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All About Eyes - Peoria
5116 N Big Hollow Rd #103, Peoria, IL 61615, United States
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All About Eyes - Peoria
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FA
Review №1

Very unprofessional. My elderly mother went out and purchased a pair of $451 glasses that she wanted to transition when she went outside in the sunlight. After paying all that money and picking them up, her very expensive one pair of glasses didn’t transition dark enough. She took them back and explained the problem and her request. She was told by Ken and assistant manager, Ann, they couldn’t do anything else unless she paid more money. So my mother called me upset about the money she spent (from her fixed income) and the rude people she encountered at All About Eyes. So I kindly went out there and spoke with the same people. After much discussion and experimenting to see if the glasses would transition darker, they decided to send the glasses back to see if they could get them darker. They explained it would take 2 weeks and they would call my mother when they come in. Well it has been 4weeks and no call. So, I called today and the person that answered the phone stated they have been in since the 26th of August. She asked if anyone called. I responded No. She asked if my mother number is still….-….. I responded yes. I was asked if it was a landline. I stated yes. Her response oh yes we text people.To wrap this story up, DON’T SPEND YOUR HARD EARN MONEY OR RETIREMENT FUNDS AT ALL ABOUT EYES.

Ch
Review №2

I’m totally happy with my new prescription, and Dr.Meyginnes was so professional. I picked the wrong glasses frame and Alaura helped me to traded the other one. Highly recommendation.

Ma
Review №3

After going to a few of the larger eye care companies who have always tried to find a reason to charge me for unnecessary purchases, I can confidently say that All About Eyes is the greatest eye care place around. Not only do they provide fair pricing, but their customer service is unbeatable. Their entire staff is extremely helpful and caring. If youre within an 80 mile radius of Peoria, its worth the drive for this high quality of service and expertise.

Di
Review №4

I had Addie helping me she was very patient with me and helped me pick out my frames. I just picked them up and am pleases with them. All about eyes helped me with my insure and I also got a discount which meant my glasses were I er one hundred dollars less expensive as I thought the would be. Diana Lulay

Li
Review №5

I had Dr. Mayginnes as my optometrist and he did an awesome job explaining what was going on with my eyes and the reasons behind it. It was my first eye appointment in the last 15 years or so and my first time getting glasses. The experience was really helpful and I felt relaxed the whole time with him!Afterwards Addie helped me pick out the perfect glasses and offered helpful suggestions. I tried on 8 pairs or so and didn’t feel at all like an inconvenience. She also helped me understand my insurance coverage with their products. It seems like the people here actually want to give you great care and customer service!This will be the office I return to. Thanks for the great experience!

Kr
Review №6

Overall great experience! Clean, friendly, professional place to go for eye exams and any concerning issues with eyes. Addie was helpful picking out glasses and we talked about Netflix! Good to have general human conversations with people 😂 the eye doctor Mayginnes was really great and knowledgeableThanks again and excited to pick up my new glasses!

Ch
Review №7

I am not happy with the service and product quality. I just got a new pair of glasses and the lady who attended to me was nice when I was still doing my transaction. When my glasses was ready for pick up, somebody from their office called and left me a message on my voicemail that was already available that day. I went to their office and this lady met me at the parking lot and said nobody was allowed to enter their shop due to covid crisis. This part I understand, but what I didn’t appreciate was her demeanor/posture and the tone of her voice implying that I should not be there in the first place. I told her somebody called me to pickup my glasses that day. She handed me the glasses after I told her that I got a call about it. After handing me the glasses, she didn’t even check if the glasses was okay or not. I called their office the following day and reported that there’s something wrong with the glasses. Same lady got my call in her cold/distant voice and I assume this was the same one who met me at the parking lot and said I had to wait for another day get my eyes adjusted. I agreed but well it’s the same blurry vision after wearing for 2days. I am going to return this pair and I am going to have them replace the lens because this is more than 500 dollars. Ain’t cheap right? Wish me luck and hopefully the owner can train their staff with more cordial/friendly interaction.

Br
Review №8

Do Not Go Here! I recommend “Peoria Eye Professionals” I was able to get the same contacts and eye appointment for 450$ versus All about eyes who where going to charge me 650$. I saved 200$ by going to Peoria Eye Professionals. I hope you can get the same helpful service I did at “Peoria Eye Professionals”

Su
Review №9

I’ve had my new glasses for about a month now and they are awesome! My prescription is very accurate and I absolutely love my frames! The girls who helped me were so nice and patient with me through my meticulous process of choosing the perfect frames. I’ll be coming back for some sunglasses in the future. Highly recommend this place!

