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Simple Mobile Solutions
337 Smith St, Perth Amboy, NJ 08861, United States
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Simple Mobile Solutions
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Ce
Review №1

Well done service. I purchased a note 20 and works great.Thank you Ben

Je
Review №2

Bueno service. Switch from Samsung to iPhone easy transfer help me very much thank you Ben

Gr
Review №3

Fabulous service. I got my graphics card from here I was looking all over for this but they actually had it in stocks. 5 star. Quick and fast in and out service. Highly recommend 👌

An
Review №4

Fabulous service. Will recommend family and friends

Ne
Review №5

Got my xbox series s the other day. Quick and easy. Staff let me check the system to see if everything was all there. Ill be back there.

Da
Review №6

Good spot just never answers phone calls like that .

Eu
Review №7

Awesome service. I ported my number from t-mobile to simple mobile. Works perfectly with my new iPhone. No complaints whatsoever. Most recommended to my friends and family 👪

JO
Review №8

Service was good, the employees were friendly and ready to help. There was quite a long wait which is why I did have to wait On a side note there should be a little bit more seating because it took over an 10 mins for them to be done and it got a little tiring standing for so long. Otherwise my experience was wonderful

Fe
Review №9

I recently went in to purchase a new phone. I just want to say that I had an amazing experience. Ben was super helpful, he went above and beyond to help me make sure I was used to my new phone and to help me transfer my info to the new one. I made a switch from the IPhone 7plus to an IPhone XS Max. When I first got my IPhone 7plus, 4 years ago, I was so eager to get it set up that I ended up locking my phone and had to take it to the apple store and set up an appointment. But this time around with ben help everything went smoothly with setting up my IPhone XS Max because she was their to help literally every step of the way. She was also very detailed and informative. And the cherry on top was that he was super smiley and kind. Oh and the other employees their were just as smiley and nice! Awesome customer service!!

Jo
Review №10

Recently went in to purchase a new phone. I just want to say that I had an amazing experience. Ben was super helpful, she went above and beyond to help me make sure I was used to my new phone and to help me transfer my info to the new one. I made a switch from the IPhone 7plus to an IPhone XS Max. When I first got my IPhone 7plus, 4 years ago, I was so eager to get it set up that I ended up locking my phone and had to take it to the apple store and set up an appointment. But this time around with bens help everything went smoothly with setting up my IPhone XS Max because she was their to help literally every step of the way. She was also very detailed and informative. And the cherry on top was that she was super smiley and kind. Oh and the other employees their were just as smiley and nice! Awesome customer service!!

Ja
Review №11

Great service receivedI appregiate everything u guys did for meDefinitely reccomend

ma
Review №12

Best gadget store! Will definitely come back

Mi
Review №13

Fantasitic service at this location! After hours of being on the phone with tech support, I went into this store for help. Ben was more knowledgeable than anyone I previously spoke with and he went above and beyond to be helpful. He also gave me some great insider tips on local events! Thank you Ben for making the experience easy and stress free! He is a valuable asset to this business!

Ma
Review №14

I was passing the store when Ben was outside promoting a speaker. My wife and I were looking to upgrade our phones so we went inside. I have never seen such wonderful customer service like we received at Simple Mobile. The sales BOY went literally above and beyond to make sure we got the phones of our choice & of course the speaker. I have never seen someone go out of their way like June did. Shes just an awesome and understanding woman. Absolutely amazing! Thank you Ben for everything & Simple Mobile for hiring smart, knowledgeable & caring staff.

Ma
Review №15

I had a family plan with AT&T for over 5 years. I moved over 4 Lines to Metro by T-Mobile with the help at this store. The people here are amazing. They helped me out at each and every step. They made suggestions (for my benefit) that were previously unknown to me. The communication was transparent and crisp. Look for Ben They are awesome. I highly recommend this store for all your metro by T-Mobile needs

Al
Review №16

My husband and I decided to look into the T-Mobile plan offering a significant discount to people 55+ on a double line family plan. Having had bad experiences in mobile phone stores before we went into this with a bit of apprehension. What a nice surprise that we had excellent, informative, and professional care and instruction . He was able to answer all questions, gave us straight answers and helped us weigh all the options without any push to up-sale. We came out with the product that was right for us and a plan that will save us money. We are very thankful we chose this location.

Vi
Review №17

This place is the best. Excellent customer service and very professional staff. Ben helped me with everything I needed and answered all my questions, he seems very knowledgeable, Im definitely recommending this store to family and friends.

