When the work was first done, I wanted to give 5 stars but thought I would wait and make sure everything was okay and did not just look good. Well after a month I give 5 stars. Do not have a complaint about anything they did. From the first visit to the shop through the installation, they were easy to work with and understood the things that were important to me. It was a major event for me, but we made it through and I am thrilled with the results. Thank you so much.

Overall I had a good experience using The Flooring & Remodeling Company. My only issues were with dimensions and not being told exactly what pieces or parts needed to have ready for the plumbers. The wrong size tile was ordered, but Sammy rectified it immediately, only pushed project back by 2 days. I love my new bathroom remodel for sure. I would use them again for another type of remodel but I would also want everything that was discussed during quote actually written down & get a “blueprint” with actual measurements so there’s no questions later. Seems like we did go back and forth a bit about where things went. They were accommodating about most things. I compromised on a few things as well. Like the shampoo insert is way way smaller than originally discussed. In fact I wanted 2, and got one. They are good and honest hard workers.

We had a very positive experience with TFRS. They nearly gutted and remodeled our master bathroom earlier this year. The reason we chose them and one of the reasons I highly recommend them is their STRONG commitment to a tight schedule for the project. They provide a tentative schedule at the beginning of the project, and are able to keep to it unless something unexpected comes up. During our job the tile work took longer than the 2 days originally allotted, so they worked through Easter weekend to ensure the delay didnt hold up the rest of the project. Their subcontractors nearly always arrived in the time expected, and they really only use one crew for each sub-job, i.e.. the paint guys that come and do wall paint & texture are the same paint guys that come do the finish work on baseboards after tile install. I really appreciated that the crews were the same and everyone was familiar with our job when anything needed next steps/repair/touch-up. Another reason I recommend them is that they really put in an effort to keep your job from excess costs. The plumbing on our project that needed to be re-routed was more complicated than they originally anticipated, but without cutting corners, the crew came up with a solution that worked well and didnt involve extra slab drilling & excess cost. One more reason that we liked working with TFRS is that they set up a group text at the beginning of the project that includes the salesman, the project scheduler/main contact (Monica - she supervises, schedules, and inspects all jobs and is WONDERFUL to work with!), the purchaser/supply manager, and the owner of the company, and of course, the homeowner. They are all quite active and VERY responsive on the text chain. It is an easy way to keep track of the job and get any questions answered quickly. The only knock I have on TFRS and the reason I didnt give 5 stars is that I got a bit frustrated during the design process as one of their employees tried to steer me away from things I specifically said I wanted, and would frequently forget/disregard things we had previously discussed. At the end of the day, we absolutely love our new bathroom and were happy with the experience working with TFRS! I would like to reiterate that Monica was so great about handling the needs we had as homeowners, and did a great job keeping the renovation on track & all crews at the job site when they were needed. She is so responsive, patient and easy to work with, I really cant say enough good things about her! Overall, I highly recommend this company for renovations!!

I highly recommend The Flooring & Remodeling Shop! I decided to updated the floors of my new home, they removed the carpet and installed wood flooring. The installers were on schedule, on-time and very professional. The quality of their workmanship was outstanding! I am so impressed by their work! Thank you Sammi and the entire team!!

I am so happy about my kitchen, laundry room and bathroom. They do amazing work. I wouldnt ask for anyone else. They have done multiple jobs for me. Sami and his team are amazing to do business with.

I did a lot of research to find a really top notch company that wasnt outrageously priced to remodel my kitchen and bathroom. I found The Flooring and Remodeling Shop in Plano and stopped in to get more information. I met Tom, the most wonderful sales person to help answer all my questions and assure me that they would do a great job. Almost immediately, I knew my research was over and I was ready to start the project. I especially liked that they have their own showroom to look at tile, showers, sinks, countertops, faucets, backsplashes, etc. I was having so much trouble figuring out what I wanted. I could see all the options together which was great. Having someone guide me through the process and narrow the choices was also very helpful. Tom made several trips to my house to look over my existing kitchen and bathroom and do all the measurements. He gave me an estimate which was a lot less expensive than other quotes I had gotten. It only took a few weeks before they got started. They presented me with an integrated timeline for every step of the process which was amazing. And, they even finished early. They have their own tile installers who do phenomenal work and all their other specialists (demolition, plumbing, shower doors, countertops, sinks, faucets, carpentry, painting, etc.) were first class. The people are the best part of the company--all very professional, polite, conscientious, very good at cleaning up at the end of each day and they all worked long hours to ensure things got done on time. I only had a couple hiccups along the way (pretty amazing given the size of the project), and they were VERY RESPONSIVE and addressed the issues immediately. I highly recommend them and will definitely use them again if I ever have another remodeling project.

