Took my dad to Hearing Healthcare and am very pleased. They were professional, respectful, and it was an overall good experience. The appt went smoothly and they explained how my insurance worked.
Everyone is very professional and knowledgeable. I highly recommend anyone concerned about their hearing or in need of an audiologist to Hearing HealthCare.
I brought my mom to check her hearing aids. Christina was wonderful, kind, patient and able to instruct the caregiver and myself as to the exact placement of the hearing aids for her best hearing experience.I highly recommend Hearing Health!
My experiences at Hearing Health Care have always been good, and the level of personal service would be hard to match
The service was quick and easy. The staff was polite and courteous. I would recommend this hearing service to new parents.
Everyone I met was friendly, knowledgeable and extremely competent. I was nervous about these hearing tests, but the process was simple and they did an EXCELLENT job in explaining the results. I left with a clear diagnosis, next steps, and potential solutions to my issue. I couldnt have asked for a better experience.Also, all COVID and other hygiene standards were clearly met.
A Very positive experience. Staff is very knowledgeable, friendly, supportive and efficient. Very patient, spending a lot of time with me, while answering all of my questions. Nice not to feel rushed. Highly recommend them.
Excellent personal care. Have been a client for over 5 years. I highly recommend!
Have been a patient here for years, and the entire team is warm, welcoming, and kind. Couldnt ask for a better office. 😊
Very friendly and responsive, I had an emergency hearing aid repair needed while on a visit to the area. They had the needed part and were able to repair it quickly without charge. If I lived in this area it would not hesitate changing to their audiology practice.
I have nothing but good things to say about my experience with Hearing Healthcare Inc. My audiologist Mary Schwarz BA could not have been more professional, calming, patient or through. I highly recommend HH Inc. for testing.
Dr Deak & her student intern Cali Yancey were great. They were attentive & listened to the problem I was having with one of my hearing aids. The diagnosis as to what needed to be done, was stated promptly. I have been with them for many years now.
Jennifer listened carefully to our concerns. She then provided us a detailed description of hearing aide options and what was most appropriate. She helped make an important and expensive decision much easier, while empowering us to move forward. Thank you for providing excellent customer service!
This was my first time visiting Hearing Healthcare Inc. I made an appointment with Alexi and she was very pleasant and accommodating. She sent me a couple of forms that I completed at home and it made the process when I went to the office much easier. I met with Dr. Deak who I found to be very personable and professional. The purpose of my visit was to see if it was possible to fix the wire that is attached to the hearing aidr. I was very happy that she was able to fix it on site. We had a brief discussion about my hearing and the different types of hearing aids. While I was with her I scheduled an office for a hearing test. She also checked my ears to determine if they needed be cleaned due to wax buildup and she said I should see someone.
Professional staff very detailed orientated. “Cali” did a great job running my tests, answered my questions and took the time to make sure everything was covered. “Kudos!” They evened laughed at my lame jokes! Would highly recommend them for all your hearing needs.
This place is amazing. They were so nice and accommodating for me and my 3 month old. She was hungry and needed to eat so they let me breastfeed privately and since my girl takes a long time and was not in a good mood they even did the test as she continued to eat. Then even better they offered to let us stay until she was done and ready. It was such an amazing experience and it was obvious how much they really care about the clients.
Professional, courteous and good problem solvers. Dr. Deak does a great job.
Had positive and efficient meeting with calli to resolve issues with my hearing aid
She was very professional and personable and did not rush through the exam. She also asked a lot of questions to better understand possible issues. I would definitely go there again and I recommended to my wife that she go there as well.
Excellent customer service 👏perfect time not waiting for hours
Hearing Health Care is a professiona and personal audiology office. The audiologists are competent and engaged in the needs of the patient.
Dr. was very professional and explained things if I had any questions.
