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Dobbs Tire & Auto Centers
2349 Woodson Rd, Overland, MO 63114, United States
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Dobbs Tire & Auto Centers
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Ch
Review №1

Fixed up my moms car, and when I had an accident the day after, and had it in for an emergency drop off. They took care of it and had it ready the next morning. Super fast and friendly, they keep you updated with your car and pricing. They even fixed up the transmission for my car after having that sit in my driveway for a month. Its working now, like brand new. I cannot express how thankful I am, and great this place is!

P
Review №2

Next time I will find a cheaper place to get an oil change. The price went from $54.95 for an oil change for synthetic blend for my vehicle, to $69.46. Thats $14.51, almost $15 added for taxes and extras. They do not tell you about other fees they charge when you call for a quote. I wish these kind of places will be up front about their prices, especially when it comes to us women. They figure most women dont know any better. I do understand that they have to charge for using their supplies, but what I dont understand is why should customers have to pay for disposal fees? They end up throwing stuff away anyway, so why charge?

Nx
Review №3

Dobbs is definitely the place to go if you want trust and honesty regarding your vehicle! They will keep you informed every step of the way & wont perform any work without your say so. Theyll even find coupons & discounts to help with paying for whatever services rendered. They also will not tell you that you need things done that you dont & also if and how long you can hold off on getting more done than your pockets can handle at the time but do the most important things & still keep you safe until you can afford whatever else needs to be done. They take their time to ensure all work is done right but do value your time & wont take forever. Than you Ashley, Bobby & Andrew!! Thank you Dobbs, you guys Rock & will Always have my business.

Dj
Review №4

Bobby & Ashley take care of my Cadillac AST4!

Ke
Review №5

Best Dobbs around! I take all my vehicles there! Been going there for years. I moved to the Branson area, but still go there. Was there the other day to get prices for new tires. They were very busy and had my grandson with me so I told him I would be back the next week and he said the price wouldnt change. You cant beat Dobbs on price or customer service!

Ba
Review №6

Had to get my tire plugged and was nearing closing time and Bobby said they fixed it without charge. I was having a horrible day and this made it better. I have gone to this location many times and have always gotten amazing service.

Cr
Review №7

I had not been coming to Dobbs for awhile because of previous issues with not feeling I was getting a fair price for repairs. However, working with Ashley was a breeze. She was very knowledgeable and professional, and made sure to take care of me, and give me the best deal for what I needed. She made me feel like a valued costumer. I will be coming back again for sure.

An
Review №8

Definitely my favorite local Dobbs to go to!! The staff is so considerable to what you actually need and always get me in and out and taken care of quick fast. You can tell the staff gets along well because the process is effortless and flows so easy to get me taken care of after they listen to what I need. I definitely recommend Dobbs all together but more importantly this specific one is my all time favorite. Most affordable place and fantastic staff giving great customer service what more could you ask for?

Gl
Review №9

They were very patient called me when they were finished with diagnostic on my car to make sure it was okay to complete the work

Jo
Review №10

I took my Ford F-150 in for flat tire repair, and tire rotation. I was met by your counter person, Ashley, a friendly professional, made me feel welcome there.. After logging in my information and giving my key to the truck for the work to be done, I went to lunchWhen I returned it was only a short wait in the waiting area. The mechanic came in and told me what he found while working on my truck. Tie rods need to be replaced on a right front. After a professional, friendly explanation of what was needed, I was given a quote on paper.I could not have asked for a better experience today, It obviously shows your staff is a true team! Keep up the good work, your shop runs like a fine oiled sewing machine!

Th
Review №11

Had some work done at Dobbs and I was very impressed with the company. Both Ashley Pace and the mechanic that worked on my car were extremely professional and courteous. Work was performed very quickly and service top notch. Prices were reasonable and I would highly recommend to others.Thank you-Thomasene and Alison Lane

Cy
Review №12

I recently purchased a new set of tires from the Dobbs in Overland. My experience couldn’t have been better. I went in to get air in my back tire and was informed by Ashley Pace that and I had a crack in that tire which was why I was loosing air. I was able to get in that same week to get the tires replaced. I was in and out in less than half a day. I will continue to be a customer at this location, the customer service was amazing!

Ca
Review №13

They are super customer oriented. My vehicle needed alot of work and they really helped me out! I appreciated them so much...I will definitely see them again when I need assistance with my car.