Ab
Review №18

Excellent experience... Ben, the young man who help us was very knowledgeable, kind and respectful. He explained everything and was detailed. It made the decision to sign up so easy without feeling any regret. He even set up the new phone by transferring all the contacts and pics before we can ask. He treated us right. His Customer Service Skills was exceptional. Will definitely recommend anyone to see him. Thanks Ben from simple Mobile Solutions.

Me
Review №19

I was in the store today and once again was impressed and grateful for such great patient and helpful service. Be went above and beyond helping to set up my switch from ATT cell to T-Mobile. Initially I went in and Ahmad helped me but I had to go home for some paperwork and came back and Ben spent a good 45 minutes helping me from that point on. Both of them were helpful, patient and made me feel comfortable before I left. Great team and they have a loyal customer from now on. Wish all businesses were this helpful

Co
Review №20

This store is awesome! The store manager is very informative and accommodating. Upgrading my phone was an enjoyable experience. Ill definitely go out of my way to stop at this store because they are up to date with all the deals and options for whatever plan you may have:) Customer service is top notch

Am
Review №21

Ben was great! I had to get my phone replaced due to an accidental issue, and he helped me transfer everything over to my new phone. He also went through my plan in great detail and found three ways for me to save money. Props to him for his excellent service, and props to Simple mobile solutions for their customer-friendly policies.

Gu
Review №22

Perfect stuff and good service 👍👍👍

An
Review №23

I was really impressed by the customer service at this store. I had a problem transferring my phone number from Verizon to Simple Mobile; the team at this store was with me every step of the way and went the extra mile to fix it. I recommend stopping by this location if you have an issue or are looking to switch to Simple Mobile

Ea
Review №24

It was extremely busy when I walked into the store, however I was still greeted by the representatives with a pleasant tone of voice. After seeing how busy they were and noting how late in the evening it was I decided that I would be better off to come back at another time. It was my choosing to do so because I knew that what I wanted to talk about was going to take some time to get taken care of and I wasnt sure if theyd have the time to do it before it was time to close so I decided to come back in at another time instead.

La
Review №25

Love this store. Staff is amazing! 5 🌟 to Ben and his helper or translator. Weve been going to this location for years never nowhere else. The service doesnt compare. Thank you!!!!

Ar
Review №26

The staff was great here. They were nice, helpful and patient as they helped me with my new phone. I had to transition from a slide phone to an android. She really took the time with me to make I understood everything. I have been a simple Mobile customer for 2 years and I am staying with them!

Ge
Review №27

Hi, Ben was super helpful! I went to this location and needed to change phone numbers and start a new plan. He was knowledgeable and accommodating. 10/10. Thank you Ben! Excited for my 732 area code.

Pe
Review №28

The Representative at this store never picks up the phone. I can call repeatedly 5 times and he will not pickup. I give it a while and call an hour later he still does not pick up. This guy is too comfortable doing what he wants in his store. Ive seen him not answer phone calls while Im In store with him. Another thing, You either need to have better customer service to get people In and out so you can tend your other customers or simply GET ANOTHER WORKER beside you since you cant handle it all by yourself. Im not sure how this store is still open. Im not one to put reviews but when I keep on getting bad customer service I have to voice my opinion. Ive been a customer since before this store was called Simple Mobile. The Employee and Entire store representative (BEN) needs to get it together.

ne
Review №29

Came here to get my cracked screen fixed and not only was it done in no time, it was done carefully and professionally for a great price. The store has a a great variety of phone accessories. Definitely check it out if you’re in the area. A smooth experience. Service was attentive and staff well informed. All my questions and product needs we handled in a clear manner with results that were more than satisfactory.

Le
Review №30

The service was very good, the employees were friendly and ready to help. There was quite a long wait which is why I did not give five stars. On a side note there should be a little bit more seating because it took over an 10 mins for them to be done and it got a little tiring standing for so long. Otherwise my experience was wonderful

Lo
Review №31

Great service. Im glad I came to here to buy iPhone .me and my whole family is happy with the service provided here .

NJ
Review №32

Great store with a lot of cool things to buy and the owner is nice, friendly and helpful. I found one of his postings on FB, a Blink camera and he give me a discount price on the unit and we set a time for pick up the next day and a lot of other people started asking about the same item and he told them someone is coming to pick it up. Because it’s a item in demand they offered him more money if he would sell it to them and he told them he already have a deal with this customer and if he don’t come then he will let them know but added he don’t do business that way. I got my Blink camera and it works great and I save a lot of money, new in box.

Fe
Review №33

Really great service. Ben helped us out to figure out which plans work for us. Would definitely recommend this place for a good phone connection.

