This was my first time getting eyelash extensions and I had a wonderful experience with Elizabeth. She explained my choices clearly and answered all of my questions ( there were lots!!). I was very comfortable and relaxed during the application process and nearly fell asleep. The ambiance at the Lash Lounge was lovely ~ it added to my wonderful experience there!!I’ll definitely be going back!!
Julia was amazing… This was my first time having lash extensions done and I am so pleased! They look natural yet perfectly amplified and just gorgeous! I love that I can now go make up less and still look like I’m put together 👍🏼
This was my first time having eyelash extensions. After much digging I ended up here at the Lash Lounge in Rochester Hills. Crystal was fabulous! She spent time with me during the consultation, and the process was very comfortable. I love that she said at each fill we will see how my lashes are doing and we can make any changes or modifications if my preference for the look changes. Heather at the front of the house was very efficient and pleasant. They also have all of the products you need to maintain your lashes in a bright, open reception area.Great first visit, and I already set up my fill in appointment.
I had my first lash extensions done by Taylor! She did an amazing job. She explained what she was doing and gave me great advice to achieve the look I was hoping to get! I highly recommend her!
Alicia and the crew at the Lash Lounge were awesome! I had a full set of classic lashes done and she was great at explaining the different options. It was so relaxing and painless, I actually dozed off. Checking out, Nancy helped me figure out the best products and maintenance program so I feel set. It has been a couple hours and Ive gotten several compliments. I am officially a regular client!
Meredith is an amazing stylist! Her customer service is top notch!! If you are a first timer THIS is the place to be. If you end up needing a little extra care, Meredith is your person. I will never stray from this shop - Meredith took great care of me while battling a migraine and I still walked out lookin fabulous with amazing lashes!! 🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟
The Lash Lounge in Rochester is absolutely amazing! I’ve been a client of this location since 2019 and it’s finally time to write a review. Heather is an amazing Manager who genuinely puts the client first. She’s always very kind and goes above and beyond servicing her clients. She’s very knowledgeable about the services offered and responds in a timely manner. I want to also write about 3 lash artists.Melissa - She is a Top Notch Last Artist! Her volume refills are full, voluminous, and stunning. She has a soft touch and really focuses on quality over time. She never rushes her work and I really appreciate the time she takes. I’ve been going to her since the beginning. She’s very knowledgeable in handling my blonde, short lashes. I always feel comfortable with her and her work. I highly recommend Melissa if you’re picky and like perfection.I also want to extend a review on Taylor and Alicia. Both of these lash artist are phenomenal themselves. I want to also give these ladies a 5 star review. Whenever Melissa was unavailable, these ladies provide me with jaw dropping lashes that I always receive compliments on!If you’re looking for clean, professional, and friendly lash artist I would highly recommend Melissa, Taylor and Alicia in Rochester. My lashes have never been damaged and I appreciate all the growth my lashes still receive. Attention to detail is crucial and they always go above and beyond. Thank you ladies for everything you continue to do!Bryanna S.
Had such a great experience here! Elizabeth did such a great job. My lash extensions look beautiful. She was attentive to detail and answered all of my questions.
It was my first time getting eyelash extensions and eyebrow threading. I love it and will be going back. Melissa did a great job on both my lashes and eye brows. Thank you!
Crystal at The Lash Lounge is wonderful! She is so kind, prompt, informative and provides beautiful results. She has performed my lash lifts + tints and I *love* them! Ive had long lasting and impressive results. The experience itself is relaxing and just a time to chill out. Cant wait to come back again :)
I have had THE BEST service from crystal! She always gives me the best eye lashes, on top of being so kind and generous, and always asking about her clients! She makes it important to get to know her clients, as to treating them with the best service! The Lash Lounge is so very clean, everyone treats you awesome! I will not go to another place!! :)
My stylist Melissa does a phenomenal job every time however, I cancelled my membership due to another issue with the schedule. I’ve had to cancel/re-schedule my appointments several times (they send a text to let me know it’s not going to work out for that day even though I scheduled weeks prior) at no fault of my own which I was willing to overlook. Today, I was informed that my upcoming appointment was no longer going to work so they had to re-schedule but since the schedule was full, they said I could re-schedule with another stylist but I would be charged an extra $10 because it was a ‘senior’ stylist. So I have to wait for an appointment that is further out, not with my requested stylist and I’m getting charged more?! Very unprofessional and unfortunately, it is the reason I will no longer be coming here.
