I would like to thank Rachel at Public Storage for helping me rent the correct size storage unit that I needed. She was very smart, willing, and helpful! Public storage should promote her to a higher position. As a business owner i know that Good employees (like her) are very hard to find. She went out of her way to make sure i was happy with the unit I rented from Public Storage. I highly recommend you ask for her (Rachel) if you planning to rent a storage from PS. Good Vibes and good storage units! Very Clean!

Chavon was very professional and handled me with great customer service.

This storage facility is an awesome place to store your things. Rachel was very helpful in getting me what I needed for my storage needs.she is very knowledgeable and answered every question I had. She treated me with respect and was very friendly and professional. This is one storage place Id recommend to someone needing a place to store some things. I was taken and showed the unit so I could see it. The units are very clean here.

Great service by Rachel. Thanks for the help and advise. Great place and very reasonable prices. Highly recommend them. Kudos!

Relocating to a new city is always exciting and terrifying at the same time. Not knowing anyone or anywhere is equally frustrating as well as stressful. My day was challenging to say the least, but my day quickly turned around when Rachel was there for me. Her professionalism and superior customer service melted away the stress that I was experiencing. With much of my new journey still unknown, what I am most certain of is that she saved the day! Thank you so much Rachel for being there for me when I needed you most!

The young lady chavon was so helpful. It has been a stressful day trying to move in the rain but she helped me and she was very professional.

I just went and met Rachel at Public Storage and was very impressed with there storage units and prices . Rachel was very professional and helpful! Im planning to rent a 10 x 20 unit at the beginning of the month. The units were very well maintain and had very clean surroundings. I highly recommend PS if your in the market of renting a storage unit in Pooler.

Chavon takes customer service to another level. Nice young lady and very knowledgeable she knows her stuff.

Rachel….was great and really helpful

Chavon was extremely helpful! She notified me immediately so that I could get the closet size I needed. It’s expensive but the customer service was great! Thank you Chavon!!!

Ms. Rachel was extremely helpful, knowledgeable about the best space for my needs in this storage process. Extremely professional and outstanding customer service.

Unprofessional property manager resorted to yelling and was extremely rude to myself and my wife to the point where our moving truck driver had to get out and intervene. We asked for permission to leave our unpack trailer overnight while we waited for some moving help and were told to contact the district manager for permission. Calls and messages to SC/GA district manager went unanswered. We have rented from Public Storage in several states over the years, but after this experience will always look elsewhere. Stop n Stor, also in Pooler, was immediately accommodating.

Chacon was very helpful and professional

We have had a wonderful experience so far! Chavon is excellent! She has made it super easy!

Nice location. Very clean. Great customer service

Chavon was very professional and nice. She was knowledgeable about the property and the unit size I was inquiring to rent. She explained the pros and cons of having the extra insurance for the unit. Overall, Chavon made my rental experience a smooth process. It was a pleasure doing business with Public Storage.

Quick and easy. Everything was explained and easily understood.

Very quick and easy to get/reserve a storage unit. The unit space was clean and spacious. Customer service is super friendly & easy to communicate with. 10/10 recommend to anyone looking to rent a storage space

My family and I got a unit from Chavon! She was great! Nice clean unit. Reasonable prices. Very satisfied with the process

What a pleasure I must say. That young lady chavon she was such a sweet lady, very helpful over the phone and definitely much nicer when I came into the office. My unit was very clean and the size was just right.

Thank yall for allowing people like myself to pay for everything online. The eRental is a good idea to have with the safe distance thats in place. I had no problems when I moved in. My unit was ready when I arrived.

Chacon made what was a nightmare of a transition turn into a Great experience.

Chavon had great conversation. Nice young lady

This is the second time we have used this facility, and can only say great things about it. The Staff is the greatest asset -- friendly, helpful, knowledgeable. The facility is clean, well laid out, and secure. We recommend this location highly.

