Helpful and knowledgeable staff as well as absolutely amazing enclosures that are very clean with live plants and big sizes for the animals. Great place to learn about different reptiles, amphibians, and insects and how to properly care for them!

This place is awesome! They have everything you can imagine for any number of enclosure set ups, all sorts of live animals (some for sale, others not) 2 beautiful blue and gold macaws in the back and lots lots more. Definitely worth a look. The employees where engaging and very helpful. Awesome place to support!!

What a great place! We loved looking at all the cool creatures and they dont seem annoyed at all if youre just looking around. They even offer private parties with interactions with their animals.

Amazing selection and great customer service. Staff was incredibly helpful. My ball python finally has a bio active tank now!

Wow, we had a great birthday party at DFW Reptarium!! Connor was fantastic, he brought out some amazing reptiles! Connor is very knowledgeable and is great with kids. I recommend DFW Reptarium, even if it’s just to make a quick visit to see all the reptiles. A neat place!

I cannot express enough how absolutely helpful and knowledgeable everyone in this store is! I’m new to caring for a ball python went in today with concerns as to why my snake hasn’t been eating, the person that helped me out (sorry I didn’t catch there name but man do I appreciate them) suggested I try live rodents considering my snake has all but refused frozen thawed, within a minute of the live mouse and my snake being together he ate no problem! I then just called about a safe way of cleaning a used tank and their advice is beyond helpful! 10/10 will be recommending this business to any and everyone who loves reptiles! Not only is the staff helpful but the store itself is clean and super cool! Go here if you have any questions or concerns about your animal!

I love coming here! I have a Green Bottle Blue (mature male), an Orange Baboon Tarantula, and now a Giant Asian Forest Scorpion. I got my OBT, and Scorp here. They are thriving! Growing fast too! I love this place because every time I go there I’m greeted with great customer service and quick too! They have so many T’s and Scorp’s! And Whip Scorps! I go there for all my feeders, and if they’re still around I’m coming for a mantis and a Socotra Island Blue legged baboon. They’re slings and scroplings are well taken care of. Come here if your serious about the Hobby. They will gladly help you! Thank you guys so much!

Great store and even better staff. Ive never been to a place where everyone asks me if I needed help with anything. This place is a gem in Plano for reptile needs and live animals!!! Definitely stop by and look at the large assortment and cool place to take small kids...dont be surprised if you come out with an animal lol

Man I cant say enough good things about this place! Staff are always friendly and knowledgeable, and ready to educate anyone curious enough to ask. They have beautiful animals, live and frozen feeders of all kinds, great selections on gear, and even have a gift shop full of awesome swag for the whole family. Please check them out whenever you get a chance. Theyre kinda far away for me, but definitely worth the drive!

Love this place! I actually live in Austin but whenever we come up to the DFW area, we have to stop here. Great selection of supplies and animals and the staff is always friendly and helpful. I wish I lived closer!

Last Wednesday I bought my first centipede for the first time ever its a minor blue leg centipede for $75 thats kinda pricey but all though the good thing my is still alive! The boy that works there was helpful to me he help me with the centipede stuff that needs for its container cage.

Edited review: Bought two Ball Pythons here in January. We breed numerous species and Im always on the lookout for nice morphs and supporting private businesses. The store was nice and clean. One snake looked healthy but the other was malnourished, dry, and looked in bad shape. Its been 9 months later and both snakes are thriving. The skinny one had to be assist fed for almost five months but she pulled through. The worst thing was both snakes had mites. We quarantine all new animals (used to be only for 30 days, but after this experience a minimum of 90 days). The 30 day quarantine wasnt enough and those two snakes spread the mites through our entire collection. Tons of money on supplies, daily treatments and hours of cleaning were might free but it took 4.5 months... those two snakes were definitely the culprits. They were the first two snakes we bought in a very long time and both had visual mites first. I know a lot of reptile people in Texas and this store is known for having mites and animals having feeding issues. I believe Dav Kaufman did a video here. Dont fall for it.

