Absolutely great service. Matt is one of a kind.I Was in a bind and he was able to get me in and out as promised. I will definitely turn to Big O for all future needs for my vehicles.
Locally owned small business! Honest, thorough, quick, competitive pricing, the best customer service! Evan and Sylvester took great care of me. Even on a super busy day with no appointment, they were able to get my car in for a oil change with free tire rotation and balance. It was done in an hour! My go to place for service and tires.
They are very competent in their trade. That is not so common in this day and age. Josh Hallums went beyond the regular service and accommodated my special request. The service is professional and quick, all with a wonderful attitude.Thanks I will be using you for all my tire needs.
I had a large screw in my tire and was taken care of promptly by Josh. While I was waiting, Josh took the time to educate me on all of the services offered at this store. I was very impressed with the efficiency and professionalism of Josh and the entire staff and my tire was repaired for free! What a great experience. I will recommend this facility to all friends and family. Well done!
Be very aware of up pricing in this industry. 8 bucks nitrogen inflation (per tire)…umm yeah. This is Colorado and air is mostly nitrogen. Regardless don’t pay for it. Costco gives it way for free.Part prices. Well, keep in mind the parts you can get at Napa and the price you are actual charged at this big o can vary by as much as 200 percent. You will be told this is “industry standard”. It isn’t. Also keep in mind they get a break on the part prices too.On my particular vehicle, I brought it in 3 times for alignment and noise. I was actually told they couldn’t figure it out. I lived with it. A year later finally decided to take it to an independent shop…behold everything was bad on the right front of my van from the hub back to the transmission. And this big o had been aligning it the whole time. I brought this up and witnessed the person in charge throw a fit (after I caught the up charge of 200 percent on parts) and stomp out he was so angry.Wonder what those alignment numbers were? Yeah it was badly bent….I kind of feel in my opinion like they didn’t want to look for the actualIssue.At this point I JUST have them do basic tire work. I can’t get into all the other issues because it would be easy to figure out who I am and I need to get tire stuff done.My opinion is that there was a time when this shop was great. With the constantly rotating cast of employees in the front office, my opinion is a consumer can do better.If you really love big o, I recommend the castle rock shop south of downtown.
Tool my car in for a low tire. Tyler and Josh took great care and got me fixed and out of there really fast. Thanks Big O
Great service, great people. My engine light came on awhile ago, met Sylvester at my place of work and he told me to run it by. You can tell these guys really care about ensuring the safety of their customers out on the road. They’re timely, they don’t try to oversell, just get the job done. I know nothing about cars but they let me know what was going on and what to look out for in the future. Only place I currently trust for a good price and quality service
I was at another Big O and was told that I need some specific work done. I was also quoted a little rice for this work. I ended up leaving that Big O because I wasn’t comfortable with what I was told, after speaking with the dealership. They were pretty positive that I was being sold something I didn’t need. To make a long story short, I ended up at a different Big O in Parker. I worked with a gentleman name Josh. He was fantastic! After I told him of what I was told, he had his team look at the car and they confirmed that I in fact didn’t need what I was originally told. I was also quoted almost $800 less at this store. Josh had his team check the whole car out for fluids and things and they came up with a few other things that need to be done. I approved the work and Josh call when everything was done. Josh was just a pleasure to work with. He was kind, knowledgeable and very helpful! It made a bad start to thing great in the end! I’ll definitely be back!
Brought my 2008 Titan over for a wheel balance and had great service by the whole team and especially Jarrin. Then I learned that Big O does more than just tires. I will definitely be coming back with my Titan. Thank you for the fast service as well before closing.
Josh was excellent. He gave me the truth and didnt try to push me to upsell into something I didnt need. On top of that he gave me great maintenance advice and looked up the next maintenance to expect. Great service. Im definitely coming back.
Teri and Matt were very nice and helpful. The service was quick, but done right! Well be going here from now on! Thanks Teri and matt!
I got a puncture and Mike was able to patch it up quickly. The best part was that I wasn’t charged for this service.I really like the service I get here. Evan and Jarrin are other great examples of how customer service should be done.Thank you for everything that you guys do! Keep up the great work!