Have used a lot of storage facilities in the past being in the military I use them all over the world public storage is a very nice facility see easy to get in and out of never any problems with the gate the units to clean your bug free good people good owners God bless America God bless Donald Trump G.I. Joe out

This place is a dump. Bugs and mositure ruined my furniture. They wanted me to pay more money even tho I moved out before the month started. Did not want to replace my furniture. Do not use

Nice place for stuff

Great place to deal with. They are very friendly and helpful. They also have the best prices around.

Very great customer service and great location. Absolutely clean and reliable.

Your the best chavon

The ladies were very helpful, and seeing the up keep of the location made me at ease to leave my belongings there.

My second time coming in within a week to get boxes. The first time the young lady (I cant remember her name) was helpful and this second time Chavon really helped me as I had to help a family who lost everything in a fire, not only did she help me in choosing the right boxes she also carried them to my car. God bless you ladies and Merry Christmas

Thank you for helping with my transfer and for hepling us find a bigger space Chavon. That was a hectic day for us, but you made easy for us despite personal issue I was having.

I completely understand putting employees first in uncertain weather conditions. Not communicating with your customers about closing and locking them out, not good for business! I am in the middle of closing on a house and need to be able to store my belongings. We have had great weather since yesterday morning and yet your corporate office makes a decision to close down and does not notify its customers. Not impressed...

Britney and ShannonThis is our second time using this storage facility. The customer service is outstanding!These ladies have made our move stress free. There guidance on storage and the timeliness in meeting our needs have made the difference.We appreciate the attentiveness of Britney and Shannon.We will be recommended this location.Job well done and thank you!

Thanks chacon

Two thumbs up. Chavon was extraordinary. Customer service was excellent, office and the property was clean, the unit I got was clean to be an outside unit. Every question i had was answered.

Public storage always has the nicest people working for them! I never have an issue paying my bill and any of my concerns are always handled swiftly! 10/10

Great customer service. The Manager Rebecca made this struggle of moving much easier for me by helping me get into a storage unit. The unit was clean and I moved everything in the same day! Will recommend public Storage to anyone who needs to store during a move!

Chynna and Chavon were very helpful when I came In the office I 100percent recommend going here for your storage needs !!

I was greeted by a friendly and knowledgable manager on site who showed me the unit we would be renting. The unit was super clean, as was as all the property. Good prices on units with guarantee to send any price increases in writing 60 days before going in effect. So far I couldnt be more pleased with how helpful the manager was and how easy it was to get set up with the rental.

Rented a unit a few weeks back, the young lady at the counter Britney was very professional and knowledgeable to the task at hand. She went over the contract with me and made sure I was clear on everything and what to expect in the future. She made the renting process pain free and at the same time making sure I understood everything so that there would be no surprises. Great Job!

I am very pleased with the service I received from the manager, Doneisha. I reserved a unit online. She called to confirm and answer any questions I had within 10 minutes of booking. Once there, I realized I reserved the wrong kind of unit. She was very helpful to get me into what I needed. She showed me the unit, which was very clean, and then she went over the necessary paperwork. She made sure I had everything I needed before I left. I am happy I made the choice to store my belongings here. Great customer service!!

I love this Public Storage. Every time I go in there I am greeted with a smiling face! One of the employees (Doneisha) always makes sure I have what I need and is so willing to help me. It is such a great and easy experience every time I go in there.

I rented a storage unit here and was not disappointed. The ladies in the office made everything super easy for me and were very sweet. The grounds are also kept very clean! Will always use them for my storage needs

The ladies at the counter Shannon and Britney were great with their customer service. They were knowledgeable explained and answered all my questions. Service was great. Although military discount would be great with later gate hours. 5 stars!!!

Thanks Chavon for your help with our last minute moved to get my sons things in storage with the school closing because of this virus that has caused them to close unexpectedly. Youve help make the move easy.

