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Metro by T-Mobile
1114 S Coast Hwy, Oceanside, CA 92054, United States
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Metro by T-Mobile
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Th
Review №1

I visited this store around 2pm there hispanic young women that was working was professional helpful and was pattient helping me set up a new phone line. I did not get her name but she was working by herself

Mo
Review №2

The employee that helped me was awesome.Super gregarious, and very thorough and helpful to the other customers in line. The others had some more detailed needs than me (I was only reactivating my phone). The receipt only names her as Belssy..., so its unfortunate I forgot her name. I am very impressed with how naturally personable she is.

Yv
Review №3

Belsie was super cool! Love her personality and customer service! Deff a keeper!

Sa
Review №4

My Visit To This Location Was GREAT !!!! Both The Employees Were Very Helpful. Jasmine Really Tried Hard To Fix My Problems With My Phone That Decided Overnight To Not Accept My Google Play. So My Phone Is Being Replaced Under Warranty. I Got To Use My Extra I Phone As My Backup Once The Warranty Exchange Was Completed. Jasmine Is A Great Employee And Very Knowledgeable. Metro Corporate Should Be Very Proud Of Her Skill Set And Her Helpfulness. One Day Jasmine Will Be An Area Manager If Metro Understands Her Passion To Take Care Of METRO PCS Customers . THANK YOU TO BOTH EMPLOYEES THEY WERE BOTH VERY HELPFUL AND SHOWED ME THE PASSION THEY HAVE FOR THEIR JOB. A PRIME EXAMPLE OF REAL PEOPLE THAT LOVE THEIR JOBS AND NOT JUST THERE FOR PAY CHECKS. THANK YOU JASMINE FOR ALL YOUR HELP AND EFFORTS. GREAT LOCATION TO GET A NEW PHONE OR RECEIVE TOP NOTCH CUSTOMER SERVICE..... VERY PROFESSIONAL

Va
Review №5

Jazzy is Awesome! Every time I go in there she is very attentive and very helpful. She helps me save money and gets me the best deals. I appreciate all of her help and her attentiveness to my life situation. I also really like MetroPC I think that their service is great and Ive had no problems!

Sg
Review №6

This place is excellent I went in to warranty my phone and got it in 3 days service was fast and got all my info back they have excellent customer service I send all my employees here from camp Pendleton also I did not pay any fees since my phone was less than a month and my phone was in perfect condition:) High Recommended

Ry
Review №7

If i could give zero stars i would have! Horrible customer service. Sales reps have no idea what they are doing without a manager on the line with them. THEY WILL NOT KEEP THEIR WORD IN REGARDS TO ANY WARNTYED ITEM PURCHASE IN THEIR PARTICULAR STORE! DO NOT GO HERE- I LOVE AND HAVE NO PROBLEMS WITH METRO PCS. JUST THIS STORE IN PARTICULAR. When trying to exchange my case which i was told had a year warranty with receipt- LIES!

C
Review №8

Jazzy delivers excellent customer service, goes above and beyond to meet the customee objective.

Pe
Review №9

Got a really good deal on my new phone and dumped Verizons terrible plan for unlimited mobile dataIve been watching cat videos for 6 days straight now wherever I am. Do I have a problem? Possibly. But I have a good phone now so so cares?😂😍😽

Et
Review №10

I just bought the Alcatel hotspot. I havent hooked it up yet, but Jasmin was exceptionally knowledgeable and friendly.

Mi
Review №11

These guys are really friendly and my phone service is only thirty bucks a month so theyre not doing it for the money and thats refreshing.

ma
Review №12

There were some issues I didnt understand with the phone plan. Time was taken to straighten out the issues pending. amd resolved in a timely fashion . They always take the extra step.

An
Review №13

They have good deals but need at least one more employee to help out

Jo
Review №14

Great service and resolved my problem quickly and professionally

Ja
Review №15

Amazing customer service, And Most Definitely amazing prices on PHONES and Plans store is very fresh and very clean and no pressured sales....I love this Metro Store Best Reps ever

Wi
Review №16

Friendly helpful staff...

Ma
Review №17

Absolutely worst place I have ever been, I have been sitting here for an hour at the time of this post and still havent been served. The people working here have no sence of urgency.

Al
Review №18

Its okay place, highly recomendable dont buy the temper glass they suck they will come off within a week. A east coast accent girl stay away from her worst customer service ever, really rude and unprofessional

ci
Review №19

The ladies working there were helpful and sweet.

Ry
Review №20

Completely scummy and unprofessional, not honest and negative. They do not once so ever have any customer care, as a result metro be losing me as a customer. She was sooo unprofessional and rude. Insighting anger and upset. What a wicked place.

NO
Review №21

Really bad customer service had us waiting for the longest when she conversated for 45 mins with other customers dnt know her name but she is short and curly hair then when i go to ask her something about activation she replys all rude when she had just told me i could do it myself and if i had a problem to call her

Jo
Review №22

Exceptional customer service and friendly woman working Jasmine I believe her name was she solved my problem within 5minutes

An
Review №23

Excellent customer service

Kr
Review №24

They always screw something up

jo
Review №25

Im not tech savvy and they are more than willing to spend time with you to help you out

Mi
Review №26

HORRIBLR

Ja
Review №27

Jasmine won me back to MetroPCS

an
Review №28

Very good offers, good signal and very good people who take care of your economy👍🏻

yi
Review №29

I love their phones and the line is good

Information
8 Photos
29 Comments
4.2 Rating
  • Address:1114 S Coast Hwy, Oceanside, CA 92054, United States
  • Site:https://metrobyt-mobile.com/?cid=YEXT%7CGM-BD%7CListings%7CQ119%7CGoogle%7C
  • Phone:+1 760-721-7500
Categories
  • Cell phone store
  • Electronic parts supplier
  • Electronics store
  • Telephone company
Working hours
  • Monday:10AM–7PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
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