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Greenspring Valley Automotive, Inc.
9629 Reisterstown Rd, Owings Mills, MD 21117, United States
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Greenspring Valley Automotive, Inc.
Comments
Ga
Review №1

This was a superb experience. The work was done very well, everything was just as promised, a great shop. I will be returning! This is what excellence looks like. Thank you!

Ve
Review №2

Ive been taking my 2008 Range Rover to Rick for the last five years. I always get good, honest service with fair prices. I highly recommend.

Ny
Review №3

This business cares about it’s customers! They are truly invested in creating relationships with people needing auto services. That means being trustworthy, providing great service, and fair pricing. I haven’t had the opportunity to get a service done yet because they told me that what the dealership told me I needed, I didn’t need. It’s safe to say that when I do need service, I will return to Greenspring Valley Automotive for their help and will refer them to others!

Be
Review №4

Rick was so kind. I had made an appointment ahead of time. He welcomed me - did a maintenance check (as that was what I needed) - confirmed that my car was in good working order + recommended to stay on top of the tire wear + tear. I will 100% be going back to him when future service is needed. I appreciated his time + his honesty + his decency.

T
Review №5

Ive been going to Rick (owner) for over 5 years. Hes very Honest ( very important to me) hes very personable. Im very thankful for a person like Rick and for the service he and his staff performs.

Jo
Review №6

Great service.. I just took BMW 740li there last week after I took it the BMW dealer for a oil change..they said I needed $8000 of work done. Rick and his team at Greenspring explained everything that needed to get fixed and saved me thousands $$$$. Thanks Rick, Love Brother.

S.
Review №7

Approximately six months ago I had a repair done by this business that was not completed correctly. I gave them an opportunity to fix it. The seal that surrounds the engine on my BMW X5 had been removed by them for repair and not put back. Later upon picking up my vehicle, I heard rattling and notice the seal was missing. I promptly (same day ) contacted them . I first was told I didnt need the seal, then I was told they broke the seal, either way I had not been informed that it was damaged/missing. The owner seemed agitated that I asked for the seal to be put back or replaced. He took over a week to replace the seal. The seal was replaced and I concluded that the issue was resolved. I subsequently returned for a new repair. I left my vehicle and received a rude phone call.. informing me that because of what happened last time they refuse to work on my vehicle. It was their business that caused the damaged to my vehicle and I allowed them to resolved it. I also was inconvenienced waiting for my seal to be replaced. I find this to be totally unacceptable and un business like. He tried to make me feel as if the issue, he created, was my fault. I would not recommend this business.

MM
Review №8

I had the displeasure of bringing my Mercedes to this shop after seeing their advertisement of service for foreign cars. I originally thought it was going to be a good alternative to the dealer until I brought my car in for a suspension issue, got an estimate after 2 days paid 1000 all to receive a call 6 days later informing me THEY COULD NOT FIX MY CAR‼️ After arranging the return of my money I WAS CHARGED 250 for NOT FIXING MY CAR‼️Horrible

st
Review №9

Good and honest owner, thats the place I will be taking my car to.

Da
Review №10

The best Mechanic in town...honest and affordable...I wont take my car anywhere else!

Ma
Review №11

Always a good experience working with Ricky. Quality work...quality service. Keeps my 20 year old BMW Z3 in tip-top shape...season after season.

D.
Review №12

Called BMW dealership to price an oil change, was told a price in the $90s decided to no longer work with the dealer and find a BMW independent business. This business was not listed under the website Beemers, the BMW dealer referred them to me. I called got a $70 quote and made an appointment. I said to the owner, you should be less than the dealer, right? He said, should be. Well, I got my car back and to my surprise the bill was over $100. I told him that was more than the dealer quoted. He re-worked the bill and came up with $90. I paid and left. I have lived in a country where English was not the primary language and received excellent and courteous service. I have never been cheated so much as a consumer as I have been in my own country. As a BMW owner I knew maintenance would be inflated and was prepared for that, but that doesnt mean I cant look for price comparisons for service.

pa
Review №13

Great auto shop! Rick was honest with giving his assessment of my BMW! The auto shop was immaculate! Very clean! So clean that you could eat off the floor! My car was fixed right on schedule! I will be returning!

Su
Review №14

The best! Great service and communication on prices. Completed on time. Just perfect. Rick is great!

ri
Review №15

I took my vehicle in for a Brake job and spoke to Rick who gave me a ball park estimate on the repair, he ( Rick ) was spot on with his estimate, I decided to have an oil change done while the car was their so that added to his original quote, it was very refreshing to find a auto repair business that you fell comfortable dealing with, the repairs were done within the ball park quote and were completed on time as promised, very pleased with Greenspring Valley Auto and I will definitely return for my future auto repairs

Ve
Review №16

Customer service great

To
Review №17

I have been a customer for 2 years and no complains at all! Honest, and very very experienced mechanic/owner who could out score any dealership mechanic on knowledge, quality and fair prices! If you own a BMW or a german car do go out of your way and bring it to Rick. I live in Pa and bring my car here every time i need anything done or just an oil change or any service, alignment, you name it.

Na
Review №18

I was referred to this shop by a friend. Came with a nail in my tire. Prepared myself for an hour wait or more of the same, as I was told at the Toyota that a tire should be replaced. Rick and his team patched my tire within 10 minutes. The cost was half of what other shops charge. I could not believe how quickly the job was done. The shop itself is very clean, I was very pleased. I plan to return again if I have car problems. Thank you!

