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Uftring Chrysler Dodge Jeep Ram
140 Radio City Dr, Pekin, IL 61554, United States
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Uftring Chrysler Dodge Jeep Ram
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Ma
Review №1

Isaiah was super knowledgeable and efficient during the purchase process of my 2500. Would highly recommend him and the dealer to anyone.

Ma
Review №2

I called because the air pressure in one of my tires was always extremely low. They had me come in ( within an hour of calling) to take a look at it. I have to say the dealership where I bought my jeep from couldnt get me in for 3 days. They fixed the issue and washed my car at no charge !! When I asked to pay the bill they said Have a great day. Blown away by the customer service overall and this generosity was unexpected. They have all my business moving forward and THANK YOU for your excellent service and generosity !!

Jo
Review №3

Highly recommend Fitting Chrysler dodge, the employees are great every day people .. Matt and Ivan got me into my new ram 1500 they made it so easy got everything done in a day ! Ive settled for cars I didnt want my whole life .. these guys are amazing got me into exactly what I wanted on first try ! My kids love it, so much space, you guys are awesome 😎

Ja
Review №4

Sarah was awesome to work with and made the process of a new vehicle purchase so much easier and smooth! We are so happy with our 2018 Chrysler Pacifica!

Ji
Review №5

Bob was so helpful in the process of getting our new Jeep! He stayed late and made it a smooth transition!

Jo
Review №6

One again Chris Steward has gone above and beyond what others do to get a new Jeep for us. This is our 6th vehicle that we have bought from Uftring in Pekin. If you need a vehicle ask for Chris. He’s busy cause he is the best.

Jo
Review №7

I brought my 2006 Jeep commander in not to long ago and had to get my radiator fixed. They told me it would cost around 5 hundered buck for parts and labor. I go to pick it up and they charged me for eight hours of labor, and it ended up around a thousand bucks to get my jeeps radiator fixed. Now it turns out it only takes around 30 minutes to change a radiator if you are a professional and you know what your doing. I get the pressure test I just didnt think Id be paying the mechanic 6-7 hours worth of work for it. But in any case Im a disabled veteran and they had no problems ripping me off Im sure theyll have no problem with you either. 8 hours to change a radiator how about 4 max.... They put 8 hours flat down as time worked, anybody can see through flat 8. Not only did they rip me off Im pretty sure their end game was a mechanics lean on a disabled veterans jeep.. Doing a little more research it takes about 2 minutes to do a pressure test on a radiator. So Im guessing I paid the mechanic to wait around for parts. Dont get your vehicle fixed here. This is shady business all around...

Ti
Review №8

Uftring really provided an excellent buying experience for me this past weekend. Tyler had the truck I was interested in parked up front and ready to go by the time we got there. Within minutes I was able to test drive it and confirm that was exactly what I was looking for. Tyler was far from the typical pressuring salesman most people dread, instead was super informative and answered any questions I had. You can tell they take customer service very seriously and go above and beyond to ensure their customers leave happy. Very professional team all around and would definitely buy from again.

To
Review №9

I was in search of a truck and I was trading in a car. I knew exactly what features I wanted, and I wanted the salesperson to help me do as much accurate estimating and negotiating as possible BEFORE I came on-site. I was talking to a lot of dealers and wanted to save as much time as possible, not to mention limit public interactions in light of COVID. All of the other dealers were resistant to talking about numbers until I came on site. When I called Uftring, I was put in touch with Nate Wonboy and he made very short work of my very specific requirements and found the perfect truck for me at a very fair price and he did so very quickly and with great customer service! I did not feel manipulated or exploited. Gave me what I wanted on the trade also. I got the deal we discussed over the phone before they even had a chance to look at my trade. I was working with a few other dealers for about 2 weeks and none of them offered me what I felt to be a fair price for the truck or a fair trade amount on my car. Even though this is a Chrysler, Dodge, Jeep dealership, they put me into a beautiful 2016 Ford F-150 XLT Supercrew Sport in excellent condition and low milege! The entire process took about an hour and I was out the door with my new truck. Give these guys a call and ask for Nate Wonboy if you are in search of a new vehicle!

Se
Review №10

I recently purchased a vehicle from Uftring without ever setting foot on the lot. They had exactly what I was looking for and Tyler made the process easier than any in-person dealership experience I’ve had! He was far from the typical car salesman and was both extremely knowledgeable and helpful. He went above and beyond with his communication, making me feel confident in my purchase from 575 miles away.

