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Bedzzz Express
556 Oxford Exchange Boulevard, Oxford, AL 36203, United States
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Bedzzz Express
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An
Review №1

Amy is awesome! Shes patient, knowledgeable, and super friendly. She helped us with the pros and cons of several different mattress lines/styles. The store was clean and easy to navigate. With a daughter too young to be vaccinated currently; we were very pleased to learn that masks are required while in store. Its too bad more retailers arent as concerned about public health. Will gladly return shop and advise everyone we know to give Amys store a try.

Lo
Review №2

I love visiting the Oxford location of Bedzzz Express. I shopped with my brother recently who was in the market for a new mattress. Amy was so exceptionally kind and helpful, and was very knowledgeable- she answered all of our questions and took all the time that he needed to make a decision. We also felt very safe and comfortable shopping with her smack dab in the middle of COVID thanks to the store mask policy that everyone was abiding by. Thank you for a great shopping experience Amy, we will be back!

Ma
Review №3

We purchased 3 mattresses and two bed frames about 5 months ago. The selection process was time consuming (we’re picky) but Amy was very patient and helpful. At delivery we found some problems, and I have to say that everyone involved really went the extra mile to make everything right for us. In the end, we are very happy customers. If a need for another mattress enters our lives again, we will definitely be coming back.

Jo
Review №4

Perfect place to buy a mattress. Ann was very helpful, and provided her years of experience with guiding use toward the perfect choice. She makes you feel like part of the family. Loved the whole experience.

Je
Review №5

We had excellent customer service from Amy at the Oxford, AL store. She helped us find the perfect mattress. Also kudos to her for having a mask policy in the store. Thats why we picked this store and felt comfortable staying in the store to find our perfect mattress and make the purchase.

Cy
Review №6

Amy was very knowledgeable about the different products and what was best for our needs, she was helpful in getting financing for me. I would recommend Bedzzz express to my friends and family.

El
Review №7

I had no idea what kind of adjustable bed frame and mattress I needed. Amy was helpful in finding the one that most worked for my needs. She is very knowledgeable and professional. I will definitely recommend Bedzzz Express to anyone looking for a bed/mattress.

Er
Review №8

Amy went above and beyond while helping me find a mattress. She answered all of my questions and made sure I knew about all of my options. Highly recommend!

Te
Review №9

Amy was very helpful, knowledgeable, and friendly. Thank you for your kindness.

Ma
Review №10

Chris was great in helping us find the right mattress. Asked questions and gave recommendations without being pushy.

Aa
Review №11

The best customer service me and my wife have had in a long Time Amy was very helpful and very nice I would recommend her very highly. Cant wait to get our bed here in two days.

Ph
Review №12

The sales person Amy was great. Product was great for the money. Would recommend them to do business with.

Ki
Review №13

If you need a new mattress, ask for Amy. She is very helpful and friendly!

Am
Review №14

I couldnt be happier with my experience. The lady working here really went out of her way to make us feel comfortable shopping during Covid and helped us find the perfect mattress for our toddler. Our little one loves the new mattress and sleeps great on it!

Je
Review №15

I have visited the Bedzzz Express in Oxford a couple of times before purchasing a mattress. Both times, Amy and her staff have been very helpful and not assertive during the sale. I really appreciate that approach. I visited other stores, but returned to purchase as this store because of the professionalism I received! I highly recommend this store and the staff to anyone! Thanks! Jennifer

Sy
Review №16

Had a wonderful experience. Chris Dillard waiting on us. He was fantastic, knowledgeable, patient and so pleasant to work with. Left there very satisfied and happy.

Go
Review №17

Amy, the young lady who worked with us, gave us courteous and informative service that helped us decide on a mattress. Although we were there to only do a comparison, we were so pleased and did not feel a need to shop another store.

ch
Review №18

The customer service is exceptional! The young woman who helped us is knowledgeable, and so friendly. We are so pleased with our experience with this company, and this location.

De
Review №19

Chris was great and allowed us all the time we needed to select a good mattress! We look forward to receiving our mattress and finally getting a really good nights sleep!