Du
Review №10

The process was quick and easy. I went in get an eye exam and order more contact lenses, and ended up spending less than I expected, and even was able to add on a pair of glasses for only $50. Dr. Mayginnes was professional as always and was able to explain how my eyes had changed. The rest of the staff helped me pick out glasses and gave me their own suggestions. Very nice experience, will be returning.

ma
Review №11

I had a great experience at the Peoria location yesterday. Everyone was warm and helpful. I was greeted immediately after entering and given a quick tour to help with my search for new frames. I was impressed with the selection. Unfortunately, I usually purchase Valentino frames and they do not carry them. However, I found plenty of great styles in the designer section. While browsing frames, Tricia and her team members were reviewing my insurance benefits so I would have a better idea of what is covered and what my responsibility would be. They were able to schedule me an appointment same day after my puppy destroyed my frames (which was amazing).My exam went well and the optometrist was thorough and answered all of my questions patiently. After my exam I finalized my decision for new frames by OGI and Coach sunglasses. Tricia was not pushy at all and offered to help me decide which frames looked best and what options I needed. She was patient while I tried on frames several times before deciding. Im expecting my glasses to be ready in about five days and Im happy to update my post at that time.Overall I would highly recommend All About Eyes for their excellent care and selection of frames.

Ni
Review №12

I lost my new glasses and the staff was extremely helpful in procuring another pair for me. It literally took less than five minutes talking on the phone with Meghan. The expertise was evident and I will always go to All About Eyes for my eyeglass needs.

Sa
Review №13

Dr was great with kids! Addie was very helpful with picking glasses and insurance!

Ky
Review №14

First time visiting the office after my insurance changed at work. Had a great experience meeting with Dr. Mayginnes who was very knowledgeable and personable. Everyone in the office was both patient and prompt with respect to my time as the appointment took right around 1 hour (which was mostly spent finding new frames for glasses).Ann took her time to listen to my preferences while also helping by being honest about how the glasses looked and fit on my face. I feel like I got a perfect new pair of glasses at a fair price.Overall I was very satisfied with my experience and would recommend All About Eyes to anyone looking for a new eye doctor!

Ma
Review №15

The staff was friendly and helpful. This was my first pair of glasses so they guided me in what might be best for me. I was able to find a pair that looked good as well since they have a large selection. They were also able to work with me on price even though it was one of their least expensive offerings. I greatly appreciated that since Im broke as a joke 😝

Ma
Review №16

Ive been to many different eyeglass stores over the years. This is by far the best one Their costs with the discounts they offer are better than other stores in the area. Their customer service is top notch. I worked with both Megan and Jess and they were knowledgeable and kind enough to put up with me looking at everything a dozen times and taking forever to decide. Their selection is huge as well I will go here from now on when I need glasses.

Ve
Review №17

We came to the office and weren’t sure if we could be seen with the current physical distancing issues, we were welcomed and taken care of in a very professional manner, wasn’t sure of what to expect because my husband and I may seem at first glance like an odd couple so we don’t always have the best outcomes wherever we venture out together but we were absolutely made to feel like we were important and they were proud to be a part of our care...will absolutely refer them to anyone looking for eye care from here on out!!! Kudos to the staff we had the pleasure of spending time with today...Ann R., Sara and Jessica at the Peoria store were the best!!!

Ju
Review №18

Have been going here for years and have been very happy. Staff is always friendly. Place is always clean. However, I am pretty frustrated at this point. My appt was August 27. I was told my glasses would take a week to two weeks. They couldn’t get my daughter and I an appt on the same day so I went ahead and scheduled her at Bard Optical (closer to our home 30 miles away) because her appt wasn’t as urgent as mine. Two weeks goes by; no glasses. I call and I am told there was a glitch in the system and they have to resend for my glasses. They will have them expedited and I should have them in a couple days. Two more weeks later I still have no glasses and am told they should be in next week. So, to date I have been waiting 30 days for my glasses. Meanwhile, my daughter had her appt at Bard, 26 days after my appointment and has already received her glasses in 3 days while I’m still waiting on mine. As a business owner myself, I try to be understanding and graceful. But, at this point, I’m just peeved

Br
Review №19

🚨Horrible Business🚨So not only did I struggle to schedule an appointment with them over the time span of 3 weeks but they don’t even accommodate people. I was stuck in the ER the night before so I was tired for my early morning appointment. I called and said I would only be 5 Minutes late. They said they wanted me there 15 minutes early for COVID-19 testing and I was informed even if I showed up on time they wouldn’t have seen me because I didn’t show up 15 minutes early. Here’s the worst part. THEY NEVER INFORMED ME TO BE 15 MINUTES EARLY AND I DIDNT EVEN RECEIVE A CONFORMATION CALL THE DAY BEFORE!All about eyes is ran very poorly in my opinion.

