Customer service provided by Felix was wonderful! He gave us the space to look around and ask questions as needed, and not overwhelm our shopping experience. He made sure before letting us walk out that we saw the entire selection and had a good feel of the options available to help my further shopping experience. He understood my price range and comfort level and brought me straight to what I wanted. Honestly one of the best and timely shopping experiences. Felix is your guy!
Me experience was great from the moment I walked into the door by the way I was greeted by Mo. He was very professional, warm, knowledgeable and patient!He was not pushing at all. Offered me several selections, listened to what I said and we came up with a great plan! You can tell that hes been doing this for a long time. I received my mattress this morning just like he said its amazing I love it! As Rule I do not like shopping for Furniture of any kind because everyone is usually very pushy.Highly recommend Mo!!! He is definitely the guy to go to.Sincerely a very happy client!Lynn
Had a wonderful experience! Went in to buy 3 beds for my kids, and ended up buying one for me too. Great customer service and my husband and I did expert match to find the perfect mattress got us. I highly recommend checking that out. My husband and I always would argue on what firmness our mattress needs to be. Mo helped us out and this has been the absolute best experience we have ever had buying a mattress!
Great shopping experience. Was there to compare prices for Labor Day sales and Felix presented us with the best offer to seal the deal. Wonderful customer service, with the warmest welcome. Ask for Felix, hes awesome and very helpful 😀 👍 😊.
The Cuban guy was the best! He was very attentive, friendly and didn’t try to oversell or make me get something I didn’t want/need. He recommended me exactly what I needed it even when it had to be budget friendly. That’s great customer service! Ps. And I apologize for not remembering his name I’m really bad at that. 😅
Came here and saw Bill, he was absolutely fantastic. He helped us try many beds and was extremely knowledgeable. He was not pushy or salesy. We learned about what we should seek in a bed and spent a long time just laying in the one we liked the most. We got a Tempur. Bill had it delivered into our bedroom on the next day and we couldnt be happier after the first nights sleep on it.
Mo was very friendly. He had a goodInteraction with him. His knowledge on the stuff he was selling was pretty good. He helped us a lot making our decision. And we did end up buying a good mattress, a bed frame, a protector and pillows. We were happy with the buy!
The manager, MO, was so helpful and knowledable. I have tried many beds recently for my bad back and he found me the perfect mattress. The prices are very affordable and we went on Labor Day weekend and got even better pricing and a free adjustable base. I would.highly recommend.
Mo was excellent in helping us choose our bed. He was extremely patient and listened to what we wanted. No high pressure sales and he was knowledgeable about his products. Thank you Mo for transforming our sleep bed knowledge and understanding. I look forward to the best beauty sleep in a long, long time.
Excellent experience buying our mattress. Mo was very pleasant, knowledgeable and patient while we tried numerous mattresses and he helped us choose just the right one for us. We visited several stores beforehand and this was by far the best experience - lots of options and the Expert Match smart technology to determine what bed is right for us was really cool! Highly recommend. 👍🏼
Mo!!! Just AMAZING!!! He was able to help us find the perfect mattress in a short time. No hassle what so ever! Anyone needing a new mattress for ultimate comfort please go see MO!!
I had an incredible experience at Sleep Experts Plano!! Mo Mostafa went above and beyond to make sure I was taken care of from the moment I stepped through the door. He was extremely knowledgeable and made the entire process easy. Mo had me leaving with the biggest smile on my face in anticipation of my new mattress!!! I would definitely recommend Sleep Experts Plano. Go in and ask for Mo!!
The gentleman who assisted us in choosing our mattress was very nice and knowledgeable! He helped us find exactly what we needed within our price range!
Great experience! Walked in, worked with MO and he got us exactly what we needed. Friendly and knows his stuff. We will have our new Purple matress in two days!
Mo was great! Saved us alot on our new purchase. Were excited for our new bed! If youre thinking of buying ask for Mo!
Came in pretty late in the day and store hours to test out a few beds. Got to work with Mo and he was a tremendous help (even stayed 30 minutes past closing to make sure we were taken care of)! I really appreciate he wasn’t the typical salesman trying to upsell a customer on something. Just straight to the point and only recommended items we needed. Was actually recommending the cheaper options that were the best bang for the buck. Again, super friendly and helpful!
