Organize It is the best place to shop for someone like me. I am a professional organizer and I purchase most of my clients items here. Most homeowners (my clients) struggle with making their spaces function - but with many of the products at Organize It, this makes my job easier. Thanks Organize-It!

Terrible experience. The product I received was very low quality for a very high price - $120 for a 4 number address plaque. Customer service was rude and refused to make this right. Be very cautious dealing with them.

I recently ordered brackets from Organize-It with the expectation that they would be delivered in a timely manner (customer representative said the package should arrive on time when shipped via Fedex Ground). Instead the package was shipped through FedEx SmartPost, and arrived a full week later than expected (kitchen countertop had already been installed, so the brackets were no longer needed and returned immediately). FedEx SmartPost was never mentioned as a possible shipping option by the customer representative during our phone conversation. To add insult to injury, shipping costs for the brackets were not refunded because a promised delivery date was not provided per the Organize-It representative who responded to my complaint.I understand that businesses cant control all aspects of the shipping process, but most can guarantee a general arrival time within 1-2 days. Ive never been (mis)treated this way before by an online business. There have been delays in shipping, but all of them were handled differently where the customer and not the business came first. Amazon would quickly lose its customer base if they handled shipping & returns like Organize-It.What should have happened is that the package needed to be held once it became apparent that it couldnt be shipped via Fedex Ground, and the package would likely arrive late per the tracking information supplied by Fedex SmartPost. I should have been notified immediately, so I could make an informed decision before the package was shipped (expedite shipping, cancel the order, etc.).In addition, Organize-It needs to clearly state at the top level of their website that shipping may be significantly delayed well beyond the posted shipping times due to the use of a different shipping method (not buried somewhere within the site), and that Organize-It will NOT pay for return shipping under ANY circumstance.I strongly urge all potential customers to stay as far away as possible from this sham of a business, and buy somewhere else. Caveat emptor or let the buyer beware.>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>Rebuttal to owners response (dated 9/25/19):To prospective customers: Would you buy products from a business that would rather be right -- even if it means stretching the truth -- than make things right?- The clearly stated shipping policy is buried on a lengthy Shipping Information web page (never mentioned once by customer representative when ordering), and the supposed savings in shipping were not passed on to me.- Per the official FedEx website, using the check transit times tool for FedEx Ground and entering Organize-Its zip code, the package would have been scheduled for delivery to my location in California in 4 business days. Since the package was picked up on Mon. (8/19), it would have been delivered on Fri. (8/23).Also notice how the owner didnt address Organize-It not alerting me beforehand that the package was being shipped using a different method, which would adversely impact shipping time? Also crickets in regards to not paying for return shipping under any circumstance. So before you buy, check out their one-sided return policy:Customers are responsible for all shipping costs. We do not refund shipping costs for your order nor do we pay for you to return items to us.The only thing that makes me bitter is the fact that expedited shipping was not needed to receive the package on time, and the only reason the package arrived late is because it was delivered via FedEx SmartPost and not Ground.

Organize it has some great products and they are a local michigan company. Worth buying from.

It couldve been better.

Great organizational store