I am repeated customer of Mercedes-Benz of Ontario.Excellent customer service, and best buying experience…This time Ali firdouse provide outstanding assistance and detailed explanation regarding each model then I finalised my A220. On delivery time finance Manager explain each and every thing about services and different types of insurances etc.Over All that was a very good experience. I appreciate their service

Best experience ever! Thank you Iman for your excellent customer service and for my beautiful new car! This is one happy customer!

They have the best customer service! All the staff take time to know each and every customer needs because is crucial and important to them. There super friendly.

Debbra Pound was amazing!!will definitely recommend. From start to finish Derrick, Dennis, and Debbra made the buying process easy. Will definitely be back & utilize her services from honesty, professionalism, and a flawless experience. Shes not happy unless your happy its wonderful! I love my new car

Bought a GLC. Felt better about the purchase more than other places. Haikim was great to deal with.

Came here with my parents who wanted to buy me a car for college graduation! Everyone was so hospitable, and they even had a Mandarin speaker, Scott Bi, who was an absolute godsend - my parents don’t speak English and I would’ve had a hard time translating if not for him. He patiently walked us through every step of the process until we drove it out of the lot, and he gave us a great deal! Thanks Scott! 谢谢叔叔🤝

Many thanks to Mark & Bernard for being awesome people. They treated me very good when I sold my vehicle. Also Trevor a very generous person. Definitely 5 stars for the whole team who took care of me throughout my ownership of the vehicle!

Just an amazing experience with the staff. Specially Ali Mahmoudhashemi . What an amazing person, went the extra mile to make the purchase happen(I LOVE the CAR). Followed and kept me up-to-date on everything. Treated me like a best friend. Also followed up with me after I got the car just to check if everything is going well. His honesty and kindness is second to none. A friend for life. Thank you Ali. Shout out to Yogi and Dennis also for being such a kind and helpful gentlemen. Thanks all and stay safe

Jonathon and Yogi were awesome!! Jonathon was our salesman and let me tell you, he was excellent! Jonathon was very knowledgeable, friendly, kind, up front and made our buying experience so easy! I hope Jonathon will still be there in four years when we buy our next Mercedes. We even had lunch for my whole family, all four of us, very cool.Yogi made sure he was in touch throughout the buying process and that was very nice.All in all, top level experience we had buying our beautiful Mercedes!!

Mercedes Benz of Ontario has always provided me with impeccable service. The purpose of my visit was to pick-up my 2013 ML350 from service and potentially trade-in my vehicle for another Mercedes Benz SUV. From the moment Ali introduced himself, he provided outstanding customer service. Ali was patient with me and my mom as we asked a plethora of questions about the different vehicles, their features, and buying options. Ali is a very knowledgeable and patient sales person. I highly recommend purchasing your next Mercedes Benz from MB of Ontario and make sure to ask for Ali!

Tony did a great job of showing us our search vehicle. I truly dislike purchasing a car but Tony proved to be the person to the task. He was not over bearing and allowed us to formulate our own decision. Takin, also continued our purchasing process. No double talk, strictly facts and numbers. I did not have to endure hours of bottom crunching pain. You have a great team that was truthful and personable. Wayne and Judy Watanabe

Wow brilliant services! Love the customer services and first approachesOwsome and lovely employees!They deserve 1000+ stars

My experience was a one of a kind and the salesman Johnathan Graham was very accommodating and he told us to get coffee. The coffee area had a variety of coffee and herbal tea to choose from. At the very end, my daughter took home her 2021 GLE 350 luxury Mini SUV.

The best customer service and car buying experience I’ve ever had. Johnathan, Fadi, Danny, and Dennis in the finance department all worked together to make my experience exceptional! Love my new car!

Omg words cannot describe how happy I am with fletcher jones mercedes! Im driving a beautiful 300C Class and its all because everyone from Addi to the finance Mgr to the salesman who helped me the whole process was quick and easy. They treated me like a celebrity. My credit isnt great and I never thought I would be driving this car. Im so grateful to these people. If your looking for a nice car and you want to be treated with respect go to fletcher jones mercedes ontario. They are really good people and very professional. I love my new mercedes! Thank you guys!!