Mo and Felix were amazing! Super nice and friendly! They helped us get the mattress we need! I would recommend everyone to go shopping there!
Great service and listened to our needs! Very pleased! But I would spend all Sunday afternoon trying to find a good mattress to meet our needs; instead 30 minutes out the door and the mattress was delivered within six hours! Great place to purchase from
Can’t say enough about this location. They have a what’s called Expert Match. It’s a mattress you lay on and it does a full diagnostic on you to help you choose the perfect mattress and it’s free! Sleep experts employees were very professional and informative in helping us find the perfect mattress! I highly recommend this location.
What a great experience we had with Felix! We started with the Perfect Fit technology and Felix showed us the mattresses that it recommended for us. He was so patient and knowledgeable about each mattress we tried and he found us the PERFECT one for us! Sleep tight and thank you Felix!!
Ask for Mo! He’s the best & he remembers everything. Will work with you to keep you on budget instead of oversell.
Great customer service with Mo! Highly recommended. They have a great selection, and we walked out getting a couple of great beds. Excited to finally get a good nights sleep.
Loved service. Mo was awesome and helped us to choose the right mattress. I hope we will enjoy it for many years.
Mo was so helpful in helping us get our guest room ready without breaking the bank. We were under a time crunch for delivery and he took the time to find out our comfort preferences then helped us reserve a an outlet model that checked all the boxes!!! We will be back when it’s time to upgrade our master suite!!! Thanks Mo!
I finally took the plunge and upgraded my bed. I am so glad I did. Mo is so patient, knowledgeable, and professional. He explained and compared all the recommended beds. I was pleasantly surprised that the Stearns and Foster felt really good. I am looking forward to my first good night sleep in years.
Came to sleep experts today and spoke with Mo. the customer service was amazing makes you feel like family. 10-10 would recommend. If you are on the market for a new mattress come speak with Mo!
Mo was able to set us up nicely with a new mattress! Incredibly awesome guy and amazing customer service.
Brenton Blecher was great! Very helpful and informative. He was very direct and to the point which I loved! He was not trying to “sell” us, he was truly trying to find the very best solution for us. He was very positive and easy going. Truly a great experience. Definitely going back to this store for more purchases.
Felix was super helpful and very patiently showed us all the different options. So happy with our new bed.
Mo was very helpful in guiding is to the best mattress for our needs. The people at Sleep Experts Plano are friendly, professional and service oriented. Thank you for giving us a better sleep.
We had a great experience getting a mattress today. Mo was super helpful and managed to find a mattress to fit our needs and price range.
Mo was awesome and so helpful. Come see him if you want a great deal!!
Great selection and great price. Store Manager Mo is very knowledgeable and helps me find the mattress that fits me so well. Thanks Mo!
I had a great experience with Mo. Showed me exactly what I wanted. Super friendly! Mo’s your guy! I be back for my next mattress!
Excellent service! Moni was super helpful and friendly, not mention patient! Took us a while to decide and she was never pushy. Great experience overall.
Mo was extremely helpful and got me exactly what I needed. He was accommodating, friendly and reasonable. I appreciated his expertise and help and would recommend coming here to make a purchase.
Mo took really great care of me. He was very polite and friendly. I highly recommend.
The staff is very friendly. Greeted me on the entrance. Ask me the right questions and got exactly what I was looking for. Thanks guy keep the good work up.
Mo was great. He knows all about mattresses, stands, and sheets. Meaningful advice and a more than fair price.
Mo was a big help mattress shopping. Although we didnt settle on a mattress yet he did set us up with a great adjustable base. Good service and store.
Great experience with Mo. No pressure. Very informative and friendly. Made picking a new bed way easier.
Amazing store. He walked us through different options according to our budget. He explained, gave us great discount and a free adjustable base for the mattress. We also got two orthopedic pillows which was 2/3 price you can find in Amazon. Overall this was a great experience and appreciate him.
Mo was fantastic! Super knowledgeable, kind and made the whole mattress purchasing process very smooth. Got a great deal on a mattress and base and delivered the same week! Would shop here again.
Felix was awesome from the moment we came in to the moment we purchased. All the info! and a great deal to boot!
