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AMPM Automotive
11800 Coakley Cir, Rockville, MD 20852, United States
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AMPM Automotive
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Br
Review №1

AMPM has been one of my greatest experiences and I myself worked in the automotive industry for 17 years. Yea, its pathetic!!! My first drop off was for the cooling system (radiator, lines, hoses) along with other multiple repairs. My car feels amazing!!! The second time was for suspension work (replaced all springs and shocks) and yet again, drives like new!!! Adam has made every experience so welcoming but most importantly has always put my mind at ease when I explained an issue and how worried I was, not because of them, but the vehicle itself. Every single matter discussed was taken care of, again with ease. I also had my Jeep appraised for repairs and even though Im unable to take care of it now, I will not hesitate to take it back to AMPM. As for the mechanic, he too has been great!!! Just the layout of the inside throws an instant sense of comfort. This will now be the only shop I take any of my vehicles too!!! Thank you so much: AMPM - Adam and Anthony(mechanic).

Ki
Review №2

I was recommended this place by a friend that races cars and can I just say....I am blown away with how friendly the staff is, how time-efficient they are with providing services, and importantly, I was charged fairly (not overcharged). I had gotten an estimate for my 2003 Chevy Tahoe before I even arrived and the estimate was spot on. I ended up dropping my car off after their hours and it was finished the following day by noon (I had all shocks replaced and a realignment). When I was able to call about the car, I was greeted with such friendliness. I got a run-down of my entire car, not just the parts they worked on. They are great with coordinating hours outside of their 8-5 hours if you work past 5. Super professional and the most important thing of all.... my car is WORLDS better and I am not exaggerating. Thank you so much! Totally recommending to anyone who needs repairs.

Pa
Review №3

Cant complain, relatively quick service with friendly staff. I would recommend for your automotive needs.

Ty
Review №4

AMPM is a great place with dependable service, prices, and communication. Adam and the rest of the staff are friendly, knowledgeable, and willing to take the time to talk to you. I will keep going back!

L
Review №5

They were very professional and courteous. The work was finished when they said it would be. I would definitely use their services again.

Co
Review №6

Adam was awesome and incredibly helpful! Will be coming back for all my auto needs

Ke
Review №7

I broke down on 495 did not know where to go . I Googled a shop and they took me in and helped me, I was very satisfied.

Ra
Review №8

I would recommend this shop to anyone that wants an honest look at their car and great service. They fit me in last minute and worked late to fix my car that day, not to mention save me a hell of a lot of money. Kudos to the whole team and Adam for guiding me through whole process and being up front about everything.

Sa
Review №9

I went for inspection, while there was no problem with the wipers, they failed the certificate to charge for a new one.

An
Review №10

I highly recommend AMPM Automotive! They are very professional and the quality of work is excellent. They did an MD inspection, installed new tires, and a wheel alignment. Everything was done in a timely manor allowing me to get my car back fast. Shout out Adam at the front desk for making the entire process stress free.

sa
Review №11

AMPM automotive is really professional and extremely thorough. They diagnosed a problem with my car that shops before hadn’t caught, fixed the problem, and gave me good recommendations for other work that was needed. They even towed my car to their shop when it wouldn’t start and had someone out to me within an hour of my call.I will definitely come back in the future. A+ client service.

St
Review №12

I got new tires, aligned, and an aftermarket tow hitch installed on my Tesla Model 3. Everything was done very well and the labor was reasonably priced. Its hard to find places that will work on a Tesla, so Im glad that I found a place that does it so well. I will definitely go here in the future.

Co
Review №13

Always honest, good pricing as well.

Ra
Review №14

Called them by mistake and I am glad I did.When I talked to Adam, i got a positive vibes over the phone, and when i arrived they check in the car with in 10 minutes they were working on it. I used the rest room while i was waiting, super clean and the reception area is modern and clean.

St
Review №15

This crew is awesome! I will always go to them for my car needs. I recommend them 100%. Its hard to find reliable car businesses these days. My car war fixed in no time. Thanks to AMPM Automotive and Adam!

Ka
Review №16

AMPM is by far the best mechanic I have ever encountered -- if I could give more than 5 stars, I would. I have an older car, and they are always honest with me about what repairs are or arent necessary. They treat their customers like friends/family, which is refreshing and much appreciated. Would 100% recommend!

Ma
Review №17

Very pleasant experience. No waiting with appointment. I was told I could use some expensive servicing, but that it wasnt necessary for my 11 year old car. I appreciated the honesty and not being upsold. They ended up just topping off the fluids for a nominal amount, and I was on my way.