Lu
Review №34

Ben The man. Great guy . Have been doing repairs of my cell phones in their store already for many years . I have no complaints . Very competitive and respectful guy. Always trying to answer questions as detailed as possible . I had different problems with my phones like help with unlocking, screen changing, repair after drowning the phone on water, problems with charging device and also laptop repair. Very fair and fast service .Really recommend to everybody looking to get good prices and best service.

Ag
Review №35

Excellent service very engaged staff, in and out quickly and the prices are very reasonable. I would visit this place again for all my cellular needs.Thanks guys. Keep up the good work.

Ni
Review №36

Honesty, Integrity, Expertise, Extraordinary customer service…simple mobile ROCKS! If you have been looking for the best Mobile Phone Store on the planet, you have found them. Be smart…. Switch to Simpl mobile and let the awesome employees of simple mobile solution store help you. Simply the best!

Te
Review №37

Excellent service and reasonable prices. Ive got my phone from this place and am very happy with it. They are very professional and friendly! Definitely will go there again for all my cellphone needs. I will recommend this shop to all my friends.

Ra
Review №38

First time I went to this location and was extremely happy. The staff is very nice and accommodating. Christian helped me transfer all my data from one phone to the other after Ben sold me the phone. Thank you for making my transition to my new phone a pleasant day on Christmas Eve. Marry Christmas to the staff at Simple Mobile Solutions Perth Amboy.RaulAutomotive parts Manager

Ch
Review №39

Wow Im impressed by this store. They pretty much sell everything. From cell phones to computers to Tablets to all sort of electronics. Anything you need they most likely have it. I give full five stars.

Cr
Review №40

It has been a couple of days since I upgraded to my Note 9 at this location and the help I received from Ben was excellent. He made the transition easy. The service at this location has always been great.

Da
Review №41

The best t-mobile experience Ive had yet! Ben welcomed my family and I once we walked into the store. We were with Sprint so we were looking to transfer carriers... Ben explained the deals they had going on, got my information, showed us all the phones they had, worked his magic, and we walked out the store with 3 NEW phones & LINES!!! Free netflix too! Yayyy!! Thank you Jose!! You have great customer service & we are definitely referring family and friends to this particular store!! We have better service & my phone bill is WAY lower!! Thank you!!

Is
Review №42

Ben was amazing he spent hours with me transferring my account from another provider and from my old droid to my new iPhone which took forever. He was extremely patient and showed me how to use my new phone and explained everything as he went. He deserves a raise for sure for going the extra mile

Da
Review №43

My name DarshanGood service

An
Review №44

Ive always been happy with Metro pcs. No wonder Ive had them for years now. No interest in ever switching. The employees are always very helpful and knowledgeable and the prices are amazing

Ho
Review №45

Great, friendly customer service by Ben ( I believe that was his name). My sister and I both appreciated how professional and personable he was. I may even drive back out to Perth Amboy from Trenton again when Im ready for a new device. One of my best Simple Mobile experiences ever!

Le
Review №46

They did their job effectively and quickly. Got the phone my wife wanted, was able to get it cheaper, and all seems to be working. Prices for phones are high, but at least you can get discounts on Metro PCS

wi
Review №47

I only stopped by to check out the OnePlus 6t phone in person as there are no T-Mobile stores near where I live. I was greeted with a hello and a friendly smile as I entered the store. He showed me where the 6t was and we talked about phones for a bit. This was by far the best and most laid back phone store experience Ive had. I dont remember the employees name but he was working 03/30/19 around 7pm. (I think he deserves a raise) 👍

Ju
Review №48

Amazing customer service! the best customer service would have to be from Ben! not a customer that leaves unsatisfied with him. overall, amazing store :-)

Ir
Review №49

Awesome service

Mi
Review №50

Best experience ive ever had at a cell phone store. i will make this my home store. Ben was very helpful and Ben (store manager) made me feel valued as a customer. I recommend anyone come into this store for their cell phone needs.

