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Public Storage
1825 Cooper Point Rd SW, Olympia, WA 98502, United States
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Public Storage
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Re
Review №1

Ian was a great help! Easy and quick to get into a unit

To
Review №2

LENASHE DID VERY WELL HELPING METHANK YOU VERY MUCH

Le
Review №3

Thanks to the guys in the bike wash department. Did an excellent job

Ja
Review №4

Five stars all the way. Ian stayed open a little past closing for me so I could make it there after work coming from Puyallup. Super friendly and helpful. Hes a real asset to have on your team. He even agreed to look into the light not working in my unit as soon as possible. Thanks Ian

An
Review №5

First time renting public storage. Ian, the on-site manager, made everything very easy. Called back promptly to answer questions and helped while I was there. Ended up renting two spaces. Would definitely recommend.

Mo
Review №6

Ian made our move easy and seamless. He was happy to help us and didn’t mind our stupid questions. Would absolutely recommend. Super convenient location!!!

Ro
Review №7

Best storage around. They answer phone! Double security in place. You must use code to get in and back out! I have a bottom floor unit and is is clean, dry and no bugs or vermin EVER. It even smells nice. 5 stars for sure!

De
Review №8

Wow these guys really care about the ppl who rent there they totally helped me out Highly recommend u go here

Kh
Review №9

Great experience. The on-site manager, Ian, is extremely helpful and friendly. I am very satisfied and would highly recommend this business!

Er
Review №10

I was assisted by one of there workers, a woman named Sadie. She was very polite, helpful and willing to even help me unload. Never have I been to a place that is so helpful and willing to assist. Thank you.

Sh
Review №11

Needed to find a place to store my stuff for several months and needed quotes. Called in and spoke to Sadie and had a magnificent conversation with her, she helped me soooooo much and was pleasantly surprised at the low inexpensive prices of your storage units. I cannot tell you enough about how professional, courteous, HAPPY, and FRIENDLY Sadie was to me, it was such a pleasure to talk to her on the phone and I cant wait to come in and actually talk to her and meet her in person. Your company is soooooo Blessed and Valued to have her as an employee and on YOUR TEAM. THANK YOU SO MUCH SADIE!!!! Shelly

Ki
Review №12

Ian was really great and did everything to make the experience quite pleasant and comfortable. Will recommend to anyone & everyone!💞Kindal

Ki
Review №13

Ian was very helpful in my time of need! The rates are great and the service was top notch! I highly recommend!

Br
Review №14

Today I spoke with a woman named Sadie in regards to a storage unit that I will be needing soon. She was very polite, helpful and give clear information about the facility. I look forward to possibly using your unit soon. Moving from Alaska to Washington!!!

Je
Review №15

The on-site manager is the best. Super security conscious, and gave us great customer service! Knowing we were new to the state, gave us great recommendations too. Were very happy with our storage choice!

Je
Review №16

Ian-manager is the very best and took really good care of us. Since we are new in town, he even gave us a clam chowder recipe and told us his favorite places to visit.Great guy and great service!

Ma
Review №17

Ian is very helpful, took extra time to help me set up my app so I can open the gate with my phone! Good place, fairly quiet, secure

Ce
Review №18

Pretty inexpensive place for storage. I got a really good promo for a unit and the guy Ian (?) was so wonderful. Fast service, friendly, professional. He even walked me to my new unit to check it! 😊 Thank you!

Au
Review №19

Super helpful in getting me into a unit when another nearby facility was out of units that worked for us.

Ni
Review №20

Sadie Parker is amazing. Always there when I need assistance. Thank you Sadie

Jo
Review №21

Very helpful man was Mr. Ian in service pruritus pertaining to the Space Storage highly recommend him

Ro
Review №22

Ian help us with acquiring a much needed space. Great

Jo
Review №23

Ian and the crew here are always on point. Id recommend using these guys for all your storage needs.

ty
Review №24

Sadie,was very helpful when I was in this location. I Definitely am an would recommend public storage to any an all.

DM
Review №25

Ian was wonderful! He was very helpful in getting a unit rented to me and was careful to make sure I got a unit large enough for what I was storing. He was kind enough to offer me moving supplies and they also sold me a lock since I couldnt find my own.