I bought a corn snake from here and after 4 days, it died. Nobody in the store has any authority over situations like this and the only person who can make any decision is Greg (Im assuming the owner). After Greg emailed me back (asking for pictures of the set up and temperatures inside the tank). He never responded back. I made mutliple calls to the store, he was always unavailable. We are still unsure what caused the snakes death but the lack of response from the store shows they are lacking in customer service. I could have cared less about the refund its more the fact that Greg never made an effort to speak with me about the situation and only avoided me. The funny thing about all of this is the live pinkie I bought from the SERPETARIUM in Richardson lived longer than the actual snake. I will buy my new snake from the SERPETARIUM.

Open from 12:00 on Sunday.Best reptile store in north Texas. Someone told me to come here to buy dubia roaches to feed my tree frog. Its a long drive for me but well worth the trip to visit this amazing shop. Definitely bring your kids to visit if you want.

First off I want to start off by saying that they sell different kinds of exotic pets here. From Reptiles to amphibians and even some other odd critters! I drove all the way from Fort worth. I drove an hour and let me explain why this was worth it! I walked into the store on a Friday evening in search of Blue Poison Dart frogs. My first impression was the size of the store! Really good sized location and such a great selection. Of live plants for Bioactive enclosures! They have mister systems and humidifiers for those who love to take care of your pets on an automatic clock. They also carry feeder Rodents and insects for you to choose from mice/rats. And crickets and fruitflies.That was my first impression. I take a look around and see the different enclosures and amazing paladariums they have setup! These guys are not just selling you pets, they care for them! Literally all of the enclosures look like a work of art! Live plants and some larger display habitats even have waterfalls, with arboreal branches in the high tanks, land area, and a water section for aquatic species all within the same tank! This really takes skills and patience to make living art! I finally get to their amphibian section and notice all the different Dart frogs. Im pretty sure this is the only store that carries dart frogs for sale in the metroplex. I was then ready to make my selection and I asked for help and a younger gentleman in his early 20s assisted me.Nathan was his name! He was assisting another customer looking to buy a feeder live rat for a boa. He finished helping her and immediately assisted me with my purchase. I bought 2 blue poison dart frogs. I bought the last two that they had! This was a sign! Nathan was very very knowledgeable he has breeded other dart frogs and helped me get the frogs. He gives a some helpful hints and answers some questions on feeding and culture mixes. I had already been doing research on these guys. He brings me my two little blue friends and a live producing fruitfly culture and off they go with me to their new home! Amazing customer service! A five star pet store, not just reptiles but more!

I enjoyed the Reptarium. Lots of animals to see for sale and for view. The shop was very clean and an overall a great experience. The staff were helpful and friendly. I would definitely visit this shop again and purchase an animal from here. There is a wide variety of lizards 🦎 and snakes 🐍and tortoises 🐢 . Great place to get food for reptiles and fun place for kids to visit. I have over 10 reptiles myself and I would definitely recommend visiting this shop.

I love this store it was our 1st visit and definitely not our last well kept babies lots of stuff to buy they have bio guy stuff love love love

Today was our first time in the store. We loved all of the reptiles and the birds and the selection of reptile tanks and necessities. What we didn’t like was, paying triple the price we normally do for crickets, getting home (25+ minutes from the store) and realizing we were shorted. I have 4 tanks to feed and barely had enough to split between two. Super frustrating.

I keep reptiles so I can understand human error is a big part of life and what we have to work with as keepers. But the past two visits have been truly morbid. A few weeks ago we saw a dead leopard gecko in one enclosure, and after convincing my partner to give it another try we show up yesterday to a slew of malnourished lizards including two completely dead chameleons in the same enclosure. When we told a store employee they told their manager just to be laughed at and asked “why even tell me throw it in the trash.”

Always a wonderful place. The people who work there are knowledgeable, and care about reptiles, amphibians, and other less furry pets. You may have to hunt for a person to help you because it is always crowded. But worth the trip.

Great selection. Great place to supply a beardie.

Loves this place. They are super helpful and there is so much to see.

If your looking for snakes, Bearded Dragons, or other Lizards as well as scorpions or tarantulas then this is your 1 stop shop. They also sell all the items for a fantastic home habitat for all the exotic pets they sell as well as food for them. You can build a habitat with a complete functional ecosystem with what this amazing store has under its roof. All the employees are very friendly and knowledgeable about the stuff they sell as well. I really like this store.

