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Michaels Autos (Used Car Dealer, Quality Vehicles Orlando Florida
7040 E Colonial Dr, Orlando, FL 32807, United States
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Michaels Autos (Used Car Dealer, Quality Vehicles Orlando Florida
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Ri
Review №1

This is hands down the best place i have ever purchased a vehicle from! I have been driving for 40 years plus, and purchased 20 or more vehicles and will go here for my next purchase. Israel, Sidney, and Franco are true seasoned professionals. Thank you all!

Sp
Review №2

Top notch customer service and easy financing! Highly recommended! #HappyCustomer

Ji
Review №3

I highly recommend these wonderful guys at Michaels’s Autos. My boutique auto sales experience was extremely smooth and professional. Israel was quick to get back to me to answer any and all my questions with outstanding and very friendly customer service. Franco went above and beyond to assist me with his kindness and personal touches to make this car buying experience just perfect and for sure the best one yet. I trusted them with the purchase of my adorable MINI, and It was all well worth the 5 hour drive to pick it up and meet them all in person! I will deal with Michael’s Autos again in the future.

Ar
Review №4

Went this Saturday to see a Dodge Journey they had online and the experience was amazing. We got a great deal and Iz and Franco gave us a great service. Now we have a wonderful suv for the family.

Mi
Review №5

Exceptional service from the entire team. After visiting several dealerships for weeks I finally stumbled upon Michaels for a vehicle they recently posted. Despite the age, the vehicle was in mint condition and Sydney was more than happy to share all the details about their buying and selling process as I drove. Franco took the time to explain the financial aspect of the business and by the time I left with the vehicle it felt like dealing with family. The trust and genuine care from the team really made a difference from just a transactional experience. I 100% recommend them to anyone.

Te
Review №6

I purchased a 2015 Ford F-150 Lariet edition from Michael’s and it was the best car purchase I have ever made. The team at Michael’s Auto was stellar to say the least. We are looking for a new car for my wife and you better believe I am going to Michael’s Auto first. Thank you so much for all your help.

Ga
Review №7

Great experience, these guys all helped me out big time. I got a great deal on a dream car. Thanks Israel and Sydney!

ke
Review №8

Boris was good help Thanks?

Ma
Review №9

Michaels auto was professional from the moment I called them. They were very understanding of my situation and were willing to make accommodations that fit my situation. I was very impressed by their willingness to listen and help in my decision. I love my new Lexus and truly believe it was a fantastic deal on all sides. Highly recommend this operation to anyone looking to buy an excellent condition luxury car. I will certainly do business again in the future. 5 star dealership!

Ol
Review №10

Kris was excellent, patient and willing to explain every step of the process. Great first car buying experience!

Wa
Review №11

I dont know where to start explaining my experience at Michaels Autos. I have a Business degree and I will say Michaels is all about the three Cs, customer, customer, and customer. Franco was very professional and paved the way for a smooth purchase. The staff was friendly and I got to meet Syd who had great reviews on their website. I started communicating with Franco about the BMW 540i that caught my eye last Monday, and he made me feel very comfortable in driving down to Orlando to see and test drive the car. Franco was honest and straightforward and now I am the proud owner of that BMW 540i. I will recommend Michaels to my family, friends and anyone interested in purchasing a car. They are the model of what a true dealership should be and how customers should be treated. I lam loving and enjoying the beautiful whip! Thank you Franco!

Ti
Review №12

Sid was great, very nice man and had everything ready to go when we got there. They cleaned the car while we submitted the paperwork. No one tried to upsell us on anything crazy, it was a very straightforward process. Our credit was ok - average, with 2k down. We got a rate below the average for a used car in our score range so we got a good deal.

Br
Review №13

I purchased a vehicle from Michaels Auto sales just yesterday and let me tell you the experience was unbelievable. I flew in from Charlotte NC after speaking to Sydney about their Dodger Charger. The car was immaculate and could have sold itself, however Sydney made my buying experience so simple and easy! I drove the car home 7.5 hours and would do it again. Sydney even texted to make sure I made it home safe. I would definitely recommend them if your looking for a quality vehicle. I feel like i truly have something thats one of a kind.

Br
Review №14

Absolutely the best experience when shopping for a car. Franco and Kristian were so honest when dealing with me. The condition of the building and inside was very clean and inviting. They give great deals at affordable prices I would recommend a 10/10 to shop here. Thanks again Franco and Kristian! Looking forward to purchase again in the future!!!

