Abby was the mechanic that worked on my bike and could not have been more awesome. Super nice, quick to coordinate with and call about pricing and issues, and was able to get me through the door WAY quicker than any other shop in the Portland area. Seriously, everyone else was quoting me at least a three week turn around. This whole ordeal was done in less than a week.Top notch Sellwood Cycle Repair; Abby deserves a holiday or something for her services.
I loved my experience at Sellwood Cycles and i will definitely return for repairs etc. i had to go in a few times to find the right bicycle for me and staff were very accommodating. some staff are quite young but clearly very knowledgeable and helpful. each time i’ve been here there has been a wait (they now allow customers in the shop), and this was the same regardless of the time i went in.
I love the fact that they have a special window on the side of the building for taking in bicycles. They will even do sorry repaired right there enjoyed you wait so that you dont need to go inside for them.
These are the best people at Sellwood Cycle!! A shoot out to Patrick who has made our experience, each time we have been there, amazing!
Super helpful. Fast and efficient. Didnt try to push for the most expensive equipment very pleasant experience. Thanks Sellwood cycle
Pace at Sellwood Cycle Repair gave me invaluable advice when I was in the market for adding child-carrying accessories to my Kona cargo bicycle. Its tricky to strike the right balance between kid safety and a tight budget, but I truly appreciated the no-pressure, honest information about the options available. Plus, they had the right parts in stock! The purchases I made have really made all the difference my fun-filled rides with young children.
Jason helped me. He found in stock a kit for repairing my standing pump (JoeBlow brand) and it worked Perfectly. The price was absolutely reasonable and, unfortunately, my purchase obviates my need to visit this Awesome Business for free air. Great place!
Dude, this place is fantastic. Geoff was easy to work with and knew what he was talking about it. I am very satisfied with the work that was done, the customer service and the overall experience while getting my bike fixed up.
These guys are great. Matt replaced my chain and was super friendly to chat with. I live in the tigard area so its a little trek to get here but definitely worth it! Highly recommend to anyone.
Sellwood cycle serviced by bikes for a number of years. The staff are truly amazing!!
What a great shop! Even though I rolled in on a fancy custom bike, with Record 11 like the old poser that I am, I was still treated very respectfully and professionally. At another shop across town half the mechanics seem like a bunch of punks with an attitude problem. The mechanic at Sellwood Cycles worked really hard to get my rear cable replaced on the spot, and honestly its shifting better than when the bike was new. Thank you! #notjerks
Erik, the owner, went above and beyond to help me get my son his first mountain bike. He obviously was knowledgeable, but more importantly, he was passionate about finding the right bike for him. He ordered, built, and shipped the bike to us in Illinois. Then he walked us through with pictures and on the phone the way to finish the assembly of the bike from it being shipped. He also talked my son through things he should check for while riding and the best way to use his bike. His customer service far exceeded any expectations I would have had. I would buy from him again in an instant. Thank you SO much for your help!!
Could not have had a better time finding a new bike! The customer service was outstanding; Brian was able to answer all of my questions, no sweat. There were no hard sales tactics or pressure. A month into riding with the bike I found there, and I am still thoroughly satisfied. Will go back for all cycling needs!
Brought my bike in to have a new chainring installed as well as a brake squeak problem fixed. When I picked up the bike the brake problem was not addressed and I received a quote for a new group set that I didn’t ask for and they charged me $20 to build the quote! Also the bike was covered in grease marks. I took the bike straight to trek Moreland and they actually addressed my issues and we got the bike all fixed after the bike being at Sellwood cycles for almost 2 weeks. I know we’re I’m talking my bike locally from now on.
I have brought two bikes here for freshening up and totally worth it. The bikes went from fine I will ride to okay when and how can I ride. The team did not upsell but rather treated me honest repairing and replacing what I needed to make my ride feel snappy again. This review is the least I could to say thank you.
They charge a builders fee. Depending on how much the bike coat is how much they charge to put ot together on top of how much the bike cost.
As always, stellar service and deep knowledge.
Excellent experience recently.Positives 1) Recommendations; 2) Market, product knowledge and updates on product availability (supply-chain is limited right now); 3) Insightful, communicative Team; 4) Strong in customer service. All of this during the C-19 lock-down --> into Phase-1 start-up.There are many bike stores in the area. Sellwood Cycle Repair has figured out the right recipe for customer service, repairs, sales and advice -- all from a local operation. And theyre nice people. Well done.
Great selection of bicycle gear and accessories at reasonable prices. Good prices on the bicycles as well.