Sh
Review №11

My experience with this dealership is more than favorable! From the first phone call and over 3 hours drive away on a Saturday to finishing my car buying experience that same day. I really felt like everyone from Zach, my sales professional), Mark, the Sales Manager, Craig for his diligent work in the finance office including Ian, the general manager, taking time out of his day to say thank you for coming by and for purchasing my vehicle from Uftring.You all are over achievers in customer service! Thank you so much for your efforts and my new Mini.You have impressed us enough that weve already decided that we will be giving Uftring our business on our next purchase.If you are looking for a great deal, knowledgeable staff and clear financing make this your first choice when looking for a new vehicle.

Ro
Review №12

My wife and I were looking for a used vehicle for her. At first the salesman was very nice, but when we requested to chat with the used car manager over a certain vehicle.. he quoted us a price on the car for 11,900.00. We wanted to think about it for the night. My wife tried several times to chat once again with the used care manager... with no return calls on his part. The salesman then said the car is $12,900. Totally got the run around from the 2 representatives we met. Hell the used care manager didnt even wear a mask when talking with us... total disrespect....you lost our business....

Ma
Review №13

Dirk and the team were great! We arrived late and they were still willing to assist us in purchasing our new van. Kind to the family and efficient with paperwork! Great job!

Ni
Review №14

I received amazing service here yesterday!! I live in Chicago and travel for work. I had been in Peoria and was headed to St Louis. I was on the highway in an awful storm and my wipers broke. (After the fact I found out when I had a new windshield put in a couple weeks ago, 1 of the screws wasnt tight enough, so the whole arm of the wiper bent and broke).Anyway I needed it repaired ASAP since I still had a lot of driving to do and ur was still raining. They took me immediately and unfortunately didn’t have a new arm in stock. When I explained my situation, they were able to fix it enough so it was usable and so I could get to my destination. So appreciative of the gentleman who helped me (sorry I didn’t get his name, young guy with dark hair) and of course the service person who actually fixed it for me got me back on the road fast! Thank you!!

Bi
Review №15

Great customer service and reasonable rates.

Se
Review №16

Sara was great help us pick out our renegade and helping walking us threw the process 👍

Ry
Review №17

Thank you. Thank you. Thank you. I have never been treated like human when buying a car before. I felt that when I left (with my new car), I was taken care of, and not being taken advantage of. I am very grateful that I went to nate and Uftring Chrysler Dodge Jeep Ram in pekin. I truthfully had nothing going to them but a broke down 21 year old truck. And I left in a 5 year old Jeep Patriot that I just can not believe that its my car. Please if you read this understand that yes I am somebody that got help from a good person (Nate) and am literally trying to find all the ways possible to Thank Him. Thank you Nate and Thank you Uftring. You definitely made a repeat customer out of me. Thank You Thank You Thank You

Ti
Review №18

Been going here for years for there oil change services. Love it there. They quick nice lounge area for waiting reasonable prices and the give you an overall report of ur car 🚗🙃

kr
Review №19

I love my new car! Thank you Nathan, you were very patient and helpful!

Wi
Review №20

I have bought several vehicles from Uftring in Pekin. Matt Fuelberth Is wonderful to deal with and a true professional. He always goes out of his way to get the deal done and makes it as easy and quick as possible when I walk in the dealership. If you are looking for a new vehicle go see Matt!

bl
Review №21

Had interest in 3 vehicles here, called down there and requested a salesman we had used 4 years ago in purchasing a truck which went great! Not so much this time was told we would get pictures of the one vehicle it has now been three weeks still nothing even reached out again, read the text no reply! Lost our business!!

Sa
Review №22

I cant say enough nice things about the staff here at Uftring CDJR. I live in Southern California. It is impossible to find a manual transmission Jeep Wrangler here, and I was told by multiple dealerships that I would be waiting 10-16 weeks if I ordered one from the factory. I found the exact jeep that I wanted. The only issue was that it was in Illinois at Uftring.Tyler, the sales manger, worked with me every step of the process. He was attentive and answered all my questions without any pressure to buy, upgrade, etc. He provided all the information, paperwork, updates, and assurances I needed to buy the car. And although he said that it would be possible to ship the car to me, I chose to fly out and roadtrip back. He, and the rest of the staff, are just as nice in person as they are via email and over the phone.And while it means a lot to have a nice staff, it meant more that I got a great deal from Uftring. The pricing was incredibly fair, and there were no hidden charges or aftermarket add-ons that upped the purchase price.I hope to have this Jeep for a long, long time. But when it comes time to shop for another, I will definitely look to Uftring first no matter where I happen to be living.

to
Review №23

These guys know their product true professionals.

st
Review №24

Tyler is amazing!!! He helped me by making my experience super easy and well worth it! Absolutely love my SUV!!! THANKS TYLER!!