This place here is a joke. Helped my sister empty her storage. We left out the gate had to come back in. Then left right back out never drove pass any other vehicle besides the people that were right next to her unit. Sister gets a call that we had side swiped another car. Which never happened. The lady proceeded to say well we have it on camera. It was a white car, sis said yes but I was in that car and we didnt hit swipe or come close to anyone. This lady said well expect a call back from them (storage and cops). Sister said ok thats fine and I would like to see it as well. Do to the fact we never drove pass anyone except the family that was right next to us on the way back in the second time. So again who are you trying to lie on. Sister never received a call back from the storage place. Now where they do this at and its considered great service? Who do they have working for them that lies like this here? I would never use them or refer anyone there.

Brittany provided amazing customer service. Very friendly and knowledgeable. Would definitely recommend others.

I went to store number 25902 and they had Excellent customer service skills and very polite helpful and wasnt bothered or impatient when answering my questions. Ashley was very helpful & most of all with a pleasant attitude. Ashley Thank you so much it is a pleasure to have done Business with you. I will refer everyone that I know that needs a storage to go see Ashley because she will treat you with the UP most Respect!

After getting a run around from choose mini storage, I decided to head over to Public Storage where I spoke with Donisha. She has the best customer service and was quick to answer any of my questions and lay my concerns to rest. I’ll continue to use services here whenever needed. The unit was also very clean. Very pleased customer here.

Rebecca and Chavon are very pleasant and made this whole move easy for me. I recommend public storage to anyone who needs a place to store!!

Very nice staff. Always willing to help and answer questions with a smile

Chavan and Chyanna were extremely professional and helpful. Thank you for your customer service.

The storage itself is nice and well kept. They are very misleading when they say first month free. Its not. You will be charged for a lock that you must purchase from them and they also require you to get insurance and its added to your monthly fee. Keep this in mind. They should be upfront and not sneaky about hidden cost that you dont find out about til you show up there.

I had a great experience with Public Storage. This was my first time renting a storage unit and the entire process was super easy. I reserved a unit online and then I went to the location to finish the check in process. Makia was so friendly and helpful! She went over everything with me and made everything so easy! Thank you, Makia!

Excellent customer service. Very friendly and attentive. Helpful with suggesting new options for my storage unit. Best place to rent from by far.

This place is perfect! It is always clean and well kept. The customer service is always great as well. This is the place to store!

Fast, easy, convenient. Shannon and Briana were attentive and able to meet my needs without a huge sales pitch. Paperwork process was quick and easy and the facility is clean and secure. I wanted climate controlled and I am quite pleased with the condition of my belongings in this facility after one month. No odor, no bugs, no mold.

So far my experience with this particular Public Storage has been great. The staff is very helpful and will go out of their way to meet your needs. Shout out to one of the associates Chynna (I hope I spelled her name right lol). She has been remarkably helpful. Keep up the good work Public Storage in Pooler!

I will highly recommend that you go and check the Public Storage out,these lady that work at Pooler is so cool they help me find what I was looking for you could not ask for any better employees. Today 7/24/2014 I had my grandson with and it was his birthday Shannon & Brinna sang happy birthday to him and that made his day. Shannon & Brinna keep up the great work and thank you both.

Shannon and Britney helped me to pick out a great box to ship a priceless family portrait to New York. They had great ideas about packing it up, and I am happy to say that it arrived safely and undamaged. They were a great help and very knowledgeable. :)

I had a unit and at the last minute was in need of extra space. Makia was amazing! I was so stressed, and she figured out a way to make things simple, and helped me out in such a big way! I am so thankful...

Clean, tidy, courteous staff, and 50% off for the first months rental! Even got a free storage size upgrade.

One of the best places I have ever stored at. Rebecca was extremely helpful and answered so many questions for me. I will definitely continue to store my stuff here

Latasha is always the best customer Representative. Everytime Im in Public Storage to pay my bill, she is always such a positive and up beat person. Any questions that needs an answer, she explains it very well.SincerelyLesia Trotter

Britney and Shannon was very helpful they made my experience very easy and comfortable. I read reviews at this location before renting and it was great feedback on this property. Thank you ladies I really appreciate your great spirit

This is one of the best storage places we have worked with. We are on the property daily. Everything is clean and professional. Recently underwent a ownership change and everything went off without any hassle. The manager Kerry is very friendly and helpful.

