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INFINITI of Ontario
2192 Inland Empire Blvd, Ontario, CA 91764, United States
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INFINITI of Ontario
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An
Review №1

Great service! They will work with you to the best of their abilities to fulfill your service. Knowledgeable experience staff and team. I had a great experience, will continue to go there for all my service needs. Olivia Leon was helping me out during my 2 month process with support from her team for the best possible outcome.

Cl
Review №2

I took my Q50S for a Turbo check and had to leave my car. I was assisted by Mike and was very pleased of how informative he was about my car. Also ended up getting rear breaks. My car runs great and would definitely refer Mike to friends and family. Thank you Infiniti of Ontario.

De
Review №3

Thank you so much Infiniti of Ontario!! You all fixed my car and I am happy now. Excellent quick service

Li
Review №4

Beautiful dealership. Saul, in sales, is the best! Service department is on track with scheduling and work performed, Chris is great!!

Ch
Review №5

I am never disappointed with the service that I receive at Infiniti of Ontario! They know how to deliver the highest level of customer service. Everyone is welcoming, warm, and just wonderful!

ja
Review №6

Mike was very helpful and always kept me informed on where and how my car was doing. Also he was understanding and worked around my schedule when it came to scheduling the car pick up, since I had a courtesy car. Overall a great experience with Mike and Infiniti of Ontario.

Mi
Review №7

Eager staff more than glad to help. Nice placed as well. Kept just like a new building

Ro
Review №8

This dealer never tried to sell me anything that I dont need. And they always make sure the correct job is done at very reasonable prices. Very honest. You can trust this dealership.

De
Review №9

I have never had a bad experience at a car dealership before but if you want to have your first go here. I was here to get my vehicle serviced which is warranted and when it came time to pick up my car, it said I owed money on the vehicle for “fuel”. #1 my car was not on E when they picked it up and #2 it was basically on E when I got it. So I’m signing papers and it says fuel charge however the total on the paper says I owe “0” dollars. The lady at the desk calls her manager, Eric over and he tells me I should be grateful I got everything covered because it usually costs a lot more. First off this car is warranted and second this car has had more problems than any other car I’ve experienced and I have only had it for about a year. So, at this point I’m over the conversation and just pay and leave the shop. However on my way out another worker of the dealership comes up to me and asks me where I got the car from and if I bought the car. Like what? This experience was definitely one of my worst and I will definitely be reporting this incident. As a customer service rep you should make your customers feel more welcome and not humiliate them in any way. Its clear my experience being a black woman was clearly discrimination.

Ma
Review №10

We went through Saul to purchase our new vehicle. I cannot express the gratitude we have with all the assistance he gave us. After loosing my vehicle to an accident and searching in multiple dealers with over priced vehicles, we landed at Infinity. Saul helped us and made this purchase as easy as possible even though I was still suffering effects from the accident. Wonderful customer service from Saul and the Infinity team!

Sc
Review №11

Oh my goodness... where do I begin? Everything about INFINITI of Ontario service department was excellent and exceptional. From my service advisor Kevin G. to the service manager Jeremy S. they took care of me and my Q50S like family. Extremely pleased and satisfied is an understatement. I am so happy I choose this INFINITI dealer to have the work done. I am a customer for life, and all my friends and family members will be getting referred here. Excellent communication. Excellent service. Above and beyond all the way around. Thanks again guys for helping me.

Ra
Review №12

Best dealership ever, awesome customer service experience. Maritza Is the best, she takes excellent care of her clients. If great customer service is important to you, book a service appointment with Maritza Aguillard!

Xu
Review №13

Fantastic dealership for all your vehicle needs. Service is always such an enjoyable experience. Sales process was streamlined and very easy. If you want a new INFINITI and the right place to service your car, look no further than INFINITI of Ontario!!!

Jo
Review №14

The best experience Ive ever had buying a vehicle. Luis, his manager Eric and Finance manager TJ went above and beyond. Definitely recommend this dealership to everyone.Thank you guys for my new Q50:D

Lo
Review №15

We were in need of a car in a hurry and Mouris worked with me over the phone to get a great deal. Everything went very smoothly and he had everything ready for us very quickly. The deal was fair and we love the car. Highly recommend this dealership!