Aa
Review №25

Big fan of this dealership. Bought a wrangler awhile back from them and traded up for a ram this year. They are a very fair, and willing to work with you. Tyler was fantastic, I picked a truck out online and showed it to him. Not long after I left in the same vehicle! They are easy to work with and seem to genuinely care.

Em
Review №26

Bob really went up and beyond to help me find my dream car!!! Very professional

Co
Review №27

Tyler helped my family purchase our 2020 Chrysler Pacifica and our experience was wonderful! He was extremely accommodating to our schedule and gave us plenty time to explore, think things over and find the vehicle that was best for us. We were not pressured or pushed into anything. Tyler was professional, kind and great to work with. Thank you!

bo
Review №28

My experience here at uftring was very good. I felt zero pressure and everything was above board and transparent. Will definitely do business with them again. From start to finish a great experience.

Ka
Review №29

1 hour for tire rotation and oil change and free car wash. Always nice customer service and nice company in the lounge

Br
Review №30

Daniel O. at Uftring Chrysler in Pekin helped me buy a used vehicle. After my previous car was totalled, he helped me get the information I needed before driving 6 hours to the dealership. We were all set up before making the trip out. He made sure the hail storm didnt set back the sale when it worked best for us. He ensured the car was in great shape before we showed up. He jumped to answer all our questions and never hesitated to ensure we were satisfied. I appreciate his non-pushy sales style. He informed and let us make our educated decision. Thanks again Daniel!

ry
Review №31

I had a great experience with Uftring Chrysler Dodge Jeep Ram during the entire vehicle purchasing process, from building the order to picking it up!My salesman, Nathan Wonboy, is very personable and kept us up to date and informed during the entire process. I definitely recommend Nathan Wonboy and the entire Uftring team.Ive been taking another vehicle to Uftring for regular maintenance for quite some time and I have always been satisfied with their service.

Je
Review №32

I went through Daniel Owsley on the suggestion of several family members. What a great guy and it was as painless as vehicle shopping can be. I absolutely hate the car buying process but I appreciated Daniels straight forward approach and honesty and what would have probably taken far longer at another dealership was reduced down to just a couple hours start to finish. Great job Daniel!!,

Ev
Review №33

I gave a review last year when we bought our new Jeep gladiator. At the time of the purchase we were told the Jeep was an sport s from the sales guy( mike myers). Was told it had the bigger axels and 410 gears like the rubicon had. Well after some research I found out the Jeep is just a sport with special badging. We could have brought a rubicon for the price we paid for the money we paid for a jeep that the special badging is coming off a year later. I went by the dealership and talked the sales manager and he said he was sorry and we were not the first people that had been miss lead. Just be careful when you buy from this dealership and do your own checking on what you are buying. We will definitely not make the same mistake again.

Ke
Review №34

Ashley came out and greeted us as she tried to help us find a vehicle that suited us. We didnt find what we were looking for and there was no pressure from here. I liked that.

Mi
Review №35

We recently purchased a used Grand Caravan from Uftring Ford. Our salesperson, Nathan, was very quick to respond and represented the vehicle honestly. He made our experience very smooth.After dealing with some other less honest dealerships (and walking away from deals after driving several hours to see misrepresented vehicles) we were happy to do business at Uftring. Thanks!

za
Review №36

My wife and I recently purchased a new Pacifica from Uftring and we were completely shocked by how we were treated. I never thought a car buying experience could be so easy and relaxed. Our salesperson Ashley was incredibly nice and knowledgeable there were no pressure tactics like you get from other places. Ian the manager was super helpful getting in touch with our bank and helping us get the most value out of our trade. I enjoyed our experience so much I actually cant wait to buy a new vehicle from them. Honestly if you are thinking about buying a new car here just do it. You will be just as happy as I am!

Ch
Review №37

I was driving across the country on a trip with part of my family. We had a rather intense breakdown on the way. We happened to be near these folks. They took us right in and got to work. They provided us with shuttle service several times to get some food and also to and from a rental car place. After a couple of days, my truck was repaired and shiny from the car wash they threw in (not sure if they do this normally or not, but I really appreciated the extra). Jacob went above and beyond in my book to get us back on the road quicker than I would have expected considering the amount of damage my truck had going on. The entire staff was very helpful. If you are anywhere near these folks and in need of service, please give them a call. Hopefully they will have as much business as they can handle (Id hate for them to turn folks away because they had too much to handle), but give them a call if you need repairs. I would rate them as high as possible for service and repairs.

