Came in looking for stuff to get my lawn going good and Scott helped me find everything I need great customer service since he has been at this store !
Thank you scott for the great customer service never got that much help at any other store Ill definitely be back !!
When I walked in, an employee by the name of Stacey asked what I was looking for. I was hesitant to tell her because it was an odd request for some special bolts that I was going to need to further modify. I had previously been at a store that specializes in nuts and bolts who didnt understand what I was talking about. To my surprise, Stacey new exactly what I was talking about and even asked if I had the tap & die set to do what I intended. I replied that I would do it using a metal lathe. She understood that as well. Ive never met a hardware store employee half as helpful.
Great place for quick fix, dont have to drive far.
The new GM Scott is amazing and will help you with whatever you need. Very nice store and I’ll definitely be a regular!
Ignore the bad reviews before the new manager took over, this place is the best hardware store in town and best prices.Thanks Scott for helping me with my project.
Steady flow of customers but the guy running the store named Scott was very helpful and took me right to exactly what I needed!
Best customer service and the guy running the place Scott helped me alot and help me locate everything I was looking for
They had what I needed and were friendly. They usually dont have enough staff to walk you right to the item you need or explain what options you have to complete your project. But for a quick stop, theyre awesome. Close to my home, good selection, friendly service, and not nearly as crowded as the bigger hardware stores. Great resource for the community.
Nice little store has a little bit of everything. Very convenient. Whoever is working front desk will always say hi and help if theyre not busy.
Serves the Valley with excellent customer service and quality products. I hope they pay the employees well and treat them right. They have the right stuff.
Shopping here—which I only do out of laziness and/or desperation, because it’s 5 minutes closer than any other hardware store—never fails to put me in a foul temper. I get that it’s not Home Depot, but the prices here are significantly higher than Ace, and they’re often out of the item I’m looking for. There seems to only ever be one person working there on weekdays, and she is truly awful. Almost always distracted and taking on the phone, almost always griping about something, super unprofessional. The capper was today: I think it was my only time being checked out by a maskless clerk in a retail setting since the pandemic began and stores reopened. Seriously?!? I get that stores can’t enforce that all *customers* wear masks, but there’s no excuse for unmasked employees. Shame on South Fork. This kind of ridiculousness is why Utah is the top COVID hotspot in the west right now.
Under supplied. Short tempered. They hung up me abruptly mid way through asking whether they had the parts for a window screens. Called back hoping it was an accident. Guess she knew couldnt make money simply listening to a sentence. Ive been here before and theyre always badly tempered. Expensive price for stuff you can get next door for a dollar.
Great little store for your basic hardware and gardening needs
Called to see if they had a particular part. I got to the store and was greeted friendly and walked me right to the products. Staff was great and knowledgeable and they made sure they greeted everybody that walked through their doors. And help each and every single customer with their needs. Great small hardware store
Love this place they always have what Im looking for, and are always very helpful there as well. Their prices are fair, and I dont have to go to a big box store. Everything is so easy to find there. I totally recommend them to everyone
Purchased some limb clippers and they bent the minute I used them. So I live right around the corner and I decided to take them back just after it happened for a return or exchange. The woman at the desk called her manager and she was told there is nothing they could do about it. Not that it matters but literally 30 minutes after the purchase. Why carry something you cannot work with the customer. Where’s the customer service?
Drove out of my way to support the little guy. Walked in to purchase a filter. I casually asked the employee, Do you have a restroom? Response...We dont. Really? Sorry, Im not buying it. So employees just pee in a bucket? Thus stuff gets under my skin. Guess what, Ace, Lowes, and Home Depot all have restrooms. I put the filter down and on my way ot said Im going somewhere with a restroomNo response from employee. Just an honorary look. On my way to Ace now.
If I could give zero stars I would....a roll of painters tape rang up at $16!!!!! FOR TAPE?! NO! Went to smiths at it was $7....AT A GROCERY STORE!!! Don’t waste your time or money going in here
This hardware store is incredible. They have virtually anything you could possible need or want. The store is laid out in such a way that you can find what you need easily and quickly. And if youre in need of a specialty part; i.e.: Machine screws; spherical bearings; slider and screen door hardware; casters; diamond plate material. You name it; theyve got it!!!The employees are very knowledgeable and friendly.I love this store!!!!
Great customer service! Zach was very kind and helpful! Thank you for a great shopping experience! Store has a very extensive collection of merchandise to choose from! I will be back!
You should really update your hours...
Really nice lady running the store. They have a large variety of different things. Not too expensive.
I live near this location so naturally I have made my way in there a handful of times. Unfortunately none of my experiences have been the best. I think the staff is rude. Recently I wanted to cut some spare keys. They were not willing to cut the color-themed keys I had brought in. The lady said they would only cut keys purchased from them and cutting the ones I brought are too much of a liability. I was more than willing to pay a fee to cut the keys but they would would not help me. I ended up at A-1 Key five minutes before they closed. They guy cut my keys, sold me two more keys, and I was out of there five minutes later. Im glad I was able to take my business from one local business and still be able to find another local business that was much better to work with.
Clerk was very friendly and helpful. They had everything I needed. Prices are reasonable.
Friendly and helpful employees and prices that are more fair than I expected.
The worst hardware store EVER!!!!!!!!Over priced!!! Under stocked and NOT convenient.They wouldnt even donate to the Amber alert foundation. Wouldnt even give us the time of day. #neveragainMan I wish I would have took my own advice. This is my second review I tried them one more time. Not convenient, not customer friendly, not smart, unhelpful and just super frustrating.#nevereveragain
Personal service, and you can actually find someone to help you.
Rude, felt like I was disrupting them from whatever they do. Ive had great experiences with other locations but something needs to change here.Ok second chance. They still suck!
Not a fan of this place, or its incorrectly posted hours for that matter.
The lady working was very rude. She did not want to help us and was very short when we asked her where an item was. Finally we just left and went down the street to Ace hardware. Will never go there again.
Had what I needed.
Found my nutts and bolts Ive been looking for..
A little crowded but the staff was friendly and helped me find everything I needed.
Very helpful and knowledgeable.
Not as good as ace but staff is friendly atleast
Convenient some times