Ti
Review №20

My experience while visiting yesterday was more then I bargained for. The staff gave me the time and attention I needed from the moment I walked in. They made it a point to greet me as I entered, give a tour of the place showing you the various glasses you can choose from after I seen doctor. I must say, nice selection, too! Prices seem within a decent range. As for the doctor, patient care is definite priority. A+ in my books. He gave the time needed to explain and answer my questions. I will be coming back yearly for follow ups. Wonderful job, especially to Ann for her time spent with me.

De
Review №21

I have been getting my eye exam and glasses at All About Eyes in Peoria for the last two years. I have been to other locations in the area in the past but now will not go anywhere else. The staff is extremely knowledgeable, friendly and professional. The exam is thorough and the doctor takes his time, you dont feel rushed and he answers all your questions. The frame selection is incredible and better than any other place I’ve been to. Lastly, the prices are very competitive and enough choices to suit any budget. I highly recommend All About Eyes!!!

Me
Review №22

This place has been the best eye experience my daughter and I have had in years. The doctor we saw was the best, great personality and very personable. The staff was very helpful in explaining our insurance benefits and helping us choose frames. I have no plans to go anywhere else. Fantastic job to all!

Be
Review №23

Doctor was very thorough with the exam. Great eyewear selection. Ladies are very helpful, friendly and I did not feel rushed. Prices are very reasonable. Definitely would recommend to friends and family.

Sa
Review №24

I just want to start off with saying the customer service is amazing here! Everyone I have come into contact with who works here is very nice, informative, and genuine. All around positive, real, down to earth atmosphere here. I did not feel as if they were being any certain way to just get my money like many places. I actually felt as though they were working to help me with what worked best for my plan and treating me as an actual human being other than walking money sack. I had Harli help me with my glasses plan and she went out of her way to write everything down and go through everything step by step and explain what all my insurance provided in a way that didnt make me feel stupid. Honestly phenomenal customer service, along with amazing deals...10/10...would recommend...to a friend.

Re
Review №25

This was my second purchase here. I bought two pair of glasses each time. I feel they are very affordable compared to other places. Meghan helped me pick out frames which suited my face. She also showed me different options which saved me money. I have recommended this business to my friends and family.

Tr
Review №26

Switched from a long time of using a different facility and company. Very pleased with the service, kind staff and knowledgeable doctor. Thanks for a great experience while seeking new contacts and glasses.

B.
Review №27

I had been misled about the exam I needed at other eye care shops, but All About Eyes offered the diabetic eye exam I needed. The doctor was competent and explained very clearly in terms I could understand. He and the staff at the front of the shop seemed concerned with my needs and helped me find what I needed at a reasonable price. I am glad to recommend them.

Lo
Review №28

Very helpful office staff. Helped me decide which pair looked best, explained everything very well.

Jo
Review №29

Great place! The eye doc took his time to find the perfect contact strength for my eyes. I need 2 different types of lenses and he made sure I left with the best possible combo. Everyone in the office is really professional as well as nice. They contacted my insurer by phone for me to see what coverage levels were. Great place to go, I would recommend them.

Yo
Review №30

I saw many 5 stars on Google reviews and went there to get my new pair of glasses, but I fell into the trap. Its extremely expensive place. $480 for a pair of glasses!! Also, they told me I will be fine if I drive after my eyes are dilated and that was the most horrible driving experience of my life. When I was leaving, they asked me to give them 5 stars and I might have a chance to win some gift card! I realised why there are so many 5 stars on Google reviews now. Its just marketing gimmick. Its a TRAP!

Ol
Review №31

Had a great experience here! All the employees went above and beyond to help/satisfy me. They were all so friendly and had great attitudes. I will, ALWAYS, continue to go here and i recommend this place to everyone. Plus there selection of glasses is amazing and huge! Alot to choose from. I also saved more money by going here! Thanks All about eyes!

