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Drop Doctor
4440 Broadway St #8, Quincy, IL 62305, United States
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Drop Doctor
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Rh
Review №1

My android got ran over by a truck and smashed it to the point of no return. When my new one arrived through insurance, I took it to US cellular to have my info retrieved and put on my new one because it still actually worked but absolutely no screen so I was powerless. US cellular said they couldnt do it so we took it to drop doctor and he had it fully transfered in minutes! I lost NOTHING from my old phone. Perfect! Highly recommended and extremely reasonable.

p0
Review №2

I Never leave reviews but man these boys deserve it.. I cannot believe the exceptional service I received with this company. Stayed late to make sure I got my phone, tried to transfer all my apps and contacts for what seems like forever before referring me to my cell phone carrier company (which they called and made sure I could get in and seen right away), went to US cellular to deliver the phone case I left behind, and texted me the next day to complete services. They have been beyond fabulous for me. I went in for a broken screen not knowing the actual damage to my phone.. they didnt change the price or anything when they found out my phone was done for. Highly recommend them. Polite. Helpful. And A+ service. Ill never go anywhere else to fix a phone and I recommend you dont either.

Sh
Review №3

Very quick and helpful at replacing phone screens. Expensive, but a necessary expense. Pleasant staff. Like that they had Mythbusters on the TV, that was fun.Unfortunately seemingly unable or unwilling to work with iPads, so be aware. They cant do EVERYTHING. Great place regardless, will unfortunately almost certainly have need to come back in the future 😅🤙

bo
Review №4

Excellent service. They had our phone fixed within 30 minutes. The guy that assisted us was friendly and very helpful. They made us feel appreciated. 👍👍

Je
Review №5

WAs great.Fast and very nice people to deal with. Im happy I went to them and will again!

An
Review №6

Had an item lodged in my charging port and within 5 minutes it was fixed. Only charged 5$ and they cleaned my speakers for free.

An
Review №7

My iPad screen was shattered. The Drop Doc replaced it for a reasonable amount. There turned out to be several problems that were created by the company. Very professional, took responsibility for their mistakes and made me whole with a new iPad.

Er
Review №8

Thank you very much for cleaning ear speaker for free..

Il
Review №9

Drop Doctor restored my cellphone completely, pictures, all phone numbers, music list movie list, completely. They were fast, professional, knowledgable, and gave kind service. I have been referring their business to others n definitely will return to them if the need arises. Their store is convenient, attractive n comfortable. So glad they chose a Quincy location.

An
Review №10

First rate service and very reasonably priced. I have used them twice and was completely satisfied both times. I highly recommend them.

Wo
Review №11

I’ve had to use the Drop Doctor on several occasions for several iPhones and ❤️ this place! They have repaired screens, replaced batteries and even replaced the camera on my wife’s iPhone 8! ALWAYS quick, ALWAYS professional. You can drop off or wait the ~15min it takes for them to do what they do best! A screen they replaced went bad after a couple months, they replaced it without any problems!! 100% recommend and prices are fair.

pa
Review №12

Highly recommend these guys. Absolutely know what they are doing! Most of all they are the most polite gentlemen Ive ever met! Great job guys! Thank you for your superior service!!!

Ki
Review №13

Great customer service, fast, friendly and price is super reasonable! Bryan is the best! 10/10 will be back!

ma
Review №14

Did a good job of replacing my phone screen when it shattered, and fixed my charger port twice when the first replacement was faulty. All and all really good service.

To
Review №15

Excellent. New screen and camera. 15 minutes.

Ku
Review №16

I just returned back from their shop. This place is great! The people are friendly and knowledgeable. My Android 6 camera had a shattered lens. They looked at it, found the camera was damaged too, and replaced them both in about 1/2 hour with no problems. very reasonable price too. Highly recommended!!!

Li
Review №17

Very smart, helpful & reasonably priced! They were able to retrieve info off my sons dead phone & helped me with my phone storage & back up of my pictures, songs & contacts. Great Quincy based company!

Da
Review №18

Very helpful and knowledgeable. Very fast response time and got my phone back within an hour. Top notch service all around. Will use them again.