Sa
Review №38

Absolutely love this place. Ashley is the best to work with. We are getting ready to purchase our 2nd vehicle from her. We wouldnt go anywhere else after the amazing experience we had the first time!

Au
Review №39

Dirk was wonderful to work with! Out with the old... in with the new! This is my second car I have purchased with Uftring in Pekin and will continue to use them for routine maintenance and then again in 5-8 years (most likely) when I need another vehicle! The service here is always wonderful and the location is very convenient right off of the interstate. Thank you Dirk for helping me find the perfect Jeep! I love it!!~Aubrey

De
Review №40

Outstanding experience! Nathan did a amazing job. He makes you feel like family. From the sales department to the service department. You couldnt ask for a better dealership and better people. Always putting the customer first!

Pe
Review №41

Seth Adyt is the best salesman to work with. He is very knowledgeable and has a great personality. My wife and I have been looking for a car that fits our needs for the present and future and he showed us multiple options to that would satisfy our situation. He was very inviting and personable. If I ever needed to go buy another car or if I knew someone who needed a car I would give them Seth’s name.

Sa
Review №42

Bought my Durango here and have all the service done here as well. Never had a problem. Its nice to see the same faces time after time. Would recommend!!

Br
Review №43

I highly recommend Uftring, they helped me get the car I wanted. Tyler did an AWWSOME job.

Wi
Review №44

Chris and Nick were very honest courteous and professional making the purchase of this beauty a perfect experience! Being from St Louis and a Blues fan, I don’t hold their Blackhawks allegiance against them.

Kr
Review №45

After owning several Chrysler vehicles over the years, I have never been so satisfied with the experience I had with Uftring Chrysler in North Pekin. Our salesman, Jeff Bohnker was friendly and knowledgeable. I was really surprised that the transactions of buying a new vehicle went so smoothly and fast. Thank you Uftring Chrysler for a wonderful experience! I love my 2017 Dodge Charger!

Cr
Review №46

Ive owned Dodge vehicles for years and this was my second purchase at Uftring Pekin. Seth and the entire crew were great and created a deal too good to pass up. They truly went above and beyond in complete customer satisfaction.

Jo
Review №47

They do an excellent job and are up front with me

Ri
Review №48

Super fast and efficient. Great experience.

br
Review №49

Just wanted to take a minute to talk about what enjoyable experience i had there. I ended up buying my first brand new car and i worked with Ashley and she did a great job holding my hand through everything. Shes great and u should definitely go see her. Thank you to the whole staff of uftring!

Ky
Review №50

If you are wanting a personable experience and the satisfaction that you got the best deal possible this is the place to go!Ask for Ashley Ingles, she will value your business and work with you through the whole process. If you have questions or concerns dont hesitate to ask, she makes the experience very smooth!

do
Review №51

Seth Aydt is the man to see if youre looking to buy new vehicle. He knows his stuff and gets things done. We couldnt be more pleased. And we love our new Ram 1500!

Er
Review №52

Enjoyed the jeep creep!! 🚙 🚙 🚙

Jo
Review №53

Worked with Tyler on my new 2018 RAM 1500. Easy to work with and smooth sale through the entire process. Thanks Tyler.

Ru
Review №54

Ashley does an amazing job with making you feel comfortable during such a confusing process. She allows for you to truly enjoy your experience as she understands how big of an investment a vehicle is.Her patience was very much appreciated!!!

ca
Review №55

Bought our last three vehicles here and have been getting oil change there since. Staff is very good and professional

Du
Review №56

Ashley Ingles is great to work with! She is an absolute professional. She will treat you like a friend and value you as a customer. I cannot recommend Uftring and Ashley enough!

Ca
Review №57

The people here are amazing. I was traveling from Indiana to Iowa and my jeep was losing oil. (Due to previously bad oil change not done here) a gentleman pulled me over on the interstate and I had to have my vehicle towed to Uftring. They treated me as family helped me get situated and fixed my jeep so I could get back for my god daughters graduation. Great people great service. When I need a new vehicle I am definitely going to buy here.

Br
Review №58

I came in shopping for a Jeep for the family. Ashley had the car ready for a test drive and we came to a deal and trade-in that made everyone happy. They were quick with the paperwork and organized. Good people to do business with. I would not hesitate to buy another car from them.