Da
Review №18

Adam is the best 👌 he really goes out of his way to help anyway he can. This is the only place I will ever take my car 🚗

Ro
Review №19

Went to AMPM automotive extremely last minute to get preventative maintenance done on my car before a long road trip. They were extremely accommodating to my needs, Adam squeezed me in and took great care of me. I honestly wish that I could give more than 5 stars. Would 100% recommend and will definitely be returning. THANKS GUYS YOU’RE THE BEST!

Ga
Review №20

I was recommended to Adam Hollander @ AMPM by a close friend to fix my side mirror. Throughout the entire process I easily saw why. He was very knowledgeable, trustworthy, and got the job done in no time. Whenever myself, family or friends have car issues I refer them to Adam Hollander to get a fair consultation and/or job done knowing they have a trustworthy mechanic at work.

Jo
Review №21

Adam is the best! He kept me updated day by day throughout the process of my car getting worked on. This shop is overall fantastic.

He
Review №22

These people are honest people that only want to help. NO shady business, tricks, trying to get your money, none of that! I was in an extremely tough situation and the owner Steve even went above and beyond to help my family out. Never met such understanding people in the car repair/towing industry before. Their towing service is the best in all of Rockville, came all the way to Laurel for only 105$! 100% recommend.

Sa
Review №23

Great staff, very experienced mechanics and not as expensive as dealerships. They not only work hard to save you money on unnecessary parts but offer few different options and have always stood by their work. Adam the guy at the front desk is beyond helpful

Ma
Review №24

AMPM Automotive are a professional establishment that delivers great results. I will be coming to this shop for any car needs I may have. Thanks for the service.

Gr
Review №25

They gave me an estimate over the phone and charged that exact amount. They worked fast. I will definitely go back.

R
Review №26

I went here today to have my tires rotated, brakes and suspension. I was greeted by Adam who was really cool and professional. He took my info and was my point of contact.When I called to check on the car, he informed me the brakes were fine and had them rotate the tires. He also said they couldnt hear the sound.I felt that he was sincere in his approach and that the shop was honest in its. They could have said a bunch of things were wrong and they didnt. I have an appreciation for dealing with honest businesses and this is one. I will definitely return for our families cars.

Ri
Review №27

New to area. Dealer quoted price of over $400 for front brakes so we looked around. Good customer service and fair price.Fixed promptly for about $280. The man showed me the brake pad afterward and why it needed replacement.A bit hard to find, they need better signage.Otherwise, very happy!

Sa
Review №28

It was my first visit last weekend 2/16/2019. Had a great experience here, great customer service and nice clean waiting area. Adam is very nice and he explained what was wrong with my car before any service could be rendered. I will definitely be going back.

Ra
Review №29

AMPM Towing was very quick to respond when I called needing help. My car wouldnt even start, but they quickly managed to get it on the tow truck anyway and were very nice on the drive to the repair shop.AMPM Automotive then was quick to repair my car. They were working late on another project anyway, so I was even able to pick my car up a little bit later than their normal hours. Everyone was really friendly, even though I was a bit distracted as I had a presentation at work I really needed to get to. I will remember them for future repair needs!

Ga
Review №30

Driver called within the time frame provided by my insurance roadside assistance program. He also showed up at the tine agreed and was able to move vehicle without any issues and stated they would handle all the paperwork with insurance carrier. I highly recommend their services. Punctual, respectful, responsible and reliable. Keep up the good work!

Hr
Review №31

Professional and fast service. Very satisfied!

Be
Review №32

Responsive on Yelp and easy to get the inspection done. Moving from out of state the insurrection angered me, but Adam addy the front was understanding and they worked with me on pricing. Military friendly and honest guys. Recommended using them.

Xi
Review №33

I called Friday afternoon and asked about state inspection. Alan was so nice to tell me that he can fit me in on early Saturday morning. I called so many places before this call. They all told me that they dont work during weekends. The inspection was done in about 1.5 hours. When I had couple questions about my special requests and questions, he was super nice to help me find answers and always get back to me soon. Definitely recommend AMPM automotive for my friends!

Da
Review №34

This was my first visit and being referred by a friend. Adam and team were friendly, professional and accommodating. Like that AMPM focus is on quality and not quantity.