Am
Review №14

Fast, reliable, affordable! I love Dobbs, especially the one on Woodson rd! Staff are super friendly and take care of you like family.. A1 quality service AND product/equipment. I refuse to go anywhere else.

De
Review №15

The store manager Bobby and the rest of the employees are the best! Great service, prices, and friendly people.

Do
Review №16

Great customer service. Reliable and professional mechanics. Love taking my car in for service. Thank you

La
Review №17

Made an appointment for 3 new tires mount,balance and alignment. Arrived on time and they put it up on the rack for about an hour and took it down & out of the bay. when i got ready to leave, was told they just aligned and need to finish putting on new tires. Then comes back and said cant align it due to inner ty rod.they did not finish till 6:35.. had they told me when I made the appointment that it would take time I could have arranged for a ride, and why tell me it was aligned when it wasnt. The worse customer service ever.Signed,Will Never use Dobbs at lackland and Woodson again!!

Ja
Review №18

The service was excellent! I was treated very well. The building was clean! I would refer them to family and friends!

Do
Review №19

Very Pleasant, Big Ups to Dobbs

Ju
Review №20

I really love this Dobbs. Bobby, Ashley and their team are great! They are friendly and fast! Definitely a great experience every time.

Ca
Review №21

The service at this Dobbs is always so prompt and efficient. The store manager is always so nice and assures the work the mechanics do is accurate and timely. Shout out to the Dobbs Team at Woodson and Lackland in Overland!

Ab
Review №22

Great Service! They got me in right away and customer service was fantastic!

Ma
Review №23

Needed both inspections. Made an appointment. They finished in less time than predicted.

Ed
Review №24

Service was fast and professional. Technicians knowledgeable about their craft.I have been here a few times and each visit has been very quick and precise. Great team and great store.

Ma
Review №25

The Dobbs on Woodson is AMAZING! I took my Nissan Rogue in when I couldnt get the left rear tire to hold air. I didnt have an appointment and they were pretty busy, but they squeezed me in anyway. Turns out there was a screw in my tire, but Dobbs had it patched for me in no time at all. The manager, Bobby, gave me a call as soon as it was done and personally thanked me for my business. The shop is super clean and the staff are really friendly, professional, and knowledgeable.

Ch
Review №26

Local place thats highly recommended!! Friendly knowledgeable staff. Will continue to take our cars here for service for sure!!

Je
Review №27

Ashley pace gave me excellent customer service today. You can tell all the coworkers get along and it is like a family up their and that’s why they treat their customers like family. I will always pick dobbs.

an
Review №28

These guys have been a huge help with my tire emergencies over the years!

je
Review №29

This was my first time at Dobbs and it was a very nice experience. The staff is very knowledgeable, kind, and professional! I definitely recommend them for your auto needs. 🤩🤩🤩

Mi
Review №30

Love this place. Always feel welcomed by the friendly staff

Da
Review №31

Fast and easy. Though I was going to have to wait a lot longer than I did.Bob is dope.Thanks

Ro
Review №32

They were very thorough and helped me with every issue that my car had. The only downside to my visit was the cost of the battery I needed. I will definitely be going back in the future

Sh
Review №33

Andrew is AMAZING! He helped me out with my Mini and talked to me step by step about the process, fees and everything. He ACTUALLY talked to me like a person...like a family member and kept things 100 with me. It was scary at first going in and finding out I had a few things to take care of... but made the process painless. He told me what needs attention NOW and what can be done as soon as the money was there. During this hard time of COVID-19....Andrew made it an amazing experience. He is a MVP for Dobbs for sure! I WILL only go here for future vehicle anythings! Definitely will bring my business to Andrew for sure and so should you!!! Not to sound cheesy, but class A customer service!!

La
Review №34

Affordable and I love the warranty on parts.

Gr
Review №35

Everything was great but it took a bit longer than I expected.

Ra
Review №36

Bobby Bond gave me highest service that ive received at Dobbs he deserves raise.

Er
Review №37

To be honest... in the past, this place was horrible and did unforgivable work or lack thereof. Now, today was different fortunately. I guess they are under new management. Bobby Bond was friendly and professional. I needed an oil change and live close so I went for it. I asked for a simple oil change and got it! Very easy process and Bobby handled it like a champ. Quite a change from previous management. Thanks Bobby!