Br
Review №26

Ian the manager is the best storage solutions expert that I have ever dealt with. Highly recommend!

Ja
Review №27

Ian was a great help and made the rental a easy process.

Tr
Review №28

Ian helped me pick a great storage unit for an upcoming move. Amazing service!

Li
Review №29

Ian was exceptionally kind and very professional when I went into his office to inquire about renting a storage unit. I was not sure what size would fit my needs. Ian took the time to help me decide on the size of unit. I would rent from him again in a heartbeat.

Sp
Review №30

GREAT Customer service!!!!Ian the property manager is very knowledgeable and professional, there was no pressure to purchase with them. The drainage around all units is hands down the best, no need to worry about your property getting damaged by heavy rains or snow. Ian went over contracts with ease and understanding, plus they have a promotion where you receive the first month for $1 !!!!!!!Most of all my property feels safe with Ian always on site.~Shawn

Bl
Review №31

Clean and secure. The staff was very helpful and patient as I read through the rental agreement.

Ke
Review №32

Great service from Ian getting my space set up today!

Me
Review №33

IAN was super helpful with me today! I improperly locked my unit and he made sure to call me as soon as he had realized it during his daily checks! His attention to detail is an invaluable asset to this company! Thanks Ian!

Re
Review №34

Ian was very helpful and polite and kind. Thank you Ian!

Ka
Review №35

Always great service Ian is always extra helpful

No
Review №36

Had a great service from Ian today, very friendly and courteous.

Ch
Review №37

Ian has been very helpful with getting me a unit that fits perfectly for my needs. Really appreciate his top notch service!

Ma
Review №38

We found Ian to be very helpful. He provided excellent customer service. The storage unit area was well maintained.

Ch
Review №39

Ian was a great help and nice to talk to. Great customer service.

Mi
Review №40

Ian assisted me well and is very knowledgeable. Also followed social distancing. and set my rental perfectly. Ian thanks!

Pa
Review №41

Ian gave great service and was extremely helpful!

Je
Review №42

I have rented 3 times from this location and everytime it is the same great experience. I highly recommend them. Ian is the property manager there and is extremely accommodating and always makes my day when I go in for a question or to pay my bill. Thanks Ian!!!

Br
Review №43

Excellent service by Ian. Easy set up and very personable. Great customer service. Highly recommend!

Bo
Review №44

Very happy with Sawndra. Got the perfect unit for a temporary move. Storage room was nice and clean and the gate works well. The price was phenomenal, so we might stay longer than anticipated. At the very least we are no longer in a rush.

Di
Review №45

The staff is very unwelcoming and behave as though they dont want you to visit your storage unit current customers are exempt from current promotions even if they are looking to add additional storage

Re
Review №46

I cannot tell you how sweet kind and helpful Ian has been during my time here at Public Storage. I wouldnt go anywhere else. Hes the best!

Ki
Review №47

Ian the on-site manager has been exceptionally accommodating to our needs and when needed extra for security reasons he was taking care of it before the phone hung up! Thank for all you do to keep our things protected and safe!

De
Review №48

Ian, who is the manager of this facility is excellent at his job. He had some one in the office before us, and kept letting us know that he would be right with us. He gave more than a five point service.

F
Review №49

Ian is a stellar employee. He (in my opinion) went above and beyond to help with a situation. He was courteous, quick to help, and on point with his advice. I would highly recommend this storage place and him.

An
Review №50

Ian was very polite, knowledgeable, excellent customer service and good price.

Ra
Review №51

Very nice worker by the name of Ian.very helpful.

Tr
Review №52

Staff is and has been amazing! Ian is super friendly, thorough, and makes sure you get started with getting the right unit and supplies necessary

Sy
Review №53

Ian is the best!! Every time Camille and I are in there, he is so helpful and a joy to be around. A sweet and helpful guy. Thank you Ian!!

br
Review №54

Ian was very good with making the process as simple and quick as possible. There were no confusion and he made sure we had the perfect unit for our move. Very kind and considerate.