Gi
Review №16

I am a customer and have been a customer for a number of years. I have to say the service department has never failed to disappoint me. Always professional and are reasonably priced. I recently went in to get a cosmetic repair done on the lower front end vent cover that popped out of place from road debris kick back from another vehicle. This would have cost over $300 to remove the front end to repair. However, Maritza, the service rep was able to have the repair done without removing the front end. In other words, they could have charged me for over $300 for the repair and did virtually the same thing and I would have never known. This goes to the honesty and integrity of the service department, especially Maritza. Thank you for your professionalism and valuing a long time customer.

Em
Review №17

I went in for an airbag recall & they were very professional & polite. The wait was so comforting & peaceful. They also did an inspection on my car which showed me things I need to get done to my car. I will be taking my car to them for now on & they also give complimentary car washes after they fixed your car for the recall.

Ab
Review №18

I get my Infiniti and my wifes Infiniti service at Ontario . Actually we bought our cars there, great and trustworthy individual at that dealership, service department is the best in southern California . They are best.

Ar
Review №19

Took my car in for the routine oil change and tire rotation, also mentioned about some intermittent rattling noise in ac unit. Jerome made sure that the car was checked out properly and replaced. Noise is gone, car is running good. I am happy. The level of attention that Jerome put in checking the problem like it was his own car to me showed a genuine care for his customers and pride for what he does and pride of the company. Wish all dealers will clone Jerome and deploy him everywhere.

CA
Review №20

TJ is a great F&I Manager

Co
Review №21

Mouris was my sales associate and he was excellent. I felt like family. I definitely recommend this dealer. They are knowledgeable, have vast inventory, and the facility is great.

Sa
Review №22

Friendly staff, beautiful cars and always do their best to keep you satisfied and in a new car.

Ch
Review №23

Our experience at Infiniti of Ontario could not have been any better! We had been looking for the right car for a while and we finally found it here! From start to finish, our experience was fantastic and it was because Saul was Fantastic! We started online and finished in the showroom, which was all extremely easy. Saul was very knowledgeable and helpful, I did not fee any pressure to make a decision on anything other than what I was looking for. They team even gave me a great price for the car I was selling. Manny in finance was also extremely friendly and helpful!Thank you for making my experience fun!Chris

Sa
Review №24

There was nothing to required action! they just did everything simple and quick even in the couple days included delivery to my home. I truly satisfying my new car and the service style. Just call them and give your needs. it will be done before the weekend.

Ar
Review №25

I purchased my infiniti from another dealer and my service light went on. I scheduled an appointment with the other dealer and explained some issues I was having and they referred me to Ontario Infiniti. I drove up without an appt and they were very helpful and were able to schedule my me in and take care of my car issues. Now my car is running like new. Great job to all the staff there and I also got a sparkling car wash.P.s. take a look at the antique collection of 🚗 they for sale in there show room.Thank youArnold M.

Te
Review №26

AWESOME service and attention to detail. Mike was wonderful!!!!! He even called me on my way home to make sure everything was O.K. because I took my car in for an over heating problem-how thoughtful!!!!

Ro
Review №27

My wife and I would like to say thank you so much such a great staff (salesman John and financial guy Manuel Fuentes) you guys are awesome amazing customer service, always showing nice attitude and being all the time open to make a deal. Thank you guys, thanks infiniti of Ontario.

Cr
Review №28

Always a pleasure taking my car in for service. Staff and technicians are helpful, courteous, and honest. The waiting area is clean and safe with provided complementary coffee drinks. And your car is washed as part of the service.

KT
Review №29

The salesman was very nice and helpful. I was really satisfied with his service. He was very friendly. He did all he could to make it possible, and I really appreciate his service.

Jo
Review №30

We received exceptional service from our sales representative John Maina. He kept us updated on the status of our order and promptly responded to any questions we had. Upon receiving the vehicle John was extremely helpful in explaining all of the features and answered all of our questions. The buying process was quick and painless as can be expected when purchasing a new vehicle.

An
Review №31

I highly recommend this dealership! Everyone is very welcoming and friendly. I was able to get the car I wanted with ease.