Ju
Review №20

Great, Amy is so very nice and informative. She took very good care of us.

Vi
Review №21

Amy helped us pick out a great mattress in Anniston. She was very knowledgeable and professional. We bought a Stearnes and Foster adjustable bed.

Pe
Review №22

The staff were very friendly, helpful and knowledgeable. Chris was especially great helping us navigate the many options and features available and even helping keep our baby occupied with a balloon. The selection is good and prices competitive. Would highly recommend.

Ta
Review №23

Amy did a wonderful job helping me to select the best bed for my needs. She is kind and knowledgeable. The delivery guys came and did an excellent job setting up my bed as well. I’m grateful and thrilled 😁 with my new bed! Please go by there guys it’s worth the visit!

Ki
Review №24

Excellent customer service. Fast delivery. Excellent product. I purchased a tempurpedic, zero gravity. Best nights sleep I’ve had in years. Highly recommend.

Je
Review №25

Great service and deliver

Ar
Review №26

The store was clean, the sales associate, Amy Hammett couldn’t have been more helpful & less invasive! She allowed us to try out the different mattresses without pressure & was there to assist & answer questions when needed!

Ke
Review №27

Went in and we were welcomes plus shown the bells and whistles of the bed. They gave us a great deal on the bed we wanted and frame. Also gave us options to choose from, like a different base same price better options. Overall great place to get a new bed if you you are in the market.

Sh
Review №28

Mattress shopping can be a little overwhelming with all of the choices now available, but Amy at Bedzzz Express made it a breeze! She was very knowledgeable about the different products, and very helpful in my decision!

Ju
Review №29

Great selection and service. staff at the oxford al location are super friendly knowledgeable. cant see myself buying a bed anywhere else!

Je
Review №30

So helpful and informative, especially since this is our first time buying a bed. They made the process so easy.

Ja
Review №31

Quality products, good prices, outstanding customer service, we are very much happy with the shopping experience there.

Ch
Review №32

Great customer service and great knowledge of the Mattress business.I found what was best for me and it was on sales.Thanks for your help Amy, job well done.

Le
Review №33

Didnt have to weiggt long everything was good

Jo
Review №34

Amy did a wonderful job pointing out the mattresses that I might like and having me find the best one. She went over the best items along with the mattress set I needed for the warranty to stay in effect. The delivery guys were fast and efficient and helped me immensely to use the best things from my old suit. They were quick and very efficient. I had a wonderful experience with them in their sales and delivery.

Ra
Review №35

Salesman I spoke to was helpful.

Ci
Review №36

Extremely nice customer service !!! Very informative and got an awesome deal !!! Definitely will come back again when I have a need for mattresses. Thanks so much !!!

Ta
Review №37

Great experience all around. Amy was patient with us and answered all of our questions. We had alot of questions. I feel like we got the right mattress for us and were not pressured to spend alot of money. This company is a Christian company and they conducted themselves as such! Would highly recommend to anyone looking for a new mattress or pillows.

Me
Review №38

We shopped several mattress stores. At Bedzzz Express we were greeted and Mary Martha listened to our preferences and was very knowledgeable in each mattress features and details. Other stores wanted to show us what they wanted to sell. Bedzzz Express has the most competitive prices. Also worked with us on discounts and extras. We returned to make our purchase. Mary Martha was very busy but was able to greet and speak to each customer, excellent customer service. The welcoming atmosphere, selection and price is why we chose Bedzzz Express.

Ra
Review №39

Showed us what we asked for and explained everything about our selection, very pleasantPerson!

je
Review №40

We have dealt with Bedzzz Express for years. Amy, at this location, is super and will help you with all of your needs. If there is ever a problem they are very prompt in correcting what is wrong.A very nice company to deal with. Bedzzz Express will always take care of our mattress needs.

De
Review №41

Went in there hunting for a good bed. The tempur pedic bed was super comfortable.

Je
Review №42

Excellent customer service and great prices!!!

Ch
Review №43

Great store and Amy is wonderful. Always there for you, helpful, attentive, they make sure you are satisfied. Been doing business with them/her for years. Thank you

Li
Review №44

Very friendly and super helpful! My mom got her mattress here and loves it so I decided to try...the manager helped us and she was great and shipping was super fast!

