Felt that I was traveling the road to ownership of a new car with a trusted friend, The learning experience was very detailed and complete. As I left the dealership I was toldcall any time you have a question. I feel as if I have made a friend for life

Jesse was extremely helpful, polite, professional and answered all of my questions. He was able to work with me and get me to a payment I felt comfortable paying.

Service department refused to repair my new car purchased their. I cant even get them to call me to explain why I had to take it another dealer to have it repaired. If this is how treat you after they sell you a new car, I would not recommend anyone do business with them. Since this a negative review it will probably not be posted.

The service advisor, Amanda, was exceptional. Friendly, professional, efficient. I felt very comfortable there waiting for my car...and the coffee was great!

Always on time, polite, pleasant, efficient. Love Country Club Motors!

My oil change was supposed to include a tire rotation. Tires were rotated, but I was charged an additional fee. When I purchased my Malibu, I was told them some services were included. I have yet to receive a free maintenance service from Country Club. Also, the service technicians did not put paper liners on the floor before they got in my car nor did they put a seat liner on the drivers seat. Mechanics and service technicians always get oil, grease, etc. on their clothes (hazards of the position), so they should take care to cover the floors and seats when they are servicing vehicles.

Stefan was a pleasure to work with from start to finish. He even checks in with me periodically (after the sale) to make sure I am happy with my purchase. Country club has a welcoming, family atmosphere. I would highly recommend them to anyone looking for a new or preowned vehicle.

Should be a 0 star!! Went there today to see what dealership would buy my vehicle for, rinsed car down nicely with hose an hour before heading there. The vehicle is in great shape never really drive it except on weekends. It’s a 2018 with 16,000 miles on it no scratches or Knicks or dents.They took it for a ride with out me and when it came back, they told me the price. Said it was because of scratch on passenger side.Their is no way that scratch was there when I brought it to them.It’s very slight but enough to make them say it would have to be buffed and had to account for that in price.Shocked and confused how this could happen.

The Salesman, Stefan Segelken was absolutely phenomenal! I was waiting for one of the new 2021 GMC Terrains to arrive and he called me immediately to let me know it had come in. I was 40 weeks pregnant and was going in to have my baby the next day and he did everything he could do and made sure I was able to leave the same day with my new vehicle! He was very personable and easy to work with! I tell everyone who is looking to get a new vehicle that it is worth the drive and they should go to Country Club! I had the best experience there and will continue to do business with them in the future.

Very easy to make an appointment. I was greeted promptly upon my arrival. Service was done very efficiently and quickly. Tech went over my concerns very thoroughly.

Service fee is very expensive. My car AC did not ran the cool air. They charged $200 just for diagnostic on why AC air does not general cool air ! We were recommended another car service which is very reasonable.

This dealership is the biggest joke. No matter what is going on the service is terrible. My Acadia has tires on it that your dealership sold me last year that have lasted MAYBE 10,000 miles and will no longer pass inspection and everyone has decided it’s not their problem. When my Acadia lease is up I will never give this dealership my business again and I will make sure everyone knows how terrible the service is here.

Pete Armao took care every concern. Very professional and friendly.It is great to deal with someone that you can completely trust. I would recommend buying a car from Pete to anyone in the market.

Fast and simple service appointment!! Service writers were pleasant and prompt.

Service department was very helpful, an one of the best warranty services ever.

I had my Corvette inspected, as well as the oil & filter changed. Everything was done on time, quickly, and perfectly.My only concern is NOT with C.C. Motors, but rather with Chevrolet. It was my 1st oil change for this vehicle, and because it was 1yr. after being sold, it was no longer FREE. This is a seasonal vehicle, and cant be driven all year long. Therefore, due to the low miles, changing the oil is a once a year service. I really feel that Chevrolet needs to extend the time period for the 2 free oil changes ( maybe 2yrs? ) As it stands now, I never got to use even one !! I hope Chevrolet will contact me back over this issue.

Everyone was so welcoming and the atmosphere was so relaxed and I genuinely enjoyed my experience. Most dealership the salesmen are way too pushy and don’t really let you develop your own opinion. The individuals here were fantastic and intimate. Jesse who was my salesman was very thorough and helped me through the whole process. They go above and beyond.