Ma
Review №32

Ms Brook was very attentive and helpful. She is an asset to the company.

El
Review №33

Buying was a great experience, but the service experience is excellent, Olivia always take care of us but all the staff great Maritza took care of us while Olivia was out for a bit and was also so great...You go in with trust and knowing they will take take of you with everything your car needs. They have great communication with techs and it really reams everyone loves their jobs and do it with pasión to take care of us (clients)...Oh and when I go with a dirty care I get a sparkling clean car back at no extra charge...Happy customer...

Mr
Review №34

Thanks mike for the amazing service. Mike took the time to listen to our needs and concerns, paid attention to detail, and followed up with us after the service. We will definetly be coming back and asking for mike to assist us.

St
Review №35

Had an amazing experience here all due to our awesome salesperson Jorge Aragon! From the moment I arrived he was professional and welcoming. Jorge is a knowledgeable, friendly, patient, honest and fair person who made my car buying experience one of the best Ive ever had. I would highly recommend both him and Infiniti of Ontario and will definitely consider coming back in the future. Highly satisfied with both my experience and my purchase. THANK YOU!

CJ
Review №36

Just got home from an 8 hrs of waiting for my vehicle to have it serviced. I surely wished there is another dealer near my place where I could go to. From the get go I wished the service girl or lady has given me an idea of how long do I have to wait even if I said I was going to wait for my vehicle after they found out more repairs needed. I wished they have checked my brakes first since I told them about it already. I wanted to wait for my vehicle since Infinit does not offer a ride home and pick up service coz of covid but Toyota does? I thought I have a luxury vehicle...I wanted to wait bit surely not 8 long hours common where is the customers service here for a luxury vehicle no food available in the dealership only coffee tsk and afterwards I have to pay 2k added agony to all this experience. Thank god infiniti qx60 has no hybrid nor electric version coz that would be my next vehicle and Im so done with infinit brand! Im exhausted after all day sitting

Da
Review №37

Quick and easy service for my oil change and tire rotation in and out

An
Review №38

Everything regarding the purchase of my 2022 QX55 was exceptional. My salesman John Maina was THE absolute best. His product knowledge was on point. His professionalism and customer service made my buying experience the most memorable Ive had in buying a car. If you are looking to buy an Infiniti, Infiniti of Ontario should be your go-to dealership. Thank you John and staff of Infiniti of Ontario!!

Ma
Review №39

Great experience, Mike service manager was very detailed with all repairs needed.Manny

Se
Review №40

Jorge was my sales man and he did an outstanding job! Made the whole process super easy and easy to understand. He helped me out a lot. My finance manager was TJ and he was also amazing. Super knowledgeable about everything and answered all of my questions. Fast and easy process with Infiniti of Ontario & I drove off with my new car!

Mo
Review №41

Hats off to Mr Jerome Porter. Best Service Advisor I ever had. Mr Porter has been my Service Advisor since I first leased my 2017 Q 60 and treated it like it was his own since the beginning. Infiniti of Ontario is a great establishment with a fantastic waiting room. Some people maybe upset for the wait time but will definitely be comfortable. Nice couches and TV. Always great service and experience at Infiniti of Ontario. Thank you

Rh
Review №42

John in Sales and Manuel in finance did an outstanding job in helping us find and finance the right car for us. They were both very professional.

Ab
Review №43

I have no appointment just call and go the the service gentle man Jerome help me from a to z it was great service .thank you

Ca
Review №44

Joselyn Santos is so kind and gives wonderful service. Great dealership. I will be back and tell others.

Pa
Review №45

Decided on getting an Infiniti and inquired online and within minutes was on the phone with Mouris Haddad and he gave me a deal I couldnt pass up. Highly recommend Infiniti of Ontario!!!