Very professional and courteous. Rebecca was informative and explained everything to me about the rental process. I am a little concerned about the gate not working but I hope it gets repaired soon.

It’s rare that you find people who still have great customer service, this place definitely has some! Rebecca is there every time I have to go into the office and is always cheerful

Absolutely wonder people and very well maintained grounds. Rebecca was able to answer all of my questions and shes always so nice. I will always choose this location.

The two ladies working today are amazing!

This place has the best customer service around! the ladies in the office are always informative and very helpful

Love Audree .. Nice person and very helpful.I strongly recommend this place

The ladies of Public Storage (Britney and Shannon) are always personable and helpful! We outgrew our space and they helped to make sure we had a larger space and thought to put it closer to our old one so we didnt have to do as much work!

Always clean. Nice customer service

I was not sure about renting a storage facility to begin with, but my doubts faded when I talked to their professional staff. I starting inquiring about the facility on the 1-800 number on their website; I gave them my information and at exactly 9:30 (time when the office opened on a Sunday) the store manager gave me a call. I honestly was expecting someone who didnt want to go to work on a Sunday to answer the phone, but Kerry was very professional and answered all my questions. She also helped me out picking out a unit that suited my needs.

Britney and Shannon have been great help Ive transferred my unit a few times and each time they have gave me a good size. Id recommend them any day

I went to check out the prices for a unit and Kerry was very helpful and knowledgeable. I will definitely use this facility. It will be my first choice.

Very nice so helpful! Rebecca is a sweet young lady! ❤️

Service was amazing. Makia is very personable and deliver exceptional customer service.

Every time I come in the store I’m always greeted with a welcoming smile. Never had a problem with public storage, highly recommend!

We are moving in a few months and discovered that we are in need of a bigger storage unit. Britney and Shannon were fabulous and provided speedy and accurate service. We are very grateful for their professional attitude and knowledge.

Patrice was FANTASTIC!! Super nice and informative! She really helped me in deciding what my exact need was for a storage unit. Thank you, Patrice!

Great group of girls. Very polite and informative. Highly recommended this place.

I’ve stored at this facility twice and both times were a pleasant experience. The place stays clean and the people in the office are always helpful!

Went in to make a payment and both girls were so pleasant. Highly recommend this place.

The staff here is always so friendly and helpful! Great place to store!

Rebecca and Makia are very knowledgeable and will help you in whatever way they can. This facility is clean, and pretty spacious. they helped me with all my storage needs and then some!

Once again, AS ALWAYS, the AC is not working. Supposedly a work order has been submitted, but this is ALL THE TIME!! The Air Conditioner is always broke and Im paying for climate control. This is in building C. I believe they owe me money for a REGUALR UNIT since the air does not work. I do not recommend this place for a climate control unit. The AC is non working, more than it works!! I will consider some options as to what to do about this ongoing problem. When things are non working, this facility is not quick to fix anything.

Just your avg no thrills self storage place. I chose this place because they were the cheapest I found in the area. I have no complaints and would recommend them.

Thanks Audree! You were very helpful, and I look forward to doing business with Publoc Storage

Lashandonda was great help and got us eceryrhing we needed and answered all my question.

Doneshia was so helpful during this stressful move. My unit was very clean and I had plenty of space. I highly recommend for anyone looking for storage.

I usually dont write reviews but I just wanted to thank ms Doneisha for a very easy process. Needed to find a storage place fast & she was a lot of help to me & my family. If anybody is looking for a place to store their belongings Id recommend public storage & make sure to ask for Doneisha!

Rebecca and Audree is amazing fast and friendly customer service

Clean facility and the ladies who work here are always so helpful

Getting our unit only took 45 minutes. Unit was clean, service friendly.

Love the location of this place. The women who work here Doneisha and Rebecca are always so delightful and helpful with questions! Every time I come in to make my payment I leave with a smile! Would give 10 stars if i could!!

Very profession staff and excellent to work with. Answered all questions. Available and willing to address all issues.