I had an amazing experience the other day at Royal Auto! The salesman was extremely knowledgeable and was able to answer every question I had. The finance manager was very helpful in finding me the lowest possible finance rate available to get me a low monthly payment that worked for me. I left feeling extremely happy and feeling like I got a great deal! I would highly recommend buying a vehicle from Royal Auto in Oneonta NY!

Honestly the best service in the area. My techs David Wilcox and William Truax explained to me what needed to be done and gave me great prices. I highly recommend going here especially with techs like them. Thank you very much.

We live in North Carolina and our car broke down while on vacation in New York. The team at Royal took great care of us and diagnosed the problem quickly to get us back on the road in less than 24 hours. Great team! Great service! Great value! 👍

I don’t often leave reviews, but I had to based off my stellar experience with Scott, at Royal Chrysler in Oneonta. I almost didn’t go, because to be honest about 10 years ago I had a not so pleasant experience at this dealership with a very pushy/rude salesman. I’m truly grateful I gave them another chance! When I arrived, I had a list of questions and concerns and was almost certain I would not find what I wanted that fit my budget (and previously hated the whole car buying experience) but Scott sat with me and took time to address all my questions and concerns. He was extremely knowledgeable and was the most genuine, calm and kind salesman I have ever worked with. I left that day feeling like I had made a new friend in a way, who actually cared about my needs instead of just what money he would make off the deal. I’m thrilled with my new car and even more happy with my experience with Scott at Royal. I will definitely be recommending him and this dealership to friends! Thank you again 😊

I left my car for a couple of days to have service engine light checked and the service was great.

Not only did I have the best experience working at Royal Chrysler & Hyundai, but I also had the opportunity to purchase a vehicle from them prior to working. They handle every situation very well and every single person in the building tries their best to make sure every customer walks out with a smile. I want to thank the family for treating me like their own and if you are looking to buy a vehicle or even work at this dealership I 100% recommended stopping down and checking out the amazing crew we have.

My wife we’re both VERY VERY impressed and happy on everything dealing with our new vehicle. We dealt with the following Matt, Joe, Eric and Christian. We would definitely Recommend anyone to go to your place for a vehicle. We have definitely passed on all good things about your company to our friends and family.

Excellent service, first time there to get an oil change. The staff was very profession and courteous.

When you go to Oneonta Royal Chysler you are treated as such. The men and women are the best. I have purchased many Jeeps and Rams from them. The last purchase required above and beyond and they rose to that challenge. A special shout out to Steve, Tony, Alberto, and Ed who were amazing. I would not hesitate to buy again or refer someone to them. My husband and I thank you . 😊

The Dealer is a very nice man who is engaged with his community. I’d recommend them to anyone looking for a vehicle in the area.

Very quick to fix the issue. They (Zach) did a great job. Would absolutely consider taking my vehicle there again.

I live outside Chicago and my van broke down in Cooperstown NY on a Saturday. After getting the van towed to Royal Dodge, when the dealer opened on Monday, Jeremy in the service department called. I explained what happened and I asked him if at all possible to get me back on the road that afternoon. After replacing the AC Compressor, which had locked up my engine, i was back on the road by 1 pm to get home. The staff was friendly, knowledgeable and did a great job to get me going. Thanks Royal. I hope I never have to be stranded in that part of the country but I will not hesitate to bring my van back to them if I am in the area and need service.

Great job by mechanic and service department was excellentWent over and above my expectationsThank you Robert and thanks to your service department well done

Royal Chrysler - Hyundai has been in the Oneonta, NY Market for nearly 40 years under the same ownership . . . The Harris Family has been Selling New, CPOV Used Vehicles and Servicing them in upstate NY since 1968.They are deeply committed to their Communities and live with and among their customers, employees, neighbors and friends. Now Three generations strong, with the fourth on the way . . . shows their family commitment to their businesses and communities.Always support your “grassroots” local businesses when you can!