First off Mr. Ted Moreno, Is simply one of the most personable, wonderful Man. Not only did they greet us with a handshake, but sad don’t worry you’re in excellent hands! And yes by far we were in great hands with Mr. Trevor and Mr. Danny! We love our Fletcher Jones of Ontario! This is our Fourth car with you guys! From the very beginning of the welcoming, to the smiles, to the excellent service! We will never go anywhere else.

I received excellent service!! That is why this is my second Mercedes Benz!! Abel is a very good salesman and his thorough explanation of the many new features on my new C 300! I am so happy with this car!! Thank you ALL at Fletcher Jones of Ontario!!

Incredible experience at this dealership! 5* service from my initial call with Patrick, to the sale with Andy (he was phenomenal in answering any question I had, and overall very pleasant, and experienced in his role), to Brian and Frank who assisted me in finalizing my purchase. Also, Yogi the Sales Manager who ensured he met with me before I departed the dealership. Thank you, all!

GREAT EXPERIENCE PURCHASING A MERCEDES FROM HERE.FAST,EASY, GREAT SNACKS,COFFEE. CAR WASHES ARE CONVENIENT WHEN YOUR IN THE AREA.

I got my Mercedes here, it was actually really quick process… I couldn’t make up my mind so I test drove so many cars and changed my mind multiple times on what vehicle I actually wanted and they still treated me like a Queen there. And they wrapped my car in a large red bow. 🎀

I called on Tuesday and ask on G -63 to buy Patrick send me email and confirm with me the price and confirm they have 2 cars on yardI drive from Tarzana to Ontario 1-1/2 hoursIn the moment I sit the salesman say there is 125kMarkup on top of the 182k the msrpThat to rip off customer and the dealership to be super greedyWill never buy MercedesAnd wondering what stupid customers pay 125k over sticker

The best dealership I have ever been to period! After a long day of car shopping I seen this listing on Car Gurus that caught my eye. Decided to check it out, came to Mercedes Benz of Ontario with a frown & left smiling ear to ear I have been to multiple dealerships everywhere never have I experienced such great customer service without any BS, my salesman Richard genuinely cared and listened to my horror stories from previous dealerships. He did the absolute most & went above and beyond for me to get the best deal possible, for that I will always be grateful. Do not hesitate to go to Mercedes Benz of Ontario & ask for Richard!

Tarek was a great help! He was very informative and took his time in showing me the Mercedes C 300. He was able to get me a great car with an affordable payment & he took his time in showing me all the features of the car! I will come again when it’s time to get another Mercedes in the future.

The buying experience was excellent. The sales Guy Jon Klempner was awesome. He gave me top notch customer service and went out of his way so that I was happy with my purchase. They are all very professional and friendly, I highly recommend anyone give them a chance when they are looking to buy or lease a Mercedes Benz.

Iman is a superstar, very knowledgeable with no sales pressure. Will definitely recommend the Ontario MB dealership to family/friends

I had an amazing experience! Brennen helped me every step of the way the moment I walked in. I’m so happy to be a part of the Mercedes family!

This is my second Mercedes and it just keeps getting better. The Ontario team was an absolute pleasure thoughtout the entire process. I recommend highly Mercedes of Ontario for your next purchase or lease.

This place is professional, clean, and amazing customer service. I went in there to lease on the cheaper Mercedes vehicles and I was treated like I was buying the most expensive car on the lot. I went to multiple other car dealers before Mercedes, none of them treated me even close to as professional as Mercedes. Brennen was awesome. He was very knowledgeable, friendly, and helpful. Anyone that is looking to lease, finance, or purchase a vehicle dont worry about going to any other dealers, just go to Mercedes of Ontario to be blown away!!! Shout out to Brennen, Yogi, and Dennis! Thank you all!

