The lady working there Rocio, was the very best customer service rep Ive had the privilege to know. She deserves a huge raise.
Theyre always super friendly @ this location😍 Love all the employees, sooo nice and helpful❤
After finding my Cricket store closed I ended up at this store. I received a warm greeting as soon as I walked in. Despite having 3 other customers this wonderful young lady continued to ensure me she would help as soon as possible. Then another young man came in and assured me help was forthcoming. They both helped me after the other customers were all set. Found just the phone in price range I needed. They both ensured I was completely happy with my choices.
Came in to get a new phone and service, was greeting as soon as I walked through the door. The young man Abraham helped me break down what exactly I wanted in a phone and got me on the right one for the right price! Whole team was friendly and made me feel really welcome! I left pretty satisfied! Excellent service here at this store!
ABRAHAM IS THE REAL MVP. Tmobile has really been putting me through the ringer and making it difficult to get service. Abraham at the Washington store has been beyond helpful and friendly. Give this mans a raise
Christina and Abe were so helpful! I walked in almost in tears because I thought I broke my phone. They fixed my phone within 30 seconds and were so kind! I highly recommend coming here!
Last time I went in the service was speedy, and the ladies behind the counter were very nice! Definitely recommend to anyone who wants to get on a phone plan on any kind of budget. 👌🏼
These guys are awesome! Very friendly staff and Abraham is very professional. He got my phone all set up. Definitely recommend this store!!!
The lady who helped me was kind and courteous!! I wasnt there to make a purchase just to get help setting up a replacement phone....she was awesome!
Love cricket great coverage always have service!
Staff was super friendly and very patient even though I walked in at closing time.
Great staff! Good deals. Was very pleased with the visit I had.
O an overall service competitiveness and help I find it there one of the leaders as far as Im concerned I really have not had a problem with them anytime I use them I would go back there again and again and again and they know their stuff what are people they hire they trained well thats about it
Rocio and Christine helped me get another line for $100 and the phone was free i only have to pay $30 more a month on my regular phone bill. They were extreamly helpful.
They didnt have the phone i wanted due to their own timing on orders.
My phone got shut off and Rocio and Christina came to my rescue. They got me a phone and all for $100 and I am very thankful.
Fast and friendly customer service. The employees here are very welcoming and knowledgeable. New favorite store. Worth the drive 🙌🏽 Hands down.
Great customer service! Employees are all so kind and very helpful. Definitely recommend it and the overall cell service is great also!
Love this store & their employees. It’s nice to have a location closer to where I live & close to Starbucks too (double win)!
Best store around very nice employees, respectful and care about helping as much as they can. My new favorite location won’t go elsewhere!
Theses people are threatening to cut my service off because of a Samsung code I know nothing about!,,,I tried out a new phone for 7 days,,didnt like it,,,returned it,,and now they are harassing me for some code!!! Unbelievable,,,how un professional to threaten customers,,,BOOST here I come
Great customer service always love coming into this store! Staff is super helpful! ❤️
Very helpful
I was disrespected by the customer service person, then the surorviso. And then the 50 texts they sent me. Im waiting on a call back. From corporate office. Bet I do not get one.
She is very helpful with the customers.
I’ve been with cricket for a couple years now and this is my favorite location. Great customer service every time I go!
Highly recommend. Great customer service!
This Cricket store is still open! I miss the Riverdale location,and hate. The 17 mile drive to a cricket store, but the employees here are great always!
The gal, Tina, was very helpful and friendly.
This is a great store employees are very professional and very helpful!
Amazing customer service!!
Great customer service. Highly recommended!!
Great customer service
Always helpful
This store is definitely the best cricket store around by far
Bernice was very rude, very unprofessional, she threatened to call the cops because I swear. She refused to finish helping me until 7 other customers where took care of even though I was the first person in the store. I do not recommend this store at all. Bernice should not be working there. She raised her voice towards me. And all together this store I have always had a bad experience the only reason why I come into it is because it is the only one close to my job and home. But I am going to start going some where else. Think before you go into this store. You will be yelled at and threatened. All over calling customer service to get my phone turned on.
We went to get my daughter a phone not knowing the phone was locked and got ripped off the money for activation because they apparently wanted the sell and not to have good customer service. I have been with cricket off and on for years. This is one of the worst customer service experience and I would recommend going to another store because they were rude and unprofessional.
This location is typically pretty busy, but the sales girl this morning was friendly and knowledgeable.
Sitting here waiting after opening hours. Watching what seems to be an employee walk around. She got here late and locked the door behind her as she went in. Again the store should be opened. Smh get your ish together people.
0 stars. Was disrespected badly, employees wouldnt listen to me at all, told me i dont make any sense and, told me to get service with another company. So i went to at&t where i receive better deals. Cricket uses at&ts towers so makes no sense to pay more threw cricket when you can get much better costomer service for better price. Very unprofessional, if your an American you will be treated poorly. Also nobody there speaks English very well. Cancelled service after 1 month all because how the staff treated me... go to at&t. Is much better
Great customer service, everyone in the store is bilingual. Help you get the best deal and listen to everyone needs.
Long waitGood prices tho
Greatest employees
Great staff and customer service! Ive always had an awesome experience! Thanks! :)
Long wait in lines but other wise good
Nice guys. But now Cricket charges extra to talk to them.
The clerk acted like he had better things to do. But I got my phone.
Costomer service person was rude and totally unprofessional.
Always helpful as much as possible.
People was really nice
Ive been with cricket since 1999 i havent had many problems with them and i like that they dont require credit checks or contracts.
They are slowNeeds more help
Quick and friendly service
Customer service was terrible
Horrible service
Ok
Their products suck.
Cricket sucks
This is the cricket to go to for all info and the best customer service. They are friendly and get me set up right every time. Christina helped me download all of my apps tonight
They treated me very well in this store. They transferred all my information from my cell phone to the new one. Very respectable all. Thanks for everything.