Th
Review №32

The that ladies work at your location in Peoria were absolutely awesome! They were very helpful in finding their glasses that I needed very knowledgeable about the extras and the proper alignment for the bifocals. They are very professional it was an awesome experience! I would definitely recommend All About Eyes to all of my friends. Thank you Thomas Hobbs a very satisfied customer Pekin Illinois

He
Review №33

Im so happy that I visited All About Eyes in Peoria! This was my first time getting an eye exam and all the staff there was professional, courteous and helpful! Dr. Mayginnes was very thorough and explanatory while conducting my eye exam. Harli and Jessica were extremely attentive from helping me pick out my glasses to handling all of the paperwork. I never felt any pressure to spend more than I should. This is such a great place to visit!

Ta
Review №34

Lexi helped in assisting me about a month ago. Life got chaotic so a review never happened. But as I drove past today I remembered how much I really enjoyed her. Staff like her really make a difference in an establishment, which makes me feel inclined to leave a review. Facility is very clean and well kept. The doctor I had experience with was very informative. Prices very reasonable even without insurance.

R
Review №35

The building looks very well kept inside. The assistants were helpful and nice. Dr. Suarez was able to answer any questions I had, and gave me two options of contacts to try out. They also have great deals on glasses that I used like 2 pairs for $130. Meghan helped me find my two pairs. (Which I will get in 5-7 days, less time than other places.) Overall, everyone was friendly and a great help.

Su
Review №36

Harli was absolutely amazing! She spent a significant amount of time working with me to find the best looking glasses/sunglasses based on my preferences; she offered honest feedback and suggestions. Harli went above and beyond making sure I would get the best value from my purchase, working with my insurance benefits and personal needs. After working with her, Im thrilled with my purchases and know I couldnt have gotten better service.

Je
Review №37

Melinda at All About Eyes in Peoria, IL was extremely helpful and friendly. I tried on probably 30 pairs of glasses before deciding on 2 different pairs to purchase. She was patient and very informative. She was also honest and extremely helpful with helping me decide how glasses looked on my oval shapped face and lighter skin. I will definitely go back to All About Eyes and see Melinda for future eyeglass needs. Harley and Lexi were very nice and helpful ad well.

Ka
Review №38

This was our (my daughter and I) first time at All About Eyes. The services were detailed and the staff was very helpful. Megan worked diligently to get our insurance benefit information before we arrived to eliminate any surprises. (THANKS MEGAN!! MUCH APPRECIATED)Dr. Mayginnes explained every detail to my 11 year old while checking her eyes on a language level that she could understand. He has wonderful demeanor and was very welcoming. Alexandra handle the check out and explained the glasses selections to us while casually offering her opinion on different frames. She was not pushy, very pleasant with a nice sense of humor! Thanks to the whole staff for a WONDERFUL EXPERIENCE, we will be returning for additional services!

Br
Review №39

Great staff and service! Always helpful and friendly. I always have a good and fun experience picking out new glasses!

Ha
Review №40

This was my first time at All About Eyes in Peoria and I was very impressed! It was crazy busy but the staff was calm and friendly throughout the entire process. I was helped by Jessica P (store associate) and Ronald Suarez, OD. Both were incredibly helpful in answering my questions/concerns. Jessica was so sweet and VERY knowledgeable. I can confidently say that I will continue to return here for my routine eye care. I also loved the variety of glasses options... I couldnt pick just one!

No
Review №41

My husband and I had a wonderful experience today. Harli D. Went beyond call of duty to help us find the perfect glasses for our needs. I’m disabled so she kept bringing me glasses that she thought I would love. And I only tried on maybe 8 pairs when I found my true love! My husband 4 pairs. Great prices and great service! The Dr Kyle Mayginnes was amazing also! Was very kind and very thorough. All around excellent experience! Recommend to everyone to go there!

Jo
Review №42

Very professional and friendly atmosphere. I went on the referral of a friend after my other place closed. They kept my appointment on time. Doctors were very thorough in their explanation and my exam. They gave several options for new brands of contacts. Harli looked up the rebate information on each one so I could make an informed decision. Contacts came in as ordered and on time.

Ma
Review №43

Thank-you Meghan, I walked in off the street because of a flyer. I told her about my needs and she guided me through the process of retrieving my prescription from another optometrist and selecting a frame that not only fit my face but felt comfortable. She then helped me choose the right lenses and educated me on the difference between all of the typical additions, such as scratch guard, anti-glare, and UV shielding.I cant wait to pick up my new glasses next week.