Went here to get our stroller fixed for the little one and wife. $20 to fix a tube and fill all 3 wheels was a little much in my mind but they where professional and did a great job. It is a Bob stroller so $20 to have it fixed was well worth it. Hence the 5 stars.Thank you SCR!
Fast, quality service. Tubeless tire conversion done in less than an hour. Will be back again!
Went there to replace my bike tire. The person that helped me was super helpful, provided me with options to choose, and went above and beyond to complete the work. He also spent time to check and fixed few small things on my bike as well. This store is a bit far away from my home, but definitely will come back again for any need/ purchase in future. Thank you!!
I went in yesterday to get a new bike tire. The staff was super nice and professional. They completed it in under an hour! Super impressed. I will definitely be going back. Thank you for being a great community bike shop!
Repair window is on the Monroe side of the building. Great place.
Dedicated to socially distant service and they do it well.
Always helpful. Always friendly. Always courteous with prompt service. Always a reasonable cost. A valued part of the community. Always delightful, and I mean always.
Walked up to service window and he fixed my flat right quick.
I went to a competitor for a longer seat post and was quoted $95. Came to sellwood cycle and got one for $10. Way impressed.
I love this bike shop. Their service is top notch. They really know how to trouble shoot a problem and get you back on the road in a jiffy. And most of all, there prices for service are beyond reasonable. And they have female mechanics. Yea!!!!
Very professional, courteous, and a great price. People go where theyre invited and return where theyre well treated and I will certainly be returning to this shop
Got me back on the road quick. Thanks!
Just came back from a repair at this shop.Matt gave awesome service not only solving the issues quickly and meeting my needs for easy fix. He appeared very friendly . it is a shop i definitely i highly recommend for repair and i plan to have bike update here too.
If you’re looking for a reliable honest bike shop with positive attitude employees, this is your spot! I have only had great experiences working with the staff here. They will work with you VS. sell to you. I drive across town just to know I’m supporting a solid business.
Very friendly staff. Very helpful. Truly accommodate as best as they are able. Really enjoyed my buying experience.
Sellwood Cycle Repair is awesome!! Just purchased a new bike from them today and they were friendly and very helpful! I recommend them to anyone looking for a bike or needing repairs.
Awesome local bike shop. Sample was very knowledgeable and helpful when buying a bike for my daughter. Loves her new bike. Thank you!
This is a great bike shop. During the Pandemic, I was able to buy my daughter a Kona. Including test rides and all with social distancing being practiced. The customer service is outstanding. The real test was when there was an issue, it was resolved without any issues. If you want a Kona, its a great place to go.
Purchased a used-like-new 2012 Kona Unit custom from Jason and the folks at Sellwood Cycle. Very comfortable and pleasant experience. Jason went above and beyond with helping me by sending pictures of many angles on the crankset as I am converting this into an ebike. That took a lot of the worry out of my purchase (fitment, spacing, etc...), and I am now beyond excited to get on the road!
I walked in on a busy Sat. to pump up my bicycle tires. I asked about the cost of a tune-up and Jason said he could take a quick look. He took the bike off the rack that he was working on to take care of me right away. There were some minor adjustments that needed to be done and some recommendations. I walked out in about a half hour with a better running bike. I was so glad my tires were low so I was forced to stop in. I can say the service was top notch and I especially appreciate Jason taking the time to talk to an inexperienced cyclist.
I love this shop! I’m new to cycling, and last year Brenna helped me find my beginner bike, and this year Clara helped me with a new bike, and was so patient when I asked to ride each bike multiple times. Everyone here is so friendly and knowledgeable and super patient with newbies like me! I have been into other bike shops and the vibe here is top notch. Highly recommend!!
My favorite shop in PDX by far. Amazing service. They have built/repaired a few high-end bikes for me and did an amazing job. The employees are really into what they do, and it shows in their quality. This is my go-to shop for pretty much everything.
Great service. Helped me acquire all the tools and tips necessary for my bike repair. Will return in the future.
Real cyclists. Great repairs. Good selection
Always a good job at a reasonable price. Great folks.
Amazing customer service!
These guys are real pros. No matter what needs to be repaired. Sellwood has been my repair shop for 20 years.