Sylvester and Josh were great. Got me in and out in very little time. Much appreciated.
I brought my car in for an alignment, and found out the problem was much more severe. I basically had collision damage that wasnt fixed properly at a separate mechanics location. Josh Hallums was exceptionally helpful and kept me in the loot during the entire process. They were great and they do more than just tires
Needed to get some new tires for the upcoming winter season I was immediately greeted by Joshua who was extremely helpful in helping me choose the correct tire for my vehicle
Definitely an asset to the franchise! They were able to order me a “hard to get” tire in no time and installed it without any delay. As I sat there I watched each customer come in and receive the same high level of care I received. I highly recommend Big O of Parker!
Mathew was very courteous. Work was completed in 15 minutes & was not even charged to have a flat fixed. WHAT A BUSINESS !!!
Visited the Parker Discount Tire and worked with Josh H., very helpful and got me in and out...So grateful when I was in a time crunch...Always amazing service with honesty...Thank you Josh @ Parker Discount Tire
Joshua helped me get tires changed, rotated and got the oil changed before lunch, very efficient and chill
Josh was awesome to work with! Diagnosed my problem quickly and out of there under an hour! Customer got life!
Fast, efficient and friendly service from staff. Josh Hallums was awesome and so helpful!
Went in for tires today and Sylvester helped me out. He was very knowledgeable and very personable/nice. He helped me pick out a great tire for my car. Got me in for the next day, but something opened up today and called me and got me in and out of there in 45 minutes. Great service all around!
Josh, Evan and the rest of the team helped me out big time. Came in just to get tires, and they managed to get me into a bay in a quick amount of time. Would definitely recommend to those especially before the snow hits this season.
Great quality. Fast service. Josh, in particular, helped out a ton
I went to Big O tires to get a tire patched. Josh helped me and the whole process was quick and easy. He was very knowledgeable, helpful, and friendly. I was in and out in 30 minutes. I highly recommend Big O Tires.
They were friendly, quick, and awesome! They even saw me after their normal cutoff time.
Another wonderful experience here at Big-O Tires. I have been taking my cars here for several years and the staff is always courteous, knowledgeable, and friendly. I’m always confident the service provided will be top notch. During my last visit the hubcap ended up breaking and they were able to order the new part and have it put back on my car the next day, free of charge. I greatly appreciate how this was resolved. Thank you for continued great service.
They were so kind with my son and gave great service!
Called Big O store in Parker. Asked Ben if I needed an appointment to get tires rotated. He told me if I could drop the car off, he would get it done that day. He told me they would balance wheels and check alignment. He called me 2 hours later to let me know that job was finished. Alignment was fine. Car was ready to pick up. Great service.
It was late Friday and I got a nail in my Audi tire. No ture shop would take me in but Josh Hallums of Big O Tires in Parker got me seen right away. Fixed my car up with ease and had me on my way. Will continue to bring in my vehicles as long as I receive great customer service and A class treatment. Definitely recommend going here.
Just came in for a patch job when my tire punctured before my classes, everyone was so professional and insanely helpful, they pulled my car around back to fix it instead of waiting to pull it into the shop because they knew I was in a rush. Thank you so much! Great location.
I cannot say enough about the staff at Big O tires in Parker! Jason, Kelly, Evan, Matt and Michael I have dealt with on many occasions. I have 3 completely diff cars(Jeep wrangler, Chrysler 300 and a Jetta) I have entrusted them to do all types of work on our vehicles or just getting new tires! It’s hard to find people you trust to work on your cars. I absolutely trust them and appreciate all of them for always helping me and my family. Thank you thank you for always being honest and doing such great work! Customers for life!
Been going to this location for years. Sylvester has always been attentive to get my vehicle in and out in a timely manner! Highly recommended to anyone needing fair, honest service
Big O put new tires on my vehicle. Josh was really friendly and helpful. I would gladly do business with this team again.
Always nice people just trying to save you money while giving you the most bang for your buck. josh was the one to help me i had a busted tire and some other small maintenance gave me great option for my budget and helped me understand what i was looking at with my car.