B
Review №55

Ian and all the staff provided friendly professional service. The unit I rented was clean and secure. I had to make a lot of trips to my unit. Staff frequently walked the grounds, checking locks, picking up litter or answering questions. It made me feel my items (and myself) were safe because staff knew their tenants.

St
Review №56

James help me, he was very thorough polite helpful and funny. Id recommend you check them out Steven Jones.

Ma
Review №57

I called the very day I needed a small temporary storage unit and talked with Ian. When I arrived on site, he was expecting me, was professional and personable... and, most important on a busy day for me: he was efficient and fast. He didnt miss any details. The facility is in a good safe location and very clean. So far, Im very pleased.

Ag
Review №58

I received the very best customer service from Ian. He was very friendly and patient with me. It was my first time using a storage and he went above and beyond to make sure my rental process went smoothly.

Da
Review №59

I want to thank Ian for his professional support in my move. Renting two units and living in a hotel is stressful. One night I forgot to lock my storage door properly. Instead of e-mail or text, Ian took the initiative to call my phone and explain the issue. I quickly drove over and secured my unit.The facility was always clean and secure. I recommend this location, easy to get in and out of.One criticism, why cant the company allow renters to reserve a location before the end of the month? I would pay extra to lock in my rate and location. Moving sucks, you guys made life easier.

De
Review №60

Ian was so friendly and helped us get into a storage unit quickly and at a good price! 10/10 would recommend

Ma
Review №61

Have been doing business with them for couple of years.

th
Review №62

The on-site manager, Ian has been amazing since day 1 of doing business with Public Storage. Ive been having a hard time paying my monthly fees on line. Im not the kind of person who asks for help to often. So long story short, I did it on my own and ended up paying the fee twice. When I called Olympia store Ian was as helpful and courtesy as he could have been. Ian is extremely professional and still makes me feel like Im doing business with a local company. Ian is definitely an asset to Public Storage. I want to make sure anyone that has or will have storage needs knows where to go. Thank you Ian for being there for your customers.

Co
Review №63

I needed to set up a storage unit last second today. The website made it easy to start the process, and Shy finished everything up on site. Shy was very helpful and friendly when I came in to view the unit, and I was set up with the perfect sized space less than an hour after I applied online. I would definitely come back to this location again for future storage needs.

We
Review №64

Ian was very helpful and expedient. I am very satisfied with my choice of self storage. Thank you!

Am
Review №65

Great customer service! Ian was amazing helping us with our storage needs.

An
Review №66

Sawndra was great helping us out find the perfect unit Box. She was very sweet. She walked us to the unit to see if it would work for us. Walked us through all the paperwork. I liked that the place is very Secured and very clean.

Ma
Review №67

Ian provided me with excellent service and clear information about the storage unit. Very friendly and professional. Best price in town.

Do
Review №68

We rented a space from Tami. Got a really great deal. The moving truck came on the weekend and Ian accommodated us with a huge tractor trailer. Best customer service since I was in the storage rental business.

Jo
Review №69

Ian was very helpful as I needed a storage solution immediately and he was able to provide, and fill me in with new customer deals that I would not have known about and he didnt have to tell me, which saved me much needed money. Thanks. I would recommend this facility to anyone.

Sh
Review №70

Ian been wonderful feom the first day and always keep me informed about due date and always helpful in asking if i need anything else.. he is an awesome person.. we just love him.

Lu
Review №71

Ian has been great! Thanks!!!

De
Review №72

Ian was very pleasant and he goes over and beyond, awesome costumer service!

th
Review №73

IAN was very helpful and made the experience fast and easy. Would highly recommend.

Lo
Review №74

Ian is great! Hes friendly and patient. Im always happy to see him when I visit my storage. Makes my storage experience here pleasant.

To
Review №75

Ivan is an awesome manager. His customer service is off the hook. He deserves a raise. I enjoy going to his store to pay on my bill.

Ju
Review №76

Ian has been amazing! He is extremely genuine and helpful and answered all of my questions (I had many). Someone tried to get into my unit that did not have permission and Ian called me to let me know and quickly changed my code and gave me a new lock. I definetly recommend this location for anyone needing storage.