I took my car in for service everyone was really nice I was given a courtesy car ...transaction very fast...I will update review after I pick up my car

Had some setbacks initially but the managers are highly profesional and we overcame every obstacle. Great place that’s full of people that actually care. Highly recommended. Thanks guys!!!

It is a luxury place. When I was staying in the office, I felt so comfortable. Jason Cai is working aggressively to help me to buy the vehicle successfully. He has explained the features of different models so that I could easily make the decision which one I like.

Jonathan was my salesman and he was superb he went above and beyond from start to finish and everyone was so kind and helpful as well as the finance department would definitely recommend this place I’ve been to other Mercedes dealerships and Not one compares to to Mercedes of Ontario 🎉🎉🎉🙏🏽

Exceptional Customer Service! Tarek was our sales associate and his level of professionalism and attention was phenomenal. Mercedes-Benz of Ontario exceeded our expectations. We have purchased many vehicles in the past from various dealerships, those dealership do not rival the amount of expertise and care that is given by the staff at Mercedes-Benz of Ontario.We are pleased with our new purchase, and will recommend Mercedes-Benz of Ontario to our family and friends. Tarek is unparalleled in his customer service and knowledge! Tarek treated us with respect, kindness, and assisted us in purchasing the perfect vehicle.Thank you Tarek!

How much to repair panoramic sunroof tracks on a 2016 cla 250

I had a great experience here! Both my mom and I got two beautiful C and CLS styles. Scott was really great with us and we are all very happy our new cars. Perks is that he speaks Mandarin. Look for Scott Bi if you’re looking for someone to take care of you.

If I could I would give 0 starts... whatever you do, DO NOT go here to get any type of service! My car was great until I brought it here for a transmission oil change and after that my car was nothing but problems! Now I have to get a whole new transmission and they do other stuff to your car so that you can come back to them and spend money!

I’d like to first start off by thanking manager “Ken Lau” and salesman “Abel Vargas” for helping me so much and making our dream car come true. It was our first car from Mercedes and the professionalism that me and my wife experienced was beyond amazing. I have never been treated with such respect and welcoming vibes from other dealers I’ve encountered. This is our best experience in our entire car buying previous purchases. The manager and our salesperson were very helpful and extremely understanding and salesperson Abel Vargas even stayed over his required work hours to make sure we were well taken care of. I will definitely be back here very soon! I urge you guys to come here and see my salesman that made it possible and the man himself Ken Lau will definitely do his best to put you in something comfortable for you! CANNOT THANK THEM ENOUGH!!

Wonderful experience from the moment I walked in the door. Everyone was eager and happy to help me. Would definitely recommend going to Mercedes-Benz of Ontario!

Bernard and the entire team were awesome! This is the best Mercedes dealership hands down . They cater to their customers and they ensure that you are ok from the time you walk in the door! I bought a CLA 250 for my daughter and she loves it! The receptionist are so kind and professional! I will return to buy my others daughters Benz real soon! I am here to stay at Ontario Mercedes . They care about their customers!Thank you 🙏🏽

Detail guys are awesome!

Had a great experience with our New Lease purchase. Scott Bi was very informative and courteous with us. He helped us with our decision and we are happy to become part of the Ontario MB family!

I have purchased two Mercedes Benz from this dealership and despite calling in advance to schedule services the Service Dept never provides loaner cars. They state that loaners are unavailable. I have called to reserve a loaner and one second they say that loaners are available then within seconds they say My apologies, loaners are no longer available. These type of inconsistencies are infuriating when a person needs transportation for work. I am very disappointed in this dealership. I am in the market for another Benz but I may go elsewhere eventhough I live locally.

Scott Bi and the team at Mercedes Benz of Ontario blew me away! I’m so happy with my new 2021 GLA! Scott was a kind and professional sales person who ensured to answer ALL of questions during the process. He never gave up and did all he could to meet my needs. Thank you Scott and team for all you do deliver top notch service!!

Best place to service your car... Always a WONDERFUL Experience with Robert Tabor and his team... He treats you like family...

Cant Thank Andy T. anymore. He made the car buying process easy and truly appreciate him coming into dealership on his day off. If youre looking for a new car, ask for Andy!