The whole team at Royal is wonderful. Tony is a great salesman who won’t pressure you and lets you take your time with everything. He is exceptionally knowledgeable in the vehicles he sells, so he’s more than able to answer any questions as they come. Jeremie was also a huge pleasure to work with when it came to the financing. I highly recommend these guys!!

They wasted my time and didn’t even care. I was looking to test drive a Hyundai Kona, preferably an AWD, Brooke told me on the phone that they didn’t have any AWD’s but that I could test drive a front wheel drive. So I made an appointment to test drive a front wheel drive Kona last Saturday. When I arrived for my appointment, I learn that they don’t even have one on the lot. All they have is electric ones. The “salesman” (Scott) that met us didn’t seem to know anything. I thought that since I had driven all the way there, I might as well test drive the electric Kona. So Scott took my drivers license and said he would go get a dealer plate so I could test drive one. While he was inside I walked over to the electric Kona’s and saw the price on them, which is outside of my price range. So I decided it wasn’t worth test driving. I go inside to find Scott and get my license back and he was just standing there with my license in his hand…… just standing there!!!…. Could these guys have wasted any more of my time? I have NEVER had such a bad experience with a Dealership. I do not recommend Royal to anyone who values their time. They were very unprofessional and unhelpful.

I had an appointment for routine scheduled maintenance which should have taken a couple of hours max, instead it took them 7 hours. Even then the car was not ready when I got there and had to wait another half hour. It turned out they changed the oil but did not rotate the tires, as was required by the manufacturer. Customer service is poor and the facility is shoddy. I’m stuck with them. I hope they improve.

Tony was fantastic! Had such a wonderful experience and will definitely be coming back in the future with any other purchases or trade ins.

Had a great experience purchasing a preowned vehicle from Royal Oneonta.Thank you Tony!

Amazing customer service. I won’t go back to where I bought my car.

I needed a new water pump on a Saturday and they squeezed me into busy schedule and had it fixed super fast. They were accommodating and it was much appreciated.

Paul Gore, Service Dept. is an exceptional employee and a true asset to your business. He is courteous, professional, knowledgeable and wonder to deal with. And Ben too 😃

Brought my car in for recalls, the very next day driving it I notice the check engine light is now on and the a/c wouldnt work. Was told to bring it in and theyd take a look at it because it was very possible they hit something.Then was quoted nearly 3k and also $170 to check my a/c. Real bait and switch. They kept trying to tell me it was all coincidence. Then they had the nerve to try and charge me a diagnostics fee for a problem they created. They just kept saying its a very strange coincidence. Strange indeed.

Dont ever bring your dodge there these ppl are rude and disrespectful. Period and lie go to the one in Binghamton

It was GREAT, took my daughter down to get her next new ride. Same guy that I got my car through,. Lets just say, she got seriously HOOKED UP.

I am a local business owner with very little time for personal errands. The staff at Royal were so incredibly accommodating to my husband and myself. We were able to complete the deal from our business! Thanks from one local business to another!

Went to purchase new Jeep spoke with Victoria Elwell. Did everything via email. Had price quote from another dealer gave it to them because they had the color we wanted. Drove 2 hours to get there trade was inspected found nothing wrong with it was as expected. They lowered the trade price $2000 then raised the advertised selling price $1090 from their web site price. Spoke with Steve Harris would not honor the deal kept calling me a wacko. Said the price was wrong on the web site. They will tell you anything you want to hear to get you to go to the dealership then change the deal. Run from this dealer, they will bate you in then switch the price !!! As you can see the dealership likes to throw degrading names at their future customers to intimidate them. You will see the reply from the owner Steve Harris. He thinks by giving you his little pet names he will get you to agree with him. NOT !!! Keep insulting people with your pet names and see how many customers you will have. I included the deal they wrote only to change it once we drove two hours to get there. Car was inspected found to be perfect. They quickly change the price on there web site once we were interested in the car. Bait and switch.

Really great team working to get my car traded in for a jeep cherokee. Very professional and friendly. I appreciate how hard they worked even though I had limited time. Will be buying from them again in the future.