Lo
Review №15

I would never do business with people who play bait and switch and tell a customer I am done with you.I called at 1230 about a vehicle, talked with Ismael who said yes the vehicle is here that he had to run out and ask for Sidney his manager and he would help me. Arrive at 1305, see Sidney and yes he knew about me, however he had sold the car and Ismael did not know because he had not worked since yesterday. Funny because he said he was just running out. I simply asked how he could do business knowing I was coming to see a certain car (purple jeep for my child), and expect me to look at others, when I was very clear on the phone to Ismael that I wanted the purple one and I was coming to purchase it, he stated I am done with you!How long does it take to update the internet? or make a phone call.

Ja
Review №16

I am so satisfied with my buy here. Kris was very helpful as well as Ken. I went there looking for one thing and me being a girl going alone is usually scary because dealers try to get us. They were so open and honest and guided me the right way . Love my Infiniti ♥️ Thanks guys definitely coming back for the next one !

Cr
Review №17

Sidney is a phenomenal sales person. He is upfront, courteous, knowledgeable and professional. It was the easiest automobile purchase I’ve ever made.I researched purchasing a 1 owner used Infiniti Q50 for ages. I ended up purchasing a 2019 Q50 Red Sport 400 from Michael’s Autos. The price was almost too good to be true, but we drove 2.5 hours to test drive it and see if it was true. They have extremely clean vehicles and pass the wholesale value onto their customers; no haggling or bartering. I will come back to Michael’s Autos for my next purchase.

Jo
Review №18

This is one of the best boutique used car dealerships bar none. I found a vehicle at the right price in immaculate conditions. My salesman, Sydney (which I highly recommend), has a heart of gold. He makes sure that even though you are not at a high end dealership, you certainly feel like you are. The whole experience was great. I highly recommend them!Follow up addition to my original experience. There was an issue that I noticed with the vehicle. They asked me to bring it back to the dealership. After explaining my findings, one of the managers personally drove the vehicle to the repair shop. To be honest, I was astonished, I was expecting to be given the run around followed by the traditional vehicle was sold as is, but they reassured me thats not the way they conduct business there. The vehicle was returned to me within 1 hour repaired and nothing was charged. That is what I call service. If you are looking for a nice car at a great price from a reputable dealer, Michaels Autos is the place!

Ma
Review №19

Ken and Chris and all the guys were all amazing and very helpful and professional.They care about their customers and cars they are no nonsense and to the point even when I was over complicating things they stuck to the basics and got what I needed done! I feel we share the same passion about cars and that’s important for me. There is a genuine passion .

Ch
Review №20

Fastest Ive every bought a car and they werent pushy. Kris helped me out a lot and they helped get the best deal I could. Place is smaller but they go for quality rather than quantity.

Su
Review №21

I have already purchased 2 cars from Michaels auto already, previously I owned a 2016 Hyundai Elentra and replaced it with a 2017 Toyota Corolla with only 12 miles on it! They have a very friendly staff, that always have a smile on their face. You can shop with confidence here and have one of the greatest car buying experiences. I totally recommend coming here to purchase a car, you wont be disappointed

Sa
Review №22

Drove from Philadelphia to get my new car. I would recommend this car dealership to anyone. Amazing people. GREAT pricing. And best of all, the cars they sell are reliable, clean, and one of a kind. I will be telling all of my friends. This dealership is like a dream dealership. Have fun while buying your car and walk out with a car that will make everyone jealous for a great price. Looking forward to making the drive again just to get a car from them in the future.

Ge
Review №23

I love this dealership. The whole staff is awesome!!!! I have just bought my 5th and 6th car here just this week!! Franco is an outstanding manager who is second to none and works tirelessly with his staff to get a deal that is the right fit. Phenomenal experience from beginning to end. If you shop at Michael’s you will never be disappointed. I would give 10 stars if I could. Keep up the superior salesmanship and keep getting cars guys. I will buy my 7th car from Michael’s soon!!!

An
Review №24

I just want to say a HUGE Thank you to Sid and Ken!Today I purchased the Pilot of my dreams! It has allthe bells and whistles and is immaculate. I worked withSid remotely via email, Text and a couple calls.. he closedthe deal with me. They sent a appraiser to appraise myvehicle and when done Sid delivered the vehicle to meand picked up my trade in. Let me say without these twoI would still be looking.See I take care of my 94 yr old mother with Alzheimers.They were so understanding to my situation and not beingable to leave her alone to visit their dealership. They wereso understanding and accommodating. Very rare in thesetimes.Thank you to Sid and Ken you made this the BEST car buyingexperience I have ever had.......THANK YOU!!