I absolutely love this business so much. I have gotten extensions at other places before and did not realize that they are not supposed to feel like anything. I always go with Crystal, she is so kind and goes above and beyond to make sure I am always looking my best and that nothing is irritating my eyes. Everyone is so friendly and it really makes the experience 100x better than at other salons.
I had another refill appointment for extensions with Alicia today. As always she was great. I had the Mega Volume fill for the first time and they look awesome. Amaya at the reception desk was also very friendly and even booked my next 2 appointments. I love this place.
Taylor was amazing! She took her time and was very gentle. She made my lashes look absolutely beautiful!!
Crystal was very professional and knowledgeable. I will absolutely be back for a lash lift and eyebrow threading!
Love my lashes. The lash lounge is amazing in general but Melissa at Rochester Location is my absolute favorite tech. So relaxing and lashes turned out beautifully. Thank you Lash Lounge for being so easy to schedule with.
Melissa is amazing she’s been doing my eyelashes for a year and a half now and just as you skin changes with age and the seasons your eyelashes change too and she always adjusts to me needs wether it’s a change in glue or eyelash type she is truly amazing with her technique!
Crystal does a fantastic job on my lashes!! Love getting them done by her! She is very nice and has me in and out of there in no time! Highly recommended! Great service
Alicia was amazing! I love my lashes. Very professional and very relaxing.
I had a full set put on by Brooke and she did a fantastic job! I didn’t want anything crazy so she did a nice natural beautiful lash. I would highly recommend her.
Regina is awesome as a stylist in training and she will be a pro in no time. Her personal skills are top notch and her attention to detail and what the customer wants is impeccable. She is great! This business is also great. I highly recommend using their services.
Brooke was the best! I recommend her to all! Highly anxious customer here and she made me feel welcomed. High quality jobs this place does. From the moment you walk in you’ll see these ladies are about it. If you’re scared to get this stuff done go here because they will show you it’s a breeze .
Everyone has been so kind and professional in the shop. Crystal has been doing my lashes and is amazing! My eyes have never looked better! Plus she is super sweet and very professional. Very honest about what can and cant be done based on my personal situation, which is very much appreciated. Looking forward to going back for a long time to come!
I had the pleasure of having Melissa take care of my lashes extensions. Today was my second appointment for lashes fill in, and it was as great as i expected. Melissa is processional, ploite, and talented.I also have phopia that I dont like anything touching my lashes or my eyes, even my eye doctor knows that it is a drama session to give me an eye exam😁. However, with Melissas patience and gentleness, I think I am getting over my fears.Treat yourself for an appointment with Melissa. I now know what Im getting all my beloved female friends for Chritmas 😍😍.
Just left the Lash Lounge for a brow tint & lash extensions. Taylor did an amazing job & always ensures that the client is happy with their results. The entire experience was pleasant & comfortable with fantastic results.
Was a really great experience, and they were very clean and professional. Alicia did my eyelashes (lift and tinting) and she is a miracle worker. It is expensive but you get your money’s worth for sure!!!
This was my first time at The Lash Lounge and I had a wonderful experience! Everyone was so nice, friendly and welcoming. I have had lashes before but it’s been awhile and I forgot about all the different options. Alicia was my stylist and she was so patient and took her time explaining to me all the different kinds and helped me select exactly what I was looking for. She did a fantastic job and I will be requesting her each and every time!