St
Review №44

I had my very first appointment there today and I could not have asked for a better experience! Everyone was so helpful and knowledgeable. Megan was great with helping me with my insurance, Dr. Suarez was absolutely amazing and Jessica was fantastic with helping me out with my frame choice and getting me all set up! I can’t wait to pick up my new glasses next week! HIGHLY RECOMMEND!!!

Gr
Review №45

Great experience. On time appointment. Staff was very professional, helpful and actually appeared to want to be there. You dont find that very often anymore. Dr. Mayginnes took the time to explain everything and was very helpful with some sample products and coupons. Alexandra (Lexi) was great to work with choosing new frames and lenses. Love this place.

Ni
Review №46

It had been around 20 years since I bought my last pair of glasses, mostly because Im frugal. I came in to the store and was able to find a pair that was both affordable and made by a designer brand. Harli D did an exceptional job at giving input to the style choices that suit me best, and made the process fast and enjoyable. Her service was outstanding and deserving of an accommodation.Great service + affordability = return customer.

Mi
Review №47

Excellent! Ive worn glasses/contacts since I was a kid, so Ive been to my fair share of eye doctors, and All About Eyes has by far been the best. Holly helped get me checked in and did my screening. She was very helpful and kind! Excellent customer service. Dr. Kyle Mayginnes was phenomenal as well. He took time to inform me on proper usage and care of my contact lenses, explained each step to me, and was overall extremely knowledgeable and easy to talk to. I will definitely be returning to All About Eyes when the need arises. Thank you for a grand experience!

Th
Review №48

This was the BEST eye exam I have ever had! Great staff and the Doctor really took time and asked a lot of questions to make sure we got the right prescription. This was my first to ALL ABOUT EYES but he will now be my optician of choice!

Ly
Review №49

I have been going to All About Eyes for a few years. Im NEVER disappointed. From scheduling an appointment all the way through new glasses, the professionals here are the BEST. Dr. Mayginnes can answer any question and does a thorough exam with a great bedside manner. Meghan D is so efficient, it makes my head spin! From checking me to helping me select glasses to ensuring my insurance is billed correctly, she is amazing. This is why I go to All About Eyes in Peoria - the best service in every way!

Sa
Review №50

I had a lovely experience while stopping in to have my glasses repaired. I was assisted by a young woman named Jessica who was very nice and even did more than I asked to fix my old purchased glasses. It was all free! I had to wait for some time, but everyone was friendly and another employee offered me coffee while I waited. Thank you!

Ka
Review №51

My experience was great there! I would highly recommend them and will definitely be going to them from now on!! They gave me a very in-depth eye exam and gave me the best recommendation on what contacts would work best for me!

An
Review №52

We have been going here for years. Dr was excellent, staff was very nice and helpful. I really like how they get on the phone with insurance to verify eligibility. Turn around is fast. Hubby went today and glasses should be ready in a week. I will be going in 2 weeks.

ch
Review №53

Girlfriend went and got glasses from them, they answered a bunch of questions for me, gave us a print out of her eye exam. Super reasonably priced. Ill be back for my own glasses.

An
Review №54

I had a wonderful experience with the staff at All About Eyes in Peoria IL. Lexi, Meghan, and Ann were impressivewith their friendly, professional, and honest approach in helping me choose two frames for my glasses that I ordered today. I made the appointment quickly and easily to see Dr. Kyle. He was very thorough with my field vision test and dilation process. He explained everything very well so that I could understood how to give more accurate answers for the correct prescription. I would strongly recommend All About Eyes in Peoria IL for excellence in everything they do.Ann Marie Smith

Da
Review №55

Ive followed Dr. Mayginnes from several other eye care providers because he is excellent. He patiently explains my unique vision needs and has been very successful in giving me prescriptions that work well. (Ive had many bad experiences with other eye doctors.) The facility was very nice and everyone was friendly and helpful. Jessica was very polite and helpful and did a great job. I was very happy with my experience.

Me
Review №56

My family of 3 all had to have new glasses about 4 months ago and ever since we have had other issues with lens/frames etc and each time we have still been treated as we were the first visit! This place is exceptional and we recommend to anyone who asks about where to go for their eye needs. The Dr was very kind and thorough and took his time. We never felt rushed. Ann was the best ever at customer service! She is amazing and deserves a raise for dealing with us!

tu
Review №57

We love all about eyes! My son had a nose piece break on his glasses, we have always bought the warranty but apparently it wasnt applied to our last purchase. Jessica said she would honor the warranty price to help us out! We ended up with a brand new pair in less than a week. Will definitely be going back again, I have been nothing but pleased with their customer service, prices, and selections!