Br
Review №25

Sid welcomed us as soon as we got out of our car. No waiting or looking around for someone to help you, I went to another dealership prior and I cant say the same for them. Beautiful cars in excellent condition and very clean. When we got home we noticed a little cap missing and we called Sid, without hesitation he ordered the part for us. Franco was also very attentive to our BMW needs, he really knows his stuff! Ken in finance was also great. Thank you guys for making something so stressful, super fun and easy! We will definitely be back for our future car purchases!

St
Review №26

Amazing team!!! Franco, killed it in professionalism, un-parallel service, and hands down the easy car buying experience ever! Highly recommend this dealer and team for anyone looking to purchase or finance a new or used vehicle! Keep up the awesome work!

da
Review №27

Thanks to kristian and ken for helping me out with the car they are amazing sellers and greatly appreciated. Would recommend.

Ja
Review №28

I came in to michaels autos to look around, I spotted a car that caught my attention, looked at it. The next day, I brought my girlfriend in and she loved it. We traded in her car for it. We are proud owners of a new 2017 Toyota Corolla now. The experience you endure here will relieve your past experiences with car salesmen. The management is phenomenal, Franco and ken got me the numbers I wanted and we made a deal. If you are in the market for a clean vehicle at an honest price with great customer service come see these guys! You will get referrals from me.Jack!

CP
Review №29

Okay. I thought this place might be a little sketchy. I mean, its right there in the middle of all the, um, less attractive used auto dealers in East Orlando. They had a Jeep Wrangler that matched up almost exactly what I was looking for. I sent a message through Auto Trader showing my interest in the Jeep. I got an almost immediately reply by phone from Sidney. He was super friendly on the phone, so I headed down there a couple days later.The lot is not what you expect for the area. Fantastic cars in the lot, the building is clean and well kept.I showed up for my appointment and Sidney meet me outside. Hes super! Excellent attitude. Personable. No pushing. I was really only interested in test driving (but I was hooked the moment I turned out onto SR50.) I went inside to hear the numbers. No haggling, just up front numbers. I didnt buy that day. I was back in a few days and drove off happy.Sidney, Franco, and Ken were great! Respectful of what I wanted. I will go back to the guys again. Theyve been there 20 years, so they know what to do.

Fe
Review №30

Need to go no further than Michaels Autos!First, let me start by stating Franco and Ken were AWESOME! Easy to deal with, not pushy, not trying to sell you add-ons that we did not care for, and to the point. Franco was great! He made this so smooth and I can say this was most assuredly the easiest transaction we have ever had purchasing a vehicle. Usually people hate this part of the car buying experience (talking with the shark finance guy and having to bully them back and forth), but Ken was spot on and had this down to a science and actually listened to what we wanted and made it happen. The integrity is key with my wife and I. They did not disappoint.My wife and I drove up from Tampa to see a vehicle they had on the lot. We were in and out of there (with our trade) in 3 hours (to include a test drive). I will state, my wife and I buy a car every couple of years. They are usually high end, very low mileage cars, just what they specialize in. We have always gone to another company here in Tampa. However, with new management, they have lost their luster so to say. While searching for a car online, we found Michaels Autos. They are perfect! Not about the flashy building to show money and their power, they are about the people and the cars on the lot.... They not only have our business until they decide to close down or new management takes over, but we will send others their way as well. While the drive is a little more than we like, the sheer in and out and no BS is worth the drive. Plus the ride home in your new vehicle really lets you take it all in.Franco and Ken, thank you guys! You have new customers and more to follow once I get the word out. By the way, I will be back for a Vette!!!

yi
Review №31

Just wanted to say this being the third car I’ve bought in my life, Kenan Moose hands down made it the easiest and smoothest transaction I’ve experienced! He also helped find the best option for me and my budget and truly cared about what I needed and was best for me! They aren’t just here to make a quick buck they’re here to have customers for life! I highly recommend Michaels Auto to anyone who needs helping finding a car without getting up sold or taken advantage of 10/10 Michaels Auto is the way to go

ky
Review №32

Just picked up our new Tesla from Ken.Ken made the process easy and painless.We highly recommend michaels autos! We will definitely be back for the next car!

Da
Review №33

I went through so much at Michaels auto to get my Dream car the Chrysler 300 and none of it was their fault. The cars are absolutely beautiful and super clean. Sydney and the staff at Michaels auto took care of me really well and the experience was more than 5 stars. I was a mess walking into the dealership. They took me to the bank to get the cash and all while on the phone trying to help me get car insurance too. At one point I wasn’t sure if I could get the car because of the mess I was in but Sydney didn’t let me walk out of the dealership. He said And I quote “My Job isn’t to have you walk out of here, it’s to have you drive Off in your dream car“. I did just that! Thank you to Syd and the entire staff. My Monthly payments are affordable and so is the car insurance. I can rave on and on about the Experience but its just something that you would need to experience yourself. Highly recommended! Upfront and honest and I’m glade I chose them.