Fr
Review №46

I loved the Ontario location, I arrived at the location at closing an Jerome still took care of car by getting it all checked in for service, so far this is the best dealership experience i have had in a long time, I drive a Q50 Red Sport

My
Review №47

I am proudly to say to be apart of the Infiniti family I came to purchase a Qx60 and I knew for sure that was my pick after a week or so I found another car online I told Saul and he did everything in his power to make sure I was getting my car that was online.Saul was very polite patient and knowledgeable about Infiniti cars. He made everything so easy and possible he worked with to make me comfortable in my brand new Qx30 after everything was said and done he and Tj followed me home so I can bring my car home.Great team work!!!! Thank you Infiniti team everyone served me with over and beyond customer service. Im so in with love my Infiniti Qx30 best decision I made in purchasing my car

Cr
Review №48

Impressed by the awesome customer service given to my husband and I when we purchased our daughters first car, and Im not easily impressed. We made our purchase through a sales rep named John Maina, from the start he was nice, polite, professional and honest. This was the fourth vehicle we had looked at while searching for a vehicle for our daughter and because of John being honest, thorough and answering every single question we had, we decided to purchase the vehicle. He made us feel comfortable and confident about our purchase, and I appreciate that very much. Everyone we came in contact with at this dealership was very polite and professional. Could not have asked for a better buying experience.

Bi
Review №49

The entire staff at Infiniti of Ontario is courteous and professional. All service work was done in a very timely manner, and the car was perfectly clean when I picked it up.Thank you Kevin.

Sh
Review №50

Excellent customer service experience. Maurice was very helpful.

ke
Review №51

Do not go to this dealership they will try to play you even when you have good Credit

Om
Review №52

I called in earlier today to schedule an appointment for oil change. The girl over the phone was very helpful and told me to bring in my car at 4 and that they will take care of it. I do so, I arrive to the dealership 5 minutes before my scheduled time, parked in the service area after a representative told me to do so. I waited in my car for few minutes waiting for someone to come and help me but no one did. After approximately 4 minutes a car comes behind mine, a customer comes out of the car and walked in. I decided to follow him right away. I go in and a representative walked out to greet us. The other customer said I am here to get my car serviced, I said I am here for service as well. She asked if we had an appointment, he said no, I said that I called in earlier and that I have arrived before the other customer. She said she will get us checked in. We both waited in the lounge area for 5 minutes. Another representative walks straight to the other customer and took him to one of the cubicle and get him helped. I have waited so far for 50 minutes and yet to be checked in. After 30 minutes, I went to the same representative that helped us earlier when we walked in, and asked her why haven’t I been checked in yet, and why the other customer got service before me. She said the other customer had an appointment (which is a complete lie) and that I will be checked-in in couple of minutes. 20 minutes later I am still in the lobby and no one seems to care about my existence. Very poor customer service. The funny part, when we first walked in, she didn’t ask for our names, but magically the other customer all of the sudden had an appointment 🤦‍♂️.

Ya
Review №53

Their service is always topnotch. Maritza and Olivia are great and they remember their customers.

Vi
Review №54

Very happy with the service team. Got my infiniti fixed up and washed in no time.

St
Review №55

Great customer service, thorough vehicle inspection.

Al
Review №56

Felt like family, Cory, Jorge, Manny and TJ were so helpful, friendly and attentive to my needs. Will definitely return again.....its my 4th car with them!

Fa
Review №57

Excellent service from our sales person John Maina very experienced, professional made our purchase process very easy.we will highly recommend .infinity of Ontario

Ch
Review №58

We test drove two Q50 vehicles, and ultimately decided to buy one. John Maina was very accommodating, very professional and very polite and courteous through the entire buying process. Every one was very friendly. I had one major concern with the vehicle, and when I mentioned it, it was handled quickly and without hesitation. Overall, the best car buying experience Ive had (this is my 6th car in 18 years)

El
Review №59

My service rep Mike is a great guy and if I was rating him, Id give him 5 stars. He assured me that I would be able to drive out of the service center by noon. He kept me updated every step of the way. I brought the car in for routine/scheduled maintenance and some issues showed up (eg brake pads needs replacement, etc), and each time I asked, I was reassured that we would be done by noon.I needed to be sure because I had another appointment in the afternoon. Unfortunately, in spite of their best efforts, it was after 1pm when I finally was able to take the car (even after leaving the wheel alignment for next time). As a result, I missed my afternoon appointment and had to reschedule for 2 weeks later.

Pa
Review №60

Thank you very much to Saul Lopez for all your help everything was easy fast and simple!

ch
Review №61

Idk man. I’ve been having headache car since may 2020. A 2017 q50 before and after few bolt on mods.On Other Hand I had a ton of fun in one of their loaner cars! Pretty fun qx50!