Cl
Review №35

After another shop botched my sunroof replacement, I took my car to AMPM. Not only did they do a great job of replacing the sunroof, but were also very professional. Steve at the front desk was transparent, attentive and knowledgeable. I would definitely recommend their service to anyone who is in need of assistance.

In
Review №36

AMPM team did an amazing job for us not only once. We are using them all the time for our needs for our trucks and company cars. Pricing is competitive with no hidden fees and they are always doing quick and quality work. We have done more than 20 jobs with them without no issue.GREAT WORK AMPM team !!!

Em
Review №37

I was at Giant Food (on a Sunday) and went to get into my car and lo and behold my car would not start. I knew it being a Sunday would be difficult to get towing service but I found AMPM Towing and called and right away someone answered and I was able to get someone right away to assist me. The tow truck driver came right away...such perfect service. I was very pleased! Definitely recommend this company.

os
Review №38

Great service !

Te
Review №39

My experience at this auto shop has been great! They are honest, very skilled and the prices are good. Its better to go to a trusted mechanic such as this establishment.

Je
Review №40

They were fantastic! They said they would be there within 45 min, and were there in 40! They were quick, efficient, and most definitely reliable. They also charged me less than was quoted to me from other companies in the area. Will definitely use them again if needed.

Ri
Review №41

They arrived quickly and I was back on the road in 15 minutes.

Sa
Review №42

They called to let me know when they were coming. He was only supposed to tow the car, but he took the time to look at the car and determined that a jump was needed. After the car was running, he asked if I still wanted to have my car towed to the mechanic but I just drove. Driver was nice and efficient.

Ch
Review №43

Broke down in the late afternoon while out of town. Searched for a highly rated tow and repair company, and found AMPM on the net. The tow truck arrived earlier than expected (about 20 minutes instead of the estimated 45), and the driver was very professional and courteous. Once in the shop, they contacted me regularly about the status of my car, and had it repaired and ready to go by the next morning, all at a very reasonable rate. I would definitely recommend them.

An
Review №44

The man who drove the truck-- I think his name is Efren-- was super. Very friendly and efficient. He made me feel comfortable shortly after I had a car accident. You need more drivers like him! From Andrea Barron

Ja
Review №45

I was very happy with there service. They came quick. The driver was very polite, we talked all the 40 miles to my destination. When I need a tow again theres no fought Im calling AM/PM AGAIN.

Jo
Review №46

Great Service!! Insurance dispatcher called Towing Company and within 10 minutes AMPM driver named Lucky; yes thats his name Lucky with a personality to match cruised into my development.Great customer service All The Way!!!

Ra
Review №47

I was very pleased with every step of the process from the professionalism of the gentleman answering the phone to the drivers helpful nature and promptness. The driver arrived about 15 mins prior to his scheduled arrival time. The driver expeditiously and very careful not to damage the undercarriage of my SUV loaded it for the trip to my home. The driver allowed me to ride along with him to our destination and with the same careful nature my truck was unloaded exactly where I had requested. I would highly recommend this professional towing company to anyone stranded on the side of the road who wishes to get an excellent value and even better overall service experience. Thank you for coming to my aid, should I have the same unfortunate need for tow service I can say without a doubt I will be contacting AMPM Towing.

Ni
Review №48

So far my experience with them has been great. I needed them for a tow and they fixed my car. Price was very good! Im taking my car back again to get some more work done, hopefully it will be another good experience.They did some other work for me this past weekend as well (2nd time using them) and everything went well. Price was great and when I drove away I could already feel a difference. So far they have been very friendly and I feel very honest. I would recommend them to anyone in my family. I love my bug and they have been so good to her so far!

Ja
Review №49

I had a problem with my car in the area so they towed it to their shop, inspected the car, and gave me the best option for my car for the price. I told them Im a student and didnt have much money and they worked something out for me that made sense for a car this old. The problem came back a few days later and they took into their shop and looked at it no problem. The staff was always very nice and courteous, and service was prompt. Id definitely come back to this shop!

Sa
Review №50

The driver was amazing. He was really kind and considerate. I actually was working at the address he came to. He understood and waited 5-10 minutes while I served dinner. He was so kind hearted and I really appreciated his smile in an otherwise stressful time.

Ya
Review №51

Driver was timely and pleasant. Knew what he was doing, was efficient & possessed exemplary customer service including helping to clear accident debris from our neighborhood street. Thanks for a good experience under tough circumstances.