Da
Review №34

Beyond exceptional service from Franco & Ken. Helped me get the car i’ve always wanted with no hassle! They look out for you and will show you that they don’t play around! Can’t thank y’all enough.

Sp
Review №35

First car from here and Def wont be my last.Thanks to Ken, Sam and the boys for finding and selling me a beauty

Je
Review №36

I had the most enjoyable experience purchasing my new-to-me car here! Rocky was quick to reply and set up an appointment for me to come in and check out the car I had been eyeing. He was very helpful in showing me all the options they had, and he and the team made trading in my current car for my new one, a very smooth and easy process! Great customer service, and excellent selection of beautiful and quality vehicles. I highly recommend looking here for your next car!

St
Review №37

Hands down one of the best dealerships around! Everyone there was very friendly and professional from beginning to end. My deal couldn’t have been done any faster or smoother thanks to them, no sitting in the dealership for hours they have you in and out. Would definitely recommend them to anyone. Thanks again!

Ma
Review №38

Kris and Ken are some of the most fun and professional guys that Ive ever dealt with in the car buying industry. Great customer service, tons of knowledge on the vehicles that they sell and they really do care about getting you the best deal on the car that you want. Kris and Ken both went above and beyond to make sure that I was taken care of, the deal made sense and more importantly that I was happy with my new investment. 10/10 will continue to purchase my vehicles through these guys, I urge you to check them out and give them a chance to provide you with an amazing car buying experience.

Br
Review №39

Excellent luxury car Dealership. The cars are all in pristine condition, hand selected by the owner. I purchased a BMW X3 from them and it only had one owner and looked brand new. This is a quality lot that does not sell any junk. Highly recommended and I’ll be sending my friends and family to Michael’s for years to come. Prices are great and the staff is friendly, knowledgeable, and helpful. They go above and beyond to get you in the car you want! Thanks again!

Ja
Review №40

Easy to work with and very friendly. Highly recommended!

jo
Review №41

This was by far the most pleasant experience Ive had while buying a car. Kristen and Ken were great. Thumbs up

Al
Review №42

I called this dealership to test drive a car, they said no problem, come over. I come in 20min, talk to the guy, hes asking when and how I plan to purchase a vehicle, I said in next months. He then goes to talk to his boss comes back and says we can not test drive today because of hurricane warning! Wow, what a joke. What a way to treat customers. I will be better off taking my business somewhere else!

B
Review №43

ABSOLUTELY best used car sales service in Orlando. Treated like a valued guest as well as a friend. Very personable, honest and funny sales who sell only the best. Finance department is diligent and effective! LOVE my new BMW its perfect, thank you Sid!!!!!

Ja
Review №44

Sydney was very knowledgeable of the vehicles on the lot and specifically the BMW which i ended up purchasing. They have some really great high end vehicles! Also, Ken was superb on the financing and paperwork, which was very quick. These guys are the best at customer service with no pressure!! They treated my like family.Great job Sydney and Ken!!

Ta
Review №45

Omg!! Sidney is fabulous!! He is very thorough and accessible. He made my car buying an awesome experience! Let me tell yall, my car looks great online but it looks so much better in person! I was in awe how immaculate it looked! The dealership has a lot full of great vehicles with low miles and reasonable prices. The car I bought was a 2018 Acura RLX with only 8,000 miles!! It was everything that I wanted in a car. Im so glad I came across this place online!! I am a very happy and a satisfied customer. The staff at Michaels autos are professional and amazing to do business with. Check them out..you wont be disappointed!! Its worth the drive...the flight..however you decide to get there..just Come!

An
Review №46

The process of buying our car was extremely easy. Ken answered all of our questions and then some he was extremely patient and understanding. We are so happy with our new car!!

Ju
Review №47

We took our time searching for the car we wanted and dealt with several different dealers. Kris and Ken were by far the BEST. They were never pushy, but were helpful in everyway. The vehicle is amazing. I got the vehicle I wanted with a payment I am happy with. I would definitely recommend them to family and friends. They made everything so easy!