Op
Review №19

If you want your car repaired right the first time, with honest and dependable service take it to Greenspring Valley Automotive. Ricky the owner is honest, fair and have the best prices for my foreign auto repairs. I have been getting my car repaired here for the last 5 years, and I am very pleased with the service. Ricky makes you feel like family.

Th
Review №20

Greenspring Valley Auto is absolutely the best place to take your precious German Automobile, or any of your automobile. The owner, Rick is just the best! Hes very honest, and in todays world that is very important. Ive been going to Rick for 5 years and it seems to be for many more.

St
Review №21

Doesn’t get any better than Greenspring Valley Automotive. Ricky is the best, super nice and honest guy. Have been taking our cars to him for years. Forget the BMW dealer, this is your guy. So happy to find mechanic who you can trust.

J
Review №22

It was my first time bringing my BMW here. And it was the best experience ever. Rick (the owner & honest technician) definitely knows his job and German engineering (cars). He even checked other things in my car to make sure it was running smoothly and gave me the feedback. For the best price (35%-40% off the dealers quote), I fixed my car well. If you want to have a superb service and save great deal of money, go to this auto repair shop. Also, make sure you make an appointment in advance, so you wouldnt have to wait, and so they could leave the time window for fixing your car.Kevin M. (2/22/2018)

Co
Review №23

One of the best places i have ever dealt with for my car! Rick is professional and honest. i appreciate his help with diagnosing and helping me plan repair work. does work fast as well!

Je
Review №24

Having been using this company for over a decade. They provide wonderful service at reasonable prices. Keep it up guys-you are the very best!

Wa
Review №25

Great work! Great customer service

Mo
Review №26

Rick and His mechanics are great guys in a great location.He got almost all the things I wanted done within a day.It was a little more then what I thought but nothing to crazy.Would recommend for sure thank you ...

Pr
Review №27

Great service. Fair prices.

M
Review №28

If you need your car service this is the place to go ! I have a BMW 750il .. and Rick took care of my car .. I’ve sent four to five customer his way !!

Ca
Review №29

Rick is great in explaining in detail whats going on and what needs to be done. I am over the moon. satisfied with the service I received and will be a regular customer. I have a VW cc and this is the only place I will be taking it!

Je
Review №30

Fast and friendly service. I never had an issue with his work.

Mr
Review №31

I thought the owner had done a great job fixing my car until I opened my hood and I see he used duct tape in the place of new parts that I paid for, so I will have to have my car repaired again and I will only go to The dreaded Audi Dealership! No substitutes!

Jo
Review №32

Rick does a great job with any problem I give him. Quick work done with quality at an excellent price.

Ke
Review №33

Prompt service. no upcharges.rather, always wound up being less than the estimate. takes old fashioned honesty to have such class in automative service. prices are somewhat comaprably low but still not cheap. BUT ratio of service per cost is bar none around the area..

Je
Review №34

Words cant describe the AMAZING customer service that I was given when taking my 2008 BMW 328xi to get service done. The crooks at Northwest BMW gave me an incorrect diagnosis after I precisely told them the symptoms that I was having (long cranking) and told them to test the Fuel Pump, they came back with a diagnostic of the MAF sensor being the problem. Then went to GSVA and spoke with Ricky about my concerns, dropped my car for a diagnostic and what do you know the Fuel Pump was failing. Luckily I still had a warranty on my vehicle which was covered the replacement costs. Ricky and his crew are amazing, and their customer service is something that is truly a rarity in todays society. So i can promise you that your car is in the most utmost honest hands here at Greenspring Valley. After these recent events this is going to be my new home for all my car needs. Thanks again Ricky!!

Ry
Review №35

If you have a BMW, or other German car, and want an experience, honest mechanic, this is the place.You get the expertise that German cars require at a much lower price than the dealer.

Da
Review №36

GVA is a great shop. Ricky was great to deal and very honest. I was referred here after having many terrible experiences at BMW of Towson. Theyre awful crooks. I wont go into detail on the dealership vs. what GVA did and quoted me but it was night and day in both knowledge/skill and price. If you want an honest, knowledgeable service center to take your European auto and get away from crooked dealership service centers this is your place and Ricky is your guy.

JA
Review №37

Just got a new fuel pump for a 750 IL BMW. The car gave me symptoms of a bad starter, alternator, or battery. Rick was able to diagnose the problem and fix it promptly. Ive always gone to the BMW dealership. Ive found a new home for my 750 IL.

Mi
Review №38

Ive used Northwest and Towson dealerships as well as a number of BMW specialized independent shops. I put the service at Greenspring above them all. Rick is an honest guy who is trying to deliver value. He and Tom have been working on BMWs for a long time and they bring a wealth of experience to your car. I feel that they take care of the car like its their own. they are not just churning the work out for a buck. Very reasonable and very honest. If youve got a german car, you owe it to yourself to give them a try.

Te
Review №39

Very professional, no over pricing, and the restroom is spotless go see Rick,you will not regret it.

ki
Review №40

Excellent service! Have no complaints whatsoever

Ed
Review №41

See Rick here before you waste your money at Northwest BMW. First honest BMW tech Ive found in Balto.

Information
3 Photos
41 Comments
4.6 Rating
  • Address:9629 Reisterstown Rd, Owings Mills, MD 21117, United States
  • Site:http://greenspringvalleyautomotive.com/contact-2/
  • Phone:+1 410-902-9629
Categories
  • Auto repair shop
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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