Ny
Review №52

Great place they actually listen to you unlike other places. The prices not to bad. Thank you so much will come again

Ma
Review №53

Great service, love that they are open on Saturday, completely honest and explain what is needed and when should it be done

To
Review №54

They checked on my Jeep early Monday morning after having it brought in Saturday afternoon. They found the problems, and gave me a fair estimate. They gave me a call, and I took a fair while to get back and give the go ahead with the job.Regardless, they had it ready the next morning, and I had no problems at all bringing my Jeep home back driving on I-495. Im sure if I didnt delay in my response, it wouldve been ready the same day.In either case, job well done, they have my business for any future repairs!

Sh
Review №55

Awesome service. Quick and even gave me information to their shop for future mechanical needs. Courtesy call with eta was very much appreciated

Br
Review №56

Great service, love that they are open on Saturday, completely honest and explain what is needed and when should it be done

Cu
Review №57

Great job! The towing was fast and they repaired my car well while I was on vacation. I have a classic car and was really happy that they stored it inside the entire week I was traveling.

su
Review №58

My car broke down due to alternator going completely bad on my 2006 Honda Pilot. Called GEICO and they hooked me with AMPM. It was a young Russian guy who was very knowledgeable in how to tow my completely dead car in a very narrow road. He was very nice, he got there quick, and got my car and I home safely! I hope he assists me again me with a tow again!

As
Review №59

Fair prices and great service, Adam was willing to work with me and I am overall very satisfied. Highly recommend

Ro
Review №60

As a shop owner without a tow truck, AM/PM Towing has been nothing but exemplary the numerous times I have used them for my clients. Courteous, professional & very easy to work with! Thanks to Damien and rest of the staff.

Co
Review №61

I was on my way to the grocery store to buy & make a special dinner for my husband on our wedding anniversary when my truck broke down. It took me longer to place the service call to our insurance company (for roadside assistance) than it took for AMPM to respond. The tow driver was very polite and professional, his truck clean and I was home within 25 to 30 minutes of his arrival. I would definitely recommend and use AMPM again if I have a option.

M
Review №62

They came in a timely manner. Very professional and knowledgeable. Definitely going to be doing business with them, again.

Ju
Review №63

Super fast tow on Saturday. They kept me updated and were too nice with the whole experience.

Jo
Review №64

Absolutely a great place. My tow truck driver was the best very careful and very courteous. Fast response time. Thank you!!!!

Sa
Review №65

I got frequent most effective repairs here. Even though his shop is 30 minutes away from my home, I wont be going anywhere else should I need any repairs in the future.

Ch
Review №66

Nice place and they get you in and out fast

He
Review №67

Great service, love that they are open on Saturday, completely honest and explain what is needed and when should it be done

Co
Review №68

Good prices, Fast service, clean store and friendly reception. They explained the problem thoroughly bordering on a fun lecture, and broke down the cost/time of repair sufficiently. Only bump I had with them is the price of the parts which can run you 2 or 3 times the cost from OEM/other retailers. Other than that they are one of the most honest mechanics youll meet in Rockville.

If
Review №69

The young man is very knowledgeable. Initiates interaction and communicates appropriately. Great job

De
Review №70

FAST service that met all promises made in advance. Great place to get Maryland inspection and any required work to pass it. Waiting room has comfey chairs, wifi, Netflix and AC so waiting even 5 hours wasnt tedious. Ill be back!

Je
Review №71

Arrived well before estimated time.The driver took extra care when loading and unloading the car from the flat bed.. Excellent job at a fair price.

Bl
Review №72

They were great! From the person over the phone to the guy that came to pick up my car. Very helpful. Thanks!

Ar
Review №73

They arrived earlier than projected which was a blessing for the car lockout service provided. Thank you so much for the appreciated yet valuable service you provided.

Li
Review №74

He knew exactly where I was and arrived very quickly. He was also very careful with my car. Thank you

Ti
Review №75

Two thumbs up. Dennis did a great job. And was corteous, professional and efficient. Well done.

Ry
Review №76

One of the best around. Adam inside was kind, professional, and understanding when it came to my situation.

Pa
Review №77

Avoid this place. Horrible. I left my car there and they told me that they will look it next day. I came next day and they told me come after weekend. I called them on Monday and they said we didnt have a time to look it and probably we will do it tomorrow. I walked in on Tue and that guy said that they check it but it will cost me more $1,000 because it will take 7 hours of labor.Then, they tried to sell me some of thresh cars that have on their parking lot.I stopped, and I realized that they didnt look it at all because when I had asked them what was wrong and do I need to replace whole engine they didnt know to expain.I took my car and fixed it at other shop and it cost me $420 with all parts.So, avoid this place. The worst shop I have ever been.