Genuinely one of the most interesting store fronts to visit in the Far North Dallas area. The variety is vast and the idea that most of these animals are here to find a new home is an awesome one as this resembles a rescue center / herpitarium exhibit rather than a store front which I find commendable.Highly recommend a visit even if you arent in the market for a baby dinosaur. (:

Nice, knowledgeable people, but beware, bought a ball python and got it home discovered it has mites. Bought the snake, substrate from them, and transported straight home to brand new tank. Shes the only snake we own.

Excellent selection of hardscape and terrarium plants, a wide variety of animals, and knowledgeable, friendly staff to answer any questions you may have! Theyre one of the few places that carries a wide variety of repashy foods and the terrarium supplies are excellent. I can get leaf litter, cork, seed pods, sphagnum moss, the works, all for reasonable prices. I also really appreciate that the animal enclosures are species appropriate and kept clean, with a good amount of bioactive enclosures, as well. This store is a giant step above most other exotic pet shops and I cannot recommend it enough!

We love this place. The staff is always helpful and has good advice. We started off coming in for feeders for my hedgehog but now want to add reptiles. Its as exciting as going to the reptile house at the zoo. So freaking cool.

Staff was friendly when I walked in. Came in looking for two hoppers. The size under a adult mouse. Looked at a plant, found better deals at home depot, and told the man no thank you. Got sent home with 1 eyes closed mouse. Three times smaller than my thumb. Took cute pics with them but my snake isnt pleased. Should have opened the box beforehand. Like the opener I guess manager usually does for me. Is a return or switch out policy there idk. They have been sleeping in my snakes old tank sleeping on plants and i have been feeding them cheese. I come here ever week for mice. These were completely different. Then what they usually give me

Bought 2 snakes here that are thriving greatly highly recommend for anyone in the hobby they have a large selection of animals to get like boss pythons lizardsAnd some bugs and for display have some monitors a dragon and macaws so would recommend to anyone who wants a snake or needs items or help with them

Ive been a few times, usually to get tank decorations. Its a 45 minute drive from my house so not super close. Ive had decent experiences in the past, but my last experience wasnt great. I went in to buy some feeder mice and asked the employee for mice that were roughly 30-35 grams. I wasnt sure exactly what size that was, its at the upper end of adult and lower end of extra large. I got charged $52 for 25 mice, which is already twice the price from the major vendors like Big Cheese Rodent Factory or Houston Rodent Supply. After I paid I waited for a minute then got handed an open bag of mice, like not even a ziploc bag. I had to run to the Aldi next door to get something to put them in so I didnt have to worry about them spilling out in my car.I get home, freeze the mice, then drive back down to college. When it was time to feed my snake, I got a mouse out and weighed it only to find it was tiny. This mouse was 13 grams. I checked the rest of them and found 11 of the 25 were under 17 grams. Four were under 15 grams, which is less than half the weight I asked for. None of them were above 23 grams. Im aware the employees cant weigh them all but this was ridiculous. I contacted the Reptarium and they told me theyd been selling smaller and smaller mice due to high demand. Clearly they know theyre selling on the small side and arent telling people when theyre selling them, and when called out on this they tried to justify it. If they told me that the mice ran small when I was buying, Id at least know to get the next size up if possible, or to not buy them. Instead, I paid $52 for less than half of what I ordered and a quarter of what Id get from anyone else.If I went to McDonalds and bought a double cheeseburger, and they gave me 1 patty and no top bun, Id demand a refund. They wouldnt tell me theres a bun shortage, deal with it. No refunds. They need to be upfront with what theyre doing. If you cant sell adult mice, tell me when I try to buy adult mice. Dont slip me large hoppers and hope I dont notice.So if you want to bring your kids and show them cool animals, maybe buy a piece of cork, then this place is 5/5. Its odd that there was such an issue with this and that they refused to even address my complaint. Also the springtail culture I bought only had like 10 adults. Not really an issue just annoying.Edit regarding their response:I was offered 12 jumbo mice for free next time Im in the store. They told me this after I originally posted the review, which is why it wasnt mentioned. I also cant really get those mice because Im 3.5 hours away. They never told me no refunds, that comment was about the practicality of returning frozen mice 3.5 hours away, 2 weeks after I bought them. Id be surprised if I walked into the store with the bag and they gave me a refund but if thats wrong, I apologize.