I have always been impressed with the level of service that this dealership provides. It is my sincere pleasure to keep my business with Ontario Fletcher Jones.

First of all, Id like to say thank you Richard Espinosa for everything you did for me. Thank you Ontario for giving me the opportunity to drive my dreamy Mercedes.

Richard was our Salesman and he was very patient and helpful. This was my first time buying a Mercedes and the process went pretty smooth.

I when to Walter’s Mercedes in Riverside and they tell NO they rejected my credit but I have 760 credit score, so I decided to go to Ontario Mercedes and they were excellent the best customer service and all the managers are great, thank you so much .

Great shopping experience at Ontario Mercedes. I had to do a bit of haggling but at the end got the deal I wanted for 2021 Mercedes GLA.I would definitely recommend Ontario Mercedes for their wide select of cars and options. Do your research and hopefully your next car will be a Mercedes.

Great service ! Nicole was amazing and helped me with all my service needs with my Mercedes

Truly a cut above the rest. Great selection, amazing staff and management. Massaging chairs in the lounge that actually have legit massage function. My little piece of heaven.

I am excited and proud to join the Mercedes - Benz of Ontario Fletcher Jones Family. This is my first time purchasing a Mercedes-Benz and the experience at this dealership was wonderful. Each department was organized and knowledgeable. Imad, Bernard, and Ken were extremely helpful and walked me through the car purchasing process. I highly recommend purchasing a vehicle from Mercedes-Benz of Ontario Fletcher Jones.

Simon Xu was excellent from A to Z! He was knowledgeable, efficient, and thoughtful throughout the process of test driving to running the numbers to closing the deal to orienting me to the car before we drove off! I have purchased other luxury brands (Porsche, BMW, Tesla, Ferrari) and this is my first Mercedes and I must say that the entire experience at Fletcher Jones was top notch!

Sharing an amazing experience hosted by Tarek (Sales) and Ken (Manager) at MB Ontario. I was specific about returning to Mercedes as soon as my lease with Volvo was close to ending. To ensure I had the best deal possible. They were both very understanding on the situation and the model I was looking for. My goal was not to be too upside down on my old lease and for the new lease to be extremely good. They surprisingly met ALL expectations. They went above and beyond to get me a great deal on the exact car I have been wanting for a while and got me out of my lease early. Most thing I appreciate their generosity on my availability. As they made sure my time spent at the dealer was as short as possible as I have two children and a very busy schedule. By far the most understanding and kind staff compared to other MB dealers I have visited. I highly recommend Tarek to anyone who wants to switch cars or try Mercedes.

I have been a loyal customer for over 8 years and Sam was by far the best person to sell me my new car. His customer service was amazing.

They were amazing! Especially Jonathan he helped me through everything! Was super aware of our needs while waiting he even bought us lunch! Thank you so much for making this experience amazing!

We had a wonderful experience purchasing a car at Mercedes Benz Ontario. Everyone made it easy and seamless. Will definitely purchase my next car from them.

I am completely satisfied with my Mercedes-Benz purchase. Imad did an exceptional job, he was very knowledgeable and answered all of my questions. He made sure this was a smooth transaction for me. I am very happy with the service.

Im a returning customer so my process went really fast, did not wait long at all. Everyone there was very courteous. I recommend anyone to go there and you wont be let down. My salesman Fadi is the best, and the young man that he was training will make a great salesman. Thank you .

Very Horrible service. After calling “Trevor” 5 times to lease 2 cars, he said he will call us back after speaking to his manager. It’s been 2 months and we never heard back from him. Guess we’ll take our business elsewhere.Please try avoiding this dealership. Try MercedesBenz in Foothill Ranch. A lot more professional.

Great time. Johan Somi made purchasing a new vehicle very pleasant and comfortable. We were very pleased with his service.

All ways a pleasure to visit our favorite Dealer!! The Bryant Family

My experience with Mercedes Benz of Ontario was phenomenal!! My sales person was Ali!!! He wasn’t pushy and didn’t harass me and I feel like he went above and beyond to make me happy. I told him what I wanted and he made it happen!!!