Ge
Review №62

Very good place to shop the very helpful

gl
Review №63

I am always made to feel like family. From arrival by Ms. Joslyn and when met at the door to leaving when escorted by Joslyn to my car.Andrew Attalla stops by to say hello while Im waiting for service completion, and provides a me with a service update.Coffee, hot chocolate, French Vanilla and more is available while waiting.Thanks family for the complete service car wash when returning my vehicle.

Kr
Review №64

Just purchased our second car from Infiniti of Ontario. Loved my G37s for 10 years but wanted a crossover. We received a great deal on both our trade and purchase of our new QX50. Could not ask for a better experience. Both Cordy and Mauric were great to work with. Go check out their new, beautiful dealership and outstanding service, you will not regret it.

Ro
Review №65

Saul from the internet sales department have helped us with our purchase. And he was very helpful. Very thankful for a great buying experience.

da
Review №66

I love the new Infinity service and dealership in Ontario.Back on the Big Show soon as you make a service appointment you automatically get a text they have a loan car waiting for you and best of all when you walk in you have soft chocolate chip cookies banana cake and Starbucks Coffee waiting for you.It is a dealership so the prices you will pay for repairs or a little more than youll pay outside of the dealership but at least you know youre going to get the right parts and the repairs are done right.

Ho
Review №67

Infiniti of Ontario is wonderful and has quickly become my home base dealership!With some of the other locations having been closed, I chose to go where the service consultants that have helped me over the years, now reside - at the new Ontario location.The staff has always been very professional. They are fair, honest and communicative about any work being done to my vehicle. Their extra attention to customer service really goes along way and is definitely appreciated. Any area of issue or concern are always heard and addressed.In today’s times, it sure is nice to know that your business matters. Ontario cares and it shows.Thank you, Infiniti of Ontario staff and management!

Je
Review №68

We had a great experience with our Sales rep John. We had looked around multiple infiniti dealers for the Qx80 we wanted but no one had the specific one we wanted ... while other dealers reached out to us to tell us they COULD get it (there was only 1 within a 100 mile radius) John reached out to us to tell us he DID get it. Spoke to him Tuesday evening... was driving out their lot with my brand new Qx80 Wednesday night. Our whole experience was amazing and will definitely be recommending infiniti of Ontario to everyone.

Ka
Review №69

Olivia was great, she called when she said she would call. The vehicle was repaired quickly. I was expecting an expensive repair, but it was very reasonable. Thank you for your honesty

Ki
Review №70

Everything went fast. Good deal, excellent service, and good customer service. Also, nice looking establishment with good coffee machine.

Kr
Review №71

Outstanding customer service given to me by Kevin .I took my car in last week because of a service light and over heating of my year 2015 INFINITI. I was being helped by the employee Kevin and he was very helpful and got me an amazing deal/ warranty special I believe he went above and beyond, I couldnt be more happier with my experience at INFINITI of Ontario. I just want to thank him again i will be returning for future services. By the way the all that’s going on right now during covid he managed to stay very helpful he wore his mask and got my car back to me in excellent condition, he even made sure a full inspection was done on my car and noticed I needed tires ! Got my a great dealAnd my car was only there one full day !

Ke
Review №72

Always a great experience working with the team at Infiniti of Ontario. I have purchased several vehicle here and get them all service here as well. They always take care of my vehicle. Highly recommend them!!!

se
Review №73

John was great to work with. I ordered the car online in the afternoon, paperwork was fast. He delivered it that evening and they got me much better financing than my bank at 0.99%. Nothing but postive things to say about the experience

Jo
Review №74

Great service would definitely recommend

st
Review №75

Infiniti of Ontario is THE BEST!!!! Stellar customer service from Luis Cruz. Although then process was lengthy Luis made me very comfortable I didn’t notice the time pass by and at the end I left with my Beautiful QX50. Thank you INFINITI !!!