Look, I love this place and its a fun experience for the family...I dont usually leave reviews but the recent price gouging has turned me off completely. Theyve become money grabbers and its quite noticeable.... theres no need for the abundance of cost increases Ive seen in this store.. I understand that new hobbiest are popping up at much higher rates due to an increase in personal time (global pandemic).. but supplies are not short and there is plenty available for the demand. Theyre constantly stocking appropriately and still gouging. Everything online has stayed roughly the same price except for a small increase in shipping costs for live animals ($5-$10 per order) and if your ordering in bulk it doesnt justify increasing every single item by $5-$10 and even more on certain things.. $50 for a ghost mantis nymph.. you are out of your ever loving minds! Unfortunately, for the cost of driving out there and the increase in their stock, its just more cost effective to order online now.. iso grub products $20??? Not to mention I overheard one of the employees being so rude to someone asking about the cork bark prices per lb.. just keep in mind that when the crowd fades, true animal enthusiasts will not appreciate getting taken advantage of during these times.

Our dragon 🐉 is growing and thriving thanks to the timely responses from the store when needed.

These people are so nice and knowledgeable.The store is super clean and well organized. They have a huge variety of exotic reptiles, amphibians, tarantulas and accessories. They have horned worms and crickets too (among other feeder insects). There are some gorgeous vivariums on display and for sale around the store. They also have a nice variety of plants, moss, and substrate for diy vivarium projects. Cork wood pieces are available by the pound. I could go on and on, but to put it short; they have everything your exotic pet needs.

Not much to say. This place is perfect for all your reptilian needs/wants. Friendly and cute store Macaws. Worth the 1/2 hour drive for the quality and knowledgeable staff.

Without a doubt the best shop around for any feeders, reptile, amphibian, invert needs or husbandry questions you may have. Huge selection of animals, enclosures/habitats, accessories and a friendly, knowledgeable staff force to assist with any questions you may have.

Nice place to see reptiles. My daughter wants one but not sure we are ready to have a pet so good to just look at them. This guy is pretty.

Everyone was super nice and the reptiles were healthy and active. Some feisty.

Drew M does a great job showing off all the strange and exotic creatures here. Crazy neat place

They have an amazing selection of exotic pets that appear to be very well cared for. The prices and availability of products is outstanding! Customer service was friendly and efficient. Even other customers were friendly and avid enthusiasts of reptiles. They even sell exotic praying mantis!!!

Just left the Reptarium and I left feeling super uncomfortable! After we got our feeders, my husband and kids were checking out all the reptiles like we always do and as we were looking at the Chinese Water Dragon we noticed that his mouth/ nose looked sore so as a concerned Vet tech I wanted to make sure he wasn’t in pain! On our way out we stopped one of the workers and asked if the knew that the dragon had the sore and he rudely and quickly snapped back with a “yea why wouldn’t we, he’s our dragon!?” First of all how rude and secondly how unprofessional!! We were just genuinely concerned about his well being and wanted to make sure that they were aware of the situation! The only reason I gave 3 stars is because after he snapped and realized we weren’t coming at him he took a couple minutes to educate us and let us know why it was like that and that it was normal for him to look like that! I just feel like the situation could have been handled differently and I will be sure to not ask anymore questions when I’m there so I don’t get snapped at again!

Amazing variety of reptiles and amphibians plus all the supplies you need to care for them. Oh and they have parrots!

Good knowledge of the animals, decent price, healthy reptiles, good for beginners with lots of questions and perfect for experts to get their equipment

Very knowledgeable about my green iguana nice pet store

This place is really cool! The staff are very knowledgeable and professional. They have tons of tanks, terrariums and enclosures + a lot of dinosaur stuff throughout the store is always awesome 🦖

Huge selection of reptiles and supplies. Generally friendly staff. The place to go in DFW for reptiles or supplies.

You wont find a better selection of exotics in dfw unless you go to an expo (which dont come to town often.) I highly recommend this place if you want something more exotic then the basic corn snakes and leopard geckos youd find it a big chain pet store. They have those too but usually and cooler and rare color patterns.