Appointments easy to get, pretty much when you want. Vehicles go in pretty quickly, and are finished in good time. They do check it over pretty good too

Awesome as always💪💯

I ordered a Jeep Willy’s through Royal Chrysler, they were great to work with. Tony R. was my salesman, he’s a class act.

Last fall, I leased a vehicle for the first time in my life.This added to the stress I usually go through getting a new car for my wife. Plus, I was trading in her beloved 2017 Pacifica for a 4WD RAM. (The AWD Pacifica wasn’t available at the time).Friendly, knowledgeable, professional, and patient, TONY made the entire experience not only painless, but enjoyable.He explained everything I needed to know about leasing.He made sure Denise was comfortable driving the truck.He handled ... and explained ... all the lease paperwork.He will handle my future leases.AND THE SERVICE DEPARTMENT IS EQUALLY ACCOMMODATING and FLAWLESS!At initial pick up, the truck was immaculately prepped for delivery.When I enquired if the service department would install a couple of aftermarket items I had thought I could install myself ... WRONG! ... I was told “Yes.”I was given a most convenient appointment and an accurate estimate of the cost and the time it would be ready.As I had about 3,000 miles on the truck when I brought it in for the installations, I asked if I could get an oil change while they had it. Again, “Yes.”The truck was serviced, the aftermarket items installed, the prices reasonable and exactly as quoted ... .I have bought many cars over the last 56 years.I have leased one.I have never had a better experience than at Royal.Thanks to everybody there.

Very nice people to deal with! No pressure whatsoever. I purchased a used truck and they wanted to make sure everything worked properly before they delivered it. And I live two hours away! Every contact with them, whether on the phone or in person, was with a friendly, professional and courteous manner. I would definitely consider them again. Thank you for helping me obtain my dream vehicle!

Couldnt be happier with my new Ram! Friendly and knowledgeable staff who were able to answer any questions i had. I did not feel any pressure to buy a vehicle i didnt want, like you might find at other dealerships.

Purchased a used Wrangler, my first used car buying experience, and the entire experience with the staff at Royal was awesome. I did almost all of the shopping and paperwork remotely, working with Eric initially who sent me dozens of pictures and videos so that I had a good feel for the vehicle before driving in from several hours away to test drive.Tony and Jeremy were extremely accommodating and neither used any gimmicky high pressure sales techniques. Tony got me a great deal while also showing genuine compassion for me and my car buying experience. I hope to work with them again in the future and can’t thank them enough!

5 star in everything from service to car care to even the waiting experience. This place truly will take care of you from start to finish. I have come here many times, and even for some last minute emergency and they always gone above and beyond. I couldnt recommend a place in Oneonta more.

Fast, courteous service.

Royal was easy to deal with and felt no pressure while shopping. I ended up buying a new Grand Cherokee and love it. Alberto was very helpful and answered any questions i had. This was the second vehicle I purchased there and would recommend them to anyone.

My lease was coming to an end in April and I was over my mileage. I contacted the dealership where I leased my car 3 years ago and let them know my situation was with work and COVID. I told I don’t know what you can do but if we can figure something out to possibly keep my car let me know. They came back to me with a $368/mo financing for 6 years on my 2018 compass. After calculating what those payments would come out to I asked the dealer if that was the best rate he could get me and he said yes. So I decided to go to Royal Chrysler of Oneonta as soon as I was greeted by salesperson Gavin Harris and talked with him a while we looked at a lot of different cars and offers Jeep was offering. He showed me everything about all the cars I was thinking about from deals, percentage rates, the whole nine yards. I decided to go with a 2021 Jeep altitude and it was the best decision I made. Everyone there was very helpful and worked hard to make the deal happen, I was treated as if I had previously done business with them already and that’s how a customer should feel. If you’re looking to get in a Jeep and are from the Oneonta area I highly recommend Royal Chrysler of Oneonta.

I had a very nice salesman and finance man however it took too many days to finalize the paperwork, which had to be sent back multiple times for errors, and pick up the car. I have never had to wait multiple days to pickup a car. I will not be shopping there again.