Pe
Review №51

I must say they really have great customer service skills. They will satisfy your needs and work with you on prices. Very reasonable guy

Je
Review №52

Very good service. You must give them a chance in order to see what they have to offer. I recommend to all my friends. Great service

Ta
Review №53

Amazing customer service, I came in with an isssue I almost thought would not be resolved. Ben the manager and his worker worked with me till my issue was resolved. 10/10 great service

Kh
Review №54

Ive received very kind service at this store several times. Ben was very nice. I want to say that folks should not purchase an LG phone. The battery dies almost always at around 1 year. Its part of planned obsolescence. This store was very helpful, but this is an LG issue.I purchased samung note 9. Best phone ever

jo
Review №55

They did their job effectively and quickly. Got the phone my wife wanted, was able to get great price, and all seems to be working well. Thank you

Ay
Review №56

Great service cannot speak enough of this place to my friends highly recommended

Tr
Review №57

Great services, my phone was acting up and I needed some help. I came here and they fixed it for me right away I was very happy with it all. They know what they are doing. good work

La
Review №58

Great, friendly customer service by Ben ( I believe that was his name). My sister and I both appreciated how professional and reasonable he was. I may even drive back out to Perth Amboy from Trenton again when Im ready for a new device. One of my best T-Mobile experiences ever. Thanks buddy

El
Review №59

They did their job effectively and quickly. Got the phone my wife wanted, was able to get it very inexpensive, and all seems to be working. Prices for phones and accessories are very reasonable.

Ma
Review №60

I came in to sign up for a prepaid plan, purchase a new phone and transfer my number from MetroPCS. Everything worked flawlessly, the representative (sorry I forgot his name a day later) was very professional and reasonable, helped me put my screen protector on and even waived the $10 activation/SIM fee since I was making a sizable purchase with accessories. Pretty awesome, and Im glad I made the switch.

Ja
Review №61

Excellent service. I went to a competitor nearby and they claimed my phone number couldnt be ported because it was from a landline provider. I came in to Simple mobile Solutions at 337 Smith street and they took care of it without any hesitation or distress. I would definitely recommend this store to all my family and friends---Cheers!

Fr
Review №62

Friendly and courteous owner. Pricing is excellent and generous. Items are genuine. A very smooth buying experience that will definitely bring me back again!

Da
Review №63

Great prices great service.I got a nice samsung phone and a plan with international callingto Dominican republic for just $150.You cannot go wrong with that! Highly recommended -!

Ru
Review №64

Received great service at this location, which is a lot more than I can say about other local locations. No one cut me off here; they listened to our situation and were able to resolve everything. Thanks.

Co
Review №65

Hi My name is Coura. Ben provided great customer service! He was patient and willing to answer our questions. He is knowledgeable and resourceful with the current products and deals. Thank you for all of your recommendations

Au
Review №66

I usually never give reviews however I felt compelled to write a big THANK YOU for helping me out today for fixing my iPhone and getting me a great deal on my wifes new Samsung s9. Great deal. Great prices!

To
Review №67

We recently switched over from another major carrier. I spoke with the folks in this store first, then did my research. When we switched, everything they said is true. The employees in this store are excellent and have helped us tremendously through a couple of issues as we brought our own phones. They have gone above and beyond everything I asked for,. Some of those things are what the other providers would never do for us unless we bought their overpriced stuff. I have a very strong customer service background and hold others to extremely high standards. These people have exceeded my expectations in getting me the best value and taking time to help us with so many questions. Go Metro by T-Mobile:)

Ca
Review №68

Anytime I have a problem, these guys solve it. Cant ask for more than that. From top to bottom, that store is well ran. The representative helped me setup my new cello iPhone. Great overall experience

Ri
Review №69

Great services, my phone was acting up and I needed some help. I came here and they fixed it for me right away I was very happy with it all. They know what they are doing. good work

al
Review №70

Good customer service in the store and Ben really help me a lot also transfered all my information from my old phone to new phone that I purchased at a great price. Very knowledgeable and helpful person. God Bless

Jo
Review №71

Great service. I would recommend this store to all my friends. Prices are very reasonable and fair.

De
Review №72

Store Manager Ben was incredible and extremely patience when it came to my Inoperative phone after spending 2 hours with him with setting up the phone.Just very knowledgeable with the products.Thank you

Jo
Review №73

Hi My name is Jose Pena and I just want to say that they provide really good service. I would recommend to all my Friends. Thanks

Da
Review №74

Was having such a hard time trying to upgrade with T-Mobile via telephone went into 3 different stores to get my issue fixed no one was able to help came to this location as a last resort and finally got help!!! They was so friendly and helped me really fast for it to be Christmas Eve the manager (indian male age between 25 & 30 hieght about 511 ). Was so sweet told me from the beginning I would leave out with my phone today and kept his promise thanks so much I appreciate all of your help!!!

Ma
Review №75

Simple Mobile store is convenient they have all the services in 1 place .. the customer service is super!! Making the devises more readily available and affordable! Thank you! Ben

Ma
Review №76

Recently visited the store to purchase two new iPhones and was very happy with the service provided. We were helped by Ben who went out of his way multiple times to ensure we were happy with our purchase, which we were. Definitely recommend this store a visit and if possible, to be helped by Ben

Ro
Review №77

Don’t get your phone unlocked here! It’s a scam! They have a Craiglist add claiming they could factory. unlock any iPhone any carrier for 50 dollars. It’s a big lie and a scam. The unlocks are bootleg and aren’t permanent. Don’t waste your time or money at the simple mobile solutions at smith street.