Ja
Review №45

Amy was great, extremely helpful and friendly. Answered all our questions made our decision easy. Highly recommend.

De
Review №46

Amy is an excellent saleswoman. She was helpful and very informative without being pushy. There was a friendly atmosphere and no pressure. The sale was well priced and the quality exceptional. I will recommend this particular store to anyone looking to buy a new mattress of any kind. The other salesperson was just the same with another customer while I was purchasing mine. High praise for the Beds Express in Oxford, Alabama.

J.
Review №47

Really enjoyed meeting Ami. She was very informative and went above and beyond to help me get the mattress I needed! And with their sale I was also able to purchase my mom a new set as well. Once I decided on what I wanted and was quick and efficient in getting all the paper work and everything finished. It was a simple great buying experience. I will definitely see Ami for any future bedding needs.

Li
Review №48

We just purchased our third mattress from this location. The staff is friendly and helpful. Amy is the best! You can browse at your leisure and there is no pressure to buy. We spent over an hour there picking out our latest mattress. We had a unique situation and budget request and Amy was very insightful. She ended up giving us a great deal that matched our budget perfectly!!

Fl
Review №49

My $100 neck pillow is feeling great

Ci
Review №50

We had great customer care and service from Mary Martha Dalrymple. From the time we walked in, tried out many different beds and made our purchase, she was attentive and answered all of our questions. Great experience!

An
Review №51

Great customer service and very knowledgeable. I am very happy with my purchase.

Ma
Review №52

Amy at Bedzzz Express at the Oxford Exchange did an awesome job in helping me get a mattress that I was looking for and met my needs in my first time purchasing a mattress. They were very helpful and great job explaining the difference in the mattresses that they have and what would work best for me. The delivery service is great and it was only a few days I had to wait from the time I ordered my mattress and the time it delivered.

ka
Review №53

Great customer service. Let us choose our delivery day in advance and kept us informed throughout with convenient text communication. Couldnt be happier with the whole process. We love our new bed!

Ke
Review №54

Amy was wonderful. I told her what I wanted and my price range. She was able to go above and beyond my expectations. Go see Amy for wonderful customer service!

Li
Review №55

Your personal where above helpful, very knowledgeable, and made me feel that all my ayestion

Tr
Review №56

Absolutely great place very friendly. They answered all of our questions and gave a good price on a great mattress. I recommend to all my friends

Ja
Review №57

Any was very knowledgeable and patient while we made our decision. Quick delivery. Awesome experience. Will definitely return.

Ma
Review №58

Amy and Michelle, the managers at the Oxford, AL store, were very knowledgeable and patient each time we visited the store while we were making our decision about what might be the best mattress for us. They didn’t try to persuade us to buy any particular brand. We were very pleased with them and will recommend that store in the future.

SP
Review №59

Great buying experience! Amy did an excellent job of helping us find the perfect mattress. Well definitely be return customers in the future. Cant wait! Walt and Vicky

Mi
Review №60

We bought a new mattress several months ago and had a great buying experience. We recently had a warranty claim and I have to say Amy handled it extremely well, better than I could ever expect and with no hassles. Theyve earned my loyalty and Amy is the best, I will tell othersMike Crowe

Ly
Review №61

Best informative experience! Amy knows what it takes to help you choose your bed. She makes so much sense on how to purchase your bed for your needs. Thanks Amy

Te
Review №62

Amy at Bedzz Express in Oxford was extremely knowledgeable but left the decision to me as to where I actually felt a difference in mattresses. I ended up buying the best one available. Amy was amazingly helpful and she owns the product. Im so pleased and my bed is life changing for me.

Ja
Review №63

This was our second visit (and purchase) to the Oxford Bedzzz Express in less than a month. This time we were greeted by Mary Martha who was very patient with us as we looked at finding the right bed for us.. Our last visit was for a guest room bed. Mary Martha was knowledgeable and spent time listening to us. We absolutely recommend Bedzzz Express In Oxford AL!