Da
Review №48

I drove all over Florida looking for a Jeep Compass Trailhawk and nowhere could compare to the guys at Michaels. Looking at the lot they have, you can tell they care about their inventory. With this being my first car buy I was scared and unsure but I honestly couldnt have asked for it to be any better. Thank you to Sidney and Ken who were both very open, honest and helping. If youre reading this and thinking where to go to get your next car. Dont go any further. Theyll sort you out. 6 out of 5 stars

An
Review №49

Thanks to Kris and Franco I had a great experience purchasing a car at Michaels Auto. They were friendly, helpful and very professional. The cars at the dealership are in excellent condition and you have a variety to choose from. I got to take home a BMW X1 and am very happy with my purchase! Thanks again

Ca
Review №50

Michaels Auto has been one of the few places that we purchased our vehicles on more than one occasion. We received great treatment and the vehicles purchased has been in excellent condition. Franco has been our person of contact for several years. Thank you Franck and Robby.

Do
Review №51

Michaels Autos was recommended to me highly by a family friend... Bassem took excellent care of my mom and I from the moment we walked in. Quick and friendly service! The vehicle was in pristine condition for an unbeatable price! Bassem is not usually on the car sales, however he made us feel very welcome with no pressure. Thank you so much for my new CR-V!! I highly recommend checking them out for yourself! They’ve been in business so long for a reason!

Co
Review №52

Great experience at Michaels Autos! Kris was our salesperson and was excellent! He was personable, easy-going, honest and helpful. We definitely recommend him!!The whole staff was great to work with! They were professional, knowledgeable, friendly, and funny too! It seemed like they all had a lot of experience. We got a great, straight-forward deal, and had a great experience all around! Thanks for all your help, Michaels Autos! We love our new Nissan Sentra!

Jo
Review №53

Excellent buying experience!! Very easy straight forward! No hassle no games! Everyone here are stand up guys and my salesman Kristian was awesome! He guided me every step of the way, and made it so I was comfortable with the whole buying experience! Definitely recommend buying from here! They have beautiful cars, and very low and affordable prices and they even provide financing... which comes in handy! Thanks again for making my experience enjoyable Kristan... will definitely tell friends and family!!

Ri
Review №54

Called and spoke to Kris. Came in an hour later, and him & his manager Ken got me into the car I wanted in maybe 30-45 min flat. I was already being given the run around by previous dealers, so their knowledge and amazing customer service was a breath of fresh air. I’ve already recommended them to my friends, and whenever I’m ready to upgrade again, these guys will be the first place I go to. AMAZING job guys... way to make purchasing/financing a vehicle a pleasurable experience. I wish I could give 10 stars

Jo
Review №55

These guys are awesome...!!! Kris (salesman) showed me around, he was very knowledgeable with their inventory. I picked out a car then Ken (finance) took over. He got me the best deal on interest rate and kept me on budget. He even made some accommodations so that I could take the car home that night. Overall, Kris and Ken were very professional and patient I would recommend these guys to anyone that is looking for a clean, reliable used car.

ro
Review №56

Amazing dealership, they gave me a really great deal!! I felt like I could trust them and I really love my Infiniti Q50

Br
Review №57

I really appreciate the effort, professionalism and no-games attitude the guys at Michaels Auto showed me. From the looks of the reviews its just plain how they conduct business. Cecil was awesome. I put my trust in him and he didnt let me down. Sidney was super polite. I can tell those guys are a team. Ken, really does an excellent job and he beat my interest rate by almost 3%. And their inventory... they have some beautiful cars. Theyre clean and I really felt comfortable with their selection as far as quality and everything else a buyer looks for in a car. Really thankful I found Mikes!!

ah
Review №58

I bought a used Jeep from Mike and I love it. The process here is so easy they literally pamper you the whole time. Plus they let me take an extra long test drive. Will def be buying my next car here.

bi
Review №59

Great people great very honest they straight forward people highly recommended

Mi
Review №60

Went to a much larger dealership and had an underwhelming experience. Started with the 2017 Lexus 350 I called about 3 hours prior but it had a dead battery when we went to start it... vehicle was not as clean as it should have been either, no care really. Next I called Michaels that had a Lexus I was interested in, told them I was coming over and they were ready for me with a super clean car and a boutique feel that was professional. Great experience from beginning to the end, in and out in about 90 minutes and no one pushed, they made it easy.

Br
Review №61

The BEST! Hands down the best car dealership Ive ever dealt with. Not only were they great during the purchase but we just received a refund check for something we never would have known about.

Ry
Review №62

Kris and ken really helped me out a lot, had an amazing experience. Will do business with them anytime I need a new car. Straight forward, and talked to me about the realty and expectations of the true car buying world.