Pa
Review №59

In December of 2019, my husband and I purchased a new Pacifica, sold to us by Ashley.When we test drove said vehicle, the autostart feature was operational.After our test drive, our vehicle went back to the service department for at least half an hour.When we drove our vehicle home, the autostart feature did not work and the warning light on the dash was lit. Ashley explained to us (all details remembered identically by both adults) that the autostart battery had a recall on it by Chrysler, because it was not powered highly enough, that Chrysler was in the process of finding a new supplier for that auxilliary battery and that we would be contacted by the dealership when the new battery was available. We were told that the autostart feature was permanently disabled therefore, for our safety, until the recall provided us with the new one.When the vehicle was four months old, the main battery began to be unable to start the vehicle each time. This situation became progressively worse until it was completely unreliable. I contacted the service department and they informed me that the battery was under warranty and that we could bring it in and have it replaced. However, I was told that 1) it would take several hours of service time to determine if the battery was eligible to be replaced under warranty, and 2) that in the process of driving to Pekin, I may charge the battery to the point where the machine would not detect a problem. Apparently even with several hours, this diagnostic tool is unable to distinguish between charge level and ability to hold charge. Therefore, she recommended that I wait for an instance that the vehicle did not start and then have it towed to the dealership. If I try to start the van and it does not start, it is because I have SOMEWHERE TO GO with children, or I am STRANDED SOMEWHERE with children. For a variety of reasons, this was a completely unworkable and ridiculous suggestion.Sometime this summer/fall, we called the service department and asked about the recall on the autostart battery. We were correctly told this time (as confirmed by an overdue internet search and a call to a competitor dealership) that there has never been a recall on the autostart battery. How interesting.We replaced the main battery on our own dime in November.We had the autostart battery replaced under warranty by a competitor dealership in December 2020. It was completely dead.My husband and I have attempted to come up with a explanation of how we could have been sold a BRAND NEW VEHICLE with a completely dead autostart battery and lit dash light while at the same being told a verifiably false story about a recall. We cannot think of any scenario that does not include willful dishonesty. You draw your own conclusions. We will not be returning.

di
Review №60

Just recently purchased a Jeep Gladiator from Ashley Ingles. Looking for a Sales Person with knowledge and Class, see Ashley. She is driven and knows her stuff!!! We love our Jeep, second one purchased at Uftring Chrysler Jeep. Buy a Jeep, you wont be disappointed. Thanks again Ashley for the excellent service!

Sh
Review №61

I just want to say thank you to the team at the Uftring Chrysler Dodge Jeep Ram dealership. I was thrilled to be able to work with such an upbeat, amazing customer service team. The attention I received during the whole transaction with Keith Minor as my sales consultant, he did an AWESOME JOB at making sure I had all the information I needed when I went in to apply for the loan. Even as going as far as making sure I was comfortable during the application process and then waiting to finish signing the paper work with Craig. I would totally recommend Keith Minor to any of my friends, looking to purchase a newer vehicle. Thank you !!!

Li
Review №62

Had a great first time car buying experience with these guys! Ashley took care of us and got us into a great vehicle! I would recommend anyone go see Ashley Ingles!

Ma
Review №63

Ashely is an absolutely amazing person to work with. She is ready to get you into your vehicle of your dreams and stays with you ever step of the way. She is an amazing person and has an awesome personality!

Sa
Review №64

We had a good experience with Uftring in Pekin. Our salesperson, Ashley, was friendly, helpful, and professional. The finance department and management went out of their way to make sure we were happy. I highly recommend checking them out when you are looking for your next vehicle.

Tr
Review №65

I absolutely recommended you buy your next vehicle here. My saleswomen Ashley Ingles was extremely knowledgeable and never pushy. She was very patient and answered all my questions. Thank you Ashley!

Ju
Review №66

Ashley Ingles was a great help finding just the right fit for my family ..Shes very pretty and polite,not pushy and I liked that! Great experience!