I see Charlene for occasional eyelash tinting. She always does a phenomenal job. She explains everything shes doing, step-by-step. Excellent technique; I never have any stinging in my eyes and my lashes look great afterward. Its a very relaxing appointment; I almost wish it took longer.
Saw Julia who took time with me to find out exactly what I wanted and she was very gentle on my eyes and the application!
Crystal was awesome! She does the most beautiful lashes. Highly recommend her :)
Alicia was amazing! She did such a amazing job🙂. I would definitely recommend her services to anyone!! ⭐⭐⭐⭐⭐
I went today for my first time ever getting lash extensions anywhere. Regina was awesome and I’m so glad I got to spend my morning with her! She was so nice, professional, thorough. I felt really comfortable and loved how the lashes turned out!
Taylor was very thorough explaining their services. I’m very happy with my lash extensions . I would highly recommend Taylor. The front desk was also very efficient and professional. I had a great overall experience and highly recommend The Lash Lounge..
I saw trainee Regina and had such an awesome experience with her. She was super sweet and easy to talk to, and you can tell she really cares about her work and giving her clients the best results possible. I will definitely be a returning customer!
The Lash Lounge is the only place I go to get my lashes done. Crystal is my personal favorite and she always send me out looking like a million dollars, she is very delicate and makes sure that your lashes look the way you want them to look. Strongly recommend!!😊
This was my first time for lash tinting. Crystal was amazing. She answered all of my questions.
This was my second time getting a lash lift and tint and my first time seeing Brooke. She was so nice and informative of the process the whole way through. She also did an amazing job and I love how my lift and tint look. If you are looking to get a lash lift and tint I definitely recommend going here and seeing Brooke, you will not be dissapointed. I cant wait for my next appointment!
Brooke did an amazing job! She told me what she was doing right before she did it! My lash lift is beautiful ❤️
I’ve been coming here for months and it is definitely the best lash lounge I have been too! Been going to Crystal for lash lifts and lash refills since October, and she is the sweetest person and does amazing job without a fail every single time!
Charlene was great! It was my first time in with her for a lash tint, and she was quick, professional, and explained what she was doing. Booked my next appointment. The salon was also very clean which is always really important
The girl that put my lashes on Elizabeth was the bomb. But I think for me this will be a one time thing. Idk. Im on the fence. Lashes are already half gone and it cost over $200.00 then you have to go in for refills every two weeks. They do have plans but then they sell you other stuff. Just way too expensive for my blood. 😆 So Idk. Decisions, Decisions. Its great if your going camping so you dont have to worry about makeup. 😉 it was a fun experience. ✌️*UPDATE* Well I went back and purchased the membership Im very happy with the results. Elizabeth is very knowledgeable and blast to talk to. What I didnt realize is you cannot submerge your face under water or you can lose your lashes. I went camping and swimming that whole weekend and submerged myself. 😆 So my fault my lashes didnt last. I will continue to go back. Thanks Elizabeth. 😁September 17th 2021 I Had Charlene today and she was amazing. I enjoyed our talk she is friendly, kind and smart. She did a great job on my eyelashes.Thanks Charlene. * UPDATE:* Had Alicia today, Oct.11th she is really good too. And easy to talk too, for some reason I spilled my guts out to her and she patiently listened. 😆 She was sweet, smart and a blast to talk to. Thanks so much Alicia, I hope I didnt scare you too much with my stories. 😳
Crystal did my lash tint and lift and it made a huge difference. Service is always great here! Highly recommend.
Daniella did a lash lift and tint for me and it was quick, clean, quiet, she was super sweet, and they look fantastic!!
Had a great experience! First time getting lash extensions and they turned out amazing- the girls even accommodated me laying on my side instead of flat on my back since I am pregnant
Regina did such an amazing job! I already booked my next appointment in two weeks for a fill in! She was so positive and talented! I would highly recommend her to anyone!💛
Melissa always does a fabulous job! Lashes look amazing!!
Called and reconfirmed appointment and the manager Nancy, was kind and understanding of my frustrations from earlier. Willing to give it another shot and am excited for my lift.