Great staff, animals that are obviously very well cared for, and great service. Even if you arent shopping, its fun just to visit!!

Love the varity but wish there was a better customer support for newbies....In regard to your reply.. an 11 year old torn by her hiding, unknown, and really new friend was freaked a bit when she didnt show herself for almost 2 weeks without really eating and occasional drink. Ray has appeared and all is fine... as our two trips in have truly paid off. Thanks again for a now healthy and happy as far as I can tell, gecko.

This place is amazing it has a whole ton of stuff. Great variety of animals and very helpful and enthusiastic staff. They make sure they take good care of the animals they always look very healthy with good environments.

Nice store with a lot of cool animals and products, but I probably wont go back.I bought a ball python from here last month. Shes doing great so far and is perfectly healthy- no complaints there. You could almost certainly find better prices at a reptile show or on morph market, but I didnt want to wait for a show, and the last time I got a reptile off Morph Market, Fed Ex deemed it appropriate to put her in the amazon lockers at my apartment complex in the middle of Texas summer (thankfully I was home and got her out right away and shes fine), so I didnt want to deal with that.Here are the issues that I have with this store:Covid 19 related- theres a sign on the door that they will only allow X number of people in at a time. Whether or not they adhere to that, I have no idea- I will give them the benefit of the doubt and say they do. But this store is SO cramped that its extraordinarily difficult to maintain social distancing. There seemed to be a lot of people in there when I went but its not like I counted so who knows. I honestly would not go back until this all dies down based off of this alone- it felt very risky to me.Customer service- I try to not have a negative outlook of a place based on customer service, because honestly, it can vary so much. You might get someone whos having a bad day, or someone who is new, or someone who has something difficult going on in their life. Anyway. The lady that helped me was nice enough, seemed sweet and wasnt rude or anything, but offered me almost zero information. I actually think that my experience with her is probably not the norm for this place, considering what Ive read in other reviews. She just asked if I already had a tank ready and I said yes. No further questions like, how big, what do you have for heating/substrate/etc. This isnt a huge deal- I spent time doing my own research beforehand and its my responsibility to take care of my pet, not theirs. But it was pretty much the same as going to buy a pet from Petco, and I kind of expected more. No information about the ball python was offered to me; thankfully I knew enough to ask what she was eating, when she had last eaten, and that sort of thing, but if I hadnt asked, I dont think she would have told me any of that. But again, I think my experience was probably not the norm and perhaps she was new or distracted or w/e (they were pretty busy when I went in).Overall this place is okay but I probably wont be back. YMMV, this was just my experience.

Awesome place to get well bred reptiles as they are taken care of, with awesome enclosures.

Very informative! We found an Argentine Tegu and they knew what it was and the tyoe of diet required. Very knowledgeable!

Great variety of both snakes and arachnids available. Single issue was the need to provide more documentation on ability to handle snake and unwillingness to sell on the spot.

No other word than AWESOME. Has so many cool things to look at and purchase. Staff very friendly and very willing to help. Staff has a vast amount of knowledge and can answer anything you ask! Again Awesome place

Very helpful to the fullest!! Love this place!! Thank u David kaufman!!

Love this place ! They take good care of their animals. Pets priced reasonably!! Great employees!

Always a great place to get feeders and just check out the reptiles for sale and browse the products. The staff has always gone above and beyond!

Beautiful store. The chick with beanie is super helpful! Me and my husband know next to nothing about snakes but were looking to buy one in the future so we came for a education and she answered all our questions without hesitation. She even knew what kind of questions to ask us. She did not pressure us to buy anything knowing we were just there to learn.The store had a large variety of snakes, lizards, and turtles at different prices. Everyone there seemed very nice and knowledgeable. A great place for reptiles and amphibians. We will definitely be back to be buying our snake from them. :)

Popped in on Monday and picked up a BEAUTIFUL king baboon from these guys. The store is magnificent and they have a wonderful selection of arachnids and reptiles. Will definitely be coming back in soon to pick up one of their BirdEaters!