Su
Review №19

Brad knows his stuff! Charges a reasonable fee and does not try to rip you off. Helped me transfer all of my data from one phone to another. Important business information. Lifesaver!

Ru
Review №20

Needed a battery replacement for my iPhone 6. I was in and out in under ten minutes. The guy did a great job and my iPhone battery is now lasting much longer. They sure have any of my future business if needed.

Jo
Review №21

They were awesome. So glad they were able to retrieve my pics and contacts. Big Thank You to them. Would highly recommend them

Ra
Review №22

Replaced the screen on my lg v20 quickly and inexpensive. Also replaced the glass over my camera in 5 minutes. Love this place.

Ki
Review №23

Had to have my daughters Galaxy 7 screen replaced. These guys were very knowledgeable, helpful, no-nonsense, and had it done lickity-split! I am taking in an iPhone for repair today... Would recommend them to anyone!

Do
Review №24

Great service, reasonabley priced and honest, would recommend them to anyone

Br
Review №25

Fast and friendly service! Ive had at least two repairs done here and the work was outstanding. I was very happy with the results.

Jo
Review №26

Wonderful

Jo
Review №27

Fast and friendly service! I had a great experience. Great service with reasonable prices!

Jo
Review №28

Super friendly staff professional work!! Highly recommended

Ti
Review №29

Just had my smartphone screen replaced looks like new again they needs a 10 start rating told me when it would be done it was ready and working fine thanks you

Ne
Review №30

Took my phone to get the screen replaced after Apple said they could do nothing about it. Was very fast for a great price!

Na
Review №31

Fast and very helpful...Will not go anywhere else from now on....Will tell family and friends .☺

Ka
Review №32

Replaced my screen in 15 minutes. I’ll take my phone here every time!

Da
Review №33

In and out in an hour and phone looks brand new. These guys are phenomenal.

Ro
Review №34

They got the temporary screen in for my phone and got all of my data onto my new phone. The wait can be a little long but it is definitely worth it

Ca
Review №35

So very helpful and right on the spot fix!!! Will be back!

De
Review №36

They were very helpful & fixed my problem with my cellphone quickly. I will definitely be going back if ever I have any cellphone issues.

Ma
Review №37

Fixed my galaxy screen for more than half the price of replacing phone and it was done in no time! Highly recommend.

Ki
Review №38

These folks did an awesome job on my cracked cell phone! They replaced the screen in 5 minutes! They had a Moto X replacement screen in stock when no one else did. They were courteous, professional and had the best price in the whole midwestern Illinois region! I highly recommend them! Kim Sedgwick, Macomb, IL.

Bi
Review №39

Replaced the broken screen on my iPhone 7 in less than an hour. Faster and cheaper than Apple.

An
Review №40

Inexperienced, lack of business ethics, would not recommend them.

An
Review №41

Very solid

Ro
Review №42

Very good recommend them.

De
Review №43

Fast and cheaper than the insurance

Ma
Review №44

Amazingly fast service.

Do
Review №45

I completely recommend this place

mi
Review №46

Great service and honest!

Do
Review №47

Help full

Dj
Review №48

Had a broken camera lens, they fixed it in minutes and just a few dollars

Bi
Review №49

Walked in and 15 minutes later walked out phone fixed

Si
Review №50

Very fast and professional

Ka
Review №51

Friendly and knowledgeable

De
Review №52

Loved it.

Ma
Review №53

The best saved lots $$$$$$$

it
Review №54

Love it

Information
5 Photos
54 Comments
4.9 Rating
  • Address:4440 Broadway St #8, Quincy, IL 62305, United States
  • Site:http://dropdoctor.com/
  • Phone:+1 217-430-6726
Categories
  • Cell phone store
Working hours
  • Monday:Closed
  • Tuesday:9AM–5:15PM
  • Wednesday:9AM–5:15PM
  • Thursday:9AM–4PM
  • Friday:Closed
  • Saturday:9AM–5:15PM
  • Sunday:9AM–2PM
Health & safety
  • Mask required:Yes
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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