Mike Ballard was extremely knowledgeable, and took the time to listen to our ‘sleep needs!’ Thank you Mike, for helping me and my family, to find fabulous sleep options!
Great service and I highly recommend! I came into the store with my elderly parents to help them choose a bed. The manager, Mo, was very attentive and patient and took enough time to show them various options based on their needs and budget. He was very knowledgable about the products and brands and didn’t try to push anything on us. Very personable and we all liked his professional mannerism and helpfulness in guiding us. We ended up buying a bed from him and felt we made an informed decision.
Mo was awesome. Did a great job explaining all the features and benefits of the mattresses.
We appreciated the time and information shared with us when we were looking for a new mattress. Most things went very smoothly. The one thing that did not was that the pillow we ordered took a week to arrive and was the wrong size. When we called to say so, we were told that they would order the correct size, but they could not promise anything about when it might arrive.
Mo was awesome, service was amazing!Quick and easy service.
Found a perfect Mattress thanks to the help of Sleep Experts diagnostic machine. Also a huge shout out to THE Sleep Expert Mo! Thanks so much and would defiantly recommend to talk to Mo!
Just moved to Plano and needed new beds for the whole family. I was overwhelmed with the options and a little grumpy to be honest. Mo Mostafa put up with me and got me through it. I couldn’t have been happier with the experience and the final selections. Thanks for all the help Mo, you’re a true pro!
Mo provided great services and solutions.If you’re looking for a place that provides really good discounts and deals, I recommend shopping here.The vibes was great.
Mo was WONDERFUL! We visited 3 mattress stores and he by far provided the best customer service and made the purchase process smooth and enjoyable. We will definitely be sending our family and friends here in the future.Highly recommend working with Mo!!!!
We have always bought from Sleep Experts and this last time I ordered one from Ashley Furniture. 3 weeks after paying... still no mattress. I walked in to Sleep Experts and walked out 15 minutes later with a quality mattress for a great price! Mo was amazing and as usual their service can’t be beat! Never again will I purchase anywhere other than Sleep Experts. Recommend 200%
Moe was super friendly and kind. Was able to use the expert match technology easily. He was patient enough to let me try out 4 beds before I made a decision, and explained everything in full detail. Would absolutely recommend.
Went mattress shopping for 2 twin beds for toddlers.. the store down the street from sleep experts was very rude and Mo Mostafa came to our safety, Very pleased and great experience! Great pricing and willing work with your budget.
Larry was great to work with! He is very knowledgeable about all the mattresses, asked us all the right questions to narrow down the options and lead us to the right option. He was also very willing to work with us on pricing to help meet our budget. We were the only ones in the store which also made it a pleasant and relaxed shopping experience. We previously went to Nebraska, it was packed, felt unsanitary and rushed.
Mo is wonderful, he takes care of his customers like his family. We got mattress from him for our bedroom and came back for the guest bed as well. Great deals, highly recommended!
Mo was great. Really informative visit. Showed my great prices on mattresses.
Met with Moe and he gave us the best service! We were very pleased with his help! He also gave us a great deal compared to orher stores.
Wonderful service by Mo, definitely recommend the store to anyone looking for the right mattress
Mo was amazing. Very happy. He went above and beyond. Ran around working with us to find the right mattress and extras needed for that wonderful first day with your new bed. Totally recommend. He was wonderful!
Moni was very knowledgeable and helped us pick out the perfect mattress. She let us take our time, try out a number of mattresses, and helped explain everything we had questions on. Would highly recommend.
Mo was very helpful to get me what I needed in a tight schedule. He jumped through hoops to make this work! I have bought 4 beds from him and have enjoyed the buying experience. I’ll shop with him again when I need the 5th bed!! Thanks Mo!
Mo helped me out and gave me a deal, love this place
I worked Mo today to find my perfect mattress. I am someone that asks a ton of questions, plus I was sleepy so I had plenty of repeat questions, he was very patient with me. I purchased my first mattress and two pillows for neck support. He was amazing and hope to do more business with him in the future.
Mo was fantastic - helpful and generous, totally recommend! Bought our 4 year old a queen size bed haha. He was really attentive - we were at mattress firm and the lady stopped paying attention to us the moment we started discussing things in Chinese. Mo waited for us patiently while we had a family discussion and was ready to answer any questions we had. I appreciate sales ppl who are comfortable in their own skin to deal with family mattress buying ordeals.And was kind while my 2 sons ran around like maniacs around the store - ugh.