Au
Review №64

Staff is so wonderful! The bed I decided on ended up not being what I wanted. Well they usually only exchange them when u spend a certain amount. Which I didnt. They went above and beyond and got ahold of the district manager and explained the situation. He was more than happy to let me exchange the mattress for something else. And that choice was definitely better and I love my bed! And when I need another bed, and Im still in Alabama, thats where Im going!!

Ka
Review №65

Buying a new mattress this day and time is like buying a new car with all the bells and whistles, fortunately my husband and I could not be happier than today when we met up with our sales rep. “Amy”. She made our life and our purchase so simple. Not only the the purchase but she understood our needs as a customer.Go see Amy...I rest assured she can help you too!The Clays

Jo
Review №66

Amy was great! Found exactly what we wanted and it went quickly with no pressure. Would have gone quicker if they would have had a computer that worked well. Awesome experience.

Ru
Review №67

Great experience with my warranty... The mattress we bought wasnt quite what we wanted, so after almost 2 years of trying to make it work, these folks gave us full credit on a new mattress that is wonderful. I was surprised at how accommodating this company was in the effort to satisfy a customer. Wow.

Am
Review №68

This is my first time going to Bedz Express and it was a great experience. The staff was helpful and patient. Delivery process was great and they were in and out within 10 minutes. Ask for Amy when you go to the store! Will definitely do business there again!

Jo
Review №69

Bought a new bed from Amy today at the Oxford exchange location and although I spent more than i had planned, still feel like I got a decent deal. This girl is an absolute pleasure to do business with. Looking forward to my new Stearns & Foster arriving tomorrow.

Da
Review №70

Didnt try to sell me anything other than what I requested. Fair price. In and out quickly.

Em
Review №71

Very friendly and helpful. We got a great deal on a new king mattress and box spring!

Wi
Review №72

Amy at Bedzzz express was wonderful to work with. She helped me find exactly what I needed. I highly recommend her for your mattress needs.Jeff Wood

Br
Review №73

This is our second time dealing with Amy at bedzz express in oxford, and we have had the best experience both times! She is very knowledgeable and helpful with all of the inventory. I always recommend them to all of our friends looking for new beds.

Mi
Review №74

Amy was absolutely wonderful. I felt really good about my purchase and she answered every question we had. Great customer service!

Ke
Review №75

Amy, the store manager, is absolutely wonderful! It is so refreshing to meet and deal with someone who is knowledgeable about their products AND gives great customer service. She is definitely an asset to the company and the reason we will continue to shop there!

Jo
Review №76

I dont remember the last time I actually walked into a mattress store, and this was my first time shopping at a Bedzzz Express. I didnt know what to expect so I made the assumption I would be over greeted and mauled by the likes of a used car salesman possessing no volume control nor regard for personal space. I couldnt have been more wrong!! Amy was incredible from the moment we walked in to when we walked out receipt in hand and a delivery date set. She was pleasant, genuine, professional and knowledgeable. She asked what we were looking for, gave some suggestions and then gave us space and privacy to try out the recommended mattresses (as well as explore others). I never felt rushed or pressured. We bought two full size mattresses at a reasonable price and it took very little time to pay and schedule delivery. I could stop there and the five-star rating be justified...but it gets even better!The day before the scheduled delivery I received a call that the delivery truck had been in a bad accident that totaled the truck (the delivery team was ok, thank God). Even in spite of these difficult circumstances the Bedzzz Express team went out of their way to ensure my mattresses were delivered on time!! The mattresses are comfortable, clean and well-constructed. Because of the on-time delivery we were able to have our sleeping arrangements prepared in time for out-of-town visitors.Many thanks to Amy, Mary Martha and the rest of the Bedzzz Express team that went WAY above and beyond acceptable customer service to a level of excellence rarely seen today! The icing on the cake is their Oxford store has John 3:16 posted next to the sign, showing that they embrace and support the Christian worldview of Gods love toward humanity demonstrated in the life, death and resurrection of Jesus Christ. They represented Christ well in their devotion to their customers, peaceful atmosphere and joy in serving. I highly recommend this business for your mattress needs! Well be back!