Ra
Review №76

I had such a great experience at Infinity of Ontario. I came to check out a Hyundai Tucson that we had seen online. Unlike many other car dealerships that I had been to, the car was priced as it was online. There were no ad ons with the exception of DMV fees (of course) but all the other dealerships had ad ons that were not included in the price prior to go seeing and would charge about $800-$1000 more than advertised. Saul and TJ were really nice and got things done as quickly as possible. Overall a great experience and would recommend this dealership to anyone I knew.

Ja
Review №77

At 40 miles this was the closest dealer. We came to have recalls corrected and some minor service. Jerome suggested a day that he could offer courtesy car since it was going to take the whole day. I picked up my car the next morning cleaned and ready to go. Me coming from a Dealership background I was really impressed by the whole experience.

Sp
Review №78

GREAT OVERALL SERVICE, EVERY TIME I GO THERE. MR. PORTER AND THE OTHER STAFF HAVE BEEN VERY FRIENDLY AND PROFESSIONAL. 5 STARS!

La
Review №79

Thanks to Cordy and Jorge and the rest of their team for making my purchase as smooth as possible. We are very happy with our purchase and will definitely come back in the future.

Sa
Review №80

I wasnt sure what to expect at this particular dealership given that Ive never been there before, but Michael Longridge in their service department was so helpful and made my experience there a great one. Thanks Mike!

In
Review №81

Infiniti Ontarios services are very accurate and fast I also like the new car I bought this time. Once again, thank you for providing us with great products and services.

Ch
Review №82

Had to take my mothers car in for some service and Jocelyn helped me. Pretty amazing experience. Definitely helps me understand why people take their cars to the dealer. Youll certainly want to work with Jocelyn in particular. Very knowledgeable, professional, and efficient. Makes me consider adding Inifiniti to my list when purchasing my next car.

Tr
Review №83

After a few weeks of frustrating experiences at other dealerships, my husband and I stopped by Infiniti of Ontario last night on a whim. Luis helped us and from start to finish he was easy going and not pushy at all, something we truly appreciated. In about two hours, we drove off in our brand new QX50. It was probably the easiest and most hassle free car buying experience. We got an amazing deal and the customer service was outstanding. We highly recommend this dealership!

Ra
Review №84

I lease cars all the time. This was the only time, I did not have to put extra hard work in order to get a fair deal. Thanks to Saul Lopez at Infiniti of Ontario and his professionalism I was able to leave with the car we wanted at the price we asked for.

Le
Review №85

Great service department.

sh
Review №86

It was my first time shopping at Infinti Ontario last week, and it could not have been better. The dealership was a beautiful,well designed showroom. They had a large choice of vehicles and a professional, friendly staff. My salesman, Tony Alcantar was exceptional, professional, and a pleasure to work with. He spoke with me on the phone regarding the Qx60 I was searching for and once I arrived at the showroom he had it ready to inspect and drive. The car was exactly as he described it. Once I made my decision to purchase, he made the entire process comfortable and efficient. His customer service went above and beyond my expectations. Will definitely be back and will refer anyone looking for an Infiniti to this dealership and recommend they work with Tony Alcantar. Thank you for my best car purchasing experience at an Infiniti dealership!

Na
Review №87

After looking around at several dealerships for different cars, I ended up at Infiniti of Ontario where I met Jorge. I test drove several SUVs and then Jorge showed me the Q50redsport and I fell in love with it. My experience here was great and no pressure just good service. This is my 4th Infiniti and when Jorge took me to introduce me to everyone, I was happy to see that several of the people that I dealt with at Infiniti Riverside were in Ontario so I know that when I go in for service I will also be in good hands. I would highly recommend this dealership!

Ry
Review №88

Everyone is very professional Infiniti of ontario makes you feel like a million bucks.. overall I had a very good experience would definitely be making future purchases again. Mouris my sales rep was incredible he went out of his way to get me exactly what I wanted thank you Mouris!

Ar
Review №89

Infiniti of Ontario was very quick and efficient when it came to getting my own vehicle. Mouris Haddad & Jorge was quick on meeting my ideal needs on what kind of deal was suitable for me. Genuinely a 5 star service for me.