Pa
Review №38

I love to go to Dobbs!! They are always so friendly and so kind. They take the time to explain everything to you that will help you keep your car safe and in great operating condition. They are very professionally experienced and use their great expertise to fix your car every time!!! Their work is always very reliable and top-notch. Plus they stand by their work and keep their promises to you!!!! How great!!!

No
Review №39

All the dobbs need staff it a shame that you have to drop your car off overnight or early in morning before they can get to your car for a simple task.

Li
Review №40

The Service Manager (Andrew) was great. He took the time to explain to me findings and recommendations. He addressed all my questions and concerns so that I understood what was needed. He was professional throughout. He didn’t quote me any outlandish prices and suggested only what was needed. My car was also serviced in a timely manner. Thank you so much to the entire team!!!

Le
Review №41

Best place to get service on your vehicle

Cu
Review №42

The staff was really nice and friendly and fixed my tires in no time.

Jo
Review №43

Bobby was helpful, friendly, and knowledgable. He went above and beyond to do a great job on my car. Thanks Dobbs!

AH
Review №44

I have ben in to this location multiple times Ashley pace is great she is really knowledgeable about tires and car services. I am in and out everytime I set appointment with her she really knows what she is doing.

Am
Review №45

The service and care that these guys provided was top notch! The decision to go over and beyond was a testament to the standard that they set for the organization. Thanks again for saving the day!

Ch
Review №46

Literally managed by the best there is, I used to frequent the dobbs on Olivette, and nothing against them at all, they are still great and do great work on your vehicle, but our favorite employee(and honestly the reason we started loving Dobbs so much) there was promoted(congrats again!) and moved to this location and we just had to move with them. As always they treated us amazing at the overland location and took great care of me and my car, will absolutely be back!

Je
Review №47

Called and was able to get in right away. Fast and quick service.

An
Review №48

I am a talker. I had a lot of questions. Dobbs was very polite and knowledgeable to all my questions. I would highly recommend this establishment to a friend or family member although it’s their choice to decide.

Br
Review №49

They are the best. Friendly people great customers service

Ra
Review №50

Dobbs has always been professional and happy to solve my mechanical issues. I recommend them to anyone needing automotive assistance.

Sh
Review №51

Great service, Mike the manager was very friendly and helpful. The lobby is clean and the shop seems to be in good order. An excellent experience!

Ke
Review №52

I went thinking I had a bad sensor on my wheel that wasnt it at all they were just all kind of off Bobby took care of me didnt charge me took 5 minutes at the max I am grateful for his generosity and kindness I will definitely go back

Im
Review №53

Ok, seemed a lil annoyed when I asked questions

Br
Review №54

My experience with Dobbs today was truly remarkable my man Bobby I can call him that now because he made me feel welcome and was very knowledgeable and helpful iwhen I was chosing the right tires I truly recommend them when considering your next tire purchase they saved me time and money which I know can be very helpful in these trying times

Ra
Review №55

I used to go to CarX until I realized they were sucking us dry with our yearly tax return money maintenance. My best friends husband is a Dobbs GM, so we started bringing our cars to Dobbs after they got married. This location is closer to my home, and I love knowing I can get the same service here as I get at his location.

Sg
Review №56

Very quick and responsive team members and staff. All my questions were answered in a timely manner without Hesitation.

Ki
Review №57

Customer Service was awesome. They are very professional at this location. I bought a full set of tires for one vehicle and 1 run flat for our other vehicle this week. Ashley and Bobby were so helpful in ordering the needed tires and setting up appointments for installation.Will definitely continue to give Dobbs for my tire needs. Would definitely recommend this location.

Br
Review №58

Went today and had tires put on both my vehicles the staff Were nice and friendly shout out to Bobby super nice and helpful got the job done fast

Da
Review №59

Safety Inspection 1999 Suburban, Dobbs said sway bar broken, then changed to sway bar bent. Neither is the case, the old bar is identical to the new on. I bought 3 new tires, they installed with white letters inside, although the old tires had letters out.

