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GameStop
2213 TX-256 Loop #114, Palestine, TX 75801, United States
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GameStop
Comments
Do
Review №1

For some reason the usual staff is all gone and now the new hires there are incompetent. One was clueless about the first partner packs for pokemon and couldnt even look them up in the system, the other thought that a pokemon ETB was a video game when I asked for it. I miss Carolina (the former manager) and her team, people that actual knew what they were selling and were enthusiastic about it.

Au
Review №2

Its a GameStop. Staff is friendly and knowledgeable. Clean store, parking lot can be difficult to get into.

Ch
Review №3

Nice place friendly sales lady

Pl
Review №4

This is the second time I have driven to this location to find this sign posted. I have waited outside for over an hour now and nobody has returned to open this store. Seeing as the store opens at noon, I cannot comprehend the need to take an hour long lunch at 2pm.

Je
Review №5

Good crew friendly environment very enjoyable

Ja
Review №6

Never anything in-stock. I prefer to just shop online

Wi
Review №7

Dont bother trying to call them, they never answer the phone.

2n
Review №8

Hey all,As some of you may know, I worked at this location for a combination of 10 years. Over the years I saw GameStop change as a company and even though I may have disagreed with some of the changes...the current staff is the best in sometime. Not only are they passionate and knowledgeable about gaming, they truly love their loyal customer base. Carolina Love and her team are truly some of the best staff to be at the store in recent years!

To
Review №9

Some staff very rude and lying, just to get you to leave the store. So they can go back to talking about their hair color.

Ac
Review №10

We needed a scary PS4 game, had $20 and very little time to shop. Our cashier, I wish could remember his name, suggested a game he thought was within our budget and exactly what we where looking for. And we love it!

Ha
Review №11

Friendly and they know there stuff

Bu
Review №12

Honestly I feel like Im rating the staff more than the store because its just another gamestop. It stays up to date and clean. As for the staff, I love them. They are all supportive and enthusiastic about everything and what more can you ask for.

Ke
Review №13

Staff is really nice and they are covid prepared

Ja
Review №14

Have never liked going to gamestop but its almost the only way to get what you need. The manager is smug at best and she looks down on you if you ask a simple question or dont like the game she recommends. Other staff is always helpful but the manager needs some classes on working with the public.

Ap
Review №15

Put a game on hold online. Received an email shortly after that it was ready to pick up. Went to the store great customer service, and got the game. Quick easy process!

Ba
Review №16

They are always busy and judging by my transactions I can see why. The staff always knows their stuff! They are also very friendly and helpful.

An
Review №17

I love this place for all of my gaming issues

Sc
Review №18

GameStop is an absolute sham. They dont give you refunds for faulty items or games, and they will give you every run around they can think of to avoid the situation.

Ca
Review №19

This particular location of GameStop is definitely one of my favorites - its very orderly and spacious. Friendly staff. Id gladly be back for another visit!

Sc
Review №20

Nice normal Gamestop. Never had any problems returning or exchanging anything. Nice staff, always helpful in finding ways to save money.

Br
Review №21

Employees gave wrong information over the phone that caused wasted fuel and the attitude I got because they was wrong was very poor. Who are they hiring these days

yo
Review №22

It takes a long time to by a game because thay ask you some many questions but great games

Br
Review №23

These young ladys sure know what their doing, makes buying games easier

Da
Review №24

Never had an issue with this store until I attended my first midnight release. Went to fallout 4 midnight release and a man who Im assuming is the owner decided to give us a speech. In this speech, which he gave while we were lined up waiting for the game, he informed us of multiple features and quirks of the game which completely killed my enjoyment of the features and quirks he described. Stores only other problem is there is quite frequently a large line to check out.

Ch
Review №25

Great knowledge and service.

Ka
Review №26

Always great friendly helpful staff. The store is always so clean and tidy and nice.

Kr
Review №27

Great place to get games and really helpful staff

Ta
Review №28

Free is awesome

Th
Review №29

It was a great store the workers were talking to much and took forever to check me out.

JB
Review №30

The staff are extremely helpful and there is a huge selection of everything gaming related

No
Review №31

The only reason and redeemable factor is that they have the games you need. however I have never walked into this specific gamestop without running into trouble one way or another.

Tr
Review №32

Good

Lu
Review №33

Staff is super friendly and helpful, no problem spending money here!

Je
Review №34

Great place to get anything a gamer needs at discounted prices. And if youre not sure what your gamer needs, just ask the manager, shes amazing.

Ba
Review №35

Had a different selection of games than what I am used to seeing. Staff was busy chatting about.the signage.

De
Review №36

I love this place and the staff.

Le
Review №37

The give the best service and the workers are friendly and helpful

Br
Review №38

Great selection of games and accessories.

Mi
Review №39

Management is going downhill, its all about the customer. Never get too big for your britches.

Ma
Review №40

Great people..very professional..

Au
Review №41

Store was nice, in good shape, and organized. Did a hold request online and everything was prepared when I arrived.

Sc
Review №42

This is the only business I have even been in and never head hello or any other welcome or offer for help. Only received a have a good one after purchase.

Le
Review №43

Best of many that Ive visited in by far

ch
Review №44

Nice friendly people very helpful know there games

Ch
Review №45

Love this place. Always someone to help find what u want with tons of ideas and suggestions.

Mi
Review №46

Good customer service fast service very helpful.

An
Review №47

The staff is very friendly,helpful and honest.

He
Review №48

I worked there and i got ZERO hours. Didnt even train me till a month later. That place will screw you over.

J
Review №49

Staff is always so helpful!!

Du
Review №50

Intelligent staff, quick checkout lines.

da
Review №51

Great place and awesome customer service

Zo
Review №52

Lots of cool stuff in the store

Fa
Review №53

Great quick friendly service

st
Review №54

Service sucks. Took almost 25 minutes to get help.

Fo
Review №55

Meh

Ma
Review №56

Always friendly staff

By
Review №57

Great prices

Ri
Review №58

Games are okay, but I go for the extras

De
Review №59

Meh

De
Review №60

They awesome

Ja
Review №61

Expensive but worth it.

Th
Review №62

There only for grandkids

De
Review №63

Many game selections

Ca
Review №64

Friendly survice

Br
Review №65

Good

jo
Review №66

Lots on sale

Information
12 Photos
66 Comments
4.2 Rating
  • Address:2213 TX-256 Loop #114, Palestine, TX 75801, United States
  • Site:https://gamestop.com/store/us/tx/palestine/2966/loop-256-palestine-gamestop?utm_source=gmblisting&utm_medium=organic
  • Phone:+1 903-723-5541
Categories
  • Cell phone store
  • Video game store
  • Collectibles store
  • Electronics store
Working hours
  • Monday:11AM–6PM
  • Tuesday:12–8PM
  • Wednesday:12–8PM
  • Thursday:12–8PM
  • Friday:Closed
  • Saturday:7AM–10PM
  • Sunday:12–8PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Delivery:No
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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