Big O Tires on Parkglenn Way, Parker, went above and beyond to overcome a problem that arose when putting new tires on my car. Josh and Sebastian were very professional, communicating with us every step of the way on what they were doing to solve the problem. And, the best part is that the tires are great! Thank you, Josh and Sebastian!
Josh did a great job working me in for oil change
Josh was very helpful with getting the right tires for both my vehicles. I appreciate the quick service and friendly service.
Absolutely love this location. It is under new ownership and they are attentive, caring and do great work. They always make sure my vehicle is taken care of efficiently and properly.
I just left big O in Parker. They were fast, courteous and Evan did a great job of taking care of me. I only take my cars to Big O Tires in Parker. They have such a great team who is very customer service minded.
I had a screw in my tire, and they got me in and out really quick. Fixed my tire, rotated tires, and I was out in a short amount of time. Great service at Big O in Parker Co.
Great service, always. I have been bringing vehicles here for years and they do a great job with prompt service every time. Jason and his tis team fixed my issue within the hour today and saved my vacation! There is a reason I keep coming back.
I am a single Dad of four. We left in the morning for work and school to find that we had a flat tire. Two weeks before this, I had given my jack to a lady that was on the side of the road with a flat tire and no jack. We made it to Big O Tires and they kindly changed to my spare and got us on our way with no charge. Thank you Big O Tires!
Came in on a donut today to purchase a new tire and instead of charging me for a new tire they checked out the old one and were able to fix it! Matt and Michael were amazing and so helpful! They took great care and went above and beyond! 10/10 will recommend to anyone/everyone
Went to Big O Tires for the first time this morning for a flat. Jason greeted me in the parking lot and his team took care of my tire in 20 minutes. I will definitely be back for more than just tire needs! Thank you so much to this team!
They were so friendly. Wanted to make sure I was 100% satisfied. I Will definitely continue to come here for all of my tire, alignment, brakes and oil change needs.
Always love going to big o tires in Parker. Customer service is always amazing. The employees there are always a joy to work and talk with. Couldn’t ask for better customer interaction anywhere else.
I had the best experience today! I came in with a flat tire that I had previously purchased from a competitor. They still helped me check over my car and change to the spare with no charge. They were upfront and honest about what was best for me/the car. I will definitely be coming back!
We have been coming to this Big O store since we moved to Parker 20 years ago. The service has always been good. But since Jason has had the store the service is even better. All the staff is friendly and always willing to help even if its just to check and put air in my tires. They do complete car care from oil changes to major repairs. The quality of their work is excellent. We bring all our cars here, wont think of taking it anywhere else. Very highly recommend bringing your cars here for all your service needs. Excellent service.Carol B.
Great customer service! I had a screw in my tire and they had me in and out in under 30 minutes, despite setting the expectation that it would likely be an hour. Thanks so much for exceeding expectations set, guys!
Everyone at this store has helped so much. I like to say Thank You for all you have done for my company.
Three-star rating due to the delay! What is the point of making an appointment online a week ahead, only to wait an extra hour??? And no record of the appointment??? Hoping these guys will give me a credit or something. Individual service here was good - the guys were busy but polite and attentive, but my time is valuable and I dont like it being wasted.
Excellent service, very friendly staff. Been here a few times and they always take good care of everyone they help.
2005 CRV had flat tire, called Big-O in Parker. Matt could fit me in same day. I was able to inflate the tire enough to make it to the Parker location. Unfortunately for me turned out to be sidewall issue (found out later daughter drove over a curb and did not feel the need to tell me) and needed 4 new tires and alignment. Sylvester explained everything up front so no surprises. Fortunately for me a sale had started so they were able to offer me a great deal. 1 hour later received a call from Matt explaining my controller arm bushings were shot and would cause alignment issues if not fixed (needed 2 new controller arms). Not an expense I was expecting but car does have over 170K miles. Worked with Matt on cost and options to get the correct service for the vehicle. Later that day... Matt called again this time the connection from the controller arm to the tie rods were in bad shape, one was able to be reused but the other was not (they tried but unsuccessful). Again Matt worked with me on cost and options since these additional unforeseen issues were adding up. Repairs may not be done until the next day, and trying to keep to a budget. Phone rang again and I was pleasantly surprised that all the services were completed same day and CRV was ready to be picked up. When I arrived the total was a bit over budget but based on all the services required I felt I had been treated more than fair with the options they provided. I felt well informed every step of the way and recommend their services going forward.