Ohhhhh boy. Where do I start? My boyfriend and I traveled in from about 2 hours away and, as reptile enthusiasts, decided to check out the DFW Reptarium. Everything seemed nice for the first couple of minutes spent in the store. That went downhill pretty quick. I noticed pretty quickly that one of the young corn snakes was infested with mites. We informed an employee, to which his response was “oh thanks. We have people coming in later to film for YouTube and that wouldn’t look good.” No further action was taken for the animal while we were present, even after the store owner was also informed. We then asked to see a couple of animals closer with intent to purchase. No preventative measures, such as disinfecting one’s hands between animals, were taken by employees. We ended up taking home two snakes. A bull snake with presumed scale rot, and a columbian rainbow boa that was infested with mites. We will NOT be returning, nor will we EVER be recommending this place to anybody. There is ZERO excuse for husbandry at this poor of level.

Their arboreal and terrestrial species seem extremely content and for the most part well cared for; however, the aquatic axolotl was in horrific condition. No attention was paid to the minimum necessary space, appropriate water temperature or quality, or enrichment needed for the animal. I was so shocked by the lack of care given to the creature that I simply walked out of the store without buying what I had come for. Axolotls have a lot of physical tells to alert a keeper of poor care; see the small, shriveled gills, discolored patches of skin, and chunks missing out of the tail. While I understand the other animals in the store need higher temperatures, axolotls require water at a maximum of 68°F or their organs will slowly fail. Please only house and sell animals for which you can properly care in the store.Response: No actually, they do not do fine in the low 70s. While heat stress sets in at 75°, anything over 68° for an extended period of time exacerbates any chemical imbalance in the water which can cause breathing problems, organ problems and skin burns, and any temp over 68° is prime for fungal growth which needs immediate attention. If the animal came in in such awful condition the proper response would be to either fridge or tea bath the animal intermittently, and having a comfortable enclosure to return it to. Not to be placed in a tupperware with 3 inches of water on the bottom of a shelf with no aeration, no temperature control, and no enrichment. The animal was for sale in this condition with an $80 price tag, which also alerts me to the lack of knowledge of axolotls by the staff as an adult melanoid axolotl is usually $30-$50, and one in such condition wouldnt even be that much.

This place is crawling with snake mites. I let an employee know about a Boa that was sitting in its water dish and mites crawling all over it. He seemed like he couldn’t care less and no actions were taken. Be sure to check for mites before buying any snakes from these guys.

My fiance came home with an axolotal when I send her to buy food for our snakes. They certainly have a great range of species for sale!Now I just need to invest in blinders for when she goes to pick up feeder rats...

Only place like it in the Dallas area. So far, they have had everything needed for our reptiles.

Every time I come here everyone is extremely helpful and answer all my questions that I have about my Reptiles. They are extremely knowledgeable.All of the animals are healthy and well cared for. I absolutely recommend them to everyone!!**I also appreciate the fact that they adhere to the mandated rules on masks during the Covid-19 pandemic.

They gave me a beautiful albino Axolotl with little nubs as feet I love it and couldn’t have asked for anything better than this.

Best and only place in town to get quality feeders and critters to enjoy and take care of. The staff really love what they do, and they are a great source of information as they share thier knowledge of any reptile available! Got a panther chameleon over a year ago and he is an absolute blessing to watch and take care of. Lizards and reptiles in general make great pets! Its always worth it to drive across town knowing the place will have what i need. And when calling ahead of time, they actually answer!

Tried to call to see if something was available and got hung up on. Tried calling back just to be hung up on 3 more times? Extremely bad customer service

Store had alot alot of lizards. Had juvenile and baby tarantulas. They were very helpful with giving us all the info we needed for our new spidey friend. Will be back!

Everyone there is very knowledgeable and very helpful. I was coming from over an hour away and they out what I needed on hold. Love this store and all of their beautiful pets.

The staff was helpful, professional, and knowledgeable of their store and creatures.Thank you your hospitality!I also want to add that the place us clean and smells good too!

They helped me set up this awesome habitat for my chameleon! 🙌🏼

Highly recommend to buy things for your animals, food, stuff for the cage, and also buy animals. Like a mini zoo

Family enjoyed their time here even though we didnt get anything.

This place is full employees that both love working there and are extremely knowledgeable. if you want to get correct information, exotics and are in good health and wonderful set ups for your new loved one go here! the only bad thing i can say is that we have gone to get our tokay gecko wax worms and there were way more dead than alive only about 4th were alive. we had to get them at petco same brand but most were alive.