Le
Review №77

Ian was very friendly and helpful. The process was simple and painless. If you don’t have boxes or storage accessories you can buy them onsite.

Pe
Review №78

I needed a storage unit during a renovation. I called several storage places and this one had the best prices. I arranged to rent to unit from Ian, who gave me 100% of his attention. He asked questions about my storage needs so I could get the unit perfect for me. He explained all the paperwork carefully, then took me to the unit after I doubled checked the that the gate code and lock were good. Moving day was yesterday and now my renovation can start in earnest! Thank you, Ian.

Ca
Review №79

Ian has been friendly and helpful with all of our needs at Public Storage. Would recommend!

Pa
Review №80

Ian was very helpful and friendly over the phone and in person. Certainly made the move a lot easier. We appreciate the help!

Br
Review №81

Ian was awesome! Came in and we did everything in a heart beat! Super friendly and was a stress free process! He was also accommodating that I booked the reservation an hour before close! Thank you Ian!

Ha
Review №82

Ian was very helpful!!

Ma
Review №83

I highly recommend this location. Ian was prompt, friendly and made the entire process easy and enjoyable.

Jo
Review №84

Ian was super helpful walking me through all the options that would be best for my move

W.
Review №85

Beautiful facility, super immaculate. IAN provides courteous concise, professional customer service. Any business would appreciate him as their employee!

Vi
Review №86

Very friendly! Ian was very helpful and very informative. My experience was very nice and I would encourage others to rent with this public storage.

Jg
Review №87

We got a storage unit today and Everything went wonderfully! Sam got us all set up and made the process so easy. Makes our move so much easier. Thanks!!

a.
Review №88

Great service!

Do
Review №89

Im happy with my experience here. Ian has been very helpful and friendly, and I feel like my valuables are in good secure hands at your facilities.

Ju
Review №90

Ian was very friendly and helpful. Signing up was quick and painless!

Ch
Review №91

Juanita was so helpful in getting me set up. She took the time to answer all my questions and made sure I had everything I needed to make the move as stress-free as possible.

An
Review №92

Ian was very helpful and friendly. He made sure that I was getting the right space for my storage needs and explained all the terms and conditions in a way that made me feel confident in the company. Thanks Ian!

Me
Review №93

Kristina was super friendly and very helpful in setting up a unit. Ive stored with several different facilities in the past and this was definitely one of the best experiences Ive had. Good work, Kristina!

Ma
Review №94

Max did a great job telling us about the units. He is friendly and helpful.

Da
Review №95

Ian was extremely helpful and the whole process was quick and easy.

Ja
Review №96

I love the service super kind and willing to help any way possible

Ma
Review №97

Ian was very helpful and allowed me to even check in early that day! Helped me set up auto pay and insurance for my unit! Super easy experience

Ju
Review №98

Ian was extremely friendly and helpful and situated me speedily..Hes a great manager here!

Ch
Review №99

Ive been renting from this place for approximately 1year. I was under the impression that i was welcomed. I was even asked by the staff to keep an eye out for anything suspicious. I recently lost my apartment and fell on some hard times. I had been trying to get things back on track. Ive been watched,monitored,told i couldnt be in my paid for space during business hours at times. I have been kicked while i was down. I was also asked to leave at the end of the month for no good cause. I have never had any occurrences or otherwise. I dont understand the cruelty...

De
Review №100

Great customer service today! Ian was so helpful and kind and got me the best space for my items . Great place!

Information
16 Photos
100 Comments
4.7 Rating
  • Address:1825 Cooper Point Rd SW, Olympia, WA 98502, United States
  • Site:https://publicstorage.com/self-storage-wa-olympia/2507?pid=pslocalsearch
  • Phone:+1 360-464-9343
Categories
  • Self-storage facility
  • Automobile storage facility
  • Boat storage facility
  • Moving supply store
  • RV storage facility
  • Storage facility
Working hours
  • Monday:9:30AM–5PM
  • Tuesday:9:30AM–6PM
  • Wednesday:9:30AM–6PM
  • Thursday:9:30AM–6PM
  • Friday:9:30AM–6PM
  • Saturday:9:30AM–6PM
  • Sunday:9:30AM–5PM
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