Ne
Review №63

There is a reason why Michaels Autos is rated so high and thats because of their staff. It was a pleasure having Sidney help us. Sidney really made the process smooth with no pressure and was very transparent with all fees. Cant forget Ken too who was extremely nice and worked out the numbers for us and we were able to get the car we wanted. Their cars are the best with the best packages at an awesome price. I would recommend all to Michaels Autos and I would come back to buy another car from them.

Ne
Review №64

Fantastic service and management team.. my experience was 10+ they have nothing but great quality clean automobile. I will definitely purchase there again.. Sidney was very helpful and took his time... to show is all we needed to see..

Ma
Review №65

I personally worked with Kenan andKris and had a great overall experience at the dealership. I am a out of state buyer so they took the time to send lots of pictures and video of the car and upon arriving at the airport they had a vehicle there waiting for me to come straight to the dealership. It wasn’t Sunday so they treated me to chick fil A and most importantly the car was AS DESCRIBED and in perfect condition! Couldn’t be any happier ! Would love to deal with them again in the near future.

Vi
Review №66

Michaels Autos sold me a car I couldnt find in my state without some insane price tag or some crook trying to screw me. The dealers, the financiers, and the title specialists helped me AND I got my car cheaper than expected! They were up front, honest, patient, polite, and most importantly helpful. I WISH my states dealers were half as awesome!

Da
Review №67

Very nice and fair placeGreat customers skillsAnd very knowledgeable about the cars they are selling

Ch
Review №68

Such AWESOME service!Ken & Sydney are the best!!!! They really showed they cared and wanted to make sure we left with a car.They did everything they could to make sure I got the car I wanted to drive off the lot with!The customer service here is just amazing, something you don’t get at other dealerships.These guys made me feel at home, and I will definitely make sure to recommend them when someone is looking for a nice used vehicle.The cars on the lot are also really nice I had my eye set on one specific car but others caught my eye as well. But I left with current my dream car!UPDATE 2020: I regret going to Michael’s auto. THEY WILL SCAM YOU FOR YOUR MONEY. THEY WILL TELL YOU PUT 3,000 DOWN AND TAKE 2,000 FOR THEMSELVES!Don’t count on keeping your car long. They’ll sell you a car Just to make money. They knew my situation and sold me a car that I could not renew A registration for. I’d say best crooks in Orlando.

Ni
Review №69

This is what hospitality is all about. Kenan took care of us top notch. Great Inventory to browse through and the process was easy and fast. Love the car. Thanks

Ma
Review №70

Kris was super friendly and helpful. I’m beyond happy with my purchase. Thank you for all your help. You guys are the best. Look forward to my next purchase with you.

Ra
Review №71

I know car shopping can be stressful at times...but let me tell you, these guys are doing an amazing job at Michaels Autos! The entire staff, from Sidney who initially helped me over the phone to Jeff by showing me the vehicle/vehicles I was interested in to Ken (THE guy) that put all he numbers together and made everything work...in MY favor! Great job fellas, your attention to detail, willingness to help and the quality of your vehicles are making this dealership one of the very best in Orlando. Will be referring some people your way for sure! Thanks again!

Mo
Review №72

Chris was excellent support from before arriving to see the vehicle. Was available for answering all questions and made the process stress free. Great service from the beginning till end. The staff was transparent with the fees. Thank you guys!

G
Review №73

Great customer service!! They have a large inventory of high end vehicles for awesome prices. They happily showed me many cars until I decided on which car would be my first car I purchased on my own. An overall great place to find your perfect car, I would definitely recommend.Thank you Mike & Cecil!! I love my Lexus!!

Sa
Review №74

We came to Orlando to spend the night and buy our daughter a car. We were driving by the dealerships and stopped at this on after seeing all the beautiful high end cars on the lot from the road way. Best decision we made. We walked in. Saw 2 Mini Coopers. Didn’t even test drive it. We saw it and said that what we want. We were approved in 5 minutes and 30 minutes later we walked out with a key. They were nice enough to keep the car there until we return tomorrow so we don’t have to drive around in 2 cars. This is the only place I will ever shop from for a car. And the best part. Factory warranty and below market value. Nicest people you will ever meet

De
Review №75

Cant say enough great things about the team at Michaels Auto. As a repeat customer (2 cars in 4 months) we were greeted as old friends! Sam - amazing! Thank you for taking such great care of us - from letting my daughter drive as many cars as she needed to pick the right one, to making sure both our cars were delivered in immaculate condition, with a full tank of gas. If youre looking for a recent model, clean car from a reliable, knowledgeable professional call and ask for Sam!