These guys are awesome! Always willing to help with my 3 piece wheels. Super professional and will always work with them.
All of the employees are wonderful to work with at this location. The owner goes that extra miles to make sure you understand any repairs you may have done. I strongly recommend these guys for more then just tires.Josh
Big O tires provided a great service for me.Truck needed an alignment, not only they did a fantastic alignment (I am very picky with my steering)but they also did it fast.I am super happy and they earned my business for future jobs.
Jason & his team are top notch! I got my car towed in last week because my transmission light was on and I needed a piece replaced on my focus. Jason made sure I was taken care of as I was going on vacation, he helped me even with a fix that I had to take to the Ford dealership! I cant thank his team enough, they always have your best interest and I will definitely continue to always bring my car here!
Wifes SUV tire started to go low and her warning light came on. It was not visibly low but our tire gauge showed it was definitely losing air. We figured she picked up a nail, but we didnt know for sure until we took the it to Big O. We have Big O Bigfoot tires with the road hazard coverage. We dropped it off, no appointment, when they opened at 7:30 and they called at 10am to say it was done. It was a nail that went through the inside sidewall, unrepairable, and since we had the road hazard coverage, the tire was replaced and it only cost us $34 for a new tire. Matt was wonderful and right on top of getting us taken care of. We have been going to the Parker Big O for over 20 years and they have always taken care of us very well.
Thanks so much Jason for squeezing me in yesterday! I cant praise this place enough. Went in without an appointment, had a nail in my tire. Found out it couldnt be repaired. I thought for sure it would be a couple days before my new tire would come in but nope, he called me a few hours later and said it was in to come in anytime. I did and I was in and out in no time. Wonderful service and crew. Highly recommend!!!
Great service and very friendly. Trustworthy techs
Ended up with a flat and went to a competitor who just switched me to the spare, but went to Big O to see if they could help me out and they got it repaired easily. Honest, quick and helpful! They gained a lifelong customer!
Josh Hallums totally took care of me. Honest and straight shooter! Thanks!
Sylvester saved the day! Had a screw in my tire, brought it in and he worked with me to get a comparable replacement and had it on my old wheel before I even checked out! I stopped here after Discount Tire wanted more money and wouldn’t have it done until end of day. Thank you again Sylvester ☺️
I have come in a couple times now and Matt takes great care of me. Anytime I need anything from a flat repair or tires, I’d highly recommend them!
I went into the store, and they took care of me immediately with no appointment. I was in and out within an hour. Customer service was great.
Great/easy alignment service, and Josh was very friendly and informative
I had a staff member who was very polite and professional. Looked at my tires with me first. Ask several questions about my intentions with respect to my vehicle. Will definitely be a repeat customer.
Josh and Sylvester were very helpful. My neighborhood go-to auto shop is Big O.
I live locally here and I would fully recommend this shop for anything tire related on your ride. Theyre open till 6p, they got me right in for a repair on my fleet vehicle at the end of the day and always take care of their customers. Im a BigO Customer!
Needed to get a tire fixed as it was losing air quickly. Big O Tires got us in quick and didnt even charge us for the patch up. We are from out of town and already visited two other shops who would not fix the tire. We appreciate the help greatly!!
Big O always has friendly nice people working who will help you with what you need, and they do it at a good price. I bring a car from 2011 and 1966 and they can work on both very well, would recommend.
Very polite and punctual. Definitely the best in the area
Sylvester was a great help when I had questions about are Chruch truck even with my personal vehicle on rims give me his honest opinion in and out
Quick service and went above and beyond to make sure I got the tires I needed today!
No need to check out any other auto service in Parker! Big O is knowledgeable, cost conscious, respectful, quick to serve, family owned. Dustin was the best today and gave southern hospitality service!
