user
UScellular Authorized Agent - Wavelengths
4835 Broadway St, Quincy, IL 62305, United States
Appearance
UScellular Authorized Agent - Wavelengths
Comments
Ka
Review №1

Staff is great and friendly. They made me feel more at ease instead a pressured to add stuff to my account. Great store you guys have.

Da
Review №2

The staff there were really helpful and honest with the info they gave me. They kept my needs in mind while also giving me the best deal!

Ki
Review №3

Wavelengths did an amazing job. I upgraded three phones. Steven Young took excellent care of us. I highly recommend them!!

Cr
Review №4

Very friendly and quick.

Vi
Review №5

I was totally at ease working w/Shannon. It was an easy transition from Sprint/TMobile. So glad I chose to go there..

Ga
Review №6

Very knowledgeable and personable help. Made the experience enjoyable. Thank you Skylynn Givan

Ti
Review №7

Very helpful team. Steven was extremely helpful to help us with our questions

Me
Review №8

Excellent customer service. They go above and beyond to make sure your needs are met. The only US Cellular store I will visit!

Ro
Review №9

Helped me fast and professionally! Thanks for the great service

Ki
Review №10

We upgraded my husbands. It was in and out quickly. Treated well

Sh
Review №11

Shannon was very helpful and knowledgeable. Wonderful experience

Je
Review №12

The lady who helped me with my c.p.,was very helpful and understanding with the questions I had. Thank you for your time and help.

Tr
Review №13

Great local business that can provide you with all of your wireless and mobile needs! Christina takes her time to explain your current service and the trade offs of making the switch to Wavelengths. Overall, they’re a very trustworthy business with integrity!

Pa
Review №14

Great help from Devin, very patient THANKS!

K
Review №15

Super friendly and great customer service!

Ed
Review №16

Best servise ever

An
Review №17

Tina was so helpful.

Ti
Review №18

Have been customers for years, they have always taken care of our needs. Stephen took the time to explain the upgrade process we underwent recently and also explained several new features of my wifes new phone to her. He is a great representative of Wavelengths and US Cellular!

Pa
Review №19

Came in here to get an upgrade and the lady I worked with was very rude and did not seem to want to help us at all. She did not ask any questions and just assumed the size and color I wanted on the phone I picked out. She came out and I asked her what I wanted and was very unpleasant. We just left as she went looking for the phone and will never be back. We actually are gonna switch to ATT this was the last straw with this companies terrible service. The signal around here is poor and slow at best.

Ka
Review №20

Christina was nothing but helpful and accommodating! She went out of her way to make sure I knew ALL of my options and guided me to make the best one for my situation and needs. She went above and beyond making sure I had a phone case, screen protector, and new charger as well as showing me how to use my new phone! I’ll always use this location and ask for Christina for all of my cellular needs!

Fr
Review №21

Going on a cruise in the future needed to know how to have contact with family at home. Very helpful with information if emergency at home.

Vi
Review №22

Nathan is VERY helpful when I have questions or buying a new phone! He always takes the time to explain things to me and never makes me feel rushed! He is VERY knowledgeable and VERY polite!

An
Review №23

You was awsome Kayla..i would recommend you for your kindness and professional showmanship...a true talent @ U.S. Cellular. Thank you very much for your kindness!

An
Review №24

Carli was subbing in the Quincy store and she was very helpful.She explained everything and took time to tell us what new phone they had and the options.

Di
Review №25

Super safe, professional and efficient

Da
Review №26

The service was fast and the associates were understanding and made sure that I had everything I need and was comfortable in my new phone. Plus, the redhead is super hot.

Gl
Review №27

Mr. McPherson was great to work with. U.S. Cellular can use more like him.

Je
Review №28

Upgraded phone, they direct ordered it, it showed up next day. Very pleased w/ the service.

Ge
Review №29

Went in for new phone was there forever. During the customer appreciation days anyone that walked in and paid a bill or bought something got a free gift except us lol

Ti
Review №30

I always get great service but my bill is getting out of control seems to keep going up while everywhere else seem to have better deals so I’m left wondering if I should switch or not, I really do like the service though.

Sa
Review №31

Great ppl to help find what you want

Ch
Review №32

Great friendly fast service good plans great prices

cr
Review №33

This team is consistently patient, helpful & knowledgeable.

Na
Review №34

Kaitlyn was very knowledgeable and professional. I will certainly be back . Thanks again Kaitlyn

Ve
Review №35

My visit was great love my new stuff

An
Review №36

Very fast and friendly service. My new go to US Cellular store in Quincy!

Ju
Review №37

Friendly. Helpful. Great selection.

Mi
Review №38

Friendly knowledgeable staff

Br
Review №39

Great service and very helpful as fast as US Cellular goes

Ch
Review №40

I had a problem with my old phone and he new what to do.he could not fix it so I bought a new phone

Ri
Review №41

Friendly and helpful.

Ju
Review №42

We always get help & answers.

Ba
Review №43

Very helpful

Ka
Review №44

Love it

To
Review №45

Nice

Te
Review №46

Great!!!! 😀

Ge
Review №47

It is a good company, the only thing missing is an employee who speaks Spanish

Information
13 Photos
47 Comments
4.6 Rating
  • Address:4835 Broadway St, Quincy, IL 62305, United States
  • Site:https://stores.uscellular.com/wavelengths/find-a-store/128201-quincy-il-62305?utm_source=google&utm_medium=pld&utm_campaign=USCC_20_FFP_AC_LD_NA_NA
  • Phone:+1 217-222-9808
Categories
  • Cell phone store
  • Electronic parts supplier
  • Mobile phone repair shop
Working hours
  • Monday:12–5PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:Closed
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
Similar organizations