Za
Review №58

Great service and a card in the mail to boot. Introduced my wife to new Cooper Vision Energy contacts! She says she can see like she never could before. Although I still won’t let her drive but that’s another story! Thanks for the great service!

Ch
Review №59

I’m writing another review, in thanks to Meghan, and how she handled everything. This is an update to a previous review, where I had vented my frustrations, but it’s all been made right! Thanks again for your efforts in resolving this matter.

Ke
Review №60

I am writing this review on behalf of one of my friends that is 67 years old. He was very nervous about getting new glasses and the cost of it. Frank went to a couple of different places first and they had quoted him $800 for an exam, eye glasses and transitional lenses, which were really important to him. He decided to stop and All About Eyes. Lexie (Alexandra Z.) was the Eye Glass Professional that assisted him. He was so excited that she helped him. She assisted him with picking out his frames, listened to what he wanted and made sure he got what he needed. In addition, she even made sure that the glasses were delivered in 3 days because he was in such a need for them. He has asked me to leave a review here because he was so thankful for her assistance. He is so excited about his new glasses and hasnt stopped talking about how nice and helpful Lexie was. I was glad to write this review for him about his experience! Im so glad that someone took care of him, without taking advantage of him because he was older.

Ch
Review №61

Stopped into the Peoria store and ordered new glasses. Very helpful staff. Wonderful selection of frames. Give them a try!

Be
Review №62

I had an awesome visit at this store. The staff member that helped me out was Ann! She was outstanding and very helpful. Ann was very patient as we worked with my insurance and several visits in one day to get everything set. She was very friendly!! This is the best place I have been to while looking for much needed glasses. Not sure what your policy is but she most definitely needs a raise and it is well deserved!! Thank you Ann for all your patience and help today!! I a appreciated it very much!! ☺

Ad
Review №63

From my very first visit, Ive been addicted to All About Eyes! Where its All About You! They are so attentive to your specific needs during your eye exams! And then the fun part, looking at frames!! They are on it! They help me find the cutest pairs EVERY TIME! LOVE you guys and ALWAYS recommending!

Ca
Review №64

I stopped here after being told I could not wear my contacts for a month and discovering that my glasses were about 15 years old. Meghan was fantastic. She quickly got everything set up for me. She helped me with no line readers ( new experience for me). She even put a rush on my glasses so that I wouldnt have to wear the old uglies very long. Meghan and Lexi were so friendly and patient with me. The service here is exceptional and I would recommend them over and over again.

Me
Review №65

I am so happy I chose to go to All About Eyes. I just moved to Peoria and finding new doctors is always stressful. My appointment started exactly on time, and Dr. Mayginnes was absolutely awesome. Not only was my experience with him amazing, but all of the associates - Jessica, Harli, and Meghan were instrumental in helping me pick out my glasses. They were candid and honest, and I couldnt have appreciated their advice more. Never going anywhere else again!

Le
Review №66

Dr is patient and takes time to answer questions. Support staff is down to Earth, and helpful. Definitely a nice combination of professionalism and good customer service. Spot on for all eyecare needs.

Va
Review №67

I’ve been a customer of All About Eyes for nearly 7 years and continue to be because of the excellent customer service and affordable pricing on eyewear and examinations. Throughout that time I’ve never had an issue with any aspect of the optical process until this year when my insurance carrier failed to recognize my benefits package, leaving me quite upset with them. Thanks to Lexi and Harli working with me to achieve a successful result, These two amazing women went above and beyond to correct this situation and are continuing to do so in order for me to get this issue rectified. Not only do these two need the recognition of their efforts, they also need to be praised for their superior levels of customer service, customer empathy, and most importantly, their award-winning attitudes in any and all conditions. Great job ladies and great job All About Eyes! You’re the best in my book!!

Ke
Review №68

Friendly, courteous, helpful and knowledgeable staff. Tallie helped me choose from many different frames, colors and styles to zero in on just the right frame. Reasonably priced and I received several discounts.

Al
Review №69

I always have a great experience at All About Eyes in Peoria! The staff is so kind and more than eager to help out even when it comes to picking out the right pair of eyeglasses. The appointment itself always goes quickly which is nice when you have a busy schedule with kids! Great place that I would recommend to others!

