Great Place, Definitely Will Be Back To Buy More Stuff
Easy to work with, good price, delivered when they said they would.
I Do NOT recommend buying here! The day we made our mattress purchase of $2,050 💸and with everything we bought, a grand total of 💸$3,801💸, So we are not talking Chump Change💸 Long story short, the bed is still not as comfortable as we think it should be, and it has been less than 90 days with the mattress protector on the whole time. Only thing that the factory will do is soften the mattress and we will have to go without a bed.. OR we can drive it to Springfield ourselves, UM WHAT! We are an hour away from Springfield. Mike got what he wanted, 💸💸Our Money! 💸💸he does NOT care, if your happy or satisfied NO REFUND NO EXCHANGE! in fact he was down right rude, belittling, and just hateful to my husband and I 💔 Oh and by the way 3 places in town offer 120 night sleep trials Mattress firm, Slumberland, and Ashley. I should have went to Sleeptight! I purchased an expensive mattress here and was not totally satisfied and I am basically S.O.L. 💸
Staff was very friendly and helpful. Great selection of mattresses and furniture.
We went to Quincy to look for a sectional. My husband works for a furniture store and we could have bought one from there but what we wanted one now and not have to wait (a piece we wanted was going to take a while due to the factory in Texas). We went here and found the perfect one. The price was right, it was leather and had everything we wanted. We did check it all before finalizing anything. We noticed that one part had what looked like some of the material was coming out. One of the ladies said it was glue. Ok whatever lady. The rest of it was in great shape. I was worried how they would get it out because the floor is packed full of furniture but thought they do this everyday so they must know what they are doing. They set the delivery 3 days later. My husband looked at it before they pulled it out and automatically noticed there was damage to the couch. The back has been broken, you could see where the wood was broken and the leather had been ripped. The corners was worn. We know they had several delivery’s that day so I’m sure there was things that had to be moved around. But when he called to see about getting the price adjusted (we luckily only put so much down and was going to pay the rest when it got there). But he wouldn’t budge. Not even the $75 delivery fee. It would have been one thing if this was damaged like this when we bought it. Would have been one thing too if it was already clearances down. But when I bought this couch, it was in perfect condition, expect the glue or whatever. Not sure why glue would have been on the set but whatever. We told them to take it back and got a refund. We won’t be going back. Kinda sad cause I was prepared to give a great review because they did have what I wanted and they were able to get it to us in great time. But because of the delivery drivers carelessness and the lack of even being able to adjust because of the damage, I won’t be recommending them.
Very nice and personable. Bought the 1st mattress he showed us.
I would NOT buy anything from this store. The owner of the store (guy in commercials) was extremely rude. I dont care how much money I could save purchasing from this store I WOULD NOT.
Nice people good prices
We went to several furniture stores today and where told 12 to 16 weeks to get a new couch. We needed one asap. We went Factory Direct, and Kathy was amazing! We not only got a new couch today, but it was delivered as well. Couldnt be happier with our purchase and the wonderful customer service we received.
Got me a quick job for now
Got a great deal on a dining room table. They didnt have many but the ones there matched what my wife wanted. Purchased and delivered on the same day!
Great price, great furniture, and wonderful staff.
We purchased a $600 mattress here and they promised it was a good bed. A year later it is not even able to sleep on and now we need to buy another mattress. We bought it as is floor model before they moved. I would Definitely recommend Not buying a mattress from these Liers!
My family was looking for a new sectional couch for our home. We walked in and greeted immediately. The owner was very helpful sat down with my kids so my wife and I could look. The prices were incredibly low. We ordered two sets of furniture and still came out under budget. Stop here first they deliver!
Great people and Great prices. Love the selection.
Lady was very helpful
This is the only place I go an buy my mattresses or whole bedrooms setups. They have the best deals an prices. They helped with loaded it an everything.
When I was shopping for a new recliner the salesmen and I was talking about my old recliner. When I mentioned the problem I was having, he actually shared how to fix my chair. He could have just sold me a new one but he didnt. Try to find another store that will do that!!!
Lot of nice things. Employee was very helpful. Nice lady
My husband loves his new recliner. Weve dealt with them in the past and will again.
Everything that I have bought from them has held up. The quality is great.
I love this store. They are so nice. I have made several purchase from them. Happy with all of them.
Very knowledgeable about their products. Very helpful to find what you are looking for. Reasonable prices.
Great store that helped me a lot. Listened to my problem and came up with a cheaper solution when they could of made a higher sale that wouldnt of worked for me. Great place.
Mike was extremely helpful and knowledgeable. Wasnt too pushy for a salesman. Thanks.
So happy with our 2 new chairs!
Fantastic, very friendly & honest diffentantly place to buy furniture.
They won’t answer the phone
Great place to buy furniture. Knowledgeable and friendly staff.
Always very helpful and great prices
They know beds! Very helpful and friendly!
Looks great great selection
Great selection, helpful
I called Factory Direct Bedding and Furniture in Quincy, IL to comment on a recent TV advertisement. I was told that I was rude and he hung up on me. A lack of professionalism in the TV advertisement and a lack of professionalism towards me on the telephone.
Great price!
Home of Rock Bottom Pricing!
Nice
Ok place
Pricing