I started servicing and repairing my vehicle here after Penske Mercedes was sold to Envision. I can only say to anyone going there to check your invoice and get quotes prior to taking your vehicle there. On this occasion I needed a B service and to have the drivers door locked repaired or replaced as the pull would not go up or down with the remote or switch.On this occasion, I was assisted by Robert Tabor and told that the person that had previously helped me was vacation. Once the vehicle arrived, I got a call from Robert. Without the vehicle being inspected or verifying any of the records on the vehicle, he told me that he was recommending their service for 10 year old vehicles, which included changing spark plugs, servicing the transmission and a bunch of other stuff. The service would cost $2300. This alone sounded shady. I advised him that I believe Id already had the transmission serviced and would have to check my receipts. I wouldve thought he could view the entire service history of the vehicle since it has been at dealerships since purchased new. He told me that the technician would also do a thorough inspection and check the spark plugs and determine what services were needed.Despite having a 9 am appointment, the vehicle sat on their lot all day and wasnt touched. The following day, I got another call from Robert around noon. He told me that the engine mounts were starting to collapse so it was recommended those be changed. He also tried to sell me a fuel system treatment. I declined both and inquired into the inspection by the tech since Robert hadnt t mentioned anything about the spark plugs, transmission, or any of the other thing that were part of the bunch of other stuff. He told me that the tech didnt check as those items are done at specific mileage intervals and wouldve been due a long time ago. What happened to the 10 year service?I then looked at the inspection report, which listed the B service ($612.43), door lock repair ($686.75), and the services hed recommended. On the report it indicated that the mounts had collapsed. I asked for photos of the mounts to show the damage as I hadnt noticed any extra vibration, sounds, or any reason to suspect the mounts had failed. I didnt receive any photos or proof the vehicle needed the work. I got this idea from a tech at Penske that would take photos to show me what was needed. Ill be getting a second opinion and then updating this review.At the end of the day, I was again called by Robert and advised the car was done. I asked if he would be sending me an invoice to pay for the bill. He said hed send it once he got off the phone. I received the invoice and noticed that the B service was now listed at $678.53 and the door lock repair at $688.05, an increase of $67.40. I was also shorted on the discount from their coupon. I asked Robert about the increase and was told hed get back to me. The next day I received a new invoice with the cost from the inspection report. The discount was not fixed. I did not receive any explanation for how the costs went up, which I think were fudged. Ill be following up with the service manager and corporate.***Response to Kimberley Camargo on 07/13/2021I understand supporting your technicians report despite there being no symptoms (i.e. vibration, noise, other damage) to a part that wears and degrades. However, that was not my major concern. Did you not read the entire review?I wouldve happily gotten the motor mounts replaced if I trusted Robert. The problem is I dont. The fact that he tried to sell me $2300 worth of services without a review of the service history or an inspection by the technician based solely on the age of the vehicle. Its more problematic that when asked about the 10 year service hed recommended after receiving the inspection report, he then told me that the inspection wasnt done and those items are done based on mileage.8/13/21. Took car back in w/o telling the advisor of the motor mounts. Vehicle was inspected and tech DID NOT find any issues with mounts

I just leased a Mercedes and service was exceptional. They go over and beyond to make you feel important and welcome to own a Mercedes Benz.

The Mercedes Team (Sunil & Sam) provided phenomenal service during the purchase of our vehicles. They made the process seamless and efficient.

I deliver their brand new high end cars and I find the few people I come in contact with to be very professional and very friendly. Gustavo who checks in the cars for me is always great to work with.

I am very happy and satisfied with my experience at the MB Ontario this time. Tarek Alshash, the sales consultant was very polite, respectful, professional, knowledgeable and patient. Thank you Tarek for providing us an excellent and smooth experience. I also like to thank you Eddie, GSM and Takin Ghaznavi, Finance Manager, for their professionalism, help and support. I like to add that this time I am able to purchase my vehicle from MB Ontario because of the above personnel help and support would definitely consider and recommend them for my future needs. Thanks.