Fa
Review №70

Mannnn! The employees here at All About Eyes in Peoria, IL are phenomenal. Tricia, Jessica and Ann worked with me (a first timer) on getting an eye exam, lenses and frames at an affordable price. I was able to express my needs, wants and concerns and they were able to work together to get all my questions answered and my glasses ordered. Come on in and visit them. #GoBraves

Jo
Review №71

Melinda helped me today at this location -- and she truly made it an enjoyable experience!! All of the ladies in the office were very helpful and I was extremely surprised to find TWO amazing pair of glasses that I will be using for a very long time (*Contrast style)!! I am grateful to the girls who helped me, along with the Eye Doctor. Thank you!!!

Te
Review №72

I have had my annual exam here for the past 3 years and purchased contacts and eyeglasses from them. The doctor is very good and the staff are incredibly friendly and helpful - we worked with Ann today and she was great! I always feel so comfortable when Im there and very happy with the services and products! Took my husband there for the first time today and he liked it too!

Gr
Review №73

Our first time at All About Eyes, Jessica at the Peoria store was very helpful and knowledgeable. She worked efficiently in seeing to our needs while also answering incoming calls. Jessica was pleasant and personable making our visit enjoyable. Thanks the great service Jessica.

Em
Review №74

Great service and affordable price. Employees are very friendly and helpful when looking for new frames. They listened to what I was looking for and did not push me to buy frames that were out of my budget. I would definitely recommend nd to others.

ma
Review №75

I took my prescription here at the recommendation of a friend. The staff has been very friendly and helpful every time I have returned with any questions or concerns. I am very happy with my experience and will return. Lexi was very helpful!

La
Review №76

All About Eyes is a great place to go get glasses. They dont pressure you to pick a pair of glasses or contacts. They are very professional and make you feel welcome and not on inconvenience. Meghan D was very helpful in all my needs and gave some recommendations as well.

Jo
Review №77

I had called a number of places in Peoria trying to find the right spot. Many places didnt accept my insurance or didnt take any vision insurance. Honestly, I was thrilled to find this place. Other so-called discount places charge a lot more for lenses. Ive paid twice as much at other places in the past than I ended up paying here. At All About Eyes, I had an exam that was professional, got prescription lenses and good frames that were cheaper than the other places I had called, and I received a genuine Buy One, Get One free deal-- got a 2nd pair of glasses at no extra cost whatsoever. My glasses arrived as promised, and they fit and look great. Thanks to Harli for all her help with my appointment.

My
Review №78

I accidentally declined my vision insurance through work, and my old eye doctor retired, so I was looking for a big box type of eye doctor to see in an attempt to keep things affordable. I expected a hurried process that would reflect the financial savings, but I was quite pleasantly surprised when my exam was thorough, and the doctor himself explained details about my vision that I had never been talked to about. Mayginnes was the doctor I saw, and Meghan and Lexi (Alexandra) helped me with picking out and pricing contact lenses, which both were very nice to work with as well. I recommend this place.

We
Review №79

So nice to walk in and be greeted. Customer service is amazing. Ann was so helpful picking out frames that look nice on my husband. I liked the extra help. I would highly recommend this place for all your eye needs.

Sa
Review №80

Staff were very nice and caring. Had a very thorough exam and the process went very smoothly. Got my glasses within one week! Will be coming back.

Bo
Review №81

I had an exam late yesterday afternoon with Dr. Kyle Mayginnes. He was very professional, polite and thorough. He explained things to me very well.Then Harli D took care of the paperwork and glasses part. She is a delightful young lady and very kind. She answered questions and made sure my needs were taken care of before I left.The whole experience was excellent.

cr
Review №82

Very pleased once again! It had been a few years since I had an eye exam, so I stopped in just to make an appointment. But they asked if I wanted to do it now, I said sure! They had an opening in only 15 minutes. That was awesome! Had my eye exam and contact exam and fitted for contacts, I guess it was only about an hour. Both Jessica and Megan were so helpful and PATIENT when I was having trouble with my FSA SHHHHSTUFF! If you need glasses or contacts go see these ladies they are awesome. Shout out to Dr. Kyle also, explained the Multi-focal contacts to me as I was on the fence about going back to contacts. So glad I did! Keep up the good work, see you in next time! Hopefully! - Craig

Am
Review №83

Second experience with the shop - but first experience with their optometrist. Dr. Mayginnes was wonderful; very knowledgeable and thorough. Jessica was a great associate and took the time to help me pick out frames as well as keep me informed of my insurance benefits as I looked at options. I will definitely be back.