Highly recommended!! TFRS replaced our entire upstairs with wood (stairway), engineered hardwood (upstairs), tile (bathroom), and carpet (kids bedrooms). Everything looks immaculate and I suspect our home value increased a bit as well. Their communication and project management is top notch. We got to meet almost everyone in person at the beginning and they provided us with an entire and finish date up front. These guys are highly recommended... my wife and I have remodeled 4 different homes now and this was the best project overall, hands down! Highly recommended.

Overall we had a good experience. The floors look great and have changed the look and feel of our home for the better. The project did take longer than expected partially because of issues with the existing floor but also because the crew went to work on another job for three days during the middle of the project. We did have a lot of dust to clean up as the tile was cut in the garage where all of our furniture was moved to. We weren’t expecting that or we would have covered all of the stuff.But again the floors look great and are really well done.

Amazing experience working with The Flooring and Remodeling Shop! The sales team and owner at the store are so friendly and everyone there seemed genuinely interested in helping us pick the right colors for our floors - including the owner. Never felt pressured or cheated. They are honest and truly care about what they do. Communication through the entire process was excellent!The workers at our house were also professional and did an excellent job. Renovation can be stressful but working with this company took out all the unnecessary stress that sometimes come with renovations and from working with other contractors. I won’t go with anyone else for future remodeling.

The Flooring & Remodel Co did an awesome job on our floors and our master bath. Always available and willing to help. There are always challenges but it was well worth it. and you guys made it easy thanks.

We have used The Flooring Shop twice now. Once to remodel two of our houses in 2016 and again this year, five years late, to do the finish out on a bathroom. Both experiences were so easy, they kept you up to date on each step with lots of communication. And the work they do is superb!! Have yet to find anything on the same level! Everyone one of the guys are courteous and professional and such a joy to work with. Having Sami handle your building or remodeling needs is truly a blessing! He will not disappoint! And when we go to build our dream house next year, Sami with Flooring & Remodeling Shop will definitely be doing the majority of the inside!

The Flooring Shop did a fantastic remodel of our master bathroom. Sami was always available for any questions or concerns and returned our text messages within 10 minutes. Our experience with The Flooring Shop was amazing. Thank you Sami, and your amazing professionals for our beautifully remodeled master bathroom. Highly recommend The Flooring Shop.

Very professional company. Schedule provided at the start of my bathroom remodel was maintained throughout the project. All trades that worked on the remodel were helpful, courteous and ensured that the areas of the house they were working in remained clean. Highly recommend The Flooring and Remodeling Shop!

We are so happy that we chose to use The Tile and Remodeling Shop of Plano for our master bed and bath remodel! Our bathroom is absolutely gorgeous, and we loooovvvveee our new floors! Thank you so much for all that you and your crew did to make our project come to life!

We are currently using this company for a massive home reconstruction due to finding black mold in our house! This company is INCREDIBLE!!! Every aspect of the process has been seamless! The quality of work is AMAZING! The communication has been PHENOMENAL!! I wholeheartedly recommend The Flooring and Remodeling Shop! You will be very impressed! We will be using them again for other large remodeling projects in our home! I recommend them without reservation! Excellent company that produces very high quality work!!!

I just had this company replaced my ceramic tile to porcelain tile to certain areas and also put wood floor to the rest of my first floor. From start with Tom and Sami who came to give me the quote to the scheduler Monica to finish with the installers, I am so please with every step in the process. Highly recommend this company for your remodeling projects!

