engine light was on and I was worried about making the 700 mile return trip home pulling our camping trailer. Jorge’s tech did a thorough evaluation and although they didn’t do the major motor repair work, he did give me specific valuable info on how to get the car and family home safely, and what to have done to/with the car once we were home. I had a great experience with Jorge and wish he lived in Utah so I could have him maintain all my vehicles! I recommend him highly! Thank you sir, you’re awesome. By the way, his shop is so clean you could eat off the floor!!!
Jorge and his staff are great, quality work, honest and outstanding customer service. The reviews don’t lie, he got me in and out with no complications. He fixed my truck and was very polite. His text alerts and DVI’s are such a help and makes you feel very confident and informed about your vehicle. Definitely recommend Jorge Alonso Auto Repair.
Updated review: 11-20-19...I took my car in for some routine maintenance several months ago and was very satisfied with the service and atmosphere. I didnt expect to have car trouble again (a new starter this time) but when I did, I called Jorge, because I trust him and his Team of Techs. They diagnosed the problem, replaced the starter and had me on my way within 24 hours. What I appreciate is the amount of time his technicians spend diagnosing and providing detailed information about the health and maintenace of my vehicle. Thank you, Jorge and to the rest of your Auto Care Family!
First of all my safari defaults to my daughters account 🤷🏼♀️ This is Beth and Davyn that brought in the 2000 Lexus RX300 with the dreaded Check Engine Light 😬🤞🏼 I am over the moon pleased with your entire crew 💯🙌🏼🥳My check engine light was resolved with a Honest Diagnostic of a disconnected Evap Hose. Your shop proved you work in integrity! Super rare to find in the automotive repair world. Not to mention the reduction in the diagnostic fee to real time spent in resolving the issue - wow I’m impressed with the grace you conduct your business by. I will be bringing all of my family cars and trucks to you and your crew. Way to go, you have a customer for life - THANK YOU ALL!!!
I have been taking my cars to Jorge for over 10 years. They have earned my business. You wont find a more honest mechanic to work on your car.. They know what theyre doing. Extremely friendly and accommodating. They bend over backwards to work with you and your schedule. I wont take my cars to anyone else. I highly recommend Jorge Alanso Auto Repair.
We cannot say enough good things about our experience with Jorge u0026 his team. We’re new to the area u0026 needed to find a good, trustworthy, and not ridiculously expensive shop in a hurry. After 3 calls to AAA in 12 hours, no joke (couldn’t figure out if it was the battery or starter), we found JA Auto Repair on Yelp + great reviews. Well this shop lives up to all the positive reviews. I received texts with status updates along the way, a very detailed update u0026 status, and clear descriptions of the estimates AND a list of things to do soon u0026 in the future. Very professional u0026 real people that don’t steal your money. We’ll definitely be back and highly recommend. Thanks so much Jorge u0026 team!!
This is my new favorite car repair shops. I have never experienced such proficiency. My car was fixed as fast as they could, texts updating along the way, minimal back and forth, limited questions, did what I asked with no questions and did it fast. It was the best service I have ever had and I couldnt be any happier. I refer this place to ANYONE who needs help with their car.
I am thrilled to have found a reliable mechanic just a few months after moving here. This is my second visit and the service for my brakes is just as good as it was for the oil change. I appreciate the text notification and online estimate system. I highly recommend!
(Steve Haubner) On vacation with car trouble! No problem with Jorge and team. My wife found the shop on Google with highest ratings, so I called. He got us in the next day and worked with me to give the car the best chance of getting back home for the dealer warranty. He provided a free loaner car and took Great care of us. His service manager, Marlene was also extremely helpful: 6 out 5 - EXCELLENT help and partnership - all with a warm, friendly smile!
Jorge was a God-Send to my mother!! When her Mercedes 320 SLK (2005) wouldnt pass the smog check due to the Check Engine light being on, he made certain to do a full diagnostic, fixed everything that would pass the smog check PLUS the few items she had neglected but need attention to ensure she was safe while driving. Then, the repair shop took her car over to the smog check place for her, and gave her a loaner car to use in the interim - all free of charge! Who does that?! Jorge Alonso does! In addition, they gave her a list and pricing to fix and/or certain repairs that will be needed down the road. My mom is in her 70s and lives by herself - this just gave her added confidence and furthered her independent living. Plus, gives me u0026 my brothers peace of mind knowing that she has a reputable, reliable, fair and professional auto repair service close to her home and wont take advantage of her just because shes driving a foreign car. I cannot recommend Jorge Alonso enough! They definitely have our entire familys business from here on out.
I had my check engine light come on and had what I thought was an issue with my alignment. I thought I’d get both addressed at the same time. They were able to address my concerns within that same day. I received updates throughout the process and the team as courteous and prompt in addressing my needs. Turns out the engine light was only a gas cap, but what I thought was a much need alignment as a problem in my steering column. I had it repaired and I am so grateful and relieved that they were able to identify the problem and repair it. I have a pretty long commute and was so happy that my car rode so much smoother, the steering was responsive and no shaking. It was a pleasant experience with this company and the extra attention to customer service that they showed was much appreciated. They even provided me with a loaner car while the repairs were being done. Thank you Jorge Alonso and team!!