We picked up a live reptile delivery and they did a fantastic job with it. They contacted us immediately when it arrived to come pick it up. Were so grateful that Fed Ex handles transporting them! Our baby made it to its new home happy and healthy. Good Job!

Great service. They had a new employee that was training on the job. Was very helpful in trying to get a return package shipped.

Quick shipping service, friendly staff.

Amazing customer service. Thanks girly, I had to get these COVID tests turned in. Y’all are a true blessing from GOD. Have a blessed day FEDEX. May God protect all of you forever and alwaysFor delivering all of the emergency tests in such a rush for our Company. Y’all are truly helping end COVID. THANK YOU, from all of us at Northshore Clinical Labs!!

Fast, friendly, knowledgeable staff

Claimed to have attempted to deliver my package but did not even show up. Lazy drivers.

Very helpful staff

They take care of me and my packages, and do it well. I appreciate them.

Quick and easy, excellent service

Always polite and always get the package to its destination..

Love their good service ❤

I had such a terrible experience that I sent in a customer complaint to Fed Ex...I received no response...here is my email below...“Hello,I’m writing this email out of pure frustration. I have never in my experience of getting packages deliver experienced such poor communication and customer service.I was supposed to have a package delivered today. My wife who was home at the time of the delivery truck found a note on the door saying they knocked and no one answered. We have never had an issue like this before.So I wait until 5 pm to go pick up my order only to find out that there is a delay because of broken down truck. I will have to get the package tomorrow.I go home and decide to call the store located at 906 S Bosch St, Peoria IL. This time they tell me the package is at the location. I verified multiple times asking if they were sure the package was there because I just left. And they said yes. I arrive only to find out my package is not at the location listed above! I drove out there TWICE only to be told my someone that this time it is due to someone being sick.I asked about an early delivery since my order was delayed. And there was ZERO willingness to help in the slightest. I am wasting my time and my gas only to be treated like an annoyance. I find it so frustrating when no one at this location was willing to make this right. I also find it amazing that there is no way for someone looking at the system to be able to tell if a package is not in a store or not.Something needs to be made right about this.”

Helpful employee. My important package arrived on time. Its the only place you can mail a package and not have to worry about it being delivered without any issues. Fed X, in this day and age is the only way to go for all your important deliveries. Thank you Fed X for taking the worry out of shipping.

Great set of workers!!!

Exceptional service and friendly staff.

This is the second time I’ve had a package lost or delivered to the wrong address! And my address is correct and yet they still delivered it to the wrong place! It’s like they can’t read or something this is ridiculous! This never happens with ups! I wish I could give negative stars!

My package was not delivered like it was supposed to be so I called and was told I could come here and pick up my package so i did. The ladies were very nice and very helpful, and even though they seemed unsure that they could find my package, as it was on the truck to go out, they did find it and found it quickly. It was my daughters 1st Mothers Day gift so it was quite important to me, and they helped save me stress and frustration by looking and finding my package. Excellent Service!!!

Friendly staff and decently fast service

2 Very nice & helpful employees made it a great experience.

I would give them zero stars if I could. I stopped in on Saturday to see if I could pickup a package early that was set to be delivered Tuesday. The lady told me I could come pick it up on Monday. I go to pick up my package today, and what do you know it’s still not ready. Don’t make promises you can’t keep Fedex. I will also be complaining to your corporate office, there should be some accountability for your false promises.

Efficient and helpful :)

Very professional and great people to work with!

After calling the number I found online they said I could pick packages up at the facility. When I got there they would not let me have packages because of some lame excuse that she did not have access to them. The building is not that big. I will pay extra from now on not to use FedEx for any of my shipping needs. UPS and USPS are faster shippers and have always been friendly.

I have used this FedEx many times and I always have had really good customer service! Yesterday, 12/1/2017, I recieved excellecnt customer service from Employee: 784577. She went above and beyond to make my shipping experience simple and stress free. Thank you for making it easy and enjoyable!

Good service, friendly staff, and clean.

Nice great service

Use UPS as they are easier to deal for after hour pickup.

The staff has always been friendly and helpful. Very professional and explain everything needed to know.

Great service. Great employees.

Delivers to wrong address then you get the run around. So not using FedEx again. Not worth the trouble. Not very helpful just hand you excuses.

Absolutely horrible trying getting ahold of anyone its all automated and something that should be 20 seconds is turned into 10 minutes of jacking around talking to a computer

Im a fairly regular customer at this facility and Ive always had excellent service from the staff. Im usually in and out in a couple of minutes! :)

Karen that works the front is a very nice lady. I love dealing with her.

Better customer service then post office

Very kind and helpful

Quick and easy always Pleasant never crowded and right off the highway in Bartonville near the airport.

The worst place to ship!! They threw a 500 dollar Zales order in my front door and had no one sign for it and when I came home it was all smashed in the front door! When I contacted fed ex the regional manager told me that her drivers wouldnt do something like that and I asked her if she was calling me a liar and she proceeded to say I guess I am!!!! I avoid this company at all costs!!

I enjoy seeing the lady behind the desk. She has a hard job.

Its small but has almost everything you need. You can buy supplies for packaging and employees are friendly and helpful.

Nothing to complain about, service is fast, only had pick-ups.

Fabulous staff at this FEDEX. Super customer service

They are always great when i come in

Love this place such good customer service

Was there doing a tow job

Staff is very nice and very helpful

Great service. Central location.

Friendly staff always gets my packages to where they are supposed to go

Friendly staff.

Fast and great service!

Parking under construction. My package was supposed to be at center but it was still in delivery truck

Fast Services

Had a trouble time with them. They didnt update they left my package with the owners and I went to their place which is somewhere in remote area.

Great products, service and people.

The lady behind the desk was very rude and unprofessional. She had an attitude when she first waited on me. She continued the be rude in front of my children. Poor customer service.

Easy access to business,friendly service

Very good service.

Hard to find unless you know where you are going

Helpful staff!

Loud