Incredible shopping experience! The store manager, Mo, was extremely patient with us and very knowledgeable, his breadth and depth of knowledge of various mattress brands has greatly helped us in our purchase decision and he made it look quite easy! Highly recommended!
Mo took great care of us. He went above and beyond to take care of my husband and I. He made sure we left being able to sleep better. Jake the was also a great help as well. Check them out is your needing help with choosing a bed that’s right for you.
Mo the store manger was amazing. We bought some mattresses from him he was super helpful and explained everything we needed. I will definitely be referring him to friends and family.
So glad we came here! Moni was so helpful in helping us find the perfect matress. She was very knowledgeable and so nice. Thank you Sleep Experts!
Mo was helpful and patient with us in making the right decision and the one that was best for us. No pressure experience. I would highly recommend.
Felix was very helpful. Walked us through the process very quickly.
Mo is awesome! Helped us get the right bed and got us in and out quickly. Would highly recommend!
Mo was very helpful, made the process efficient and concise.
Mo was great to work with! Easy process to purchase.
Mo was absolutely fantastic! Helped us pick the right mattress in our budget. Will never go anywhere else for a mattress!
We found the perfect mattress, and Mo patiently helped us through the entire process.
It was nice shopping with Mo today. Really loved the Ergo base sleep tracker. It helped a lot to shop for our mattress. We are now proud owners of a Tempur Pedic mattress and adjustable base... Thanks Mo for a wonderful shopping experience...
Great experience! We got excellent service from the moment we arrived at the store. Brenton’s attention to detail, expertise and advise allowed us to make very best decision and select a mattress that met our needs. Transparency of what was or was not available for delivery was very important, delivery was completed less than 48 hours after our purchase - I would definitely go back again for mattress purchase
Awesome Service and prices! Mo was a pleasure to deal with. He made my mattress buy extremely easy!
Mo was extremely wonderful! He helped me picking out a mattress! He gave me a great deal and Im beyond grateful for his time, customer service, and expertise!
I just came in to do window shopping for a mattress but I ended up buying four mattresses worth $4:500.The sales manager Mr Mo engaged me in serious lecture about good quality mattresses.I fell In love with the mattresses and ended up changing all the mattresses in my house.Mr Mo is very friendly articulate and explicit in his advertisement.
Store Manager Mo was super fantastic! He does super fast research to get you the best prices! Very awesome experience :)
Moe and Moni where most helpful, and well educated on the best mattress for my needs. I highly recommend Sleep Experts for your mattress needs.Great customer service 👏
It was great working with Mo! Very knowledgeable and helpful!
Mo is a top notch expert! Very knowledgeable of all the great mattresses and we had a great experience. He made the process seamless and explained the delivery and srt up process.
This is a really well run store with super helpful staff. I came looking to purchase some nice pillows. We were helped by a gentleman named Mo. he was attentive and didn’t try to upsell me. He understood exactly what we were looking for. I was able to purchase 2 memory pillows, and was pleasantly surprised that they had them available in stock and brought them home same day! This store is Veteran friendly as well!If you happen to need new mattresses or pillows, i would check out this location, ask for Mo, you will end up getting excellent service!
Brenton did an awesome job helping my husband and I pick out a quality mattress. He was able to educate us on the various types/brands of mattresses available. He helped us find a mattress that was comfortable for us. He is such a friendly and personable guy. We truly appreciate his knowledge and expertise. I highly recommend seeing Brenton for all of your mattress needs.
Really appreciative of the customer service here. Detailed and informative process to best find the bed right for you!Stop in and ask for Mo, he definitely will help you out.
Mo is so friendly and showed me the mattress as per my requirement. One must go and check . A lot of option here .
MO was very professional and helped us get the right mattress for my mum. I recommend you try this store.
Mo took such great care of us!! He was helpful and full of information. Sleep Experts is the place to go!
Mo Mostafa did an excellent job on getting us our first bed. I would recommend coming here.
Went in to look for a mattress for our guest bedroom.Wound up buying that and one for our master bedroom.Moni did a great job of showing us the features of the various mattresses, and presenting the various options. Only problem was making a decision.