Fantastic, well worth my time

Ive been looking high and low for just the right used SUV. I tried a dealership online that will deliver and do your paperwork all online. They brought me an SUV but ended up having problems with the vehicle, sent it back. I tried Royal Chrysler in Oneonta and Owego, the Oneonta dealership got back with me first and luckily thats where I found my SUV that suited me and my needs. Thanks to Christian Ludwig for helping get this wonderful vehicle.

This is my 3rd purchase with Royal Chrysler. They have always been very accommodating. They have met my expectations every time. They truly make me feel like family. Thank you Steve and Alberto for providIng such a wonderful service to our community.Warmest RegardsArt BodenGeneral ManagerUpstate Bar & Grill

They gave me a fabulous deal on my trade in. They put me in a brand new car....which Ive never had before...for only $20 more a month. Best experience Ive ever had buying a car. Cant thank them enough!....And 2 years later, not quite, my brand new jeep has been in the shop more then any used car Ive ever owned. I have driven their loaners more then I can count. Granted its all been under warranty at this point but the same problems continue. The warranty is not going to last forever yet I feel like this problem will. Ive called them numberous times this week. Theyre either too busy to take my call or Im promised a phone call back I never get. I had to physically show up there and ask to speak to a manager. My car is still in their shop for an unknown problem with an unknown date of diagnosis. Ive called my problem in to Jeep themselves and still, very little is getting done.

Been using royal for service on my truck friendly staff helpful employees. Service guy Paul is excellent very informative knowledgeable and helpful beyond means.

Simple, careful and detailed process. Alberto Graham, once again, made the process of buying a new vehicle enjoyable. Great way to begin the ownership experience.

My wife and I just bought our first car from Royal Chrysler and we could not be more satisfied! From day one, the team at Royal was there to guide us through the process. They communicated promptly and honestly and made us feel beyond confident in our decisions every step of the way. We absolutely love the car and truly feel like well be in the best hands possible with Royal and their experienced and respectful team! To anyone thinking about buying or leasing a car, go see Steve and Gavin and team and I promise you wont regret it! A special shoutout goes out to Gavin for running point for us. Thank you so much!

Really nice people! Tony really helped us out. We appreciate all his help and worked out a good deal for us. I would highly recommend Royal CDJ. Thank you for getting my dream car!

Service Advisor Paul Gore handled my oilchange transaction in a very professional manner.Paul took the time to explain a full range of requested tire options for my truck and allowed me to digest them-not an on the spot rush answer.He is very knowledgeable, went out of his way and provided me with a pre-printed service interval breakdown and ensured that I understood the various oil change programs available.As a result of his actions I will be replacing my tires with a set of recommended tires this week at this dealership.This was my first time here as well.Thanks Paul.

This was actually my first experience dealing with Royal and I really don’t know where to start. From start to finish the sales staff were very attentive and accommodating. Every question and insecurity I had throughout the process of purchasing my 2017 Ram, was made non-existent with the help of Jeremie, Alberto, and Steve! I also was surprised to hear that they offer a very reasonable warranty plan for used vehicles, guaranteeing my investment is protected. The owner Steve Harris was actively involved in each phase of the sale and I could tell he genuinely cared that I ended up in the vehicle that was right for me.I’ve dealt with many dealerships over the years and am happy to say the staff here at Royal are not your stereotypical car salesmen. They are friendly, intelligent, and above all, truly genuine people. I look forward to doing business with the Royal family in the near future and thank you again for everything!

One of three recalls was done fast and professionally by Todd and Paul. They are both people friendly and efficient. I look forward to working with them when parts are in for the next two recalls.So far, I am still very happy with my ‘16 Ram 1500 Ecodiesel.

Always been pleased with this Company for many years. Service is Five Star.. Barry in the service dept always does his best to accommodate and is on the money when I ask how long something would take. As a business owner who is time challenged and prides himself on customer service, I appreciate their attention to both.. Their prices are very competitive in purchasing a vehicle and servicing a vehicle. And their waiting area is clean and friendly. I usually go to Goodyear in Albany for tires as they are usually the lowest priced but Royal’s price was just a few dollars more installed and I saved a trip.. I tell all my clients about them..