I had my car brought to CCM to fix a broken warranted part because that is where I bought it les then a year earlier and it coast $400 and they had it for more then a week and the car has made a odd noise ever since. I talked to the owner him self and he completely brushed me off. Id rather walk to the Norwich chevy dealer then give them any business again.

Easy no pressure and was able to find what I was looking for

Very happy with my purchase. My salesman Stefan was great and kept me informed the entire time. I have already recommend your dealership and Stefan to a friend of mine. He has an order in as we speak for a new truck.The team at Country Club did a great job.

Had oil and tires rotated but they forgot to reset tire monitor system. I asked for the to come to my work just down the street to fix it and they wouldnt. Now im leaving on a trip pulling a camper with no idea what my tire pressure is in any of my tires.

Just there for a recall so no charge... $115 hrly for service for other problems. No thank you!!!

Aaron is a very competent and knowledge salesperson. My buying experience was easy and uneventful, as always. Aaron exhibits the professionalism that I have come to expect from CC Motors.

We went to purchase a truck, sales person was good and prompt working well with other staff to get us the best deal. We were there a long time looking, test driving, paperwork - we were never offered water or coffee or a snack as lunch came and went but they did a good job on saving us money with discounts and coupons and extras.

Cody was fantastic. Not pushy, not trying to sell me things I didnt want/need. I told him what I wanted, and he got me set up. Would recommend him to anyone asking me.

Great salesmen! My experience was great. Love my car and my salesmen checks in every once in a while to make sure I still love my car. Lol

Great staff, work done in timely manor.

Salesmen Mark Fairchild is Awesome,hes friendly and goes above and beyond to get you the perfect car! Frank also is one of my favorites he got us our loan within minutes! Thank you Mark and Frank for getting us our 2021 GMC Terrain that we absolutely love! Your tops with us and You and Country Club Chevrolet will always be recommended by us!

Great experience, Arron was fast efficient and got the deal done before picking up the suv he make sure all things pointed out was complete will definitely be back for my next car.

If I could give zero stars I would. I have never been treated so poorly as a customer. The dealership is a DUMP! The amount of time employees spend there fooling around and swearing at each other is unbelievable! I dont think Ive heard that many curse words at a major sporting even than what I heard the hour I was there. I was even within ear shot of the manager (I think thats who he was Doug maybe) and heard him telling a story to his salesman about how he had his girlfriend/wife bent over and railing her from behind and even though shes up there in age, boy shes got some nice ti*ties. I WAS MORTIFIED! Who talks like that? Especially at work. While I was there, a customer came in pissed off that he was sold a car with no owners manual. The manager said, They dont make them for those cars anymore. As is. You bought the car as is. I ran out of there. Its filthy, the mouths on the good ole boys are filthy, they are lewd, crude and I cant believe there isnt more negative reviews than this. I hope the owners see this and take some action. With those people you got working for you, youll be out of business in no time. My review of this dealership is, make the drive elsewhere. DO NOT BUY here. Dont even drive in the lot.

I love Country Club. Every time I go there I get treated well and I feel the staff is looking out after me. This time, I had some service done. The staff was very knowledgable, and even pointed out a deal to me that I was unaware in regards to my tires. I drive an hour to get there, but its worth every mile. Service like this you just dont find every day.

Great service, got me right in without making an appointment.

EVERYTHING WENT AS WELL AS I EXPECTED. GOT TO MEET TOM AND PETE ARMAO WHO I HAVENT SEEN IN YEARS. WALKED RIGHT UP TO ME WITH THEIR HAND EXTENDED WITH FRIENDSHIP. THEIR STAFF WAS VERY FRIENDLY AND HELPFUL. WAS ABLE TO TRADE IN MY VEHICLE AND DO A LEASE ON A 2021 CHEVY TRAX LT FOR LESS THAN WHAT I WAS PAYING. IT WAS A PLEASURE DOING BUSINESS WITH COUNTRY CLUB ONCE AGAIN.

Sales person Aaron was very professional, and helpful to my son and I. No pressure, and plenty of information for my son to make this very big car purchase decision. Amazing deal on the 2021 Malibu.Thank you Chevy 😊

Great experience - fast and friendly service! Highly recommend to all family and friends. Will be back to purchase a second truck shortly.

Everyone was great. Andrew is a great sales person and does everything he can to help the customer.