I gave my highest rating “5.” When I got home I could hear the bird’s chirping and my wife was happy. 😊❤️👏👏
Outstanding! I returned to the area 2 years ago and all my interactions with Dr Deak and Hearing Healthcare have been hugely satisfying. I feel like they are looking out for me. Twice they advocated for me and my hearing aid warranty (to my advantage). My hearing has been the priority and I appreciate it very much.
Quickest audiology appointment of my life! Everyone was very kind and Dr. Kris was able to give me so much information regarding different hearing aids and help me choose the best one for me.
I had a wonderful visit at Hearing HealthCare. Everyone is so kind and so helpful. I was impressed by their knowledge and expertise. I highly recommend them.
Today I had a hearing check up with Chris who was very professional, patient, and caring. She made a recommendation for a new hearing aid system used when one ear has good hearing and one doesnt with the bad ear being unaidable by a hearing aid in it alone. She explained the system in a low pressure manner. Having had no luck with the current aid, I said Id think about the new system. She changed the microphone on the current hearing aid to see if it might provide some hearing in the bad ear. Well see but its worth a try. I highly recommend her group of PhDs in audiology to anyone with a hearing loss.
I took my 8 month old son for his first hearing test at this place and as soon as we walked in to the office we felt so welcomed everyone was so nice so friendly I couldn’t have asked for a better doctor to do my sons hearing test. Highly recommend!
Ive been going to Hearing HealthCare, Inc., for years. They are great to deal with, knowledgeable, friendly, and caring. I will never go anywhere else!
Very personable, knowledgeable, and helpful, making adjustments as needed.
Absolutely, 1000%, the BEST place to go! They take really good care of you here. They go above and beyond to make sure that all your questions are answered and that you are happy with the care you received. Wouldnt dream of going ANYWHERE else EVER!
Best office and most professional staff. Knowledgeable, always helpful. Im super busy and they always make time for me, always prompt. If youre thinking about getting hearing aids, or want to check your hearing I wouldnt go anywhere else. You wont be disappointed. Its an important decision so make the right choice - Hearing HealthCare is the right choice for me!
Great location and the staff here was super friendly and helpful. Will return for any additional hearing needs.
Very kind and professional staff, they take the time to answer any/all of your questions. No pressure whatsoever in choosing the Hearing aid model that best suites your needs and finances.Excellent customer service and I highly recommend them!
Very knowledgeable and customer focused Audiologists whose priority was clearly to improve my ability to hear and not just to sell Hearing Aids. Because of COVOD-19 I had the opportunity to work with 2 different outstanding Audiologists Nicole Riccio and Kristina Deak. From the initial experience and help in selecting a new hearing aid that met my needs through follow-up to make sure I am getting the most effective use excellent. I highly recommend Hearing Health Care.
Waiting time was short and the staff was kind.
The staff here have repeatedly been helpful and kind with my elderly father, who has some cognitive challenges after a stroke. They are patient and thorough with him and are a real partner with our family to make sure he has everything he needs to aid his hearing.
I refer everybody here! I consistently have professional service and kindness, wouldnt go anywhere else!
Patient and understanding service, Gina was able to take care of my hearing aids curbside and was able to easily reschedule my appointment when I completely forgot about the originally scheduled time.
Excellent as always
The professionalism of the whole team
Patient and very knowledgeable on ALL hearing issues. e
The area was so friendly. I love the place. It was a cool and gorgeous view.
The professional and support staff, could not be more courteous and responsive. They could not be better.
Dr Kristina Deak does a wonderful job helping people hear better. My mom is 90 years old, and Dr Deak was so patient and understanding when helping my mom complete a hearing test. I was very impressed. Also, her receptionist was very kind and even got my mom a drink of water when she overheard my mom tell me she was thirsty. I would highly recommend Dr Deak to anyone struggling with hearing loss.
I have been working with them for 10 years or so. I just got my second hearing aide. The staff has been professional and very supportive. Worked through all issue and answered all questions. Appointments start on time and are efficiently run.