Thank you Royal for excellent service every time! I purchased my RAM from your dealership a couple years ago. Your service department is the best I have ever dealt with. I have confidence that the work will be done correctly and timely. When an unexpected problem arises I have been informed and given the cost and extra time estimate. Although everyone in service is excellent, Barry has gone above and beyond to help me out. Paul took the time to let me know that the truck would be due soon for a service and what the cost would be. I appreciate the heads up. I take my Silverado there for service too! Nice people with small town integrity. If you purchase a vehicle from Royal or just use the service department you won’t be sorry.PS: They also have a courtesy ride to local shopping etc for when I don’t want to just sit and wait.

I purchased a new 2016 ram 3500 at this dealership. I have to admit the truck has not been perfect, it has had some problems. All trucks do. What matters is what service you get when problems happen. The service from royal Chrysler has been phenomenal. Any time I need either routine service or unexpected repair the owner of the dealership has arranged for someone to bring a vehicle to my house and take my truck. When the service is done they deliver my truck to my house and pick up the lowner vehicle. I am an owner of a small business and this kind of service saves me valuable time and thus money. The owner of the dealership is available and will work to resolve any problems I have. I would buy another vehicle here just for the phenomenal service.

My experience with the dealership was nothing but exceptional. I came in on a Thursday afternoon and took delivery on Saturday. They made it happen for me, and fast! The Jeep was priced right, they were very fare with my trade in, and very one was above exceptional to work with. I will never go anywhere else to buy a vehicle! Thanks Jim and the entire crew at Royal!

The dealership was so accommodating and patient with me as I was placing my order for my Jeep Wrangler. They did everything to make this experience as least stressful as it could be. I’m in love with my vehicle and recommend this dealership! There aren’t many dealerships that walk you through every payment plan possible to make you feel comfortable about the purchase you’re making. This is the first time I didn’t feel pressured to make a decision in seconds about an important commitment.

Royal was great never had one issue with them in the 30 years I been doing business with them

This has been an amazing experience! Alberto jumped through more than a few hoops for me and I couldn’t be more grateful. From the first phone call to signing papers, they heard everything I said and every concern I had. Alberto went above and beyond!

Worked with Tony and Jermany, they were both wonderful, very friendly, very accommodating!!! Love the Jeep I got and was so easy to work with them, I would recommend them to anyone!!!

This Chrysler dealership has always had my best interests in mind when I have questions about my jeep, or need service. They actually advised me what to do when I was out if town and had a problem. Barry, Paul and Rick are great at listening and fixing and for 5 years Ive been so satisfied. Recommend this dealership hands down.

No pressure sales and worked within my needs and budget for a great vehicle. Thank you Tony and jeremie

They got me in on really short notice for an inspection. When I got there I asked if they could possibly give me an oil change as well. They not only did it extremely fast (super appreciative since I have a 2 year old), but they were able to do both. My fiancé needed it done before he left for Marine Corps training so we truly are sooo appreciative . 10/10 recommend.

They were able to accommodate me very quickly with a problem I was having. Thanks to the service dept for taking care of me quickly!

Had a defective fan (recall item). Called and they were able to get me in the next day. When I get there, the fan actually needed to be replaced. They gave me a loaner car, told me in might be a couple days, and at 0830 the next morning they told me my car was ready. During these crazy days of the pandemic, it was nice to have such good service. Thank you.