Top rated place. Great at helping in helping with pricing and getting you into the car or truck you want. Outstanding sales force and the service department 5 stars. Have dealt with them for over twelve years. No complaints.

I was very pleased with my experience minus the fact that I paid $29.99 for a front license plate bracket & it didn’t include the screws to hang the plate. I just felt that was odd & should have been part of the bracket. Especially given it isn’t my fault my 2020 vehicle didn’t come with a front plate bracket. So I needed to make a second stop at another store to get the screws which was very inconvenient.

Top shelf service department, we were kept informed of service progress and it was completed in a timely fashion, well done country club motors !

First time there ever. I bought my new car at the chevy dealership in NC where I live. My car needed its first oil change, got me in with appt time and out pretty fast. Thank you for a great first visit .

I know that this is a busy season, but I had an appointment on January 5 at 1:00 pm. I stopped by to see what was going on and I was told that they were overwhelmed and they would get to it the next day. I never received a call to let me know what was going on. Thursday night, two days later, I stopped in and was told that they dont know when they could get to it. It was indicated to me that it would be another week or more. Thursday night I went home and ponder my options and came to the conclusion that I need to take my truck somewhere else. Friday morning I walked into the dealership and asked for my keys. No questions were asked and went outside where I had a tow truck waiting and removed it from the dealership.

A true customer friendly dealer who always goes the extra mile that helps make purchasinga vehicle stress free! I wouldn’t go anywhere else! A special thanks to David Addorisio for his professionalism and expertise and knowledge about the vehicle! This is my 4th vehicle purchase from Country Club Motors!

I just bought my first ever vehicle from a dealership, something I didn’t expect to ever do. Jesse Dahms was excellent to work with, we sent an email with an idea of what we were looking for, he promptly answered and we came in to meet up. They had a few good options to choose from and we wound up putting money down then and there. James was super helpful in finding a loan for me and working with my finances. Over the next few days I worked together with Jesse and James via phone to sort insurance and registration stuff out and we brought the truck home Friday! Overall a great experience and helpful and happy staff, would certainly come back but hope this truck will last me many years before I have too!

The salesman was very nice and.informative

The service was on time and didnt take as long as figured on.

The salesman was very good. He knew what I wanted and was able to deliver.

Wow, extremely expensive diagnostic fee ($200). And the quote for the repair was ridiculous as well. Suggest you check fees before you drop your vehicle or you will be disappointed. I did not use them for the repair.

Very courteous and professional.

I have a 2017 Chevy Sierra 1500 44500 miles and I bought it as a demo truck with 5000+ miles on it. I had an appointment to have a leaky antenna fixed and they told me over the phone it was a common problem. I have an extended warranty on my truck and I am only 3000 miles over the GM warranty. They told me the extended warranty does not cover leaks. So I was going to have to shell out the $300+ dollars to fix this defective part. They did offer to pay for $150 of the bill. I opted not to do the repair as I dont feel that I should be the one paying for any part or labor due to a GM defect especially when I have an extended warranty. This is something that will make me reconsider buying GM when I am ready to buy a new truck as this is my second buying from this dealership and also a car. They could have told me over the phone before the appointment that they wouldnt cover the repairs instead of making me drive an hour round trip and wasting more money in fuel. Also if this is a common issue then why is it not being addressed. I will not be paying for extended warranties in the future either.Update: I did talk to one of the owners and he said the sales department would help with another $50 of the bill. Thats not good enough for me. Ive lost faith in GM and their product. I was not cause of the leaky roof and for an extended warranty not to cover this is beyond my comprehension.

James was very helpful and was able to find the exact car I was liking for.

For my first time going to the dealership for service I have no complaints.

Frank Cea is by far the best at his job.His knowledge, experience, and commitment are truly exceptional.

Heather was great even with pants that looked like she had recently been attacked by a bear, great service as always!

Pathway to a good deal was quickly and effectively developed.

I have bought many cars from Country Club over the years. I was very pleased with the service I received.

Buying a car can be difficult. When you start your search, you generally know what you want and about how much you want to pay. The actual process can be difficult. Dealers can be pushy, then you have to negotiate price, and after you sign the paperwork; you never hear from them again, especially if you need their help.I recently moved to Oneonta and visited Country Club Motors. I found a home town experience alongside the right price. Very easy to work with. After I signed and left the lot, the sales team continued to work with me as if they were trying to earn a sale. Most impressed Ive been by a dealerships sales team.I worked with Jesse and I highly recommend him.