Very efficient, accommodating and knowledgeable staff with excellent bedside manners
I play music in a Rock Band and have been worried that I am ruining my hearing. Wearing earplugs had not been an option because I also sing. Thank goodness for Dr. Williams! She suggested I get the kind of ear plugs that reduce the decibel level across the entire spectrum so that Im protecting my ears while still hearing what I need to.She was kind, efficient, tested my hearing (which is much better than I feared!) and fitted me for the plugs. Shes also super nice.I highly recommend Hearing Healthcare!
Excellent experience. Attentive doc, thorough examination, clear explanation of results.
HHC has helped improve my hearing for over 15 years. When my present hearing aids needed a small repair I got a prompt appointment and the work was done promptly and efficiently.
Great experience! My 6 year old daughter was so nervous beforehand (not typical of her) and the audiologist was fantastic with her. Very kid-friendly and really put her at ease.
Great service experience. Kristina is very knowledgeable, professional, helpful and friendly. I received top notch assistance in resolving my hearing issue.
Very professional, knowledgeable and pleasant. In this day and age, Thats saying a lot about health care services.
I made a same say appointment on Friday at 4:30pm. I usually see Kris and she was on vacation so my appointment was with Gina. It was the first time meeting her that day. She helped me with my Bluetooth issue and was very helpful. Turned out that the issue was more on my phone than my hearing aid. Nevertheless, she did go above and beyond to make sure I walked away happy. I have been a loyal customer for a few years now and will continue to do so :) .
Hearing HealthCare is a good business. They took care of testing my son and providing documentation for me to give to his school. I initially posted a concern I had which was promptly addressed and corrected.I appreciate the service provided by the Practice Manager, Ms. Trant and Dr. Burke in their responsiveness. I can tell they care about their business and customers.
Have been using Hearing HealCare for years. Excellent audiologists with good bedside manner and lots of patience. Great knowledge of hearing aid technology and products. Highly recommended!
I have been going to Hearing Health Care for several years and everyone I have dealt with is first-rate, friendly, and extremely helpful. They stay in touch with you, and provide excellent service.
We highly recommend Hearing HealthCare for all hearing help and assistance. They care about you and do what is best for needs. Very soft but efficient.
First, Iwent to Costco and tried a pair on, but the person working the desk was not an audiologist and really couldn’t fit me properly because she said I had wax in my ears, and didn’t even try to rectify the situation even though I saw that she had the equipment to do it. They were much less costly than the ones I am trying now from HHC and for good reason!!!They didn’t have all the features I wanted, and while i heard clearly, there was just something off about them that I just couldn’t put my finger on.The aids I have been trying now for a week are much more superior. The batteries are rechargeable, and the aids themselves are very unobtrusive, although I’m not one to really be so vain that it would bother me that people saw that I am wearing hearing aids. While not cheap, I believe that you get what you pay for. If you buy $1,600.00 hearing aids vs a pair costing 3 times that much, you are going to get what you pay for!! So far with these hearing aids, I am having a great experience!!!!
I have with them for more than 15 years — the audiologists are exceptional and attentive to patient needs.
As always. Knowledgeable, professional, friendly with very timely appointments. Been a patient for almost 15-20 years.
Very helpful and understanding staff of professionals. Modern technology and services just keep getting better.
Some 10 years ago I bought my first pair of hearing aids. About 3 years later an audiologist fitted me with hearing aids with upgraded capabilities. 2 years ago I consulted Dr. Kristina Deak who fitted me with Resound LINX QUATRO hearing aids and a TV streamer.Thanks to Dr. Deak my life is changed. I can hear and understand people. Bluetooth streaming from my Android phone and TV provide excellent clarity.The service, care and attention provided by Dr. Deak has been fantastic. She has made periodic adjustments to deal with changes in my hearing. Dr. Deak is always responsive and highly professional. Shes also very nice.