We’ve used them 2 times to do our bathrooms and I highly recommend them to do your bathroom.From day one Sami and his team are extremely professional and give you multiple options for your bathroom.We love communication and they were great on the day to day status of the project. It looks great and I highly recommend this team!

This business is great. Great job, professional, and fair price! My wood flooring is beautiful and also my kitchen tile floor.

They are simply the best! This is the second time that I have used Sami and his crew and they never disappoint!

The flooring and remodeling shop is awesome! Great, on time work! Very professional!

We had a great experience with the Flooring & Remodeling Shop replacing carpeting in a couple rooms in our home. Affani showed us a ton of samples, and the process was quick to get everything installed. The crew ended up arriving a little late on installation day, but they hustled to get everything done and it looks great! Would definitely work with them in the future.

These guys are the real deal!!! Professionalism and Attention to Details.

From start to finish this has been an amazing experience working with them. Due to water damage, I had to replace my woodfloor, fix the ceiling and also the tiles and they took care of everything. They walked me through the process, communicated with me and did a fantastic job for a great price. Highly recommended them for any remodeling or woodfloor work in DFW.

We had carpet replaced in our bedrooms and were very satisfied with the Flooring Shop customer service. We had decided to use their services due to the great reviews and competitive pricing. There were a couple minor issues that had come up after installation but Sami definitely took care of us and made sure that we were more than pleased once the job was completed. Would definitely recommend the Flooring Shop!

I had The Flooring Shop do a bathroom renovation for me. Tub/shower, tile, flooring, the works. Start to finish the project was made very simple. Everyone involved was extremely helpful and courteous. The contractors they use are very skilled at what they do. They did a great job keeping me in the loop of their schedule for each portion of the job (plumbing, electrical, etc). They did a beautiful job and kept the mess to a minimum. I would recommend them to anyone for any project.

Great company, work was done in a timely manner and it looks great!

We had our living and dining room carpet replaced. We had a tight install window before new furniture was to arrive and the installation team worked quickly and did a beautiful job.

Just finished a complete kitchen remodel. Everything went smoothly. All his workmen were excellent at their job. Everyone showed up on time and thanks to Monica we knew exactly when they were arriving. This included painters, cabinet installation, granite counters, tile back splash, electrical for lighting and a vent hood installation. I texted Monica or Sami many times with questions and always got a text back immediately. The job was finished on time and on budget and everything is perfect. It really was a pleasure doing business with the people at the flooring and remodeling shop.Cant wait to do my bathrooms.

I highly recommend The Flooring Shop for your next project. They did an excellent job on my master bath remodel. Sami and Tom were great to work. They were very responsive and aimed to please! Their crew was professional and stayed on schedule. Their work is top notch. Im very happy with my new bathroom!

So much more than just flooring, we have had tile, bath fixtures, molding, & cabinetry installed by their staff. The owner is incredibly professional, straightforward and honest. The tradesmen he employs are efficient, skilled and always respectful of our home. Having the showroom nearby in Plano is an added bonus but they will also bring samples to you so you can see what they look like inside your home. I cant wait until we start our next home improvement project with The Flooring Shop!

Dont just drive by this place and think oh, they are just a small flooring store.... Quite the opposite. The Flooring Shop helped bring a near 30 year old home into the new world. Yes, Beautiful engineered wood flooring installed---but also quartz countertops, new back splash, removal of old fashioned popcorn ceilings, bathroom tile, and more! Each day the crew would call and let me know they were in the home successfully and about to start work for the day (it was a remodel before moving in). We walked through each detail carefully. And in addition? FLEXIBLE. When to my own fault I had a couple of issues that set them back a day or more, they were able to accommodate my schedule. Go visit the Flooring Shop. Have an idea of what you want---and let them bring it to life.

One Saturday afternoon, by chance, I entered The Flooring Shop. I am glad I did! When I entered, I received a very warm greeting from Ali. I told him I was trying to match existing hardwood flooring in our home. Ali was kind enough to take time out of his schedule to order flooring samples for us and even brought samples out to our home for us to look at. He went out of his way to ensure we were comfortable with our final decision (was very patient with me even after I changed my mind about our first choice). Ali was great and a pleasure to work with! The guys who installed our new flooring were very professional and did a great job (we have received many compliments on their work).