Je
Review №67

I recently purchased a 2014 Ford Taurus SLE from Uftring Chrysler Dodge in North Pekin. After visiting many other dealerships and getting very frustrated with the uninformed salesmen and extremely pushy sales tactics (this car won’t be here long / let’s make a deal on this thing right now / I have another person coming to look at this car later), I was ready to give up. However, when I walked into Ufrting, I wasn’t given any of that! I walked in and was greeted by the Sales Manger, Steve Porter with a “Welcome” and a handshake. Steve asked if there was anything he could do for me and after telling him I was interested in one of the cars on the lot, he quickly grabbed the keys and pulled the car up to the front of the parking lot for me to take a closer look. I told him I’d like to take it for a drive so he put some plates on it and asked if I minded him riding along with me, to which I agreed.During our drive, we discussed the car, some of the options he was aware of and even some of the options he wasn’t aware of. He told me about the new tires and brakes they had just installed on the car and that was the extent of his sales pitch. He let the car speak for itself. Per my request, he was able to pull the Carfax up for me on his phone and told me about the clean history the car had. He told me what the car was traded in for and about how long it had been on their lot. This in fact was a zero pressure test drive and I was very comfortable chatting with him.When we got back, I told Steve I’d like to take the car and show my wife before we discuss numbers. Steve gave the okay and I was off. When I got back, Steve matched me up with one of his salesmen to go over the numbers. I do not generally enjoy this part of the process but at no time did they make me feel pressured. They worked hard to earn my business and at the end of the day, I was happy to write them a check for the car. While finishing up the deal, they had the car washed again and pulled out front for me. Once we settled on a price, the whole process was less than 30 minutes. They installed my new plates, we did a final walk around on the car to go over any questions I had and I was off. I can not thank Steve and Dyrk (Salesman) enough for the comfortable, pleasant and exceptional experience. I will be back in the future!!

Ja
Review №68

I went into the Pekin location. Ashley Ingles was great about sowing me the options I needed. She had good advice as to what model to choose. I would recommend going to her for any of you auto needs.

As
Review №69

I purchased my vehicle from this location on Saturday and it was the best experience. Dan was such a great salesman and Nick was amazing through the financing part. They were both so nice and accommodating. I would recommend going to them for anyone searching for a new vehicle. Dan and one of his coworkers (so sorry, I forgot his name) even helped me get my childs car seat in the van. Amazing job guys!! Thank you very much!

Ch
Review №70

We found an Escape online at this dealer (3 hours away from us) and carried on a chat finding out some information about it. Came down to the end, had an appointment scheduled for the next morning. Got to the dealer in the morning and found out that the person we were scheduled with didnt even work at the dealership! Chris stepped right up with a smile, without hesitation and helped us out! He was great! Actually, alot of the employees there were pretty friendly and helpful! I left very happy and an owner of a new - old Escape! Thanks Uftring!!

Sa
Review №71

Hey friends and family great place to go one of the greatest people I know working there Ashley Ingles, stop in check out all the Great deals they got and the amazing customer service and hospitality ❤️

Br
Review №72

Had great service here. Ashley helped me find what I was looking for and helped save me as much money as possible. Will come back when it’s time for another car.

Kr
Review №73

We are absolutely in love with our Chrysler Pacifiica purchased from Matt Fuelberth @ Uftring Pekin. We traded in a Town and Country and got a fair price. The price on the Pacificia was so great we drove an hour and half one way. We were not disapponted and very happy we did. Matt was knowledgeable, helpful, and a really fun guy. I never felt pressured or that my questions were nagging( even though I had a lot of them :)We would absolutely recommend Matt and Uftring.

Ch
Review №74

I had a 2016 Jeep compass and really wanted the Jeep Renegade. Took the compass in & traded it for 2018 Renegade. I had received spectacular service from Dirk & Matt in helping me get my new Jeep. He even helped set service to get some paint chips taken care of on the Renegade. The Renegade is the exact make model & color Ive been waiting on getting. The whome process has been great. I love my renegade & have gotten so many compliments on it in the week Ive had it

Jo
Review №75

I have always been scared to go to a Jeep dealer for my jeeps. I decided to give it a try because I had a Jeep that needed some work done to get it to the state that I wanted it in.My first time there was great. Great customer service and I felt like I was in the right place to get my Jeep the way I wanted it. Rob was working with me to inspect my Jeep and get the parts that was missing ordered. Rob told me that he would get in contact me the following week, it’s now 5 months later and I have left messages and have yet to receive a call back. The only other thing that upset me was the fact that their lounge to wait in while your car was getting fixed was uncomfortable with no place to plug in a laptop and do home work.My encounters soon fell short of mediocre. I went in with problems that seemed to never get fully fixed. I was never notified of things that needed fixed on the Jeep while it was there. It seemed as if thing were just “patched up” enough so that it could be driven.My last encounter was the worst. Customer service was terrible. I felt as if my Jeep and my money was not good enough. Almost like they had better things to do. Maybe it’s because I’m young and I’m a girl but, I WAS prepared to spend a lot of money to get things fixed.After all of my visits I feel like I am back at square one with my Jeep after 6 months of going there. I am sick of being lied to and taken advantage of.