Is
Review №78

Nothing else to say except best service with the best pricing i used them to fix my car and my rzr .Highly recommended !!!

Ke
Review №79

I needed roadside assistance at 1am on Monday morning in silver spring md, Marlon was my driver and he was quick to arrive and drop off super professional by far the best tow I have ever experienced even though needing to be towed is never fun Marlon made the experience truly exceptional and stress free hands down 5 star service

Jo
Review №80

Excellent customer service. Arthur was professional, customer friendly, and quick. Thank you all for making a terrible start to my morning a little bit better.

Cl
Review №81

Great place, quick service and reliable job. I had my starter motor replaced a couple of weeks ago and its running perfectly again.

Ro
Review №82

The best service ever! The price was reasonable, the the driver was very polite and professional! Strongly recommend this towing company to everybody!!!

Ma
Review №83

I had an AWESOME tow truck driver!!! He actually caught my wayward puppy after she escaped my house. I definitely recommend this company!!! A+++

Es
Review №84

Fantastic service! Rapid, competent and friendly response. They are the best!

Ca
Review №85

The work was done quickly on a weekend and they got me back on the road

Eb
Review №86

I had a GREAT experience with AMPM Towing! They were very Professional & Proficent. My tow operator Kevin explained everything to me, he was Excellent!!!

An
Review №87

David was professional and courteous and quickly got my car running again. Overall I had a great experience with AMPM Towing.

Da
Review №88

Dee was fantastic. I was desperate and he came out himself to help me unlock my car much sooner than I expected. I am extremely grateful.

Ma
Review №89

The driver did an excellent job on time service called when he arrived at the pick up location. Also called on his way to my residence .Did a fantastic job.very impressed.

Jo
Review №90

I have use a lot of towing company in my day and got to said if I could give 10 stars I would the service perform was outstanding the guy really know his stuff again I would highly recommend that tow truck company

Al
Review №91

Incredibly kind and enjoyable service providers. Met with me even after closing and went above and beyond to help me out!

Ro
Review №92

My driver Kevin was just plain EXCELLENT. He went out of his way to help me with a flat tire that ended up being a minor nitemare. It could have been frustrating but Kevin held his own. I cannot say enough about my experience with Kevin and AM-PM. This operator was number one. How do I know? I drove a wrecker for over 15 yrs back in my younger days. ( we actually had to get out of the cab to hook up- lol) Thanks Kevin, your attitude and expertise was impressive. Ron

Ru
Review №93

Thankful for late evening service. Quick. Good customer service follow-up.

Ti
Review №94

Good communication and showed up in a timely manner. Everything you would want in a towing company.

Da
Review №95

A fast and honorable company; their tow driver was fantastic, and their mechanic even told me the least expensive way to repair the extra damage instead of trying to upsell so I could get back on the road sooner. Im very grateful they were in the area!

De
Review №96

Very quick to respond, i needed to be some where, and the gentlmen was very nice.

Pa
Review №97

My car broke down and my insurance company scheduled AMPM Towing to tow my car. AMPM towing called me two times and was prompt in arriving on site where I was broke down. I was towed back to AMPM Automotive for repairs. AMPM Automotive put my car in the shop immediately and gave me an appraisal within 10 minutes. The repair cost was comparable to surrounding businesses and Internet searches. The front desk, customer’s waiting area and bathrooms were very clean. The owner and shop engineers were very hospitable, asking me several times if I wanted or needed anything and offered me the remote controls to the TV to watch anything that I wanted. I recommend AMPM Towing and Automotive and I will use their services again if in need of towing and/or repairs.

Ke
Review №98

The service team at AM PM Automotive were fast and customer friendly. I was back on the road with reliable transportation thanks to Kevin and Tito.

my
Review №99

Everything perfect and good tips.

Me
Review №100

Very professional and always on time, great folks to do business with.

Information
51 Photos
100 Comments
4.8 Rating
  • Address:11800 Coakley Cir, Rockville, MD 20852, United States
  • Site:https://ampmautomotive.com/
  • Phone:+1 301-822-4694
Categories
  • Brake shop
  • Auto repair shop
  • Car repair and maintenance
  • Tire shop
  • Transmission shop
  • Vehicle inspection
  • Wheel alignment service
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–3PM
  • Saturday:Closed
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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