Hector saved my life and the life of my car!!! I came in and he was quick to help. He got the oil my car needed and was extremely helpful and informative. He also made sure that it was running correctly and safe before I got back on the road. I will forever be grateful and found my new car issues spot. Advanced auto parts is not only where its at its where Hector is!! Thank you Hector!!
Great prices, wide variety of vehicle items. If they dont have what you need they will withing a couple of days usually.
I stopped in because a friend told me I had a tail light out. I was hoping that someone in the shop could look out the window and help me determine which light was out, but Francisco went way above and beyond the call of duty. He not only found what I needed, but very courteously and helpfully installed it for me. I will definitely be going back to advance auto parts anytime I need help with my vehicle. Thank you so much!
Im sure its a great place but they never seem to have what Im needing in stock.
Quick, knowledgeable, and had the parts needed for my friends lights
After being given the wrong part on my order at the Springdale location, I went to this location to remedy the situation since I work closer to it. Initially I was happy as the employees seemed to care much more, especially Nicole. But after a few attempts, I’m getting the runaround from the manager, Jose. We’ve spoken 3 times and it’s always “I’m looking around for the right part and will get back to you this afternoon or tomorrow.” Yet I never hear back or receive any solution, 5-6 weeks later. There’s always too busy to help.
Excellent service,Prices, and well organized, with everything in its place.Very clean as well.I especially liked the gentleman that serviced my needs. Job well done Francisco.
Hector was very helpful and nicole was super nice they both helped me get what i was needing.
Fast, friendly service. Ordered online, called when I got there, and my parts where brought out to my car.
Your experience depends on what employee is on duty. Sometimes its good and other times you just want to walk out.
Lots of parts a person needs for their car, truck, van ect
Good customer service
Friendly people good prices
Im a customer. I really like shopping here. Hector is very professional. He has great customer service. He helps me find the right deals for my budget.. Its a cool and pleasant place to shop for auto parts.
Great service like always.
Friendly guy at the counter, and very helpful!
I always get great service from this location. Great management and staff. Jose and Hector are awesome.
Extremely great service with a smile. from people that know what theyre talkin about and always wanting to save you money. The pay rewards are excellent and always looking for that coupon that will help you.Hector Jose and Francisco are very very helpful theyre very competitive and most of the time cheaper than anybody advanced Auto parts will always have my business.
I did my very first online order at this store, I always shop in person but they had an online discount. I was very pleased with the transaction. It was very easy to order and then to pick up. They had my stuff ready in less than an hour. I will definitely try online ordering again.
Helpful and courteous service and decent inventory of parts. They lend out some tools without charge, requiring only a refundable deposit. Ive used 3/8 drive needle torque wrench.
Just moved into the area about 4 months ago. Was calling around for very difficult A/C issue, and everyone I spoke to over the phone was very helpful, professional, and went out of their way to help--especially Jose. Took another car with another issue there and I had the same experience. They pulled codes themselves TWICE, referred me to a mechanic who helped diagnose the issue, and did what they could in spite of a very busy and record hot day for them to help me. SOMETHING IS BEING DONE RIGHT as this store with management! I have to say, they didnt have Advance Auto Parts where we came from, but I have a new favorite Auto Parts store and guys who I feel I want to do extra for. Incredible people who do what they can and more to service their customers. Right on Advance Auto in Rogers! Thank you!
Good price good service
Trip was satisfying, all I came in for was some wiper blades. I got in and got out with no pressure sales and a friendly atmosphere.
Great store! Thank you for getting my battery changed out right before close! Best service Ever!
Shiper and fast service
This goes back to my last purchase at the store in Rogers ar. My daughter went in to the store with a lug nut so the guys could match it up. She came back with some lugs but they didnt fit. The store did not give her a receipt. They just put the lugs in a baggy.The reason I did not go in because I had knee surgery. About two weeks had passed and my wife tried to return the lugs and they wouldnt take them back. They said they needed a receipt but they didnt give one. I couldnt go in because of my surgery so I couldnt tell the guy at the counter to take the lugs and match them up with the ones they have, take that number to the register and offer a refund. But those guys werent smart enough to figure that out. I will not buy from here only if I get some kind of discount for shopping online. Disappointed with the customer service.
Went in for anti freeze and was trying to get blue anti for a Honda Civic and the guy kept insisting to buy orange lol like aren’t you suppose to know what to do? Like for everyone out there watch what you buy from there isn’t the first time they tell me the wrong thing to buy 🤷🏼♀️
Found what I need it. Clean and well organized. Excellent customer service.
Hector is very helpful and so is his staff...they are nice and willing to help you
Love the platinum professional brake pads and Purolator One filters. We use them for every oil change and brake service. Wish they had more consistancy in delivery of parts.
I like the knowledge the associates have but the waiting is ridiculous. They need to have more than two people running the show on Sundays. These guys work at an auto parts store, if you need mechanical advice go see a mechanic. I
Friendly folks
Not oreillys
The best auto part store in Tahlequah. The other 2 stores just want you out the door.
Good service. Even if staff is a bit tight they are pretty quick and are very helpful.
Good people quality parts
Ill never go to the other places again. I stopped in there and the guy was so friendly and helpful.. I call him Puncho
Great parts store. Carries a lot of stuff that OReillys and Auto Zone doesnt. Plus they carry Gearwrench tools!
Great people great service plain and simple!!! Go down and seeum
L i ke the d e c als
Very helpful and friendly. Ordered what I needed and will be in tomorrow morning. Yeah!
Not bad but still not an OReilly
Sign up for their rewards, get good discounts on parts,good service..best place and prices for local parts with rewards discounts.
Not only this place but its to overly priced
Very friendly and helpful they helped us find the right part when we were looking in the wrong spot.
Go to AutoZone or Oreillys these people are baddddd
Great service and good employees
Always great information and customer service!
Parts ordered were not available as promised. Had to return 60 miles again to pick up part
Service is good, prices are great
Very helpful guys
Replaced tail light free nice services.
Helpful staff, got me in and out.
Great
Great staff, helpful, kind and trustworthy.
Stocked shelves and competitive pricing
Best parts store around
Good costumer service..
Great fair prices
Excellent customer service
Only one person knew the word look for what I look for after all that They just did not have
Very friendly, will always do you right!
Good service
Great staff
Good Service
Had my parts
Friendly staff
Great service
The best customer service!!!!!!!
Very good attention and kindness I find it excellent
Excellent service from Mr. Jose Z.
Very good
Fernando gave me good customer service and good help ..... I recommend you come and ask for the
I found what I needed at a good price
Great, jose ofrese the best customer service
Hector attended me very kindly and very fast
Estabien you find many spare parts
They serve very well
Excellent attention
Very good
Very good in attention