Just bought a new Equinox. This is my familys 3rd vehicle purchased here. Vehicles have been reliable, everything went smoothly at the purchase. Very professional staff. Im sure well be back!

Our salesman Ed Rickard did a great job getting us what we wanted and the price we could afford!

Vehicle was ready when promised, washed and ready to go. Service Advisor was friendly and helpful. The appointment time was very convenient and fit well with my schedule.

Right on time everything went just as advertised good job||

Mark Fairchilds is an outstanding salesman and once again got us into a very lovely car and we can afford the monthly lease. Even though GM stopped making the beautiful Cruze we came back because Mark makes you feel like family.

One word Wonderful. It was my own fault I chose the wrong car for me and my lifestyle. After realizing this mistake, I called them back, and they went out of their way to fix what I messed up. In no time at all I have the car that I really wanted. They are amazing, helpful and understanding.

ZERO STRARS!!! SCHEDULE AN APPOINTMENT UNDER YOUR SHOP NAME & THEY BILL THE ACTUAL CUSTOMER THEN TELL ME THEY CANT SWITCH THE BILL INTO THE SHOPS NAME!?!?!? INCOMPETENT IS THE ONLY WORD THAT COMES TO MIND

Great customer service!

Staff was cortious and friendly

Bought a certified used vehicle from Dave Addorisio. It was a very pleasant buying experience. Had a small issue with the vehicle and Dave acted very fast to correct with problem with no questions asked. I would recommend going out of your way and traveling to this dealer, and more specifically dealing with Dave. I would definitely buy another vehicle from Dave and his team... Thank you country club motors.

I would like to say alexa was awesome with everything especially showing and helping set up everything in my trailblazer love it

Was told to bring a company truck here for random misfire, limp mode and a transmission shifting issue. Sat there for about a month and a half(my fault never called them back oops) but no work was done to it. Said they couldn’t replicate the issues and charged 160 dollars to tell us no more than we already knew. Called them about a week before I needed it, hoping to at least get a new plug wire (cylinder number 6 kept popping off) couldn’t get the parts in time. Advance had them in stock, go figure. About 15 minutes into my 20 minute drive home the truck went into limp mode and had to be towed. I’m by no means a mechanic rocket surgeon but managed to figure out what was wrong in less than 30 minutes. Every single plug wire was corroded beyond belief, Easy fix. But here’s the fun part the trans hold a little over 10 quarts well it was 5 quarts low. Shifts like a dream now that it’s actually full.

Always an easy, convenient and friendly experience.

Excellent service, extremely accommodating. Would highly recommend. This was a great experience!

Aaron Shaver has been in continued contact through periodic emails, to show his continued work to help me find a vehicle!

Courteous, helpful and service was done as expected.

All the staff at the Oneonta dealership are very knowledgeable and driven to get the best deal they can for their clients. Its always a pleasure doing business with them.

Nice place very neat and tidy. Away from all the madness that can be Oneonta traffic during college season so perfect for out of towmers like me that dont want to feel over whelmed

Excellent service and very friendly staff as always

Bought my latest car here. Always make good on warranty so far.

Great guys!!! All of them.

The service advisor Tim Vandema is an outstanding employee ----every business should have a employee like him----explained everything and was very helpful--- -would definitely recommend Country Club Motors to everyone----

Ive been going there for the last 5 years bought my cars there. And i used to have great experience. This time around however was horrible. Went for an inspection and have my tire sensors put on. Then my car needed work. My husband used to work on cars and knows what should be done. Had a new steering rack put in but then they put on my old tie rod ends. now my car wont pass inspection because they were not replaced so more money needs to be spent.they did however cover half of the bill because my husband complained. But then they couldnt bother to call me when my car was done. So i had no car till the next day. Then my tire sensors were not cleared and mybtures were not rotated and my sensors were never changed.complimentary wash. Not that it matters i guess our time and money spent there the last 5 years doesnt count. I will be going elsewhere after this experience. I expected better professional service after that mishap.

Always a pleasure dealing with this business

Very nice people to deal with, seften my salesman was excellent to deal with.