Lo
Review №60

Within the last week, went to Dobbs Tire & Auto Center on Lackland & Woodson. They were closing shop. There was a nail in my tire, front passenger. Manger had staff check & fill tires until tire could be fixed. They were booked but scheduled a drop off for Wednesday.Decided to walk because might take 2 hours before car checked. Due to nice weather & the pandemic, walked several blocks on way to Schnucks for restroom break. Dobbs shopped for replacement tire that could be repaired today.Originally, the repair was about $29. Location of nail too close to rims to be safe. Because they would not be able to plug tire, when asked the fee, they said NO CHARGE!Manager checked & could order similar tire for about $220. During conversations staff driver spoke of how the company has a good tire warranty, stand behind tires & reputation for good customer service.The economic impact made it an unexpected expense. The staff/truck & driver was available to bring me back to CenterLooked into purchase agreement from company tires were bought.There was the answer! Tire still had warranty & was able to save about $170!Would recommend Dobbs Tire & Auto Center to others because they care about the customer, they are professional & work with their customers. Thank you, Dobbs, management & staff!Ms L. Robison,Owner 08 BMW

Ja
Review №61

After waiting 3 hours for a tow truck, I decided to get my own because my car had a flat tire. Took the car to Dobbs and received the treatment of a Queen!! Bobby and the rest of the crew took good care of me! In and out within an hour and a half. Oh did I mentioned their parking lot was PACKED!!! Thank you guys!!!

Mi
Review №62

We had the pleasure of utilizing the skills of Travis, a fantastic mechanic at the Dobbs location on Woodson road. Travis delivered everything and more with impeccable customer service. We spoke to him the day before and arrange to have our tire ready at a specific time and he utilized his expertise to make our experience at Dobbs tire second to none! In the future we will take all of our servicing needs back to this location and request Travis to do our work. Everything he said to us was incredibly helpful, skillful and professional. Needless to say we left 100% satisfied and felt safe to have our brand new tire and the car Was now driving like new. Thank you for a job well done!

ta
Review №63

Bobby was super nice and super helpful great experience I was in and out!Ill definitely return for any maintenance I need!

pa
Review №64

My first experience with Dobbs on page was great! Very helpful, respectable staff, and Im sure this will be my new doctor for my car!!Experienced the one on west florissant, their services are horrible & I will never return again

bo
Review №65

Great staff and the service was good and fastHighly recommend

J-
Review №66

Great service! Will come back for sure. The guys were very nice and informative.

El
Review №67

I love love love the service soooooo much I will be a customer for life 🥰🥰🥰

J
Review №68

Bobby the manager was very nice, friendly and helpful and knowledgeable. Staff was friendly as well.Thank you for making getting tires painless and affordable!!

Cr
Review №69

Radiator change Chrysler van 2008 = 700$ @ Dobbs. My own parts = 195.45$ and doing it myself = not that complicated. Savings over 500$. Please be mindful of what youre capable of.

st
Review №70

Excellent service got me in and out got the best for my budget very impressed with the service and staff

Ki
Review №71

Emergency tire repair.. replacement...done quickly and efficiently and at a good price.

Br
Review №72

Bobby did an amazing job helping me out when I was in a bind with a flat tire

Me
Review №73

I needed holes drilled into the front of my car for the front license plate. I’ve just moved from a state that doesn’t use front plates. The local Kia dealer was going to charge $75 to do it. I called 2 other places that said they couldn’t get me in for more than a week. I called this Dobbs and they said bring it on in! I pulled up to the bay, they came right out, drilled the holes, put the plate on and didn’t charge me anything! I highly recommend this business

Th
Review №74

I had a very bad experience here w my car. I spent more than $700 for changing on my tires and after done I have to come back there more often to fix it. Today is my 4th time during 2 months after changing tires, I came in and told to him - store manager about my case and I need help. He told me wait for 1-1.5h. And I did it. But my car was still there after that time. I had to get my car without any fixing. Feel very bad right now.

La
Review №75

Awesome experience! The guys were so nice and informative. They got me in and out and a great deal for my services. I would highly recommend this establishment!

Co
Review №76

Management as well as technicians did a phenomenal job. Good workers and very time efficient. Thank you

Cr
Review №77

The service is great

He
Review №78

Bobby and crew did a great job with my vehicle as usual. They always accommodate my schedule, provide quick, efficient service and don’t try to sell me things I don’t need. The waiting area is clean, has great WiFi, coffee and clean restrooms. Highly recommended!