Awesome
Sellwood Cycle Repair lives up to the hype! I decided to buy my 11 year old son a bicycle during COVID-19 so he wouldnt be sitting home alone during the school closures while I was away from home working every day. I checked Walmart and Target stores for a bike for him but didnt find anything. I called SCR and spoke to Bryan Reynolds about my situation. He suggested an ATX Giant, which my son loves. He reserved the bike for my son and called me to pick it up when it was assembled. Casey adjusted the seat for my son and we were on our way! I was afraid that Bryan would take advantage of my lack of knowledge about bikes, but he made an excellent selection for my son. I was so pleased, that I asked Bryan to select a bike for me, too. He picked an LIV Alright 3. Again, he called me when it was assembled and I picked it. I rode it around for a day, but had to call him at the store and tell him that the frame was too small. I was afraid he was going to give me grief about it and try to convince me that it was the right choice, but he didnt. He didnt hassle me at all. I returned the bike and he gave me another one with a larger frame. No hassle whatsoever! The service is TOP of the LINE! Bryan went above and beyond to provide me with an excellent bike that I can use for years to come. I am so grateful! Thank you. Thank you.
Very nice place, friendly people. Came in a couple minutes before they closed. No problem. They fixed my chain and derailleur right away and a couple minutes later I was back on the street riding.
Awesome bike shop! Hands down, the best service Ive received in a Portland area shop. Over the phone or in person they are always happy to help and talk about bikes to make sure I get taken care of. They have a good selection of new and used bikes and components and a nice rental fleet if youre visiting from out of town or just want to try out a different type of bike for a few days. I highly recommend this shop whether youre thinking of getting a bike for the first time or if you have a bunch of bikes and need good mechanics to keep them rolling.
Been to a lot of bike shops, this place is SO GREAT. No patronizing because youre not uber fit, have a low end or Target brand bike, or arent exactly sure what a derailleur is. My friend has a bike thats been sitting in her barn for 5 yrs, they treated it just as well as any other bike that someone paid thousands for. I really appreciate these people!! Reasonable prices, and they go the extra mile for their customers.
Great service. Able to look at my bike immediately. Not a bunch of jerks!
Great bike shop that I go out of my way to support.
The knowledge and kindness of every employee blew me away. There were no here to greet or push a sale folks. They are all wonderful. They helped guide my husband through which bike was ideal for him - matching prince range and criteria that he cared about. While they didnt have the right bike ready, they offered to build one and we will be back. Even if thats not the winner, we will ultimately select his and and other future bikes from this store to support their great business.
This shop and everyone in it, that I have had contact with, should get a minimum of 5 stars. Warm, welcoming, extremely knowledgeable and without the pretentiousness I find at too many other bicycle shops. You owe it to yourself to try them out.
Had them build a brand new bike shipped to me. Got the gears and brakes dialed in great. Id give 5 stars but they put a 1 inch scratch on the frame. Super friendly staff. Ill keep taking my bike there.
Came into town for a week visiting family in August. I rented a nice Giant RB with Ultegra parts and it was fantastic. Guys were helpful in discussing various routes and the area. Put in a 95 mile ride to the coast and everything worked great!! The shop was bustling with activity and positive energy. Right next to the best bakery in town which doesnt hurt.
My husband and I came here both looking to purchase bikes. The staff was able to show us several options well within our price range with no pressure to exceed what we had stated that we were willing to spend. We both found bikes we were happy with and then picked out a few accessories that they installed for us at no charge. The staff was friendly, knowledgable and very helpful. We felt comfortable shopping and asking questions despite being pretty new to biking.
I came in with a goofy little bike & no idea what Im doing, and the team here set me up wonderfully for a great deal and quick, on the spot maintenance, as well as being kind enough to let me watch along! They also made use of used parts & the spares generated from my own project, something I always love to see
Absolutely the best shop in town. Their service and repair is 2nd to none.They are a busy shop, yet they find a moment every time to greet you and get to you quickly. Theres a good selection of used bikes for those looking, and a nice selection of eye candy bikes to drool over and plan on getting.And, they are cyclists. They all ride, you can tell. This is the only shop my family goes to.
They know cycling and they are very responsive to your needs. I broke my chain one day and they got me fixed and I was able to complete my ride. They get a great selection of used and consigned bikes. They offer complete professional service.Besides that they are fun!
Always excellent service and problem solving!
Good products and friendly staff. Not to mention, I can always appreciate a cycling place where the male staff dont talk down to me. 😊
I love this place and I had a great deal of help from the crew. Brenna was super helpful for me and has tons of knowledge. I would recommend this bike shop. Sellwood will make it work for you. I have a Kona Rove ST bike and I am loving it.
Great shop with lovely people who know bikes and know how to help you with yours. They also have great gear from companies that stick with their ethical standards.
This place is seriously great. So accommodating. Erik is a great guy and a great mechanic. I absolutely could not recommend this shop enough.
