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Elite Pre-Owned Auto
153 Newbury St, Peabody, MA 01960, United States
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Elite Pre-Owned Auto
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Ch
Review №1

I can’t say enough good things about my experience at Elite. I walked into a dealership hoping to find a reliable car to get to and from work but ended up leaving a friends place of business the same day with beautiful car and amazing deal. Mike really took care of me and did everything in his power to make sure I left with exactly what I was looking for. He gave me a great deal on my trade-in and put me in not just a reliable vehicle but a vehicle I’m excited to drive everyday. Will recommend this place to my friend, family and anyone who reads this review. Outstanding service.

Cl
Review №2

It took me months to wait and hunt for the right car. One day we stopped by at this dealership and first thing they did was letting us test driving every cars I was interested in without any complaints or unpleasant feeling.I finally found the car I liked and interested to take it for a little longer that drive on the highway and I liked it! The only thing was we couldn’t open the hood and we let them know and they make sure that it’ll be fixed by the time we come back and pick up the car. Mike and John have been very helpful and pleasant to deal with throughout the process. They even got all my title, plate, and registration done by the weekend that I wanted to pick up the car.For a first time car buyer, my experience buying a car from this place has been a pleasant, informative, and fast-track than any other dealerships I’ve visited. I’m glad we found the car I wanted to buy at this place and would recommend to anyone who is looking to buy a car. A 5-star rating for their pre-sales and customer service. Thank you Mike and John and making the process less stressful, smooth, and hassle-free! 🌟🌟🌟🌟🌟

Je
Review №3

I honestly can’t say enough good things about this place. I dealt with Mike and he was easy going, kind, honest and fair. Gave me a good price for the vehicle I was trading in and took care of anything my new Mini Cooper needed before I brought it home, which was very little. I even had the new vehicle looked at a Mini dealer and it needs nothing and is in perfect condition. Even if it needed something Elite would have fixed it right away. I would recommend Elite to anyone and I already have to friends and family looking to buy with them too. Thank you Elite!

Ro
Review №4

This is my second car from them. Their not out to screw you over like some places any issues they will take care of it and make it right. Always great dont go anywhere else for my cars easy guys to deal with with a great sense of humor. 🙂👍

An
Review №5

First time buying a car was a great experience here. They were extremely helpful through the whole process and always available if I had any questions or concerns. After driving my new vehicle a problem arose with the brakes. All I had to do was bring the car back and they fixed the issue immediately with no hassle and now my car runs great! Couldnt be happier with my first car and my experience with Elite preowned auto

La
Review №6

Mike D. Is a man of his word. Recently purchased a pickup truck and right out of the gate Mike was helpful, honest and beyond accommodating, To the point I took the truck to my personal mechanic, prior to purchasing and came back with a punch list of things that needed to be fixed. Mike made sure everything got done to my expectations, no questions asked. If you’re in the market for a vehicle I highly recommend elite motors, and ask for Mike D. Very satisfied customer, C. Forbes

Di
Review №7

Great experience, love the car (suv). The guys are friendly, informative. Not like going to the large dealerships. Very good experience. Will refer friends and family to them.

Pr
Review №8

Mike definitely helped me find my dream vehicle after what felt like ages of searching and getting the run around from other places. He was ready to answer all the questions I had, and was more than patient with my dad and his questions as well. He listened to what I was looking for and kept my budget in mind and in the end I left extremely happy with my crv. Very friendly and inviting and lots of great cars! Everyone there was very nice and most important above all, they are HONEST, which can be hard to come by these days. I would definitely recommend!

Da
Review №9

I cant give Mike enough praise for his commitment to this process. He helped me with everything....literally EVERYTHING. I now own an awesome work truck/weekend truck for myself. Again, all thanks to Mike at Elite. If you are in the market for a good used vehicle...this is the place to start and buy from! 10 stars for this place.

H
Review №10

Had a fantastic experience buying a van here. Mike and Allie were both very nice, and made sure everything went smoothly and quickly while keeping me updated the whole time. No complaints at all.

Ke
Review №11

Dont ever buy a car/truck with any rust whatsoever. Theyll tell you they have a guy who goes in and “will cut the piece out and do it the right way” before they sell it you. Its an absolute lie. My truck rusted through above the tires about 6 months after i bought it. Disingenuous, typical salesmen.

Ca
Review №12

Ed and Mike really took care of me and got me the right car. Had a couple problems and they took care of them free of charge. Really stood by their commitment to excellence. Highly recommend.

Da
Review №13

Mike was very casual with my deal.Got me a good car at a decent price.

D
Review №14

Great experience buying one of the five pickup trucks that were in stock that fit what I was looking for. Full size 4x4 ready to go not needing anything.Very professional and easygoing.