Fr
Review №79

Great Customer. Every Rep I spoke with was very patient, professional and great service. They fix my problem and answered any questions I had. It was great service.

Ja
Review №80

Greeted with a smile and appointment was taken on time. Cleaning seemed to be a priority given the times we are going through and I appreciated that. Overall a very good visit.

Ta
Review №81

Excellent service Andrew and Bobby very kind andknowledgeable Dobbs the only place I will go for car service

Rh
Review №82

Today was my first experience at Dobbs in overland. Their my new peeps. Young man inside was awesome so helpful. Thank you! See you friday

Ja
Review №83

The customer service is great. All the work on my car was done within the same day of me dropping it off. I would highly recommend.

Ra
Review №84

When I visited 12-5 the staff at the overland location were so amazing! Got me right into a stall when my car wouldn’t start. I was told by another shop they couldn’t get to my car for a week or 2. I really appreciate all the workers at Dobbs that night for getting me in and I was out in less than an hour! Thank you guys so much!

Ph
Review №85

A very clean well run place friendly employee

Dj
Review №86

Excellent service.....very friendly staff....truly satisfied

an
Review №87

Yay thank you Dobbs!! Key dropped my car Sunday night, they had it fixed & back to me the next day. Amazingly friendly staff also!!! Will go back to this location the next time I have any car problems 👍

Te
Review №88

I went in today with my Engine light on. The technician came back with his diagnostic. He explained it to me. I ask him to please do the repair. They finished in a timely manner. I definitely will come back to get service for car.

Ja
Review №89

I needed a tire replaced and I was in and out of the shop super fast. Great team!

Vi
Review №90

Even though they were really busy, they got me in immediately. I was in and out in no time at all! They didnt rush me and made me feel important. The whole staff were wonderful and Dobbs is lucky to have them. Great job!

Ja
Review №91

They did a great job getting my car all fixed up. Even with the busy holiday they did a great job in a timely matter and were very nice in person as well as over the phone

Ja
Review №92

Service completed in time promised. Easy in and out. Easy on the phone. Work done during covid pandemic and they were taking obvious steps to clean facilities.

ma
Review №93

Ashley was pleasant and really went out of her way to make sure I got back on the road, Thank you Ashley, I’ll be returning to Dobbs in Overland for all of my future tire needs

De
Review №94

Neighborhood auto repair that is dependable, reasonable and treats people right. Car repairs can be expensive and stressful enough. Ive always been given fair prices and taken care of in a timely manner. Whether I show up super early or just before closing.

Fr
Review №95

Love love love this place. The most professional guys work here. Kyle and Marshal are so nice and they really go the extra mile for the customer. Would definitely recommend and will be using this store exclusively from here on...

Ja
Review №96

I truly love this location they do take a while typically so if youre getting work done its not going to be a quick in and out but they make it comfortable and they work with you on pricing depending on the situation the manager Bobby is incredibly helpful and the front-of-house person Ashley is so kind and that is why despite the wait they will get five stars and my repeat business

Sc
Review №97

Great quick and friendly service! Bobby was great to work with!

Ge
Review №98

Called and asked for a certain kind of tires for our car. Kyle was very helpful with all my questions. He said that they had a special going on, and they had the tire I needed. That being said we went to Kyle and we thank you for your time and helping us.

Ma
Review №99

The staff quickly and efficiently made good on the “Fixed for Life” guarantee. I’m very pleased how they treated me and resolved the repair costs.

Ni
Review №100

I needed almost everything done on my vehicle Andrew help me with a lot work around my pricing and so much on. I prefer Dobbs then any other company.

Information
24 Photos
100 Comments
4.6 Rating
  • Address:2349 Woodson Rd, Overland, MO 63114, United States
  • Site:http://gotodobbs.com/locations/overland/
  • Phone:+1 314-427-6400
Categories
  • Tire shop
  • Auto repair shop
  • Auto tune up service
  • Brake shop
  • Car battery store
  • Muffler shop
  • Oil change service
  • Transmission shop
  • Vehicle inspection
  • Wheel alignment service
Working hours
  • Monday:7AM–6PM
  • Tuesday:7AM–6PM
  • Wednesday:7AM–6PM
  • Thursday:7AM–6PM
  • Friday:7AM–6PM
  • Saturday:7AM–5PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Wi-Fi:Yes
Planning
  • Appointments recommended:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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