We have had the pleasure of working with The Flooring & Remodeling Shop staff on a couple of occasions and we have really been impressed. We love our new luxury vinyl floors which are perfect for busy families with young kiddos...and they look great too!

The Flooring Shop remodeled both of our bathrooms in our Plano home May 2017. The workmanship, quality and entire experience was incredible from start to finish. The owner has exceeded our expectations in all areas including coming back out to take care of minor touch ups and needs long after the job was complete.Highly recommend the Flooring Company for all your remodel needs

WOW! WHAT A NIGHTMARE! Our salesman and owner, Sami, was charming and told us tall that he would offer but he didnt deliver! I had a longer review posted but received this text from the owner telling me he would sue me if I didn’t remove it so I thought I better change it.

Redid a bathroom. Heard so many bad stories about renovations gone very wrong. Was fearful of starting this project. Sam calmed my fears. The project finished on time, went smoothly. The quality of the plumber, electrician, painter and tile guy was beyond compare. Very fair price and quality work. Highly recommend and will use for all future projects. Thanks to Sam, Sami and team.

My husband and I hired The Flooring Shop for a bath remodel, let me just say that they worked wonders!! The manager was very knowledgeable, thorough, and personable and made the really unpleasant experience much easier to handle. He patiently guided us through the process, we chose the tiles and floors etc.. from a plethora of selections. He was also immediately available by phone, e-mail or text. His team was equally conscientious and trustworthy. Sami (the manager) kept the remodel all organized,and efficient. All in all They did a fantastic job and I would absolutely recommend The Flooring Shop in a heartbeat!!!

Excellent service from start to finish. The owner was very professional, took the time to explain the work they were going to perform, and even made some recommendations that turned out perfect. His crew was punctual and very respectful of my home.I will definitely use their service for future home remodeling needs.

Decided to go with the Flooring Shop to swap out some old carpet with laminate. I contacted the store, scheduled a time and Alfani came out to measure. He was a true professional, he helped me pick out some colors that would flow with the color I had and really helped me feel comfortable about this major purchase. They will work with whatever budget you have. I would definitely be going back to the flooring shop for future remodels! Thanks, Alfani - youre the best! :)

We had our kitchen and bathrooms remodeled. We were very impressed with the work; the crew was very efficient and thorough. To tell you the truth they were very accommodating to our schedule and that is a plus in any business. All in all it was a great experience!! I will definitely recommend to my friends.

We had a great experience using The Flooring Shop to remodel our master bath and update our kitchen backsplash! The communication was excellent, crews were friendly and trustworthy, and the process was completed quickly. We have friends who have used other companies for remodels and were unable to use their bathroom for months so this was a concern for us. However, The Flooring Shop was extremely efficient to get the job done well and quickly!Thanks Sami, Sam, and team!

We had 4 estimates for our kitchen remodel. The Flooring & Remodeling Shop was the only ones who were able to get back to us with some reasonable options, and early on gained our trust, especially Affane! We didnt fear working with a remodeling co. when we were working with them.We understand in business its a careful balance between being courteous, understanding, flexible, & getting the job done right. They have this balance! I knew it the moment we received a group message with everyone on our team beginning with introductions to each person & theyre role & a timeline of our project. That streamlined communication continued until the very end.As for that team, just the give kudos to a few main players- Sami is glue that holds it all together. Affane is the delegator, humor, & heart of the group. Monica was the diligent helper communicating our needs & seeing things through.Im glad to know we wont have to shop around for our next remodel one day in the future, & of course, we highly recommend them!

Exceeded our expectations! We had wood, carpet, and a new fireplace installed and we couldnt be happier with the experience. The owner puts customer satisfaction above all else which really defines the quality of his work. Will be going back to him when we redo our bathroom and kitchen next year.