Li
Review №76

Sam, Franky they are the Best. They put their customer 1st. They really really help me out a lot. You guys are the BEST!!!! I’m so glad to have found them.AWESOME CUSTOMER SERVICE 😁😁

St
Review №77

My husband saw a 2015 Toyota Prius Persona online and fell in love with it, and then tasked me with purchasing it. We live in Arizona, and I worked remotely with Chris every step of the way, and he was extremely helpful. Very communicative and knowledgeable, and if he didnt know something he researched and got back to me quickly. My husband arrived and said the car was very clean, looked great, and drives perfectly. His only complaint was that it only had about a quarter tank of gas. Hes on his way back to AZ now and is liking the feel of his new car. Its worth noting that my husband is a Marine Veteran and has high expectations to say the least, so I appreciate that Chris was available any time to help if needed. It made my job much easier and Im very grateful for that!Thank you Chris, and thank you Michaels Autos!

Vi
Review №78

I am extremely satisfied with my recent Nissan purchase with the dealer. I interacted with Bassem; he has complete knowledge and guided me fully. He made my car purchasing experience very comfortable and effortless. He ensured to respond for every possible question I had. Kudos to him !!! will definitely recommend this dealer to my friends.

Br
Review №79

My wife spotted a beautiful Lincoln on the CarFax website. She has been looking for a specific SUV in excellent condition with low miles, good luck finding that.When I received the text that said “babe, can I have this” I knew she found her dream car.The problem was the car was located over an hour away and I knew it wouldn’t last long. I called Michaels Autos to see if the car was still available and if there was any activity/interest from others on the car. Sid answered my call and let me know that two others were trying to negotiate over the phone so I knew I had to act quick. I told Sid that we would be there after I got out of work the next day and to please call me if the car sold before we were able to leave.My wife was excited on the drive over and I was hoping the pictures and mileage were as stated on the website.When we arrived Sid greeted us in the parking lot and escorted us to my wife’s dream car. Sid was extremely professional and educated us on everything we needed to know. The test drive was a success and my wife was in heaven. Now it was all up to the financing, who enjoys this part? Nobody!This is where you typically hate the idea that you even went to look at a new car.Ken the finance manager asked a few simple questions and realized I knew what I wanted and said he would make it happen.Ken returned in under 10 minutes with a payment about $5 above what we were looking for. Really? Who does that!Ken and Sid worked very quickly and we were out the door with a new car in a little over an hour total.This was by far my best experience buying a car and I would recommend Michaels Autos to anyone looking for a new car.Thank you Sid and Ken for your help in delivering my wife’s dream car.Sincerely,Bruce Leaf

Fa
Review №80

Working with Kris was an absolute pleasure. 10 stars all the way check him out

Se
Review №81

My boyfriend and I bought our first car together here. Mike Auto was fantastic with working with the money we had and situations that arose in order to put us in our new car. Cliff was an amazing help and made sure we understood what we needed to do and guided us throughout the whole process. I would definitely recommend this place to anyone looking to buy a used car. They are very professional and the cars are in such good condition, you would never know they were used. I will definitely be coming back to get my next car!

As
Review №82

Bought my car from Sidney great service! I am not local having to go through the process of buying and having it delivered was a breeze. Sidney was familiar with the process and walked me through it all. I would highly recommend this dealership and I love my little car.

Ch
Review №83

Great customer service! Awesome dealership. Highly recommended. No complaints over this smooth and easy process. Everyone is here to help and make you feel like family!When you come by looking for a great car ask for Jeff! He’s great!

Ju
Review №84

I really liked the boutique experience at this dealership vs a larger dealership. This dealership was stocked with a variety of luxury cars- all beautiful- and I felt like a private customer. I came in for a specific car and Franco was awesome at guiding me through the deal and making it all happen smoothly. I couldn’t be happier. I’ll be back in a couple more years for an upgrade to an S series ;) Great price, great service. I look forward to dealing with Franco again in the future. Don’t hesitate to shop here.

sa
Review №85

Keenan (aka Ken) was super nice ! Drove all the way from West Palm to get my car and it was raining and hard to test drive and he didn’t pressure us to buy at all. He was also very helpful and patient with finding financing . He even found an old tag and saved me hundreds by doing a tag transfer instead of a new one :) would recommend !

Po
Review №86

I dont usually leave some feedback but let me tell you...I felt so welcome by this dealer and staff (specially Cecil Silva--he is the best) that my transaction was smooth, quick, and approved in less than 2 hours. I was able to test drive 2 cars and I did not felt any sale pressure at all. I got the car that I wanted in excellent condition. I highly recommend this dealer.

sa
Review №87

Great experience and high quality cars at great prices. Cecil was friendly and helpful and I didnt feel any pressure. Overall would definitely recommend to others and use for future purchases!

