I cannot say enough good things about Premiere Stone. They stand behind their work, everyone from their office staff to their fabricators to the installers are very professional. We had a miscommunication and the owner absolutely went above and beyond my expectations to correct the mistake. These are good people and they are few and far between these days. I highly recommend them. We had a very large job and are 100% satisfied!
Stone is beautiful and price was good but customer service was not good at all. Plumbing was torn up during installation- now this wasn’t the problem because it was old and needed replacement but I was given - not an “I’m sorry “ but they proceeded to put blame everywhere else. Big pet peeve- just take responsibility and apologize. Plus left old sinks in the front yard - just laying there. So work was good, but everything else horrible. Keep searching.
Beautiful stone and good price but very bad communication and common courtesy. Plumbing was really messed up during install and while the plumbing was old- they did not even tell us that it had fallen apart and sinks were thrown in the yard with no courtesy. There are many groups that do this service. Keep looking for one that not only does the big stuff but is kind. Hate to post this kind of review but beware.
Working with Premier was so easy, they communicated every bit with me. This was my first big project ever hiring someone so I didnt really know how everything went. Junior came to measure and was very pleasant and knowledgeable, taking the time to answer all of my questions. Jessica kept in contact with me and was great to work with. Thank you Premier Stone! I cant wait to show off my kitchen soon!
Friendly and very helpful staff. I got a granite window sill for a pass through we added to our kitchen. I emailed pictures of our kitchens granite and they helped me match it (turned out identical!). Then I sent an email with a picture of the shape, deminsions, and what edges I wanted polished. It was much less expensive than I expected and they carried it out to my car. They did miss one edge that needed polishing, they were apologetic and polished it in 10 minutes right then while I waited. Great customer service, would definitely recommend.
The best experience with Premier stone! Customer service and communication was perfect from start to finish. And prices are fair and competitive. Can’t wait to work with you all in the future!
I cannot say enough about how great this company is. They are fast to schedule, fast to install, very friendly, had excellent selections of stone, and they were very dedicated to making sure the kitchen remodel was exactly what I wanted. I would definitely recommend this company to anyone looking for a fabulous remodel on their kitchen and bathrooms!
Excellent source for countertops.
Great service and quality staff.
Folks, this company/Owner and its employees are impeccable I would refer them to anyone!