Julie and Beth are both efficient and professional. My hearing checks are thorough and everything is well explained. I have been a customer since 2018. I highly recommend this Connect Hearing office.
The visit was great as usual. Beth is always a pleasure to work with. I dont remember the receptionists name. She was a sub for the day. She was wonderful. She noted I had not been in to get my hearing aids serviced for quite some time and made an appointment for me. That worked out for the best because the speaker in one of the aids was not working.
I was treated promptly and professionally by Julie and Beth.I will continue to use Connect Hearing.
Very professional. Fully answered all my questions. Very open and friendly staff.
Beth took care of my issue quickly and efficiently.
Julie and Beth are a great team. I really appreciate working with professionals who really know what they are doing!
This is not a place I want to deal with for health issues. They obviously work on commission and the person I dealt with was more interested in selling me a product than answering my questions so I could make an informed decision. She interrupted me mid question and answered what she thought I was going to ask then jumped right back into her presentation. When she interrupted me the second time I cut her off at the knees and concluded by asking for prices.I have been a professional salesperson all my life and I know when Im being sold. I have also learned the value of listening which is a skill she needs to acquire. When it comes to my health I want information so I can make an informed decision. This is not a time I expect to be sold.After my appointment I did a lot of research on hearing aids and determined she has a decent product. But there are other brands out there and I found one more suitable to my specific needs, found a professional health care person who handles this product, began my trial and will soon make my purchase.As I said, she does have a decent product so you make your own decision. Do you want to be sold on something or do you want to be informed so you can make your own intelligent decision.
They couldnt have been nicer. Friendly, caring, efficent, knowledgeable and interested in me not just the problem I brought to them. Very relaxing environment! I will surely share my experience when I can so others who need you will know the best place to go! THANK YOU !
Very good at what they do!
Excellent service in solving my hearing concerns. Very knowledgeable.
Staff are all very friendly and always competent at what they do. My wife and I both have impaired hearing and we feel our care has been exemplary. I am a retired physician the explanations are always technically spot on in my estimate.
Kind and caring .
My first visit with Connect Hearing. I was very pleased with Beth and her expertise. She explained everything in a way I could understand. Julie, the receptionist, was kind and informative. I would highly recommend Connect Hearing.
Prompt friendly service. Thanks Beth. Al Johnson
Beth Turek at Connect Hearing in Rockford was an excellent specialist,Took care of me right away, was very kind and considerate. She is a valuable asset to the business.
Top notch service. Always helpful. Best in hearing aids and follow up customer service.
No waiting. Friendly staff and very efficient. Would recommend this place to friends and family.
Julie and Beth are phenomenal assets to the company. They are very knowledgeable about the products and very good at troubleshooting problems that arise. They are strong customer advocates and very friendly and supportive of the customers and their issues. They are truly a GREAT ASSET to your company.
I have been hearing impaired for a while. My hearing aides were over 5 years old when I went to Connect Hearing. They were one step down from the best when I choose them. Beth Truek is a professional In every sense of the word. She explained everything about my options to improve my hearing. I am now wearing State Of The Art hearing instruments that are more efficient, comfortable and are linked to my I-Phone with a free APP! I was so pleased I convinced my wife to also see Beth to get a baseline exam for her peace of mind. I highly recommend Beth Turek and her facility for all your hearing concerns!
Actually this is Coralee. Very pleased with Connect Hearing. Beth and Julie checked out my insurance and found they could match what my insurance offered and saved me money. Just got new Phonak Audeo M hearing aids. Learning all the fun things I can do with them now that Im hooked up to Bluetooth! Thanks!
Beth Turek is a Nationally Board Certified Hearing Instrument Specialist who studied Audiology as a post graduate of Northern Illinois University. Some of the most highly experienced hearing health professionals in the world share this distinguishing symbol, NBC-HIS.Beth has a passion for helping her patients hear better while having fun doing it. Due to her lifelong hearing impairment, Beth will provide you with a stellar level of care and concern that she knows you demand in correcting your hearing.Come, hear life - fully on! FREE 2 WEEK TRIAL *
I am always treated very warmly. My hearing is tested on a regular basis and my hearing aids adjusted to deal with any hearing changes. I am very satisfied with the hearing aids and the service I receive
Visited today April 16, 2019,enjoyed a very nice conversation with Julie, in just a few minutes Beth escorted me back and checked my hearing, cleaned and adjusted my hearing aids all in a very friendly and professional manner. Enjoyed it all, Five stars to both
Beth is the best of the best. I enjoy working with her and Connect Hearing. She makes sure I have the best for me and my needs.
Beth is so helpful at explaining everything and patient as well. Julie is also very patient. They both go above and beyond!
All staff members very nice. Knowledgeable on hearing loss as well as hearing aids.
Excellent staff great job explaining what too expect. Very knowledgeable .
A great staff who cares about your success.
Thank you for getting my hearing aids taken care this is tbe best i have ever heard i hear things i never heard thank you beth and julie
Very nice staff and good service explained everything very thorough
Julie and Beth are AWESOME! I can finally hear! Very knowledgeable people!
Connect does a fantastic job keeping my hearing aids doing the best for my hearing, KUDOs
Great service and a very friendly staff. Would recommend highly
Very friendly staff and good experience
Very good service with beth and julie
Knowledgeable, helpful and friendly staff.
Couldnt ask for better service!! Thank you Beth
Extremely helpful and pleasant
Staff is excellent!
You will be treated like family!
The staff knows their stuff!!
Always look forward to the experience!!!!