This place was like going to a zoo, loved my experience. The staff are A++ VERY FRIENDLY. The moment I stepped into the door I was offered help and shown around. Ill be coming back here much more in the future, GREAT PLACE!

I love this place. When I had first gotten into taking care of dart frogs the team here always took so much time with me to answer every question I had. There have been a few times of panic when something happened at home and they’ve always been there to help and advise.Drew and the everyone else here makes this a place that I’m thrilled to do business with.

This place has the best selection of exotics & supplies I have found in brick/mortor stores. The staff & manager were kind and friendly. They also sell biodude products, which I am very happy about. The prices here are higher than if you were to buy from online sources, but all of their animals seemed in great health.I will definitely be back to get more supplies for my reptiles :)

Friendly staff, very knowledgeable. Great selection of products for many of your reptilian pet needs. Highly recommend.

Amazing reptarium!I highly recommend!

The large retail chains are okay to go to for simple needs, but over the last year or so, it has become increasingly difficult to even get basic reptile needs such as frozen/live rodents. This store is also the place to go for special advice on reptiles. Something you would be lucky to find in a large retail chain. They havent let me down yet.

If you love reptiles and such, youll love this place. Staff was friendly and helpful. Its like a zoo 🤙🏼

This place was super busy but with good reason, its an awesome store. They have lots of healthy animals, cool items for the kids, and an awesome selection of enclosures and accessories. There was a staff member with green hair that helped me look at the snakes they had available for sale. They did an awesome job ♡♡

Best place to get supplies for a bioactive set up. Staff is super knowledgeable.

Save your time and money, staff here are weird, and only seem to be interested if youre a regular, or spending a lot of money. Go to the Serpentatium on 75 instead.

Do not do business here!! I spent about 900 dollars there on 2 snakes about a month ago. Today a gentlemen hung up on me on the phone when I was asking a simply question regarding feeding. Because of this I would like the owner to know that he needs to drug test his employees. The girl that sold me the snakes was very nice but clearly on adderal or cocain, tweaking hard, sweating, and shaking immensely. Thanks for hanging up!

Great place to shop for beginners pets as well as for the more experienced exotic pet owners. Good stock of prekilled/live food

After the freeze, it was the ONLY place that had dubia roaches. I went in for a quick... stayed 30 minutes just looking at lovely reptiles. I will definitely be back for a beardy soon!

Had a great experience as I have had in the past. I was asked numerous times if I needed any help and it was super busy Saturday. The young man who helped me was extremely knowledgeable about tarantulas and I ended up buying 2 tarantulas for may collection. Thanks for the great customer service and cya again soon! The young mans name I believe was Ethan. I also failed to mention that 3 other employees greeted me as I browsed. Thanks again!

This place is amazing! Always have such a wonderful experience every visit. Staff is super friendly and knowledgeable. They helped me get this Chameleon I was pet sitting eating right!

Great display animals and a huge selection to buy as well. I liked it much more than the Serpentarium.

I purchased my first ball python from DFW Reptarium in October ‘19. I thoroughly enjoyed having Lana and she was at the point of outgrowing her enclosure. Once I had her moved into a bigger enclosure, I quickly and unhesitatingly made the decision to get another ball python as I knew having another one would add more joy to my experience with these snakes. I purchased a baby cinnamon spinner in Dec. ‘20 that was almost 4 months under care of DFW Reptarium (via care card given to me after purchase). Not but four days of having her home, I started to realize (along w friends/family) that she was strange in her movements and had a distinct wobble when trying to move upwards/downwards. I was already aware that the spider morph is notorious for having neurological issues, and made sure she was not spider upon purchase. I would never want to finance anybody that knowingly breeds and sales animals that are likely to have issues as such. Four weeks pass and she refused to eat both live/frozen-thawed, and after consulting local snake owners/pet stores I was primarily told that she might just need time to “settle-in”. I came home from the gym last night to find that she was dead. Her husbandry was spot-on and I did everything I could to make her feel comfortable in her new home. I called DFW Reptarium today, explaining this situation and was promptly told that “because it has been a month, and our “health” policy is only 72hrs, we cannot give you a replacement snake”. I don’t want money. I don’t want a snake of equal monetary value. I just want a healthy snake and feel that I am not asking for much considering the revenues places like this reptarium make. After that, I was told that I should’ve called sooner, as if it would’ve made a difference considering they would only fall back on their 72hr “health” policy. It is clear to me that these people only care about monetizing these animals, and not the animals themselves. I paid $400+ and was only asking for a healthy snake considering the outcome of my situation. No money. No snake of value even close to what I paid. I just wanted a snake that was healthy, and that was something they deemed unreasonable to fulfill. Avoid buying pets here.