Ch
Review №77

Great service and lots of beds to choose from

Co
Review №78

Mary was excellent. She was patient as we sampled mattresses and was knowledgeable on the merchandise.

Cl
Review №79

We had not bought a mattress in many years. We purchased one from Bedzzz Express. Amy, the store manager was very helpful in explaining the science of the new mattresses. The first one we chose did not meet our needs. We discussed this with Amy and she helped us try other options . We returned the original purchase and chose another mattress. We couldnt be more satisfied with the product and the service we received. We recommend Bedzz Express.Gene Boyd

La
Review №80

I love to shop at BedZZZ Express. Very friendly place and I love dealing with Amy. Very knowledgeable of all products they sale.

Ta
Review №81

Amy, the store’s manager, is very personable and knowledgeable. She made what could have been a confusing and frustrating experience very pleasant. She made shopping locally worth it!

ka
Review №82

What an amazing place and people. Researched for 6 months for the best possible mattress but all that did was confuse me. Bedzz Express cut all the confusion out. Amy was a God send and very personable. She truly cared about my concerns and my needs. Obviously its not just a job, commission or money to her. Financing was a breeze too. 5 stars all the people!!!!!!

Am
Review №83

We visited the store to see about getting a new Tempurpedic mattress after having purchased one nearly 10 years ago. Amy assisted in getting the necessary paperwork to file a warranty claim. Tempurpedic is replacing our mattress at no cost to us and this didnt benefit Bedzzz Express in any way. We returned to the store today and purchased new pillows and a mattress pad. Amy was great and the customer service she provided us will not be forgotten. We will purchase again in the future from them!!

Ka
Review №84

Wonderful experience buying a new mattress. Michelle was so helpful and made sure we got the best deal on the perfect mattress for our house.

ch
Review №85

Felt unwelcome. I went out of town to purchase a bed for my sick aunt. Too bad you lost the sale.

Kr
Review №86

Great purchase experience and product. Will refer anyone looking for a bed to this location. Oxford, AL

Sa
Review №87

The sales lady was really sweet and gave me a great deal on my mattress

St
Review №88

Amy was super helpful in our search for the perfect bed that would accommodate both of us. Definitely recommend her and Bedzzz Express!

Ti
Review №89

Stopped in just to browse, the staff, Amy, was extremely helpful. Even after doing online shopping, we still came back for purchase.

Ke
Review №90

Very happy with the services. The bed was delivered on time . The shopping in store was great.The new bed is very comfortable.

Vi
Review №91

Great customer service, very knowledgeable and friendly.

Jo
Review №92

Wonderful place and very kind people!

Sh
Review №93

Very pleasant staff, ladies were a pleasure to work with. Can’t wait to get our new mattress!

El
Review №94

Extremely easy going and pleasant ladies working here - they made the mattress buying experience super easy!

Ma
Review №95

We finally decided to upgrade to a king mattress from a queen, especially after some back problems. We cannot stress how much we appreciate the service, expertise, and reccomendations we received. Awesome customer service!!

Am
Review №96

They were very attentive and helped us get the best deal on a mattress that suited our needs.

Ma
Review №97

Excellent customer service, friendly very knowledge

Mi
Review №98

Ok customer service but over priced and they usually have to order your bed and it takes forever for them to deliver it.. wasnt pleased with my experience..

ja
Review №99

The staff is patient and courteous.The delivery team arrives as stated and gets the work done.

Am
Review №100

Great customer service, top-notch expertise, and very polite salespeople! Bought a mattress from here, and I will be back for my next one!

Information
34 Photos
100 Comments
4.9 Rating
  • Address:556 Oxford Exchange Boulevard, Oxford, AL 36203, United States
  • Site:https://bedzzzexpress.com/stores/Mattress-Store-Oxford-ALAL
  • Phone:+1 256-835-1171
Categories
  • Bedding store
  • Mattress store
  • Furniture store
Working hours
  • Monday:10AM–7PM
  • Tuesday:10AM–6PM
  • Wednesday:Closed
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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