Br
Review №76

If you need a car this is the place to go Ian Lott is the man

fr
Review №77

Very pleased with my experience from this business and with Brandon S. Any questions or concerns he is quick to answer or help. Would recommend if youre looking for your next vehicle purchase.

Be
Review №78

I had a difficult time finding the Dodge Charger I wanted locally, even asked some to order what I wanted. I then decided to look across the country and contacted about 5 that had something close to what I wanted. But most of them seemed to have no interest in dealing with me since I was long distance. Uftring stood out from the beginning. They immediately made it clear they could deliver the car and gave me quick responses to any questions I had. The discounts never disappeared like other dealers, and we worked out a deal on the first round of negotiation that included delivery. The delivery even turned out to be in an enclosed trailer, so the car had some protection on the way, which I really appreciated. The paper work was all straight forward and there were no surprises along the way. After all of the negative or just ok experiences at other Dodge dealers, I was about to move on to a different model car. But Uftring had what I wanted, was willing to work with me through email and texts, and made me feel comfortable buying the car without seeing it in person. Just makes me wonder why the other dealers make it so difficult.

Ni
Review №79

Fantastic sales staff! Ashley is a hell of a sales-woman. Would recommend her to anyone!

PY
Review №80

I would like to nominate Ashley Ingles as Employee of the Century! She absolutely went over and above on my sale. Not only had I not given Uftring a solid chance, but I wrote off buying a new vehicle all together. Ashley never gave up on me, and worked a perfect deal without me even knowing. I contacted a dozen Jeep Dealerships, visited 5 of them, and Uftring is the furthest away from me, but it was sooo worth the drive. I have recommended Uftring to everyone I know, and will keep on referring people to Pekin. I LOVE my new Cherokee, and cannot thank the Staff at Uftring enough. Every single person there was great to work with!LOVE...MY...CHEROKEE!!!

Jo
Review №81

Dan was very helpful and kept me company while we waited for their finance guy to finish with another client. We made our deal in advance by phone/email and they got me in and out of the dealership without any hassle. I would do business with this dealership in the future.

Pr
Review №82

Ashley I. has been helping me compare vehicles and has been super patient as I shop for just the right vehicle!

De
Review №83

Purchased my new Chevy Silverado from Uftring. My sales rep Ashley Ingles helped me find exactly what I wanted although she works at the Chrysler Dodge Jeep location, she was able to show me new Fords and Chevys to find the best fit. Thank you to the whole Uftring Group

Na
Review №84

Good quality of vehicles to choose from at a fair price

Sc
Review №85

We have purchased all but 2 of our vehicles from uftring pekin great staff awesome service department and Dirk is one hell of a salesman

La
Review №86

I couldn’t be happier with my easy, breezy car buying experience last week! Keith Minor was a caring and quick salesman and Mark Rogers put together a deal for me that we couldn’t pass up. Nic in finance didn’t even bat an eye when I decided to make a change to my deal after the fact. My new van is awesome and I know I will always be well cared for in North Pekin! Thanks guys!

Jo
Review №87

Nice place, good service, good selection. Ask for Ashley, she was awesome to work with when I went

Ja
Review №88

I can’t give enough stars ⭐️ to Uftring in north Pekin. Ian Lott went above and beyond to make sure my vehicle is getting the things it needs. Everyone from sales to service has been extremely helpful and guiding me through the process of getting my vehicle fixed while dealing with a insurance claim. I know when my truck is fixed it will be fixed the right way! I will not go anywhere else to buy or get service done! Keep up the good work!

Ja
Review №89

Horrible! I bought a brand new Jeep with only 35 miles on it and it broke down on the highway Upon taking it home. Worst part was this dealership Management didn’t really care and said “it happens from time to time.” I have higher customer service expectations for a $50K vehicle and so show you. BTW - I canceled the sale so don’t buy a new Jeep it might be the one with the oil pressure failure.

Ch
Review №90

For the best car buying experience go see my friend Ashley Ingles!

ka
Review №91

Go see Ashley Ingles! She is extremely knowledgeable and can help you find your perfect vehicle!

Ch
Review №92

Jeff Petersen was incredibly patient and professional when helping my wife and I pick out a Pacifica for our growing family. Jeff answered every question and concern we had, and was very thorough explaining all of the options/extras on each model. His knowledge and and personable approach helped us choose a vehicle we now love.We highly recommend Uftring Chrysler, especially Jeff Petersen, as well as the rest of their great staff. Thanks again for making the process of purchasing a vehicle painless and enjoyable!- Chris and Randi C.

