These guys know what their doing. Very nice. Was able to help me out on pricing to save money. Will go back here again for sure!
Dusty and the team in Ogden is one of the best along the Wasatch Front. They make sure our orders are filled completely and they communicate when there are supply chain issues. The Ogden team is wonderful. Thank you for taking care of us.
They treated me great and were able to get me what I needed.
Great store. Friendly and helpful staff.
Fantastic service, great pricing and quality work. They replaced our sump pump and ran all new piping. Highly recommend!
I had a terrible experience that was the last straw for me. I am a plumber and a regular customer who has purchased thousands of dollars over the years and the way I was treated this day was unacceptable. I noticed Darren was just standing around fiddling with his pocket knife while everyone else was busy working and so I asked him if he wouldn’t mind getting a water heater for me while I filled out some paperwork for a warranty form and you know what he says? He looks up at me and says “I’m busy at the moment, you’re going to have to wait” with the most condescending tone, then he went back to doing nothing and pretended like I wasn’t even there. What makes this even worse is the store manager was right there and didn’t say anything to him. I was so angry I wanted to walk out and leave all of the supplies I was buying but I wasn’t going to make the visit a complete waste of my time. If you notice all of the other one star reviews that reference “horrible and poor” customer service, they are talking about Darren. He is even the reason why two really good employees who worked there in the past asked to be transferred to other stores because they could not work with him anymore. I honestly have no idea how someone like that can treat people like garbage and still have a job at the end of the day. It’s sad and frustrating.
Went in asked where l can’t find an item I had to wait for two employees to stop talking before they even acknowledge me Then he just points and said down there after finding it on my own I asked them if they had any more than what I saw he looked at me and said what I got is what I got. Horrible customer service It’s sad how Home Depot and Lowe’s have better customer service than a small company I hope they squash them like a bug
When i told them what i wanted, they made sure that i got the best product to suit my needs. They care about their customers. That is why i will be back the next time i need anything from their store.
Great service from Mike J in getting parts to repair an outdated Moen shower assembly. That tool that you suggested worked great as it was tough coming out.
I go here almost every day. The staff is very knowledgeable, and easy to finds to ask questions, unlike the big box stores. When your hitting up the box stores looking for your plumbing needs check here first, you will get a better product and a better price.
Geared for true plumbers! Great prices and huge selection! Staff will get it for you if they dont have it! Long wait...
Twice Ive been in and found the customer service lacking... no, really it was not there. Although they werent busy, they acted like my presence was a terrible intrusion! Two strikes...youre out!
Had a terrible experience. All I needed was one piece and instead of helping, two of the workers were rude and condescending. It was also really unwarranted and out of nowhere. I will never come back here.
Best plumbing store! Awesome customer service. They have everything you need and know exactly what you’re looking for.
The best customer service Ive had in along time. Great Manager! He was willing to go the extra mile to help with a manufacturer defect.
Man at front desk very unfriendly- not even a greeting when you walked in- seemed I was interrupting his reading when I asked a question- he was not interested in selling anything at all, was very condescending and for lack of a better word... rude? I went elsewhere for my plumbing fixtures
The manager Mike is amazing he runs a great ship! I’m a plumbing contractor out of Farmington and often have to drive all the way to Ogden to get parts that other supply houses don’t have.
Mike is always helpful.
Very bad customer service, I wouldn’t go here with any questions in mind. only if you know exactly what you want. Gentlemen at front desk acted very put out and rude when I asked about a toilet flange kit. He proceeded to be rude and condescending for the remainder of our conversation. Honestly not even one star as far as the customer service.
Great place to get your plumbing supplies from the guys at the counter are very knowledgeable
Love this place, excellent quality, fantastic service, doesnt get any better than that.i totally recommend them to everyone
Very helpful and good customer service
Dusty ur awesome. I wanna drive for u again if I can. Took care of my DL n everything if I can work for you again.
Lee was very helpful.
These guys are great! They do a lot of commercial business, you know contractors and whatnot, but they are friendly to the DIY home owner too. They know their stuff and their prices are fair!
Horrible customer service. Rude on the phone and kept me on hold for more than 35 minutes. Go somewhere else.
Worst customer service ever. They were rude, not helpful, and yelled at us when dumping off old water heater even though the gave us permission and instruction. Didnt even help a senior citizen. We will go elsewhere with our business.
Staff could be friendlier and more knowledgeable of what products the store carries.
They are always very helpful. They typically have what I need.
Staff was able to find the right part for my job, and I was in and out in 5 minutes.
Im grateful for all the help they provided!
Dont waste your time with dirks just go here. Way better customer service.
What a Horrible Experience! I wanted to buy a 3/4 Galvanized pipe 2 inches long, and a 3/4 Nipple, They tried to charge me 6 dollars for the nipple and 7 dollar for the pipe, I ask him why so expensive, those would cost about 75 cents each at lowes. WOW He Freaked out on me.So I went to lowes the two parts costed me 1 dollar and 35 cents. Not 13 dollars like they wanted to charge me.Last time I go to Standard Pluming.
Large selection of parts. Good quality, helpful people.
Man was very rude. He acted as if we were not good enough to be in his store
Horrible customer service!!!!! Talked to us like we were idoits and did not even offer to help find any solutions!!!!
Gave some details I wasnt aware of for my remodel
We purchased a new tub and I need to install it in my house in Randolph Ut
Rude, unprofessional.
Great people