Great experience!! took a little longer than I expected but still had a wonderful time.

My wife and I had an exceptional experience at Mercedes Benz of Ontario. Our sales agent Johnathan Graham was very thorough in explaining financial options. Johnathan made us feel like family and was not your typical aggressive sales agent trying to make a quota. The whole staff from sales to management and financing took really good care of us. We appreciate their service and were able to come to an agreement on a beautiful GLC 300. I would recommend friends and family to give them a shot if they are in the market for a Benz.

The dealership went above and beyond to give me the best deal possible. Thank you so much for the incredible customer service!

Hey when I say they WORKED and WORKED to get me in the car I wanted with the specs I desired, I mean it! EXCELLENT job! SUPERB customer service. OUTSTANDING business. I recommend MB Ontario to YOU, YOUR family YOUR friends and their FAMILIES and FRIENDS.

Exceptional service at Mercedes-Benz Of Ontario. My salesman Tony was awesome.

Great service department, got me in and out in under 3 hours. They need more courtesy veichles.

Great Customer Service- After an incident with a loan car, Chris Nelson made is right. Yogi, Johnny, and Ali on the sales and finance side of the dealership and Patty in the service department couldnt have been nicer to us. This is our first Mercedes. Glad we used this dealership.

BEWARE. I wrote a positive review the day of because I was asked too by the sales people, which now I wished that I would of waited. They will juice you up and have great talk game like most sales mans do... Ibrahaim is one who LIED about our conversation pertaining to running my credit. I asked him and his BOSS not to run it through many banks, my bank in particular... Instead they waited the next day and ran my credit through 6 different banks without my permission. My score dropped 30 points. I complained and asked for a letter of removal and the manager Yogi, states that he doesnt do he say she say yet instead he goes with what the incompetent sales co worker of his said which was NOT the truth. I will NOT ever do business at this dealership and make sure to record the conversation if you ask them not to do something because they will stand together and lie about they did. They also after running my credit never told me I was approved until a week later when I called about what they did. One guy said give $7000 down, Yogi said it was $2000 down, the inconsistency is common there.

I recently purchased my first car at Mercedes-Benz of Ontario and I had the best experience thanks to Trevor Harlow and Nancy!

Be honest with your expectations please, don’t have someone tell me they’re going to have the job done on a date where it isn’t finished.

I think buying a car is one of most frustrating things to do. I stopped by to take a look a 2021 GT 53 amg, just to see it. See if my 2 boys car seats would fit. I was just looking. Ed was brought out to me by a young salesman. Why ? Don’t know. But Ed, your the man. I got no pressure, I asked to see the cars interior . Ed went, got the keys opened her up. I told Ed I was just looking, and wanted to see the interior size of the rear seating for my kids. Ed, said, ” let’s go get the car seats out of truck and put them in instead”. Shoot, hell yeah, don’t ask me twice. So we did drove the car, bought it. I told him what I wanted to put down, payment, and done. No hassle. No haggle. New owner of a 2021 GT 53amg. Love it. Thanks.

Great experience from end to end! Carlos was helping me out and was extremely patient and I never felt rushed in making my decision. Great follow up, professional and awesome customer service!!

Trevor Harlow is the man! I have been a customer here at this dealership for a few years now, and they never disappoint me. This year I had the pleasure of working with Mr. Harlow. He worked hard so that I could get exactly what I wanted in terms of car, budget and even the colors! Trevor was professional, and very genuine. Words can not express how much I appreciate him and everything he did for me and my family. Thank you Trevor!!! Also a big thank you to the manager and Nancy for making sure everything was all good at the end. You all are rockstars, I see why your dealership is #3 in the nation!!!! Keep up the hard work, I will see you soon :)Much much Love, Bri

No high pressure salesmen! Knowledgeable staff and friendly too…Fletcher Jones, the best or nothing at all!

Had the best experience ever buying my fourth Mercedes excellent sales people Yogi and Tony!!!