This has to be the worst service I have ever received. They had my car for 2 weeks. I was told the car would definitely would be done on Friday. Well Friday came and went no car. Then I was told it would definitely be done Monday morning. I called Monday morning still not done. Regina then tells me for the third time, It will definitely be done Monday afternoon. The car still wasnt done in the afternoon. Regina for the fourth time said, It would definitely be done Monday evening. Needless to say it wasnt done by then. Finally Tuesday the car was finished. Called asked for a bill so it could be paid. She said she would email it to me. The day went on and no email. So I called and told them I had someone coming over in the evening to pick it up. She told me it would be left outside with the keys in it. When the person got there to pick it up. The car was unlocked with no keys in it. Someone did me a favor and I just wasted there time. Called Wednesday and she said it was my fault because I never paid the bill. But she never sent me the bill. So do yourself a favor and stay as far away as you can from Country Club Motors.

They are good and friendly

Work was done promptly, no issues or attempts to upsell services, I was asked about that and declined and that was it, which is how it should be.

Thanks Ed and Frank,They are in the business to sell Vehicles!

Always excellent service, problem quickly solved on my Buick, thank you.

Always great service and the Service Department personnel always greet you with a smile and are very helpful if you have any questions. I always enjoy getting my car serviced at Country Club Chevy. I even bring my husbands E-250 Ford van to them for service/repairs. The entire dealership is the best I have ever been to and we will continue to purchase our vehicles from Country Club Chevrolet.

First oil change on my truck everything went well except they said they washed it but it didnt show it.

Aaron is great seller.. doesnt call you or force you to buy. And he really looks for the car that you want..i didnt buy jet..but he is not calling me as other ones.

Needed help with my car one day and was in a hurry and found this company close by. Friendly and helpful. They have fair prices for fixes and complete this issue fast.

I had bought every vehicle I owned from Country Club since the late 1970s. And I had always been very happy with the company, but the past 2 years everything has changed. We were told that things were replaced with new parts, when they hadnt been. They just rebuilt the old parts. We bought a brand new 2017 Chevy Silverado, which was an expensive vehicle and for them to not honor the warranty or their word is not acceptable.

We have been doing business with them since 2003 and just bought our 3rd new Chevy vehicle from them. They have also performed most of the maintenance on our vehicles as well over the years. Mark Fairchild is the man to see in sales. He gets stuff done and done fast and is very easy to work with when buying a vehicle. The finance dept are also very good at what they do and work very fast and hard to get you approved. In the customer service dept, Penny is the girl to see who is very knowledgeable with cars and will keep you updated on the progress when your car is in the shop being worked on. The folks in the garage know what they are doing and if there is a problem with your vehicle they will find it and also bring things to your attention that will need to be addressed in the near future.

Terrible service. Steals money from college kids. Terrible pricing.

Oil Change and debugging of a cold start issue. Everyone was kind, courteous and very helpful. I was in and out quickly. The Car is running well.

Bought a 2014 Silverado. Great truck. However, when the veihcle was sold to me they claimed I could get a lease option pay for it for 5 years and get another one at the end or I could buy this vehicle by refinancing the baloon payment. I have made EVERY SINGLE PAYMENT ON TIME AND PAID OVER THE AMOUNT DUE. Well the banks will not refinance and they cant get me financed for a new truck. I believe they duped us into the lease finance option by telling us that as long as we made our payments we would be able to get financed again. Beware of them and their close ties to the predatory lending of SFCU.

Everything that was asked to be done was taken care. Great job.

As always the work was done when they said it would be and on time

Called to get help with my buick and needed mechanical advice. the SECRETARY was trying to tell me they couldnt help me and then HUNG UP ON ME. so I called to speak to the manager and HE, in less than two seconds was telling me that my approach was all wrong and that she was well trained. It will be a cold day in hell before I ask help from them again!

Great sales team... Service leaves much to be desired. 2.5 hours for an oil change (took over an hour just to get the car inside) and quite pricey especially considering the wait.

Car started having issues. Their mechanics could find nothing wrong. Found the transmission fluid to be black when I was able to crawl under it. According to the car book, the transmission should be serviced every 50,000 miles. I bought this car after 50,000. It is obvious that no one has touched this transmission in a long time.