I had Elizabeth for my first time ever getting lash extensions! She was wonderful. She worked quickly and I was very comfortable! She walked me through the whole thing and gave me great tips for keeping my lashes for as long as I can. Above all, they look wonderful! Thank you Elizabeth!
Crystal was very good, caring and honest and to the point on what I needed to feel good about my eyes, so thankful that this company heard my nightmare experience from another company that I was unhappy with and corrected my eyelashes to my needs I highly recommend this company, they are very professional not to mention a beautiful establishment!!! Thank you so much ❤
Brooke was so friendly, professional, and my lashes turned out amazing! Definitely coming back
Elizabeth was personable and did a great job! She made me feel like she actually cared and took her time. We had a nice conversation too!
Crystal is great and full of knowledge on how to keep your lashes looking great! 😊 Thank you Crystal! Keep smiling.
Taylor is a lash artist! She is professional, detailed, friendly and efficient!! Recommend her highly!!
Thanks for the excellent eyebrow threading today, Elizabeth!I appreciate that Elizabeth did not rush through the experience and ensured I was satisfied mid-way through, and again at the end.
I get my lash extensions with Crystal and I love them she does an amazing job and they stay on really well
I currently am a member at lash lounge my technician is Elizabeth and she is so sweet and does a great job definitely recommend her!
My stylist Melissa was amazing! She went above and beyond!
Thank you Elizabeth for a wonderful job. I had my eyelashes and brows tinted and she was very gentle and caring:)I would love to see her again.
Im hooked! My friend turned me on to lushes lashes. And if you want the best lashes, go see Melissa! She is patient and caring and listens to what you want. The environment is relaxing. I love the playlist and love the eye masks way more. Melissa is a complete doll and so good at her craft. If you want lushes lashes, no under eye bags and a nap, ask for Melissa. Tell her I sent you!!!
This is my first time having my eyebrows threading. Charlene was AMAZING! VERY kind and professional.
Elizabeth was great. I’ve had my lashes done several times from different salons and different lash techs. Elizabeth is by far the best set of lashes I have ever had. I was always unhappy to walk out of these places looking like Minnie Mouse lashes -she took her time and my lashes turned out full and natural. I will be back to Elizabeth from now on!
Crystal did a great job with my hybrid lash fills! She’s super sweet, professional and on time.
They are amazing, I have been going for years. So sad I will be moving .
Great experience!! Elizabeth walked me through everything she was doing and was so sweet! I am obsessed with my lashes, she did such a good job! Definitely making my second appointment here in the future!!
Crystal is wonderful and very professional - she is on time and welcoming me after a very long work day. My lashes are beautiful, lasting and after having lash extensions by two other professionals - not being satisfied,Crystal, by far, is top notch. Highest recommendations!!!
This place is top tier! I had recently moved and was looking for somewhere to get my eyebrows done. I have been with both Brooke and Daniella and they are amazing! Very clean and take the time to understand exactly what you want! Great location!
Elizabeth is knowledgeable and a great person and very good at what she does. I recommend her highly.
Regina was so kind and personable! My lashes look great and two days later still look perfect.
Ive seen Regina and Elizabeth I would recommdend seeing either one of them. They both did an amazing job.
Crystal was amazing! It was my first time getting lashes and she made me feel comfortable, she explained everything for me and answered any questions I had. I’ll be returning to her in 3 weeks for a fill❤️
I am faithful to Crystal! She does such an amazing job with tinting my lashes as well as curling them!!! I am booked through February 2022 with her! I HIGHLY recommend her!
Go see Brooke! She’s knowledgeable and will help you decide what type of lash extension to try. She’s kind, courteous, and friendly. :)
Taylor did an amazing lift and tint on my eyelashes. Very professional and they came out flawless. I would recommend her to anyone!