The Flooring shop is definitely top of the line and I highly recommend them. From start to finish, they were professional, knowledgeable and very thorough.My husband found them on our community website and they definitely lived up to their high ratings.I had them remove the carpet in my living area and office and put in wood floors to match the existing hand scraped wood and it looks so good! They showed up every day and did the work!Call Sami, Tom and their crew up, you wouldnt be disappointed

We had remodel our entire house mostly with hardwood and tiles in the kitchen, bathrooms, breakfast area and laundry room, replace the backsplash in the kitchen, change the fire place front look and painting the kitchen cabinet. The Flooring shop has done fabulous job from beginning to end. The staff were very nice and the customer service was beyond expectation. The quality of work was flawless. The Sales guy Affani was great to work with. Even the owner Sami step in to make sure when foundation issues arise to provide additional help to maintain the schedule and they did complete to work on time. When completed the house look beautiful and we are extremely happy. Already decided that any future work I will be calling Affani. I highly recommend The Flooring Shop since they are above and beyond.

My purchase was a pleasant experience, but it took two installation crews and the help of another contractor on site to complete a pretty straight forward installation. The price was good, but I wont use these folks again.

We had wanted wood floors and new wood staircase but going through all the hassle of getting referrals and quotes made us put the process off for a long time. Let me save you some time, I highly recommend the The Flooring Shop. When I met with the owner, Sami, he told me that we would not be disappointed, and he was correct. Not only was the price GREAT but the service was INCREDIBLE. Tom even called to check in with me during the process just to make sure things were going well. And if I had questions, they would reply to my text messages immediately. So if you are considering new floors and dont know where to begin, start and finish with The flooring Shop.

I am a very happy customer! Sami is awesome and a great guy to work with. The quality of his work is exellent. We had a walk in shower built in our master bath and it came out beautiful. I highly recommend The Flooring Shop! I could not be happier.

I used The Floorig Shop to take out old hard wood floor and tile and to fix wall and beam damage from a pipe leak. Sami is great to work with - he is very knowledgeable and treats your home as if its his own with his attention to detail and thoughtfulness. Everyone who came into my home to do the work was reliable, kind, extremely hardworking and did a great job. The new floors look amazing and the damage has been fixed to look as good as new. I highly recommend and will use them again for future needs.

We worked with Sami to remodel our kitchen. From the first meeting to the last, Sami was engaging, professional, courteous and easy to work with. His responsiveness, commitment and attention to detail resulted in a job well done. He was very astute when taking measurements and making suggestions as to what looks best . We were very fortunate to have found the Flooring Shop, saved us the hassle of haggling, as they had everything priced fairly . They greatly exceeded our expectations and I would highly recommend them.

The flooring shop exceeded our expectations. They worked with us through the entire process and worked with our schedule. (Small window when children were out of town.). They communicated with us through the entire process and were extremely meticulous and clean. We had over 700 square feet of tile replaced. They took the additional time to make sure each tile was cut perfectly and edge clean. In fact, we noticed two tiles that werent perfect and Jimmy removed and replaced the tile after it was grouted. Will use them again when we remodel the kitchen.

I hired The Floor Shop to gut and rebuild my shower from the ground up, installing a new cement drain pan, hardiboard, plumbing fixtures, and tile. Sami was very responsive with his quote and answering any questions I had in selecting materials and coming up with the design for my new shower. Every phase of the project was handled with expertise, with no delay between phases, which was a big concern for me. His crew lead was obviously very skilled and we quickly came to trust him completely, to implement our desired design without the need to watch over the progress. A great turn-key job, I would highly recommend them!

We found The Flooring Shop through recommedations on our neighborhood app and asked the owner Sami to give us an estimate for our condo remodel in Plano. Sami quickly impressed us with his knowledge and personality. The estimate was very reasonable and Sami‘s style and attention to detail was spot on so we went ahead with the project. Every step of the way, Sami updated us and gave us opportunity to make executive decisions on necessary changes to the timeline and scope of work. Sami and his team consistently amazed us with their speed, precision, and keen eye for our modern, clean style goal for the condo. We most definitely will go to Sami for our future remodeling projects.