Ma
Review №88

Awesome staff but Cecile, my man! He did his thing I was really hesitant and going back to BMW but I can say I am more then happy with My 2015 535i purchase. The wife loves the car and so does the kids. Appreciate the hospitality “Michaels Autos” and I will refer as many people as possible when it comes down to purchasing a vehicle.

Na
Review №89

Went in to purchase my first vehicle, they got me in the EXACT car I wanted, at a great rate in my price range. Jeff and Ken made me feel like my needs were their number one priority, and they made sure I got a well taken care of vehicle. I would HIGHLY recommend going through both Jeff and Ken at Michael’s Auto to get your next vehicle, you won’t be disappointed!!!

Al
Review №90

I would like first start by giving the biggest thanks to my guy CECIL and financial guru Ken for helping get into a very very nice used vehicle. They were patient they were kind and never pushy in any way, they took care of me and I would recommend MICHEALS AUTOS everyone looking for great quality vehicle. Again thank you guys so much and all the best. ”I WILL DEFINITELY BE COMING BACK”

Do
Review №91

If youre looking for a great car buying experience with no pressure to buy. this is the place to go!! Ask for Kenan when you go. He let me test drive any vehicle I asked about, and he didnt make me feel like I wasnt good enough to buy them like some car dealerships. Great service with a nice variety of nice cars to choose from.

Pa
Review №92

My wife and I stopped in after looking online for a hybrid infinity she wanted. John was very pleasant helpful and made us feel comfortable throughout the process. We liked the car so much that we ended up buying it and three hours latter we were driving it home. Both John and Frank are great to work with. Would highly recommend them if you are looking for an honest deal.

To
Review №93

Just wanted to give a shout out to a great dealer and experian with a young man Keenan at this dealership, he went above and beyond the call of duty. He waited 2 hours after closing time to take care of my wife who is very happy with her 2017 3 series BMW that is like new by the way. What a great dealer and employee...

J
Review №94

Truly the best experience buying a car! The entire team was phenomenal but both Rocky and Franco made it enjoyable spending my $$! They are truly a great team and made us feel like family. I am a pretty picky customer and wasnt sure what car I wanted next. Rocky and team remained patient throughout the entire process. All cars were exceptional and of great quality. I decided on a MB-CLA and couldnt be more happy! Definitely the best deal Ive ever gotten with the best interest rate. A very satisfied customer! Thanks Rocky!

Mi
Review №95

In and out quick with no BS. Straight to the point. Satisfied with my transaction.

Ky
Review №96

The guys at Michael’s Autos were fantastic and straight forward. After visiting them and several other dealerships, something told me I had to go back to this place. Kris and Keenan (hope I spelled that right) helped get me in a car quick and painlessly with no BS. Thank you! :)

Di
Review №97

Sydney was SPOT ON. Highly recommend this dealership! Super friendly! Very clean and professional establishment.

Cr
Review №98

Wonderful experience with Sidney, he was upfront with everything and made it easy to choose a car I liked and the process went very smoothly. Highly recommended you visit here if your looking for a car!

Na
Review №99

Me and my partner purchased two vehicles from Michaels. Sam was our salesperson, and he was absolutely attentive and on point. They went out and acquired the vehicles with the specifications that we wanted, and paid attention to every detail. Its been 6 months and our vehicles are still beautiful, and still going strong. I would recommend this dealership, and Sam to all of my family and friends!Thank you guys for all of your hard work to make us HAPPY!

ED
Review №100

These guys are AWESOME.... I have been going to them for 10 years and always got a great deal. Franco & Ken are great guys!!!!!! I would HIGHLY RECOMMEND THEM.

Information
100 Photos
100 Comments
4.7 Rating
  • Address:7040 E Colonial Dr, Orlando, FL 32807, United States
  • Site:http://mikeauto.net/
  • Phone:+1 407-705-3503
Categories
  • Used car dealer
  • BMW dealer
  • Car dealer
  • Dodge dealer
  • Ford dealer
  • Honda dealer
  • Infiniti dealer
  • Mercedes-Benz dealer
  • Nissan dealer
  • Toyota dealer
Working hours
  • Monday:9AM–6PM
  • Tuesday:Closed
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:Closed
  • Sunday:9AM–6PM
Offerings
  • Buys used goods:Yes
Payments
  • Debit cards:Yes
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