Great selection of used bikes selling on consignment. Awesome service and great people. They repaired a used bike I got from them and even fixed things I hadnt noticed that were wrong.
Great job 👌
A very friendly and knowledgeable staff to help you with any questions you may have. They have an OK selection of bike accessories. Their bike service is excellent.
Have bought all my bikes here, and had them serviced here. What a great team! The technicians know my bikes and do exactly the work that is needed. I highly recommend Sellwood Cycle Repair.
Awesome and friendly people!
Sellwood Cycle stands behind their work. I had some repair done... and then had a problem. I took the bike back and (even though some time had passed) they immediately made it right. They re-did the repair, including replacement parts, and had my bike ready the same afternoon, even though I didnt have an appointment. I depend on my bikes. I will definitely return whenever I need work done.
I love my Kona Jake the Snake! I was looking for a fun do it all bike that I can commute with and they recommended the Jake. I’m always greeted by friendly staff and get great service. When I purchased my Bike they help fit me to the bike and swapped out my bars and stem for free.About 200 miles in on my new bike, I started hearing a squeak and it turned out that my rear hub was defective. They unfortunately did not have the part in stock which would have put me in a pickle because this is my daily commuter. They tried a couple of options and in the end one of the staff actually donated their own wheel for me to use while mine was being warrantied. How awesome is that? It’s a bummer that the hub was defective but that stuff does happen, and they definitely did all of they could to make right something that isn’t even in their control.Great service, no snobby attitudes or judgements, friendly people, great products!
Great shop, great people. Thank you Brandon, Cary, Brena and Joel! They will take care of you with great alacrity.
Great customer service and nice all around attitudes. Breath of fresh air in the modern big box concept store era. Plus they put on a cross clinic. Learn how to ride your push bike!
Joel was absolutely amazing!Best customer service Ive ever experience in the bike shop! That guy should seriously get a raise!
I’ve brought my bike here for the past year— they’re always super honest and helpful! Solid work for a fair price.
I came into this shop having perused their online inventory (super handy!) looking for a used road bike of some sort, but not entirely sure of what I wanted. Not knowing the first thing about cycling, I was so grateful that the staff educated me on the difference in frames, types of brakes, types of gear shifters, and the like. After a couple hours of test rides and lots of questions, I walked away that day with a lovely used cyclocross bike with a comfortable new saddle, added fenders and pedals and fitted perfectly to me. I couldnt speak more highly of a bike shop in Portland, plus their Instagram ROCKS!
Friendly, knowledgeable staff and cool selection. Also, they usually can fix small issues right away. Why go anywhere else?
Great service department, great selection of parts and accessories. I love Sellwood Cycles!
Super helpful staff.
As a cycle tourist I was really impressed by the community Sellwood Repairs has built in Portland around cycling, and by the quality of their bikes, and by the friendliness and technical knowledge of their staff. If every city had a bike shop like this one the world would be a better place
Their over-the-phone customer service could use a tune up. An automation service would be more friendly and wouldnt take away precious moments from the busy high-intensity world of selling used and new bikes.
Best service in town. Only place to get quality used gear.
Extremely helpful and friendly! They are a Kona Bike dealer as well!
I will your longer be purchasing anything from here again. Prices are too high.and you no longer carry brands that I was interested in.There’s plenty more bike shops out there
Ive been in to Sellwood Cycles for a number of things over the years and have always been happy with the help that Ive gotten there. Good people.
Incredibly kind and knowledgable staff. Id recommend this shop to anyone in the area looking for somewhere to purchase a bike, bike accessories, or to get repairs done.
Very nice people here. Just bought my bike here and they were so helpful in finding the right bike for me.
This is a true neighborhood bike/repair shop. Tremendous staff, always impressive. Array of new and used bikes, and tons of accessories for your daily commute into Portland.
Super friendly staff here. Great selection of bikes and accessories too.
Its well worth going out of my way to pay a visit to the folks at Sellwood Cycles -- super friendly and helpful staff, and wonderful product selection!
Super great staff stayed late to fix a flat for me.
Outstandingly friendly and helpful service at a great price.
Every time Ive come here, theyve exceeded my expectations.
Top notch service department.
The best shop in portland.....excellent staffjust want to follow up my review from 3 years ago....sellwoood cycle is the best in portland.Honest, great repair service and fantastic treatment of their customers.
Bought a used road bike and, with this as my first road bike, I brought it in for a tune up. They put it on the rack, but found that everything was in great shape dor they didnt need to do anything, so no charge
Fixed our bike for free and the staff were very helpful