Ed
Review №15

Great selection of fully serviced quality used CARS TRUCKS AND SUVS WE CAN HELP WITH GOOD OR BAD CREDIT LOWEST RATES AVAILABLE

Ed
Review №16

These guys were great... they helped me the whole way dealing with the bank. Got me into the vehicle I wanted and made time for a cosmetic repair without having to wait. Thank you Elite Pro

Br
Review №17

Mike helped me and he was amazing. This dealership has a great assortment of used cars. They are not pushy salesmen and they really help you to find the right fit. I highly recommend them

je
Review №18

They are so good and they are so friendly and so understanding I would tell ppl they want a car go there they will work with u Im glad to have a good friendship with them

HA
Review №19

Just bought 2010 dodge caravan took my car to my macanicic he found nothing wrong with it go visit up them by the banana

GE
Review №20

Bought a car from Elite pre-Own auto about a month ago, I want to say it was an excellent experience Eddie was very courteous let me test drive all the cars I want it with no pressure at all about selling, finally I picked a chevy equinox he make sure the car was fully service before I get it, Michael did handle all the paperwork registered the car, plates and title everything was done right, I would recommend it get a good used quality car from this guys Thank you. Giovanni

Dy
Review №21

Pros: Caring, thorough, hard working, and will get a deal done for you.Cons: TLDR: Increased sale price without my knowledge, wasted 2 weeks of my life, and sold me a car with $1400 worth of repairs needed to be inspectable. Honestly deserve 1 star, but Im too nice.Cons: I honestly feel bad for giving a poor review but here we go. I purchased a 2011 Subaru Forester, the car itself is clean inside and out and has a newer engine with half the mileage of the car. However, the car was listed at $8,995, after looking over the paperwork when registering I noticed the sale price of the vehicle was exactly $1,000 more. ($9,995) Im assuming they were thinking they could grab a quick grand from me where Im young and naive. Unfortunately for them, nothing in this world is free so enjoy the bad review hope it was worth it. When I first when down to Peabody, (I live near Bangor, Maine, a 3.5 hour/300 mile one way trip.) the first thing he says is that there are lights on and he wont be letting us take the vehicle today. No where in the 5 days we were coming to terms did either person ever mention issues with the vehicle. So after wasting a day off of work, 600 miles of gas, Ieave frustrated. Next comes 2 full weeks of minimum communication with updates on the vehicle. Finally, its finished and the first trip, I was told we would be meeting somewhere closer to the middle due to the first inconvenience and the distance I have to travel. After giving a full day of notice and a reminder at 7 am that morning, they couldnt coordinate delivery of the vehicle so we had to waste even more time and money to go finally get the vehicle. The final straw that took me so long to write a review was I was waiting to get the car into my mechanics to get it looked over for an inspection. I received a call today saying that I need $1400 of repairs done to it for it to pass inspection. So not only did i waste $500 on two trips to Massachusetts, got $1,000 stolen from me, the car that was 1000% ready for an inspection will cost me another $1400...BUYER BEWARE!

Me
Review №22

The team at Elite Preowned were the best this was our first time purchasing a car every were we went wouldn’t help us but they did thanks again our car is wonderful

H.
Review №23

Absolutely awesome and honest guys here. Phenomenal prices. Thank you Mike for getting me set up in a big truck like I wanted. Got a nice 2009 Ford F150 XLT supercrew cab. Super friendly and helpful. 10/10 would recommend. Next time I get a other vehicle, Im coming back here.

An
Review №24

Mike and Wally were excellent salesmen!! I shouldn’t really say salesmen, i felt really comfortable dealing with these guys. Not like a Dealership experience at all...I looked everywhere for a car and narrowed it down to Elite Pre-Owned Auto. They have used cars that are in great shape from all price ranges. My Suburu runs like a TOP!!! Check em out!!!!

Br
Review №25

Mike was very easy to work with. During the current pandemic everyone is having to alter their normal procedures and Mike went above and beyond to get me into a vehicle before I have to return to work. They have a great selection of vehicles and work with you and the banks to get you into what you want. I chose a vehicle I wanted from the beginning and they did everything in their power to make sure I drove off with what I wanted. Highly recommend!!

Va
Review №26

Had a great experience at Elite Pre-Owned Auto. Came in looking to purchase, sales guys very friendly, greeted us upon arrival and we purchased a vehicle that day. Great quality vehicles. I highly recommend this place if your looking for a used vehicle and great service!

Aa
Review №27

Mike was very helpful with the 2008 black infiniti g35x i bought. We made a good deal and he was able to go over the paperwork with me quickly. Buy from Mike. He is friendly and well-organized.

jo
Review №28

Great experience mike the sales person was very helpful and informative about the cars they sell sold me a 2003 eddie bauer explorer. i want to thank him for being so understanding

Er
Review №29

Buying a car with Eddie was a super easy experience. He was helpful and incredibly friendly. He bent over backwards to help us and graciously helped us do all our paperwork a second time around when we had given him the wrong information. Great experience. We would absolutely buy a car from him again.