Greatest experience ever buying a car. They make it happen. Johan is amazing. 2021 AMG GT 43. Everybody loves it. You actually live in this car it does so much. MBO forever

Great car buying experience. Hassle free.

The service team definitely provided A-plus service.

Buy a car can be a very stressful experience where you plan to haggle with the dealership all day. The experience at Mercedes Benz of Ontario was much worth the drive from LA, now we were there for a few hours, but the team was really working hard to get us the deal we wanted on the car we wanted. Our salesman was Ali and along with his finance guy and the general manager they got us a great deal!!

I am a returning satisfied customer! Both my husband and I have always received the ultimate Service from the minute we make the appointment until the time we seal the deal! Always a great experience! Thank you Pedram for all your excellent knowledge and THANKS to Ted Moreno and all the sales and finance team! I am happy camper with my new vehicle!

Amazing experience! Johan went above and beyond! I love my C300 Coupe!

From the moment we walked into the dealership we were met with smiling people, none of which pounced upon us or acted with any degree of pressure. It was a nice touch when the smiling receptionist offered us a bottle of cold water (it was 102 outside). We had no problem finding the vehicle we wanted and no pressure from the salesman. Even the finance guy clearly explained everything and was very courteous and professional. We know what we experienced was typical of Fletcher Jones but also know that service flows from the top. Your sales manager, Addi was easy to deal with and very professional. Obviously he set a perfect example for those he supervises. And of course he and his team have a lot to do with why we are and will continue to be repeat customers.

My experience at Mercedes Benz in Ontario was awesome AB and yogie made me feel comfortable from the start great customer service and help me get in the car I wanted and made the process easy and got me out as soon as possible very thankful for those two I recommended AB and yogie

Thank you Mercedes of Ontario best service and highly recommended if you’re looking to purchase ask for Jon or Carlos.

Mercedes of Ontario is the very best car dealership out there. Danny and Yogi are awesome to work with. I cant say enough good things about them. Very polite and down to earth. If youre looking for a good dealership with awesome people, then go to Mercedes-Benz of Ontario. No BS review, 100% true...

Everything was perfect! Great customer service! Only one complaint, my car wasnt washed good.

Terrible service. Worst sales team I’ve come across. Sabrina is one of the most disrespectful sales people I’ve spoke with. Go to Keyes Mercedes and get a great deal. 🤷🏽‍♂️

Ive spoken with several different dealerships about getting a new car and no one made me feel welcomed and that my business was important to them until I spoke with Mercedes Benz of Ontario. I sent in an online inquire and minutes later I received a phone call from a man that was so nice and so helpful and really made me feel like I was in good hands. That phone call made me drive down there shortly after and take the next steps to getting a new car. The phone call brought me there, but the service and professionalism kept me there. Thank you so much for all your help Debra, Brian, and Iman.

Mercedes of Ontario had the nicest service center! I called one closer to home and they were kind of rude. I decided to call Mercedes of Ontario which is 40 minutes away and they treated me so well. They got me an appointment right away. I will be back!

Incredible customer service from Carlos Raez, very knowledge and extremely helpful. He went above and beyond to help me surprise my wife for an unforgettable experience! Thanks again!

I have leased a Mercedes from Fletcher Jones Ontario twice and I have to report that my experience has been wonderful. Last month, I tried to go to Walters MB dealership in Riverside to get my new lease because it was closer to my house. Upon entering and waiting to speak to a salesperson for nearly 30 minutes, I was told since I wasn’t purchasing that day, they would not take someone off the sales floor to answer my questions. I then decided to go back to Ontario and I’m so glad I did. Not online did they answer my questions, but my Salesperson, Ali, was so wonderfully thorough, he insisted to go over everything with me even after I told him that I was still thinking things though. He assured me every step of the way and was never pushy! He found a car for me and held it for me for several days so I can get my affairs in order. On the day I completed the lease transaction, Ali had the car ready, washed, and the lease process was super fast and simple. This was by far the best experience I’ve ever had buying a car.