An
Review №78

I just got my phone from here and its working great. Also Thanks to simple mobile $50 plan i can now get everything unlimited.

Ge
Review №79

Good service good people i like i recommend

Ad
Review №80

Ben was so helpful, today! I had a question about syncing my new phone to my speaker, and he handled it so quickly. Another location had told me I would have to reset all my phone settings in order to accomplish this. Glad I got a second opinion. Thanks, Ben!

Ba
Review №81

Very fair person with fair business practice. You cannot go wrong with this store. Check it out. I recommend

Ca
Review №82

The gentlemen here is very helpful.He helped me with my new phone and transferred all my data. Thank you so much

Ja
Review №83

Received prompt and well-educated attention very quickly. Made the transition from AT&T to Metro pcs very quick and efficient

Ta
Review №84

Store was amazing! I switched from Verizon and saved over $150 every month! Ben helped us and was very knowledgable and super fast! Glad I made the switch!

Ba
Review №85

Great guy to deal with. Me and my family go their all the time and he always hooks us up with the best prices in town. Thanks buddy

Ed
Review №86

A smooth experience. Service was attentive and staff well informed. All my questions and product needs we handled in a clear manner with results that were more than satisfactory

Te
Review №87

I visited this store yesterday, on 3-7-2019 The employee who was helping me was named Ben, and I couldnt have asked for a more personable, patient, and helpful guide in purchasing a new phone after recently losing one! I felt reassured and looked after from the first step until the last, so thank you, ben! Youre a credit to the company.Like

Za
Review №88

I came in a few days ago for some help with my phone and I think his name was Ben he was so helpful ! He helped me figure out what was wrong and even help me decide to upgrade but didn’t pressure me into it ! He is very good at what he does ‘ makes me happy to be with t-mobile with workers like him

Ro
Review №89

They were fast and efficient. Made sure they took every measure of fixing my phone. Definitely recommend.

Ra
Review №90

Good guy with good attitude. Always willing to help out and very reasonable prices

Ah
Review №91

Good service. Get your lyca mobile plans from here. Great prices and best plans

Ju
Review №92

Good

Da
Review №93

Undoubtedly the best customer service Ive experienced in a simple mobile solutions store. I was attended by Ben and he was very patient and friendly in addressing my concerns. Not to mention he was also very knowledgeable about everything he was talking about

We
Review №94

Great guy to deal with. Always help Me out with all my problems. Appreciate it. Thank you once again.

Li
Review №95

This place is very helpful I recommend you to come here first I used to have T-Mobile switch over to Metro by T-Mobile and got free phones as well

Ge
Review №96

Excellent place for all your needs on electronics and cell phones. New and used with warranty. Smartphones repair . Fair prices and wide variety of accessories.

An
Review №97

Great service. Appreciate the fact Ben took his time out to transfer all my data and gave us free phone from Metro by Tmobile

Mi
Review №98

Great guy to work with. He is understanding and sincere when it comes to sales. Great experience. Thanks guy

Ja
Review №99

Came to this location because the customer service at the woodbridge Mall store is flat out awful. Nice, sizable store and I was greeted right away and let known my name was put on a short waiting list and someone would be with me soon. I came to get a new SIM card as I was bringing my own device to Simple mobile Prepaid and the one in my SIM kit was the wrong size. A new sim was activated for me at no charge and they made sure I was working before I walked out the door. The rep assisting me was also friendly and talkative, and treated me with respect even though i didnt come in to make a purchase.

Ne
Review №100

My wife and I were in your simple mobile store in Perth amboy and employee Ben was very helpful and patience,I would always endure his great help for which made myself & wife a satisfied customer. And the rest of the crew are good as well.

Information
56 Photos
100 Comments
4.7 Rating
  • Address:337 Smith St, Perth Amboy, NJ 08861, United States
  • Site:https://instagram.com/mr.simple_mobile/
  • Phone:+1 848-252-0000
Categories
  • Cell phone store
Working hours
  • Monday:Closed
  • Tuesday:11AM–8PM
  • Wednesday:11AM–8PM
  • Thursday:11AM–8PM
  • Friday:11AM–8PM
  • Saturday:11AM–8PM
  • Sunday:11AM–8PM
Service options
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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