I own a 2016 Jeep Cherokee Trailhawk that I purchased new from Royal on September 3rd., 2015. Today marks the 5th time in four years that the same problem has occurred with my vehicle where I cannot drive it. I’ve had it towed to Royal twice on my dime and the next two times they provided the tow. Today I went there to explain that the same problem I’ve been having happened again. ( The last time it was “fixed under warranty”, I got it back and it was back in their shop for the same exact problem two days later ) I was told by Barry it’s not their responsibility to fix the same problem since my warranty expired on September 3rd. They never “fixed” it to begin with. I was told to bring it in and they would again “diagnose” the problem yet again. He was rude and basically told me I was SOL. It should have been fixed correctly the first time, not the second, third, fourth and now fifth time that will now be out of my pocket because the warranty is three weeks out.This vehicle only has a little over 18,000 miles and it’s been nothing but a problem for four years now. To Barry, it WAS the service departments responsibility to fix this vehicle correctly. To have the same problem over and over and over is unacceptable as was your attitude towards me. You guys definitely lost a customer and I have filed a complaint with Chrysler. The person at Chrysler I spoke to saw the number of times this Jeep has been there for the same problem and agreed with me. Also, my brakes were replaced twice by your service department before I even had 15,000 miles on it....something is not right. Yes, you replaced the original brakes at your expense, but only a few thousand miles later I had to have them redone to the tune of $600 plus? Somethings wrong here....never again!!

Took my jeep renegade in for an oil change. I wouldnt take my jeep anywhere else. I know the people there and they always treat me well. Ive purchased my last4 cars from them. And wouldnt buy from anyone else. Thanks Paul and all the folks at Royal.

Very pleased with my purchase.

Just bought my sixth vehicle from Royal Chrysler Dodge. As always the team there is great. The vehicle was ready when they said it would be. Our sales person Alberto is great and makes the whole process very easy, always patient and kind. I would recommend Royal to anyone looking for a vehicle.

Paul in the service department and Mark the mechanic have gone above and beyond to help me with the problems with my truck. I only let them work on my vehicle. I trust them they never have led me wrong yet. They are always helpful and friendly. They make me feel safe. That I dont have to worry theyre going to take care of me. They are two of the best people you have working for you.

My vehicle was repaired in a timely manner. Paul, at the front counter was very polite and helpful. I have had my vehicle here several times over the past few years and they always treated me well.

Stephen Harris, Gavin, Joe P, Jeremy and all of the team at Royal took the very best care of my Hospitality experience while purchasing my new Jeep. They were attentive, not pushy, informative, but let us take our time with our selection. Joe and Gavin are Rockstars and Jeremy got us the best rate while Steve P gave me maximum trade offering. Truly class acts to deal with that well send all of our friends to.Thanks for the wonderful Service and hospitable experience. Many could learn from Mr Harris and the way his dealership treats people.

Took my truck in for a problem with the starter. Their service team, and specifically Paul, were awesome. They communicated well and were extremely professional. Paul went out of his way to make sure we were taken care of.

I love Royal Jeep. Even though I didn’t buy my Renegade there, their service department has been excellent! The advisors are great - courteous and knowledgeable, and have never been condescending even though I’m not very knowledgeable about autos. They have always gone above and beyond. I trust them completely which I have never been able to say about any other dealer or auto service. I’ll buy my next one there, guaranteed!

I’ve purchased two Jeep Wranglers now from Royal over the past three years, they don’t try to sell you just what’s on the lot. In 2017, they found me the exact new Sahara Unlimited that I wanted, in 2020 even during Covid-19 they were able to find and deliver the exact new Rubicon I was looking for! Within two weeks of contacting them, they located the Jeep, picked it up from another location, were able to install a lift kit, running boards, custom rims and tires! I won’t buy a Jeep from anyone else! I’m not local to Oneonta, traveling to buy from Royal is well worth it! The price and service is unbeatable! I didn’t see either Jeep in person before I purchased them, each time when I arrived for pickup, my expectations were exceeded! Where else can you find that kind of trust! Thank you, Royal! ❤️

Paul and the crew exceeded my expectations on replacing the engine in my truck. Paul kept me informed and made sure that everything was ready including making sure there was gas in my truck. I travel all over the east coast and gulf area with my truck and all of my repair work will continue to be done there! Thank you Paul and the Royal team.Ben

I had a wonderful buying experience at Royal, the staff was very courteous and helpful. I would recommend this business for anyone looking for a new or used vehicle.

The people at royal went above and beyond to get me a car that Ive always wanted and resolve a financial situation all in one swing. I highly recommend them.