We went with The Flooring Shop on the recommendation of a friend and we are thrilled with the finished product! Our backsplash, countertops, kitchen island and flooring look AMAZING!! Sami and Tom were great to work with! We are so pleased with our finished home and only regret we didnt do it sooner!

They came when they said they would, finished the job early, and the tile floor looks great.

If you need remodeling done, you have come to the right place. Sami and Tom are always there, ready to help, communicate, and make sure everything is perfect for you. I have used other companies in the past, and I can honestly say I will never use anyone else. They were fast, efficient, always ready to please and listen to what you wanted and their crews they sent were hardworking, polite and always cleaned before they left. Sami is very knowledgable about his products what he does, and because he listens to you, he can help you design exactly what you are looking for. Tom is awesome about communicating the work schedule to you and comes over often to check out the progress. Our remodel was painless, extremely fast, and turned out better than we ever imagined. Highly, highly, highly recommended!

I choose not to buy wood floors through my builder while building our new home because it was expensive for the quality, I made a decision to go with Sami at the flooring shop as he was recommended through my best friend, I was very happy with the transaction as I bought premium quality wood and still saved 40% from the builder price, the installation crew was extremely professional and the job was done right. I have also done my backsplash with the flooring shop and very satisfied with the quality and service, they have just finished today and again, they have surpassed my expectations.Sami is a very honest and straight shooter guy, I would recommend him and the flooring shop anytime!Thank you for a smooth and professional transaction.

Had about 650 sqft of carpet replaced with wood flooring. I took my time shopping for flooring at different stores. When we decided on the product, I chose to get a detailed quote from Sami.I also requested a couple more quotes from different places for the same product and samis was competitive.I was clearly made aware of the extra items that were needed and the extras that might be needed after the slab is checked for flatnessThe crew did a great job and cleaned up the area and the floor really well before they left.Will definitely use them again for the next tile projects.

We were very impressed with our overall experience with Sami and The Flooring Shop. Sami was extremely responsive and professional. I called on a weekend and they were out to our home on Monday. They were very efficient as it only took about 20 minutes for them to measure each room, show us different carpet samples, and give us a very reasonable quote.After we signed the paperwork, we paid our deposit and the carpet was ordered. They were back out onsite about a week later for the installation. Their carpet installer was a 20-year veteran and he completed the entire carpet installation for our home, including the cleanup and hauling away of our old carpet, in just a few hours. He did a terrific job and we love the way our new carpet looks.We couldnt be happier nor could our experience have gone any smoother.

I found out about this store from a friend of mine. I needed some flooring work done at my house. I went to the store and met with the store owner and manager Sami. From the first moment, Sami greeted me by asking the right questions. He gave me a sense of freedom to walk about the store after he knew exactly what I needed. He also was very knowledgeable, and I got the sense that he had the experience. There were infinite amount of options: from financing to multiple flooring choices, and the store was very well organized. After shopping around a bit more, I felt that the flooring shop was the best place for me. I reached out to Sami again, and we set up an appointment for measurements etc. Sami was very punctual, and very respectful of my home. Long story short, the people that came over to do the work were very professional, and trusting. All in all, the final product was tremendously satisfying, and I really loved the work. The flooring shop is THE place to go if you want professional, high quality work done at your home. Last but not least, it is also the store management that really excels at making you feel highly valued.

We had an amazing experience with The Flooring Shop. Sami, the owner and manager definitely takes on the above-and-beyond mentality with his clients. He was super helpful and informative when working with our insurance company as we redid our first floor floors and remodeled areas affected by water damage. The result is magnificent, and we felt his prices are reasonable too. Samis customer service is top notch - we always felt like we were his only client and he was always willing to answer questions and spend time with us to ensure we were comfortable with our decision. As FYI, we went from dated carpet and tiles (1980s) to a modern white-ish wood look porcelain tile. The entire project took only 5 days to complete - we felt this was quick and were happy with the two workers. We would highly recommend considering TFS for your next floor or Reno project.

Awful experience with the company & work was rushed and looks cheap.

Excellent prices