He
Review №90

This was my 4th time leasing a car from Infiniti. Each time I consulted with Jorge Aragon who made the experience pleasurable and hassle free. Jorge answered all my questions and made sure that I was able to take advantage of all the sales, rebates and deals being offered. He spent about an hour showing me all of the new technology on my new purchases and made himself available for questions after I left. I highly recommend Jorge if you are looking to buy or lease an Infinite.

Be
Review №91

I really like the staff here. Everyone is pleasant and the place is always clean and especially now in the time of COVID. Service reps that Ive worked with are always thorough and attentive. I live closer to another location, but love the service here so I drive a further to get the great service.

Ni
Review №92

I was having issues with my QX80 battery keeping charge. I arrived early morning without an appointment and Mike was very attentive and clearly explained the inspection and options available.I returned a second time the following Monday to have tires placed. The wait was a bit longer than expected but I am pleased with the service provided. Mike made me feel that he genuinely cares for his customers and their safety in their vehicles.

ma
Review №93

Great customer service. Comfortable atmosphere.

JC
Review №94

I would like to start of by saying thank you! The staff including the receptionist will make you feel comfortable just like a second home. I have been dealing with infiniti of Ontario formerly infiniti of montclair for over a decade. I have no incentive for the following words i am truly being honest about the service I have received throughout all my visits. Cordy and Andrew went above and beyond to make sure my vehicle was in the best condition. Those two gentlemen signify the true meaning of total ownership experience . If you would like to experience a different level of customer service that is unlike any other you have felt, come to infiniti of Ontario and tell them Juan Carlos sent you and all for the Juan specials. I guarantee you they will leave you smiling and speechless. They are more than just a dealership to me they are truly like family. Come see for yourself. Maritza along with her team in the service department will make sure your car is well taken care of. They will ensure your satisfaction at any cost because to them the customer is everything. I simply wanted to come here and share an honest opinion about everyone at Infiniti of Ontario. Words cannot explain my gratitude, but I hope you give them a chance when you are in the market for a new or certified pre owned vehicle. Thank you.

Mo
Review №95

This was my first time visiting Infiniti of Ontario and I had a wonderful experience. Saul came out to help me and showed me around explaining all the details of the cars I was interested in. His professionalism and demeanor helped me feel confident that I made the right decision to purchase. They took great care in ensuring I was saving and followed all of the guidelines due to COVID. From beginning to end Saul was there to support me and ensure that my car buying experience was positive. I also worked with the Manuel for the financing and he was very personable and helpful in answering my questions without feeling pressure.

Mi
Review №96

Excellent service, price, and deal from beginning to end. I negotiated the new QX60 lease on the telephone with Internet Mgr. Saul Lopez and Sales Mgr. Miki Takasaki, to save time and they made good on every agreed upon term. This is my second car I bought from this highly professional run establishment; I recommend this dealership for all things Infiniti, including service!

Pa
Review №97

I’ve been meaning to write this review for a while, I finally stopped procrastinating. Infiniti of Ontario has by far the best service department ever. I’ve had the pleasure of having my cars serviced by them for years. Olivia and Andrew are true professionals, that go above and beyond to make sure the customer is satisfied. They are always knowledgeable and seem to know their stuff. My experience at Infiniti of Ontario has been absolutely wonderful.

Ol
Review №98

I had the pleasure of purchasing from Mauris, and finance was TJ. Mouris Haddad seemed honest and straightforward. He got me a satisfactory APR, waited for me to arrive as I travelled from the hi-desert to get there. He stayed past his schedule. He had the ball rolling before ai arrived, which made the process fairly quick. TJ was informative through out as well. Great dealership. I wouldnt hesitate to go there for my next purchase.

Da
Review №99

They did a great job on my car!

DI
Review №100

Excellent staff and experience...love my new car!

Information
100 Photos
100 Comments
4.7 Rating
  • Address:2192 Inland Empire Blvd, Ontario, CA 91764, United States
  • Site:http://infinitiofontario.com/
  • Phone:+1 909-625-8990
Categories
  • Infiniti dealer
  • Car dealer
Working hours
  • Monday:9AM–8PM
  • Tuesday:10AM–7PM
  • Wednesday:9AM–8PM
  • Thursday:9AM–8PM
  • Friday:9AM–8PM
  • Saturday:Closed
  • Sunday:9AM–8PM
Offerings
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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