I volunteer here, but its an amazing exotic shop with snakes, lizards, and invertebrates. amazing staff! super friendly. really fun to look around-Audrey

Great selection and reasonable prices. Bought an Arizona Blonde tarantula for my daughter with a new terrarium. Friendly and helpful staff. We will be back.

So I went there today to buy some Christmas stuff for my daughter. Since I have anxiety and cannot wear a mask I am exempt from wearing one. It is not a law to wear a mask, it is a recommendation. When I informed the employee I was exempt and I couldn’t wear one he Told Me I had to leave. There was multiple other customers in the store that were not wearing masks either. I can promise you this, I will never go back to this store or any other DFW Reptarium ever again. Thanks and I will spend my money somewhere else.....

Very unique pet store! Love all the store owned pets! They seem happy and well cared for. Employees were knowledgeable

The staff is always friendly and helpful, and they have a huge variety of reptiles and supplies. Always recommended.

I love dfw reptrium in plano Texas they have best crew know there stuff I bought 5 snakes from them this year all of them doing great I just bought 2 new ones today lookin

Drove over 2 hours to come here. It was a neat place and a cool experience in the store. I would definitely recommend it for families. Prices on supplies were fairly comparable to anywhere else. Prices on reptiles seemed fairly comparable as well. I was not mad about that at all!What drove me to give only 2 stars? THEIR BUGS. While I am not new at reptiles, I AM new at bugs. I have had a dubia colony for a while, but I decided to expand into isopods and hissers because they are super interesting! I hadnt done a ton of research (that is my mistake) on the bugs I wanted and what to look for, but I thought hey, its a bug, what does it matter!! Well, turns out, their $24.99 halloween hisser pair is 1. not a deal and 2. one of them wasnt a halloween at all. Things I should have done - not trusted this shop to give me 2 CORRECT bugs for $24.99. They gave me one madagascar and one halloween hisser. I didnt realize this until I went to a reptile show and picked up a couple more halloweens (for less than 1/4 the price at DFW I might add) and said huh, I 100% know now that the second one was a Madagascar (that they charge $6 for). They literally put 2 different species of roaches into a container and said eh thats fine. I gave it the benefit of the doubt, thinking maybe she just hadnt molted yet and gotten her colors, or maybe its a darker variation but my suspicions were put into stone this past weekend.I also purchased a couple other species of isopods and roaches. My bad on that too.I got a small starter colony of horseshoe crabs roaches. One adult was dead by the next day. I went online to order a couple nymphs to grow out and low and behold I paid THE SAME PRICE for 30 almost adult roaches that I paid for four. FOUR. at DFW Reptarium.I also got a couple of isopod species. I asked prices and the lady that helped me said nothing over $35 so I told her that I would like a colony of clowns and a colony of powder blues. While the colonies are fine and healthy, the clowns were SEVENTY FIVE DOLLARS. for TEN. I was blown away when my price came up but i literally was too afraid to tell her to take them off. You cannot tell me that I could not get them for that price. I looked online when i got home - they are all over the internet for WAY cheaper than that! They arent even a really rare species, they are fairly popular! I could see had I gotten rubber duckies or pandas or really any cubaris species them being that price but clowns?!!???! I am the stupid one for that! I also went to a reptile show this past weekend and the prices were so so much less.I messaged on facebook - they did answer - but told me that its not worth getting upset over and mistakes happen. The prices? mistake. The wrong bug when theres only 2 bugs? INEXCUSABLE. They said next time i am in town to get a replacement. Uh, I dont go to Dallas and literally made a special trip to go here.moral of the story - do price research before you go. do NOT buy pet bugs here. You WILL overpay.

Excellent service and very friendly.