Ju
Review №30

Bought my sons first car here. Great experience. Would definitely buy another car from here.. Michael and Eddie were great!!!

St
Review №31

Recently was in search of a used car for our daughter. Eddie and Mike were fantastic, we had a great experience!!!!!!! Thanks guys

Pa
Review №32

Mikey and eddy are AWSOME guys. They went above and beyond to help us get a loanPayment where we can afford it. they deffinately checked out this truck we bought from topTo bottom before they were ready to sell it. They know exactly what they are talking about.Thanks again guys.Pam and bruceAtkins

Gi
Review №33

They were friendly, easy to deal with, and very helpful. We flew in from out of state to buy a car sight u seen & are not disappointed one bit! They arranged to have us picked up at the airport and brought to our new car. The car was everything we expected and even tho there was a battery issue, they were quick to correct the problem to get us on our way.James was a wonderful driver. Rob made our experience exceptional! And we would buy another car from Brian in a heartbeat! He is not your typical “ car salesmen”! Very friendly & down to earth.

An
Review №34

Good prices, good service, no bs

Jo
Review №35

I brought an extended warranty well worth it Mike D is fantastic to deal with I highly recommend him and elite pre-owned auto had a issue and it was immediately delt with thank you again for your prompt service

Mi
Review №36

My Dad bought his Impala from here and loves it. At 88yrs old he’s still trying to figure out the power trunk button lol. Check them out

JP
Review №37

Great people selling great cars. Eddie has been in business for years and takes care of all his customers. He will get you the perfect car for your price range. They can get anyone financed! It’s quite amazing-Lumpy

Mi
Review №38

I recently purchased a vehicle with the help of Eddie. Very respectful, incredibly helpful, and willing to go above and beyond to help you get a car. All around great people, will absolutely recommend to a friend.

ke
Review №39

Absolutely great experience. Super great with helping us

Ch
Review №40

Honestly was just stopping to look and didnt want to talk to anyone because I didnt think my credit was good enough to get out of my p.o.s. I was in. The salesman Alex assured me if I just had a little money down they would take my car also and get me in something nice. I cant believe that was yesterday and Im driving away in my new car today already registered!!! Thanks Elite!!

Um
Review №41

Great prices for used vehicles!! Wonderful service.

Le
Review №42

Great experience. I bought an F150 last month Couldnt be happier

Ma
Review №43

All the men were great, and they worked with me. I bought an explorer with only 108,405 miles for only $1000. Yall were great and thank you very much it was a pleasure doin business there. And just have to add yall seem like great guys and I would do business here again and would definitely recommend this dealer to anyone who is lookin to buy a car.

Mi
Review №44

I have known any for 20 years hes a great guy I endorsed buying a car here from Eddie.

Cy
Review №45

Eddie very good to me and help ful and paul. Is very good helpful.good people.tyu clandry

Ji
Review №46

Really helped me with financing, I saved thousands!! Great staff, ask for Paul and they will give you the best deals possible. A+ business!

Ch
Review №47

Great guys

Me
Review №48

Working with Ed was a good experience. He delivered what he promised. Would recommend him to my friends and family

Pa
Review №49

Ed was a GREAT guy really helped get the right car for my budget.

Av
Review №50

DO NOT BUY A CAR FROM HERE ALL LEMONS TRASH, THEYD SELL GLASSES TO A BLIND GUY! NOT TRUSTWORTHY!!!

Al
Review №51

BEST EXPERIENCE THE HONESTY WAS OVERWHELMING

ki
Review №52

Bought a car here about 3 month back long story short I started overheating took it to a mechanic down the street from my house who not only gave me a list of codes it was running but inform me it has a blown head gasket and the check engine light was disabled now as a first time car buyer I trusted them even spent 5000 on this pos paperweight sitting in my yard legally there is nothing I can do I can try to take it to small claims court but Ive had the car too long dont trust these people they are not trustworthy they sell junk

Ho
Review №53

Great used car dealership

Ed
Review №54

Eddie helped a lot, quality cars priced low.

10
Review №55

Fabulous! Eddie is the best!

T.
Review №56

Terrible service even worse vehicles for sale. Do not buy from here, they will sell you a toaster on wheels. Lemon law alert!!

Pa
Review №57

Good and easy

We
Review №58

PHENOMENAL! These guys are the best LOVE THEM!!!!! Customer service is unmatched!!!!!!!!!!!!!!

Information
100 Photos
58 Comments
4.4 Rating
  • Address:153 Newbury St, Peabody, MA 01960, United States
  • Site:http://elitepreownedauto.com/
  • Phone:+1 978-587-2693
Categories
  • Used car dealer
  • Car dealer
  • Truck dealer
  • Used truck dealer
Working hours
  • Monday:11AM–3PM
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–5PM
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