Cy
Review №84

I was very impressed. The staff is friendly and the customer service is great. Alexandra helped me. She was courteous and professional. When my glasses arrived, I had an issue with them. I couldnt see clearly. I called and they had me come in immediately. It was nothing they did, but they apologized for the problem, which wasnt their fault. I saw an optometrist again and everything was taken care of. Ill have my new glasses in a few days. I will definitely go back when I need new glasses and I highly recommend them.

ke
Review №85

The staff was very helpful and friendly. I think it was some of the best service I ever had. Harli D and Melinda are awesome! They are so friendly and helpful. I would highly recommend going there to anyone.

Ja
Review №86

I hate going to the eye doctor! I feel so much pressure to pick between sense one or two! So going into my appointment I was already in dread. HOWEVER, Assistant Manager Meghan warmly welcomed me to the store and was quick and efficient with paperwork and the various tests. But the best was yet to come... Dr. Mayginnes was so professional and spent so much time with me making sure I was 100% comfortable! He was very educational and we found out that his daughter and I attended Bradley together years ago! I am really pleased with my new prescription and I got a great deal! I walked out pleased with my experience. Thank you All About Eyes Peoria!

De
Review №87

I normally never leave reviews, but I definitely felt compelled to. I felt very welcomed by the staff, was offered coffee or water. They even looked up my insurance so I didn’t have to bring my card. The doctor was the best eye doctor I’ve ever seen, spent the time with me explaining my eyes and didn’t rush the appointment! I will continue to go here for my eye care!

Ba
Review №88

Had another great experience at the Big Hollow, Peoria, IL location today. Dr. Mayginnes is very thorough and explains everything in detail. Ann and Alexandra were very helpful and made it a pleasure to receive my vision care there. Highly recommend this location! 5 Stars !!! Barbara Weber, Kickapoo

ma
Review №89

It was easy to get an appointment. Meghan waited on us and was friendly and knowledgeable. Dr. Suarez was also very friendly and personable. We were in and out in less than an hour. Prices are reasonable without insurance. I recommend using this business.

Ja
Review №90

I had a great experience here. Everyone was nice and very helpful! I love the selection of glasses! I was able to get prescription Ray-Ban sunglasses for a great price!

Kr
Review №91

Wonderful, knowledgeable staff. Quick turn around time from order to receiving glasses. Great selection of frames.

Ce
Review №92

The friendly staff here is exceptional in their professionalism, welcoming smiles and expedited service. Both Melinda and Harli took time with me to walk through the available options and made me feel as if they truly wanted the ideal outcome for me and my eyes. Ill be back!

Re
Review №93

The entire staff was great, very friendly and helpful. My mother, brother, my husband and I all choose them over any other eye glass place in town. April is the best help!!!

Mi
Review №94

Took my daughter to All About Eyes and experienced great service from Meghan and Dr. Suarez. My daughter felt comfortable with him and his joking and Meghan helped her pick out some fantastic glasses. Thanks!

ke
Review №95

Great experience very professional and caringGot right in ordered glasses said it would take a week and they were correct contacted us right away great place to do business

Em
Review №96

I had a great experience here!!!! The employees made me feel welcomed as soon as I walked in. They fully explained all of my options regarding glasses and contact purchases. I felt like I received great deals and very prompt service!

Am
Review №97

Great experience. Was greeted right away and everyone was super friendly. My glasses came in 3 days early too!

Ka
Review №98

I was very pleased with Dr. Mayginnes and Megan, who were the only people I encountered at my visit. Both were very friendly, great at explaining things, and were very thorough with the exam and getting my insurance taken care of. I will not being going anywhere else as long as they are there!

Ki
Review №99

This was my first experience at All About Eyes. Meghan D was wonderful! She helped me pick the right lenses for my daughters glasses and explained all my options. The bonus is, we get a second set of lenses free too! My daughter loves having multiple pairs of glasses and All About Eyes is the place to keep her happy . Thank you!

Ch
Review №100

This was a great experience and the optometrist was very personable. I was in and out of my appointment in no time and my contact order arrived at my home in less than a week. I will definitely continue to use them for all of my eye care needs.

Information
8 Photos
100 Comments
4.9 Rating
  • Address:5116 N Big Hollow Rd #103, Peoria, IL 61615, United States
  • Site:https://allabouteyes.com/locations/peoria/
  • Phone:+1 309-683-0500
Categories
  • Contact lenses supplier
  • Optometrist
Working hours
  • Monday:Closed
  • Tuesday:9AM–5PM
  • Wednesday:Closed
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–7PM
  • Sunday:9AM–7PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible restroom:Yes
Amenities
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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