Pp
Review №93

My family and I were in need in a safe quality and larger vehicle. Keith our consultant made us feel welcome and valued immediately.Uftring is one of a kind for service sales and satisfaction. Steve Porter put the final touches together on our deal and soon we were driving home in a gorgeous Chrysler Town and Country.The team all made us feel like family and some how with a few other customers in and around the dealership we all felt like we were the only ones holding their attention.I have never felt welcome in any previous car purchase or have I felt appreciated I always felt cheated or deceived. Uftring will be the only dealership we will work with from now on, and I will be sending my family down here as they are Chicago suburb folk and the cars down here do not have the exposure to the winter salts and chemicals that destroy paint and bodies in a matter of a few seasons.I do agree that every vehicle they sell Gary Uftring himself would sell to his own family. I proudly drive with the logo on our license plate and would recommend them to anyone. Especially my mother or grandmother!!!Thank you Steve, thank you Keith and Mr. Uftring you have a world class team working for you, well done guys!!!!

Vi
Review №94

We purchased a Dodge Hellcat last week from Ashley with Matt helping us also. These two sales associates were great with every aspect of our purchase. We appreciated all the time they took with us to make sure we felt comfortable with our purchase. Top notch dealership!

Li
Review №95

I purchase a used Suburban from this location back in March of this year and I also went with an extended warranty. Towards the end of June the air conditioner started blowing hot air so I took it to the oil changing place, had it charged and all was good again. A few weeks later it started blowing hot air again, we had a family trip that weekend so I took it to a Chevy dealer in Peoria because I didn’t have time to get to Pekin. The compressor was bad and had to be replaced, which was covered under the extended warranty, but they mentioned that the front struts and shocks were leaking and the warranty company wasn’t going to cover it. The repair was quoted at $1,600, however the service manager suggested I go to the dealership that I purchased the car from and see if they could argue with the warranty company to get it covered.I brought it back to Uftring and the moment I walked in I was being helped. I was reassured that they would do their best to help get this paid for, unfortunately the warranty company wasn’t budging and refused.However, Uftring didn’t feel right about the situation and said they would take care it! First off I wasnt expecting that nor did I feel that it was their responsibility, I figured it was just my luck and it was going to be time to buckle down and figure out how to pay for the repair.Technically Uftring didn’t have to cover that cost, they weren’t liable and could have told me sorry best of luck to you and there really wouldn’t be anything I could do about it. Instead, they did what was the right thing to do. They put the customer first and truly blessed my family!In the past I would just find a car I wanted at the price point I wanted and would buy it from whoever had it. Not anymore!To know that you’re dealing with a company that doesn’t just do what they are legally obligated to do but does the right thing is something very hard to find these days with anything, let alone a used car!!Uftring has gain a customer for life!

Ca
Review №96

I purchased my 2016 Ford Escape from Ashley last year. She is still always prompt to help me set oil changes and I get free car washers from buying from Uftring!

do
Review №97

Ask for Ashley. She is awesome. Very professional and knowledgeable about her products and her craft!!!!

Jo
Review №98

I have bought vehicles from uftrings for almost 20 years. I have never been sorry. Great people from the lot to the shop and everywhere in between.

Aa
Review №99

Go see Ashley Ingles for your next ride! She will make sure you leave with the perfect car for you!

Fl
Review №100

Couldnt have had a more positive experience with a car purchase. Went to look at the new Chrysler Pacifica. A salesman in the lot was with another customer but called someone to come out to help us. The general manager came out to help us until a sales person was available. Chris Stewart was our salesman - and have to say - he is great. Knew everything about the van and handled the sale quickly and professionally. We have never had a better experience at a car dealer. Would highly recommend Uftring. Thanks Chris!

Information
100 Photos
100 Comments
4.5 Rating
  • Address:140 Radio City Dr, Pekin, IL 61554, United States
  • Site:http://uftringpekin.com/?utm_source=google&utm_medium=organic&utm_campaign=googlemybusiness&utm_term=website_button
  • Phone:+1 309-382-1222
Categories
  • Car dealer
  • Chrysler dealer
  • Dodge dealer
  • Jeep dealer
  • Ram dealer
  • Used car dealer
Working hours
  • Monday:Closed
  • Tuesday:8AM–8PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–8PM
  • Friday:8AM–6PM
  • Saturday:8AM–8PM
  • Sunday:8AM–5PM
Offerings
  • Oil change:Yes
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