My husband was a a quest to find the perfect Charger for me after someone hit me and totaled my previous Charger. We put many hours in looking and test driving cars for months. Last week my husband spotted this car online and Tony and him spent a week texting and calling and going over the details. We got a chance to go up on Saturday and Tony was just bringing out the car. We test drove it, went over the numbers and came to an agreement. It was really an experience. Tony or the Staff didnt pressure you about anything. Really nice group of people. They detailed the car and we drove off. BOOM 💥 I wish we found Tony months ago. Thank you to Tony and his Staff for making this happen in 5 hours. We appreciate everyones help as we live 2 hours away.Debi&Russ

Overall experience very positive. Dealership offered loaner car for a few hours truck was being repaired. Tech was very familiar with truck and fixed the issue right away.

Warranty work . Five star service

Weve purchased our last several vehicles from Royal Chrysler. And we service them there too! Our salesman, Jim Westcott, takes excellent care of his customers and the service department bends over backwards to keep our cars in top condition!

Really solid inventory. What’s not to like about Chrysler, Dodge, Jeep, Ram and Hyundai products? They cover all the bases. Friendly staff who genuinely care about their customers’ needs and will go above and beyond for you. Love my Grand Cherokee I got from them.

Great service and friendly staff, I’m very happy with my recent purchase.

Went in Nov 2019 For a sale they were having. Got helped Immediately test drove some jeeps and walked out that day with my dream car. Probably one of the easiest purchases I have ever made and we cant thank them enough.

Dropped off vehicle the day before for tire service and new TPMS sensors. I wasnt contacted until 2:30 on the day of service and informed that they did not have the parts due to a delay. I greatly appreciated that they were willing to install TPMS that I had previously purchased. However, the vehicle was riding poorly and I thought that the sensors were reading improperly with the tires at closed to 40 PSI. I confirmed when I got home that the tires were significantly over-inflated.

Been buying my cars from Royal for 25 years! Love the people. Very fair and transparent .

Excellent experience! Truck could not be better and the customer service is exceptional! Jim Westcott is a tremendous asset to this fantastic group of dedicated professionals. I’ve never been disappointed throughout my 20 year relationship with Royal. From Sales to Service, every aspect is pleasant, considerate and laser focused on great servive and the best possible outcomes. Could not be more satisfied. Thank you for another awesome truck!!!

Great service. Royal got me in quickly, fixed what was wrong and got me on the road. Id certainly recommend them to all need repairs and maintenance done on vehicle.

Paul has always been an excellent service rep. Extremely accommodating and helpful. Will continue to do business with all of our vehicles

Good deal on a truck.

Royal did a fantastic job on my 2014 Elantra and had me back on the road in 48 hours.

Great service and very fast service very accommodating to give them a 10 on everything

I needed recall work done on my vehicle and was able to schedule an appointment quickly. The work was efficiently and pleasantly done. I was satisfied.

Very helpful, great team!I thinking to go back for my next Jeep .Thank you Paul for your great, hard work/silky hands.Thank youAlena

Royal Chrysler goes out of their way to keep you satisfied. They keep my Jeep in top shape. They are friendly and wonderful to work with.

Horrible dealership, the guy in the office Steve Harris is a crook. Likes to call customers nick names......

I am humbled and proud of our Royal Chrysler and Royal Hyundai family employees . . . many of whom have been working here for decades . . . and how well we have and are working together . . . We are all struggling during Covid-19 . . . our dear customers, our friends, our neighbors, our business associates (including our local fellow Car Dealers), our vendors and our factories . . . I truly do not know how this will all washout in the future; I hope and trust that it all will . . . will see you all on the other side! Blessings on one and all! SKH

Good service and following the covid rules. Thank you.

Good pleasant experience staff wasn’t pushy service was quick in getting my new truck ready

Won free wireless ear buds in a mailer! 😊👂🎶. Salesman John was friendly and not too pushy. I havent bought a car from them yet, so I cant give a fair and accurate star rating. I would go back.