Friendly and very professional staff. My 2 year old son is not very cooperative nor very trusting when it comes to medical proceedures. The staff was able to keep him calm and not press him when he refused one of the tests. The office is also very accomidating for small children.
Dr. Sienna Burke is very smart and provides top-notch service.
I love this group, will never go anywhere else! They all are professional, kind and very informative!
Hearing HealthCare has been my hearing health provider since 2010. They were very helpful during the hearing aid selection process as well as afterward when adjustments were needed.If you are considering hearing aids, they have very comprehensive tests that will show the extent of your hearing loss, and provide the basis for mitigating your disability.
The experts at Hearing Health Care (Dr Kristina Deek) were able to clean my hearing aids and make other suggestions for my hearing!! The front desk team was able to schedule my appointment.
I had a wonderful visit with you!!!
Just returned from another satisfying visit with Dr. Deak. The service continues to be top-notch. She and the facility have my highest recommendation.Here is my earlier review: I have been a patient at Hearing Health Cares Rockville office for several years, and Im pleased to recommend it as a first-class audiology practice. The facility is beautiful, the office staff is friendly and efficient, and my audiologist, Dr. Kris Deak, is simply wonderful. Shes very knowledgeable about the hearing aids she recommends, and is a remarkably caring person, always taking the extra step on behalf of the patient. Outstanding service all around!
The providers are extremely experienced and knowledgable. Thank you Dr. Kris!
It is a wonderful time to be growing old when you can get people like these to help you overcome hearing loss!
Very friendly & helpful.When there is an issue with hearing equipment, HHC tries to repair it as soon as possible.
Hearing HealthCare Centers are the best audiology centers in the entire Washington -DC-Baltimore area. My experience with such centers in general began 40 years ago. I had worked with a variety of other offices and audiologists before HHC first opened their doors. Once I walked through those doors, I knew I had discovered the gem of gems. Everyone affiliated with HHC offers A1 first class professional care and always goes the extra mile to accommodate patients’ needs.Thank you, HHC! . Your Audiologists and office managers always provide kind, well-educatedPleasant, comfortable and compassionate care.
They are wonderful, professional and caring audiologists. I highly recommend their practice.
For many years, Kris Deak, my Audiologist, has been patient and supportive. Kris provided timely and sometimes ad hoc assistance (wet aids) and has shared interest and innovative ideas for improving my listening skills as well as my hearing.
A perfect balance of compassionate healing and lucid professionalism!
I have been a hearing aide wearer for 7 years (I am almost 53). Most hearing aide wearers know that you dont just receive an aide and then make your annual appointment. The end. It is just the opposite. There are sometimes lots of fittings, questions, problems with the bluetooth, etc. and the hearing aide wearer needs to learn all the tricks. Hearing aides are complex little machines now and I have found that every audiologist is so helpful at Hearing HealthCare-- and wants to make sure they are meeting your needs for each appointment. My only wish is that there was one evening a week they were open and/or week-end hours (even once a month). It seems like hearing aide problems occur on the week-ends and evenings too. I work the same hours as they do so it is difficult to get a sub and leave work for appointments.
Dr. Clare Williams is very professional and caring. I highly recommend.
Dr. Kristina Deak is always attentive, accommodating, and manages to solve any problem encountered. I’ve been to Hearing Healthcare numerous times and the experience has always been pleasant.
Quick, responsive, and caring staff. They understand that when a hearing aid breaks, it is an emergency that needs to be fixed so I can rejoin and connect with the world.
The hearing specialists listen to what you have to say! And they do their best to correct your hearing problems.
Well worth the long drive.
Very knowledgeable and friendly staff.
Friendly and answered all my questions. I highly recommend them.
Helpful, thoughtful service and care.
All the staff are very helpful.
Very friendly and helpful
Quick and staff are friendly.
Very accommodating and helpful.
Awesome, caring place.
Need a Hearing instrument, this is the place to go!
Excellent
Very professional