I had my car booked in for 4 new tires and a wheel alignment the staff were friendly and the job took less than an hour to complete. Great first experience with Big O Tires.
These guys got me in the same day, which was surprising given my unusual tire sizes (Porsche Macan S). Great service and efficiency. Highly recommended.
Ive had 2 vehicles worked on at this shop. Both with alignment problems and a few other suspension problems. Both times I was taken care of above and beyond what I expected. Always faster than the time quoted to me. One of my vehicles drives better than it did when I bought it. I appreciate Parker Big O. Thanks
Sylvester gave me the best possible price for my new tires! Great guy!
As local as it gets. If you want to support your neighbors, and get great tires this is the place.Owner Jason, and wrenches Michael/Jose made putting hard to find tires on our 1978 VW Bus a very easy thing to do. These kats know their stuff!
Broke my buddies tie rod and didn’t fix or notify him about it then got in his face when confronted. Bad service…
Big O has treated us well for years, always taking care of our cars with great service and a positive attitude. Highly recommended!
Sylvester at Big O in Parker is an awesome straight up guy. Had a problem at discount tire with two size tires I chose for my car and when I called my local big o store, I spoke to Sylvester. I communicated what my issue was and the problem I had at discount tire. Told him what I was looking for to better equip my lifted 13’ WRX. He talked me through my options and said he wouldn’t let me leave without being 100% happy with my purchase. Chose Falken wildpeak A/T trail 225/55/17 for my car and I couldn’t be any happier. Absolutely zero rubbing and looks amazing. Thank you so much, big O and Sylvester.
They installed 2 tires onto my wifes suv. While the install went fine, they added additional costs onto my invoice without prior authorization. This is the 3rd time a Big O store, not just this location, has done so. Buyer beware, they add small costs without asking to boost their bottom line.
Thank you, Jarrin for your help airing up our tires. Fast and efficient, nice to work with.
Jason, Ben and crew are great to work with. Always professional, considerate and cost conscious. Super helpful team. Great experience for anyone looking for tires or any other service for their vehicle.
Big o has always done a great job servicing my SUV. They also provide a lot of same day service. Highly recommend Big O
Excellent shop very knowledgeable and super helpful. I came in from out of state and needed service in a pinch and these guys took care of me immediately and I couldnt be happier. Highly recommend going here.
The best customer service ever!
Best tire service in town. Extremely professional.
Have always gone to DIS. Tires in Parker. The past two times there the erroneous service was so disappointing I have started to go to Big-O Tires in Parker. They are terrific! Honest, reasonable and superb service. I highly recommend them!
Have brought my vehicle here a few times for different things. Most recently I was experiencing significant issues with my vehicle and brought it here where the issue was quickly diagnosed by Jake. Then, Jason walked me through a plan of attack that was the best for my situation as opposed to trying to push anything unnecessary into the picture. Fantastic local and honest repair and tire shop.
I had small cart tires that needed to be changed. They were able to do it when other shops wouldnt even try.
My skid plate had dropped down while traveling and they took me in right away. They were very friendly and efficient. Thank you so much!
BigO Tires Parker replaced my stock wheels with custom wheels on my existing tires and did an excellent job. They were very careful not to scratch the wheels and performed the work in a very short time. Checking in and checking out was a breeze.
Jason and Terry are wonderful! They are honest, and they really care about their customers. I will only take my cars to them now. Im glad I learned about them through word of mouth from a neighbor. I would recommend them to family and friends.
This is by far the best shop I have been to compared to competitors. I have been to many shops in the past and can honestly say always come back to this one because of their stellar service and awesome staff. Evan was awesome ask for him. Ladies looking for a place to take your vehicles without feeling like your going to get taken advantage this is the spot.
Huge nail that tore up my new tires i purchased at bigo tires on Sunday. Monday morning i was back on the road to work QUICK!!! THANKS TO JASON AND HIS WIFE THE NEW OWNERS!! FAMILY VALUIES IN TACT AND VERY CARING...
Matt was awesome. Got me right in and patched my tire free of charge. I will be back for future business!