The lash lounge Rochester has always been very accommodating since the day they opened - they hire top stylists who are trained very well. I specifically am writing this review for my stylist Marley - she truly embodies the meaning of good service and work ethic. I have been coming to the Lash lounge for over two years and she has always accommodated my time and her services are phenomenal I have never had an issue with falling lashes or clumping.
Daniella is the most incredible lash extension artist ever. Love her so much. My lashes are always done so quickly, so well, so professionally, and they stay on forever!
Professional, clean. Great appt with Crystal. Will definitely return
Crystal was fantastic! I had an eyelash lift done and she explained everything and kept checking up on me. I would go back!
Crystal is really sweet and really makes you feel comfortable. She’s super gentle and captured what I wanted perfectly. She goes out of her way to make sure you’re happy! 10/10 recommend.
Daniella was amazing!! She was very informative and gentle and made sure I was comfortable the entire time. Definitely will be going back and recommending to others.
Regina was so nice! She did a great job on my lashes.
Alicia is awesome! Love my lashes!
It was my second time getting my eyelashes done and I love the results. Brooke was so sweet and gentle. She did an amazing job on my lash lift and tint. Will for sure be back to see Brooke.
Taylor did an amazing job with my volume lash fill! It was very relaxing and clean. Highly recommend!
Brooke was PHENOMENAL (again!!). She literally takes the time to get to know you and understand what you want exactly! She is so knowledgeable and helpful when it came to understanding products and what I should be doing to keep my lash extensions lasting longer! The staff is so friendly and facilities are so clean! I will never go anywhere else, this place is definitely worth the money!
Taylor was great! I went in for a lash lift and tint and love it! Such a good experience. Definitely recommend.
Elizabeth is wonderful! I got a lash lift and they look amazing!
I had an eyebrow and eyelash tint as well as eyebrow threading done with Charlene. My experience was great and Charlene did an AMAZING job! Highly recommended!
Melissa did my lashes and I adore them so so much, Ive never had lashes before so I told her what I wanted not knowing exactly how to describe them and she did exactly what I envisioned and they look so good. 9909391829283830192929/10
Daniella did a wonderful eyelash lift and tint. I highly recommend
Ive see Melissa 3 times now and she has been great! I love my lashes. She takes her time and really listens to my concerns. The lounge is clean and peaceful and also has great music. So far a really awesome experience!!
For my first visit at this location I had a stylist in training named Elizabeth. She did a wonderful job on my eyelashes and I will for sure use her in the future when our schedule matches up. The place was clean, the staff was professional and the prices were reasonable.
Had first full set of eyelash extensions done by Crystal. She was amazing! Ive never had extensions done before and Ive always been weird about others touching my face. She made me feel comfortable and answered all of my questions. She rocks! She did an awesome job with my more natural classic extensions, exactly what I was picturing.
Charlene is the best! Always on time, amazing customer service and absolutely love my lashes every single time! Definitely recommend !!
Taylor does an amazing job with my lashes. Retention is great!
Crystal is AMAZING! Thank you again for the best lashes
I have been coming here for over one year, I have had a membership for who knows how long at this point. I haven’t had any complaints, but today I have never been more disappointed. I called to be 10 minutes late, but drove as fast as I could and was only going to be late by 5 mins. Mind you, I live more than an hour away and out of all days today my gps wants to take me to the wrong location. I call the store to inform them and they can longer take me in today. After driving more than hour to come to this place, the only thing they can do for me is book me another appointment a week away from today. There was no trying to squeeze me in or any consideration to find any type of resolution besides the one they gave me. I will definitely be reconsidering my monthly membership here, I do not feel like they tried at all to keep me content, I’m more disgusted if anything with the service I got today.
Brooke was my tech and she did an amazing job. She gave me my first extensions and i couldnt be happier.
This was my first experience at The Lash Lounge. The staff is very friendly. The salon is clean and the atmosphere is nice. Melissa did a great job with my brow threading and tinting!
Charlene is awesome. Very knowledgeable about all of the different lash styles. Appointment booking online is extremely convenient. Take advantage of the monthly membership specials!