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Cricket Wireless Authorized Retailer
3333 Irvin Cobb Dr, Paducah, KY 42003, United States
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Cricket Wireless Authorized Retailer

Comments
Da
Review №1

They were really nice and very helpful answers my question and about the watch.

br
Review №2

Quick and friendly service. Affordable. Great deals.

Av
Review №3

Ashley is a good worker and very friendly. She knows how to do her job and always has something good to recommend

de
Review №4

Rude staff!!!!! Will go to the mall store for now on. If it doesnt change will go back to metro pcs forsure

Mi
Review №5

This place was so helpful and accomadating in every way possible. The employees have gone above and beyond to be helpful. That means alot to an older person with not a lot of High Tech knowledge. Cant say enough good things. Wish they were in my area now.

Be
Review №6

Great customer service!! Very friendly knowledgeable and helpful associates. Greeted me with a friendly smile when I entered offered assistance but was not like some companies with pushy hurry up sales associates. Tana was patient and answered my questions. Great customer service Tana! Keep up the great work! Would definitely refer to everyone!!

Ma
Review №7

Love my service & help.

De
Review №8

Korben and his associate was GREAT! They fixed my problem in no time. Now if yall can fix the towers in my area.

Mo
Review №9

Learned i need to switch back to METRO!

Vi
Review №10

Good phone service.

Cy
Review №11

Very friendly and helpful staff

Je
Review №12

Extra friendly, very helpful and explained the Cricket wireless plans for us. Answered all my questions with good knowledge of the products. Recommend this store.

Je
Review №13

Hey josh, I was wondering if you ever got a number to someone cause the same thing happened to me I bought the phone from them and I asked the guy with tattoos And quotes he been there a year! if I can use this phone with other providers if I buy the phone he said yes and I went to another provider and go a SIM card and let alone to find out it’s locked for 6 months so I ask to talk to manager and he said he was the manager and that there nothing they can do cause that’s there policy so I AGREE WITH JOSH TO ANYONE WHO WANTS CRICKET DONT DO IT! There are others providers and store with better customer service and salesman that DONT LIE!!!!

Jo
Review №14

I really hate doing this being a business owner myself. But I purchased phones from them. 4 phones to be exact. The guy that works there with the tattoo on his forearm told me and my wife that we had 14 days to return the phones if we didnt like them. My wife got a phone that she just didnt like and I tried to return it on the 14th day. I went in there and than they tried to tell me oh its 6 days. After speaking with the store manager she said sorry our computers wont let us do a return tough luck. I asked for the owners name and she said I cant give you that information. With that being said I bought 4 phones I was keeping 3 just returning 1 and you blow off a customer because you want to lie and decive a customer. All customers beware of this company. If you want cricket you can get it at Best buy. 1 day gone by with no contact by upper management not a email or anything. Will edit it everyday until contacted.

Jo
Review №15

Good service 👍

Br
Review №16

Reasonably priced phone plans. I wish I would have changed a year ago. I changed over to Cricket bc I have been lied to by ATT so many times. I had enough. I know they are affiliated with AT& T but Cricket is so much cheaper. I am saving 100 a month. Att- 3 phones for 190$, Cricket 3 phones 90$- taxes included- for unlimited data talk and text. Very very happy with Cricket. Would rather not have a cell phone than go back with ATT. Thanks Cricket! Dont let me down...

Da
Review №17

Very helpful. Got a new phone totally set up in less than an hour.

We
Review №18

Great plans and services

An
Review №19

I love my new phone with cheaper service than my last phone!!

sw
Review №20

I dont believe the customers always right its simply incorrect however I do think do unto other is a basic fundamental skill all human beings could learn a great deal by simply doin only to others as u would have done to u the onsite staff @ crickets s.side location needs some serious additude adjustments whom ever the Owen of this facility is Id do business with you if u would stop hiding behind llc and introduce yourself to us

To
Review №21

Its a good company love their cell phone plans

Ke
Review №22

Great service

Ma
Review №23

Great place to check out cheaper cell phone plans.

Vi
Review №24

Walked in to buy a new phone young blonde was talking to a customer they told her she was just looking she just stood behind them and completely ignored me standing there waiting for assistance. I asked her if I could get some help and she rolled her eyes and said uhm yea. Acted like I was bothering her.

Sh
Review №25

Store is very busy but great customer service

Ga
Review №26

Staff was very nice and really helpful

Mi
Review №27

Low prices and great services!!!

Pa
Review №28

I was out of my home town and was having a problem with my cell and stopped here for there help and the people who worked there were very friendly and fixed my phone with no charge.

As
Review №29

Good job guys

Ki
Review №30

Great phone service with accessories

La
Review №31

Great ppl

Ma
Review №32

Got a good deal on our plan but what upset me was the manager gave this guy a free phone case I spent double he did and transfer my phones to cricket and she didnt even help us out on one of the phone cases .the other two guys were a big help

de
Review №33

Friendly staff help u anyway possible

Me
Review №34

Great service and very understanding

J
Review №35

Awesome employees, very helpful.

Ty
Review №36

Great service!

Ch
Review №37

Awesome customer service

Se
Review №38

15 bucks a month

Vi
Review №39

Great customer service

Qu
Review №40

Wow love it

Vi
Review №41

Friendly service

Lo
Review №42

He was awesone

Ph
Review №43

No problems

Ri
Review №44

Great

KI
Review №45

Friendly staff

Ch
Review №46

They helped us.

Li
Review №47

Cricket Wireless

Rh
Review №48

Cricket wireless as a whole is a very good company, but I will never be back in this store again. Basically I switched to a different plan and then the woman there wanted me to pay for the original plan. No, Ive done this before with the company without any problems before, but honestly she didnt want to do her job and wanted to jip me out of my money.

Information
6 Photos
48 Comments
4.4 Rating
  • Address:3333 Irvin Cobb Dr, Paducah, KY 42003, United States
  • Site:https://cricketwireless.com/stores/ll/US/KY/Paducah/3333-Irvin-Cobb-Dr
  • Phone:+1 270-557-7132
Categories
  • Cell phone store
Working hours
  • Monday:12–6PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Service options
  • In-store shopping:Yes
Health & safety
  • Staff wear masks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
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